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Cherokee Casino & Hotel West Siloam Springs

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2416 Hwy 412, West Siloam Springs, West Siloam Springs, OK 74964
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1 room 1 adult
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Cherokee Casino & Hotel West Siloam Springs
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104 Reviews from our TripAdvisor Community

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arkansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We went during Christmas vacation. Our room was nice enough. It was clean, had plenty of linens, had a walk in shower, plenty of tv channels, a safe and ironing board in the room. I asked for a shower cap and the staff brought me some immediately. We did not eat at the hotel but ate at restaurants in the... More 

Helpful?
Thank grannyvk
Siloam Springs, Arkansas
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Do yourself a favor and don't go to this train wreck!!!!! Bugs in the room, and couldn't get anyone to help. Saw roaches in the restaurant and that wasn't as terrible as the food/service. I asked to speak with a chef or manager and got no response. If I want to go where I have a bunch of angry Cherokees... More 

Helpful?
Thank SoigneTom
Kansas City, Kansas
1 review
3 of 5 stars Reviewed 5 weeks ago

We stayed there for 3 nights last week while visiting family in the area for the holidays. The Hotel was great. Very clean and friendly staff. We ate at the restaurant for breakfast and dinner all three days and during the morning they have some of the rudest staff members we have ever encountered anywhere, especially the cashiers and hostesses.... More 

Helpful?
Thank dom c
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

I know that most people go here for the casino but we went here with a friend for a beer so my review is just for the bar. If this was located anywhere else it would be a fairly decent bar, the beer is cheap and they had a good selection of taps, the barman was friendly and the prices... More 

Helpful?
Thank James F
Derby, Kansas
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 28, 2015

Finally stayed the night at this casino, been getting free rooms sent to me for a while but never stayed. The hotel room is standard size, with the bathroom and the shower being really the exceptional part. It is not on par with The Argosy showers in KC but they were pretty good. Stayed on the 5th floor and the... More 

Helpful?
Thank EricandLeiza
Tulsa, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2015

I travel a lot with my 69 year old mother who has a lot of cards from casino cards, credit cards and her bank card. I was dead a sleep when in about 3:30 A.M. my phone to the room ring. I knew I knew no one so I let it ring mother was next to me asleep. Then I... More 

Helpful?
2 Thank road1966
Phoenix
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 16, 2015

It's a treat to walk in off the street (well, drive in off the street) and find a serve-yourself selection of coffee, decaf and various soft drinks. The slot machines are about the same as you'd get in any casino, but the Cherokee Culture Gallery is a nice touch -- along with baskets and rugs and pottery, there's a diorama... More 

Helpful?
Thank BookLaurie
Oklahoma City, Oklahoma
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed November 8, 2015

Over all the hotel was very nice, however we were met with rudeness and poor service. The room was very nice clean and well stocked. The buffet restaurant had great food yet the service was rude and poor. The Seven Bar which is the main attraction of the casino, had poor service and again rude staff!

Helpful?
Thank Tammy J
Eastern Kansas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 4, 2015 via mobile

I have nothing but good to say about the hotel side of things. Spotless rooms, friendly staff, good experience. However, one staff member at the breakfast buffet was quite rude. And the casino floor could have used a cleaning. I normally wouldn't complain, but this was at 8:30 AM.

Helpful?
Thank Hiwayman750
Gentry, Arkansas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 26, 2015

I have never stayed at the hotel. The restaurant used to give a discount if you had a players card but changed their policy. Now you have to go to the casino & play slots,etc. for 2 hours or meet their requirement of points & get a gold card to get the restaurant discount. Noon buffet is OK & a... More 

Helpful?
Thank Frieda K
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