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Fairfield Inn & Suites by Marriott Brunswick Freeport

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36 Old Portland Rd., Brunswick, ME 04011
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Fairfield Inn & Suites by Marriott Brunswick Freeport
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Fairfield Inn & Suites by Marriott Brunswick Freeport
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153 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Petersburg, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

All the hotels we called were full, but this one had two rooms left. Great staff...friendly and enthusiastic. Room was basic, but roomy and clean. Nice, small breakfast. No complaints at all. Would recommend to our friends and would go back.

Was this review helpful? Yes
Charleston, South Carolina
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was greeted upon arrival with a huge smile and incredible customer service by a receptionist named Joni. Surprisingly enough she wasn't named after Joni Mitchell BUT she went above and beyond offering great advice as far as local eateries and gave me a free ice cream for being a gold elite member! The rooms were clean, good sized TV... More 

Was this review helpful? Yes
Bangor, Maine
1 review
5 of 5 stars Reviewed 3 weeks ago

Only stayed one night because I got called into work but what a nice Hotel. I work at another hotel and have to give props to the staff & maintenance. Place is neat & clean, great breakfast, well landscaped and great upkeep. Joni and Meghan are sweethearts, just real nice gals, not fake & stiff like so many other hotels.... More 

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

WOW! Thank you so much for the FIVE BUBBLE review!! What a kind and truthful review! I really appreciate your comments & I will share them with the staff immediately so they can feel proud of their job well done! We look forward to your stay in August, and if there's anything we can do to make your stay more... More 

East Hartland, Connecticut
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lobby looked new, rooms were clean, breakfast room was perfect. Hotel staff was friendly. It was all very pleasant. We only stayed one night, did not check out any amenities . Breakfast was included and it was good enough!

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Wow! Thank you so much for the FIVE BUBBLE review! I'm so glad that we exceeded your expectations and were able to provide you with a hotel that reflects the highest quality standards! I really appreciate your kind words, and I will pass them on to the staff! Thank you again, and hope to see you again in the future! More 

North Caldwell, NJ
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 18, 2015 via mobile

It's surprising that these days a hotel can't return phone calls after 2 days. My husband called to inquire about renting a meeting room for approximately 30 people. He left a message on their answering machine and still no response. I guess they don't need the business. I think they should consider hiring a more competent person for the position.

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Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

First & foremost I would like to apologize to you for your recent experience. This is not typical of us. Our general manager’s wife just had a baby earlier than expected, and we have been trying to keep up with everything on property during this hectic time for us all. I am so sorry that you were not called back... More 

Boston, MA
Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 30, 2015

But best of all was the Greek yogurt for breakfast which I mixed with banana and walnuts. We have stayed here several times over the years and this hotel retains its "new feeling". We had visited Maine Coastal Botanical Gardens in Boothbay earlier in the day and this was a convenient place to stay on our way to Portland.

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Thank you for your review of us here on Tripadvisor! I'm so glad you enjoyed the greek yogurt, as that is a new menu item for us and it seems like our guests are really enjoying it! It's great to hear comments like this from our frequent guests because we take our feedback very seriously! Our guests spoke, and we... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015 via mobile

Always a go to hotel when on business travel to Bath. Conveniently located close to Bath for work or back to Freeport for some shopping at LL Bean. Courteous staff that is always ready to assist the guests.

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Thank you for taking the time to give us a FIVE BUBBLE review!! It means a lot to us to know that we can delight our guests time & time again! I'm so glad you enjoyed your stay & hope to see you again in the future! More 

Derry, New Hampshire
1 review
4 of 5 stars Reviewed May 11, 2015

The staff at the front desk was awesome. We stayed in a king room......clean(except used face cloth on shower rod) other than that the place was spotless and i look. The breakfast staff was very pleasant both days and when i asked for something they were right on it. We stayed on a weekend and they had some sports teams,... More 

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Thank you so much for your review of us here on Tripadvisor! I'm so sorry that you found the wash cloth in your room, but I am so glad that the rest of your stay was great for you! It's always a pleasure to hear when our staff is able to help our guests with any questions they have during... More 

Raleigh, North Carolina
Level Contributor
204 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
4 of 5 stars Reviewed April 2, 2015

A very nice clean looking hotel. Check in No problems and off to the room. Rooms Very nice and clean looking. The decor is newer looking. Bed Same old Fairfield bed. Breakfast Annoyed here because they don't have any togo bags. Overall I was happy and would stay there again.

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

That you for reviewing us here on Tripadvisor! I am pleased to hear that you found the hotel nice, clean, and new! I want to let you know that we do have to go bags available upon request, so next time you are in the area, just ask the breakfast ambassador and they will make it happen! Thank you again... More 

Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 18, 2015

I spent a night at this place and the room was very nice. There was an entertainment center with TV and stereo system. I was in a suite with a living area (couch, desk, etc) and of course the bedroom. It was very clean and I felt very comfortable there. I was also impressed with the overall quiet of the... More 

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Thank you so much for your FIVE BUBBLE review here on Tripadvisor!! We are so excited to hear about how well you were able to easily relax in your suite! It's our promise to our guests that we give them a hotel that is clean & comfortable and it sounds like we kept our promise to you! Thank you again... More 

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