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Comfort Suites

2.5 of 5
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500 US Route 1, Freeport, ME 04032
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Comfort Suites
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Ranked #8 of 11 Hotels in Freeport
A recent review
5 of 5 stars reviewed 2 days ago
sas441t Shiloh, Illinois
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219 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
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  • All months
    (219)
  • Mar-May only
    (33)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (23)
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Shiloh, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Denise at the front desk was so helpful and friendly with great advice for a local seafood restaurant. I told her about our dilemma about finding a clean reasonable one night stay near the Boston airport in returning home. She took the time to find the perfect solution in Revere Boston Comfort Suites! I had looked on the internet till... More 

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Concord, NH, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Near the road, but quiet. Close to shopping and other attractions in the area. Rooms are clean and staff is friendly. Free continental breakfast is ok. Wifi worked fine for me. Bed is comfortable. Decent price. I would stay here again.

Was this review helpful? Yes
Rebecca B, General Manager at Comfort Suites, responded to this review

Dear Larisa D, Thank you for taking the time to review our Comfort Suites! We are pleased that you enjoyed your stay with us. I have passed on your compliments to both our front desk and housekeeping staff. They take pride in our hotel and work hard to ensure every guest has a comfortable stay. Your positive feedback encourages them,... More 

Wallingford, CT
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night on our way to Canada. The beds were very comfortable. The location was excellent- close to the outlets. The staff was very helpful. Breakfast was good- hot items, waffles, cereal, excellent coffee etc. We used a coupon from the book we got at the New Hampshire rest area so we got a very good deal.

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Rebecca B, General Manager at Comfort Suites, responded to this review

Dear ringyWallingford_CT, Thank you so much for taking the time to review our Comfort Suites. We are so pleased you liked your stay with us and that you enjoyed our breakfast during your stay. I have passed on your compliments to our staff, and they join me in thanking you for your kind words. We look forward to seeing you... More 

Hendersonville, North Carolina
Level Contributor
129 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed an extra night to wait out a rainy day (we were on motorcycles) so we spent a lot of time in the room and at the pool. Not far from all the fun stuff in Freeport and is near a grocery store. No complaints, except for weak wifi, but I'm finding that to be a consistent issue with... More 

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Rebecca B, General Manager at Comfort Suites, responded to this review

Dear Lisa W, Thank you so much for taking the time to review our hotel. We are so glad that you were able to enjoy the ammenities of our hotel while waiting out the rain storm. I appreciate the feedback regarding our wifi. We have recently increased the speed of our internet, and based on feedback are actively looking in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night and our room was clean and comfy. We got a room on the Route 1 side which worked even better. Breakfast was great and the people very friendly. Bed was so comfortable and slept soundly. We went up the road to the Maine Brewing Co. This hotel is really convenient to LL bean And all... More 

Was this review helpful? Yes 1
Rebecca B, General Manager at Comfort Suites, responded to this review

Dear Eileen B, I am so pleased that you chose our Comfort Suites as your first review for Tripadvisor! I am happy that you enjoyed your stay with us and that your room was comfortable and our staff friendly. Our team works very hard to ensure that our guests have a comfortable stay. We appreciate the positive feedback. We look... More 

Medina, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staff ranged from great to "okay" - understand guests can be stressful. Our outgoing friendliness got everyone going for the most part. Room was clean but could use a refresh, beds, linens and towels were first rate. Breakfast was waffles, eggs. sausage or bacon, yogurt, juices, etc. - plenty for everyone. If you want lots of choices, there are plenty... More 

Was this review helpful? Yes 1
Rebecca B, General Manager at Comfort Suites, responded to this review

Dear JSL001, Thank you so much for taking the time to review our hotel. I am so pleased to hear our breakfast staff was outstanding. They work very hard and do such a great job; to see it being noticed and appreciated makes a difference. I will be sure to share your feedback with them. I appreciate your honest feedback... More 

Arlington
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has all the amenities one expects from the chain, including a good breakfast. The roll-in shower in an accessible room had very good grab bars and a large seat. The king bed was inherently comfortable, but was topped by a pad that was too narrow for the bed, leaving a ridge. But I was tired enough to sleep... More 

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Rebecca B, General Manager at Comfort Suites, responded to this review

Dear Arlingtonfoodie31, I am so glad you were able to enjoy our breakfast and found our roll-in showers to be safe and that it suited your needs. I will pass on to our Executive Housekeeper, Sandy, your feedback regarding the mattress pad so that as she is inspecting rooms she can ensure the correct size is on each bed. I... More 

Mount Olive, North Carolina
Level Contributor
107 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel during a very busy holiday weekend. The beds were comfortable and the staff was friendly. Also, there were numerous electical outlets in the room. However, you could tell that the hotel was at maximum capacity and some attention to detail was probably overlooked. The doors to the room were awkward. You could not get into... More 

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Rebecca B, General Manager at Comfort Suites, responded to this review

Dear Stephen E, Thank you for taking the time to review our Comfort Suites. We are so happy that you enjoyed your stay with us and appreciate the honest feedback both with what we have done well and what could be improved. In the past month we have hired a new Maintenance Director. During his short time with us Mike... More 

Ontario
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently spent 7 nights at this property. We found the staff most hospitable and congenial. Housekeeping was excellent and minor maintenance issues were addressed quickly and efficiently. Although other posters have complained about cleanliness and space, this was not our experience. Our room was very spacious, very clean, and bedding very comfortable. Location is excellent for exploration of coastal... More 

Was this review helpful? Yes 1
Rebecca B, General Manager at Comfort Suites, responded to this review

Dear bert2, I am so pleased you enjoyed your stay with us and that our staff was able to help you feel at home in Freeport. Your kind words and positive feedback serve as encouragement to our staff and their hard work. I will be sure to share your review them and let them know "job well done." I am... More 

Marysville, Ohio
Level Contributor
216 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After recently staying at two other Comfort Inn & Suites, this one was a real disappointment. The room loosely resembled what we booked. The gentleman at the front desk, when we checked in was unfriendly. The bathroom was the smallest of the Comfort Inns we've stayed at. The lighting in the bathroom is poor. Breakfast was abbreviated compared to the... More 

Was this review helpful? Yes
Rebecca B, General Manager at Comfort Suites, responded to this review

Dear JeffMarysville, Thank you for taking the time to review our hotel. Each review our guest gives, whether positive or negative, allows us to learn and grow and your honest feedback is an opportunity. One of the challenges we face with a review in which we let a guest down is that we cannot fix some situations without more knowledge.... More 

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