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Comfort Suites

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500 US Route 1, Freeport, ME 04032
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1 room 1 adult
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Comfort Suites
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254 Reviews from our TripAdvisor Community

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United States
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here many times and always leave satisfied with our stay. Front desk staff is always pleasant and helpful, rooms are always clean. Good value and we will continue staying here when we're in town!

Helpful?
Thank George S
Lodz, Poland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 5, 2016 via mobile

Stayed 2 nights to visit family in the area. The location is convenient. The hallways need paint and updating but the room itself was modern and clean. The bathroom was still in need of renovation. Our room faced the interstate and was loud in the morning. Breakfast was poor with all choices coming from packages (prepackaged donuts and pastries) or... More 

Helpful?
Thank kl4inpl
Jeff H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are going to be doing updates during our slow... More 

Maine
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed January 1, 2016

Ahhh, what a nice stay at a moderate hotel. The staff was very helpful and friendly at this location. We wanted to see the local fireworks on New Year's Eve in Freeport and decided to stay overnight. We had seen prior good reviews and I agree 100%. The bedding was comfortable and good free Wi-Fi service. We didn't use the... More 

Helpful?
Thank ShowTheWorldYouCare
Jeff H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you so much for all the kind words. I... More 

Denver, Colorado
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

Stayed overnight at this hotel while visiting family in the area and was pleased with my stay at the Comfort Suites. My room (standard double with a sofa) was large, had new modern furniture and finishes, and was very clean. The hotel staff were very friendly and accommodating of my service dog (though the hotel is not dog friendly). The... More 

Helpful?
Thank Aspen207
Jeff H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

We had a nice stay here. Room was nice and clean. Bed was confortable and had both firm and soft pillows! We used the fitness room which had a total of 4 exercise equipment. The pool and hot tub, they were nice (both needed the heat turned up a little) but there should be a rule only guests who are... More 

Helpful?
Thank sunlor
Jeff H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins... More 

Ottawa, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

This hotel is good but we find it's looking a little tired these last few years. Our room was clean, the bed very comfortable, the sofa bed wasn't comfortable to sit on (like most sofa beds). Internet connection was great. The 'free' breakfast was very good. The staff was very friendly and polite. The location is good, it's a short... More 

Helpful?
Thank StevieMyers
Jeff H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We have already started to freshen up the hotel for... More 

Valparaiso, Indiana
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 15, 2015

My wife and I visited Freeport during their Holiday Sparkle Celebration, and the Comfort Suites had the location and rates we were looking for (there are several other chain hotels in the immediate vicinity). We were there on a Friday and Saturday, which is important to note because of the one issue we had. The bathroom door mechanism failed during... More 

Helpful?
Thank ValpoInd
Jeff H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are very sorry about the bathroom door and have... More 

Massachusetts
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed December 3, 2015

This hotel is a budget hotel yet clean and comfortable. Located close to the "shopping" strip yet far enough away to be out of the traffic. Request a room on the route 1 side as the highway behind it is quite busy and noisy. Also consider an end room as the door slamming and children run up and down the... More 

Helpful?
Thank SandCadi
Jeff H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins... More 

Halifax
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed November 28, 2015

This place is just okay. That's about all we could say about it. We had higher hopes for an "all suites" hotel. Reality seemed to be that the room was just a bit longer that a regular room in order to fit the small pullout couch plus quarter wall that divided it from the two other beds. We had decided... More 

Helpful?
Thank cfudge
Rebecca B, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Chester
1 review
5 of 5 stars Reviewed November 11, 2015

Have stayed n Comfort Suites previously and the accommodation at this hotel in Freeport Maine was exceptional. No complaints. The room was spacious, quiet and very clean. Would recommend this hotel to anyone,

Review collected in partnership with this hotel

Helpful?
Thank sherylb312
Jeff H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Hutchins... More 

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