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The Gateway Hotel Marine Drive Ernakulam

4.5 of 5 Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
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Certificate of Excellence 2014
The Gateway Hotel Marine Drive Ernakulam
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The Gateway Hotel Marine Drive Ernakulam
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427 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had the pleasure of staying here for two nights with my wife and 3 year old daughter. The hotel is centrally located and provides direct access to Marine Drive. There is a Children's Park close by that my daughter enjoyed. Pros: - warm and super friendly staff that went out of their way for everything we could ask - great... More 

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Pretoria, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for one night. Expected so much more from Taj Group. We arrived after a long drive from Kumarakom. We were ushered to a filthy lounge area with stained sofas,littered coffee tables and an equally unpleasant dirty carpet. We were served a welcome preservative -laden cordial which clearly was unpalatable to other guests as well given the full glasses being... More 

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, It is a pleasure to read your review, your comments in full will certainly be distributed at all levels ., I assure you that the lapses which were felt by you are noted & actioned . Overall thank you for leaving such positive comments regarding the service and accommodations. We wish to welcome you back at the Gateway... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We took a weekend break here on our back home from a Kerala Holiday earlier this month We had booked an Executive Double Room with Sea View.. It is the first time we were accommodated in a very good room with a full scale glass window overlooking the sea ! As our main purpose was to relax and refresh after... More 

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Gurgaon, Haryana, India
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Panoramic view of harbor, bang on marine drive, can't ask for a better location. Hotel offers a complimentary boat cruise but you should reach the hotel before 5 pm for enjoying this.Sea food lovers will love the delectable and fresh catch that is dished out by the restaurant.Great spread in breakfast also.Promenade along the backside of hotel is great for... More 

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We also have the Pan Asian flair Sian wish serving Japanese,Chinese & Thai . I once again thank you for your patronage with the Taj Hotels & Palaces. Me &... More 

Bengaluru (Bangalore), India
Contributor
17 reviews 17 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A pleasant place to stay close to the backwaters. The hotel is spacious and rooms are good but may need a bit of revamp. Breakfast and dinner spread is good and staff are quite helpful. In the heart of the city the hotel is convenient for those on business meets and work.

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the... More 

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall location is wonderful next to marine drive. Rooms are nice though old. Overall ambience of hotel is nice. The food is awesome in the restaurant and staff is very very helpful. Would definitely recommend it especially for vegetarian fare and food.

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your meal experience. Please do come... More 

Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

our room had a panoramic view of the harbour and that was the high point. The location is excellent right in middle of action. The hotel had an evening cruise that was enjoyable.The room wore a tired look and in serious need of makeover. Service and food were okay.

Was this review helpful? Yes
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage with the Taj Hotels & Palaces. Me... More 

Kozhikode, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another favorite hotel of mine for years. Have been using this property for the last 10 years. Well located over looking the channels, right in the happening place of Ernakulam, with access to tourist place like Fort Kochi just a ferry ride away, The Gateway Marine drive is a great hotel to be in. I am told free Wi Fi... More 

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Mumbai, Maharashtra, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

A wow feel ..... great place at a reasonable cost ......very prompt staff......and great panoramic view of the harbour......varied dining options.....overall a satisfying experience....................

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you f very much enjoyed the hotel facilities. Please do come back to stay with us the next time in... More 

Kochi (Cochin), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 22, 2014

We have had out of world experience at gathway chain of hotels. Like in calicut, madurai, hyderabad. But the bad experience given by hotel staff at the restaurant, is a new benchmark on how poor a service to customers can be in such a hotel. The buffet food was horrible. All cold, not to taste. The curd rice, dahi vada... More 

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest We would like to thank you for your Tripadvisor review. We apologies for the inconvenience you have faced during your dining experience at Gateway Hotel Ernakulam we will have our team look into this and have this resolved. We understand the feedback mentioned by you must have been annoying. We assure you that we will definitely resolve the... More 

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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Address: Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi
Hotel Style:
#2 Spa Hotel in Ernakulam
#2 Family Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#4 Romantic Hotel in Ernakulam
#4 Business Hotel in Ernakulam

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