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White Birches Motel

Route 1 & Thorsen Road, 17 Thorsen Road, Hancock, ME 04605 (Formerly Acadia Birches Knights Inn Ellsworth/Bar Harbor)
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70 Reviews from our TripAdvisor Community

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Norfolk, Virginia
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed September 19, 2015

We had stayed here in 1999 & 2010 and enjoyed our stay. However, we will never stay there again. The staff that we dealt with seemed very unprofessional family members who didn't know their rooms very well. We reserved a room with one Queen bed. Upon arrival, they informed us that they had no rooms with Queen beds available. They... More 

Helpful?
1 Thank JimNTerri
Manager04640, Front Office Manager at White Birches Motel, responded to this review

I’m so sorry you checked out feeling this way. I’m equally sorry that this was not handled in a better manor. In the past several months the White Birches has under gone a lot of changes, including new ownership. Unfortunately the change over happened mid-season and remodeling just wasn’t possible. Remodeling and over all updating is coming. I do hope... More 

Bangor, Maine
1 review
2 of 5 stars Reviewed August 10, 2015

The room itself was ok tv fridge micro all in good working order. However, the beds were the worse bed that i have ever tried to sleep on...the cement slab doorstep out fron twas about as soft as the bed. Time to update your beds people...bad bad. Lots of long term renting with less than desirable characters walking around and... More 

Helpful?
Thank gladysmay50
Manager04640, Front Office Manager at White Birches Motel, responded to this review

I'm so glad your contact with the front desk was positive. We enjoy our guest! I'm sorry the beds weren't equally as positive. The beds are one of the things to be replaced this winter. More 

Ann Arbor, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 29, 2015

We booked this through hotels.com and paid immediately to lock in the rate. Not such a good idea, since when we didn't like the hotel at all we couldn't switch to somewhere else. My chief problem is the lack of housekeeping. We arrived to a shower with someone else's hair all over it. My son got toothpaste on the sink... More 

Helpful?
2 Thank Bob J
Manager04640, Front Office Manager at White Birches Motel, responded to this review

I’m so sorry you needed to leave a review like that. However thank you for letting us know the things we need to work on. The defects of the room are being addressed. We went through a change of ownership mid-season making it difficult to do renovations until we slow down for a season. Lots of things will be changing... More 

Blackstone, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 13, 2014 via mobile

We decided last minute to go away for Columbus Day weekend. We found a great deal on expedia.com for this room. We stayed in room 167, it was perfect for our family. The room is a good size. The beds are reasonably comfortable. The rug in the room looks new. There is a fridge, microwave, coffee maker (free coffee &... More 

Helpful?
1 Thank mscott23
Maine
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 12, 2014

Our room was old and run down. There was a musty smell, the bathroom was a wreck and bed very uncomfortable. I would not stay again. On a positive note, the people in the office were very friendly and I was able to have my pet with me.

Helpful?
3 Thank Maddymaine
Waltham, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 5, 2014

We ordered 3 rooms of 2 nights, this one locates near Acadia, and some fabulous Restaurants nearby. The room is quite and clean. Only have juice and coffee in the morning. Overall it worths its price.

Helpful?
1 Thank Irvine666L
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