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Fairfield Inn & Suites by Marriott Brunswick Freeport

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36 Old Portland Rd., Brunswick, ME 04011
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Fairfield Inn & Suites by Marriott Brunswick Freeport
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Fairfield Inn & Suites by Marriott Brunswick Freeport
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150 Reviews from our TripAdvisor Community

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Traveler rating
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    68
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (31)
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East Hartland, Connecticut
Level Contributor
10 reviews
5 of 5 stars Reviewed 2 days ago NEW

Lobby looked new, rooms were clean, breakfast room was perfect. Hotel staff was friendly. It was all very pleasant. We only stayed one night, did not check out any amenities . Breakfast was included and it was good enough!

Was this review helpful? Yes
North Caldwell, NJ
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

It's surprising that these days a hotel can't return phone calls after 2 days. My husband called to inquire about renting a meeting room for approximately 30 people. He left a message on their answering machine and still no response. I guess they don't need the business. I think they should consider hiring a more competent person for the position.

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

First & foremost I would like to apologize to you for your recent experience. This is not typical of us. Our general manager’s wife just had a baby earlier than expected, and we have been trying to keep up with everything on property during this hectic time for us all. I am so sorry that you were not called back... More 

Boston, MA
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

But best of all was the Greek yogurt for breakfast which I mixed with banana and walnuts. We have stayed here several times over the years and this hotel retains its "new feeling". We had visited Maine Coastal Botanical Gardens in Boothbay earlier in the day and this was a convenient place to stay on our way to Portland.

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Level Contributor
5 reviews
5 of 5 stars Reviewed May 20, 2015 via mobile

Always a go to hotel when on business travel to Bath. Conveniently located close to Bath for work or back to Freeport for some shopping at LL Bean. Courteous staff that is always ready to assist the guests.

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Derry, New Hampshire
1 review
4 of 5 stars Reviewed May 11, 2015

The staff at the front desk was awesome. We stayed in a king room......clean(except used face cloth on shower rod) other than that the place was spotless and i look. The breakfast staff was very pleasant both days and when i asked for something they were right on it. We stayed on a weekend and they had some sports teams,... More 

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Raleigh, North Carolina
Level Contributor
204 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
4 of 5 stars Reviewed April 2, 2015

A very nice clean looking hotel. Check in No problems and off to the room. Rooms Very nice and clean looking. The decor is newer looking. Bed Same old Fairfield bed. Breakfast Annoyed here because they don't have any togo bags. Overall I was happy and would stay there again.

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

That you for reviewing us here on Tripadvisor! I am pleased to hear that you found the hotel nice, clean, and new! I want to let you know that we do have to go bags available upon request, so next time you are in the area, just ask the breakfast ambassador and they will make it happen! Thank you again... More 

Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 18, 2015

I spent a night at this place and the room was very nice. There was an entertainment center with TV and stereo system. I was in a suite with a living area (couch, desk, etc) and of course the bedroom. It was very clean and I felt very comfortable there. I was also impressed with the overall quiet of the... More 

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Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Thank you so much for your FIVE BUBBLE review here on Tripadvisor!! We are so excited to hear about how well you were able to easily relax in your suite! It's our promise to our guests that we give them a hotel that is clean & comfortable and it sounds like we kept our promise to you! Thank you again... More 

Bangor, Maine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 18, 2015

My 11 year daughter and I stayed for her basketball tournament. Our room was the "FAMILY SUITE" on the third floor. At 12 midnight was when we heard the noises coming from the room next to us. Unknown to me, Nathan at the front desk said it was the "honeymoon suite." We couldn't have been the only people that heard... More 

Was this review helpful? Yes 2
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Thank you for taking the time to review your stay here on Tripadvisor. I sincerely apologize for the noise that disturbed you and your daughter. I can certainly understand why you would be frustrated to have this happen on an important trip. I also apologize for the misinformation you were given about the room next to you; we do not... More 

Augusta, Maine
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 1, 2015 via mobile

Hotel was very clean but then it's fairly new. We had a "double suite" and expected to be much larger. Sofa bed was incredibly uncomfortable - floor was more comfortable. Could not regulate heat or the fan blowing cold air all night...most of the night was below 65 degrees but then went to breakfast and came back to 82 degree... More 

Was this review helpful? Yes 1
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Thank you for taking the time out of your day to review us here on Tripadvisor, and for providing us with honest feedback. Because of your honesty it helps us improve for your next stay with us! I can understand how frustrated you would feel not being able to figure out the thermostat in your room. Did you notify the... More 

Rhode Island
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 20, 2015

This was a nice value for the off season, as we went after Christmas to visit family, We rented three rooms, all were nice, clean, and the breakfast was good for a freebie. The pool is a bit small, so plan accordingly if you are there in season. Nice exercise room too.

Was this review helpful? Yes
Meghan R, Manager at Fairfield Inn & Suites by Marriott Brunswick Freeport, responded to this review

Thank you very much for your FIVE BUBBLE review here on Tripadvisor! I am pleased to hear that you enjoyed your stay, and all three of your rooms were great for you! You are correct, our pool is definitely not a lap pool, it's more of a leisure style pool which is great for our leisure guests. (Especially our guests... More 

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