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All 18 Ernakulam hotels

The Gateway Hotel Marine Drive Ernakulam

4.5 of 5 Hotel   |   Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
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The Gateway Hotel Marine Drive Ernakulam
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Ranked #4 of 18 Hotels in Ernakulam
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Satish8471 Bareilly, India
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418 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kochi (Cochin), India
1 review
1 of 5 stars Reviewed yesterday NEW

We have had out of world experience at gathway chain of hotels. Like in calicut, madurai, hyderabad. But the bad experience given by hotel staff at the restaurant, is a new benchmark on how poor a service to customers can be in such a hotel. The buffet food was horrible. All cold, not to taste. The curd rice, dahi vada... More

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Bareilly, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It is a very nice and conveniently located hotel with extremely courteous staff. The food quality is very good and reasonably priced. The room service is very quick. We availed laundry services also and found it very good. While in hotel, you feel like staying in your house. We strongly recommend this hotel to all guest visiting Kochi /Ernakulam.

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hotel is located in the Marine Drive the main attraction in Kochin. You get a good view of the backwaters. The Hotel arranged a boat cruise in the evening. The marine Drive walk is relaxing. A Good breakfast spread, includes Kerala specialities. It takes just 5 to 10 minutes to reach Ernakulam station. Airport is 45 mins to 1... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with TripAdvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you enjoyed our breakfast spread and that you very much enjoyed your boat cruise experience. Please do come back to... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I dont think i should write a review about Taj Group as they are the best in business..Awesome hotel with a great location..As everybody knows there is nothing much more you can ask when you stay with Taj Group as they are more aware of taking care of minute things.

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that we upto your desired expectation and you very much enjoyed your experience at the hotel . Please do come back... More

Thiruvananthapuram (Trivandrum), India
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

A magnificent hotel located ideally at Ernakulam at the Marine Drive with a beautiful panoramic view of the backwaters: harbour, Vallarpadam Container Terminal, Bolghatty Palace, etc. The walkaway around the hotel is a boon for the morning walkers. You can take advantage of the early morning boat-ride on the backwaters. The rooms are well organised & well furnished.The house keeping... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

housekeeping was inadequate to say the list and there was no standardisation. The room did not have any bottle for drinking water and when I asked for it, the tone and tenor of the the on duty respondent was as if I had gone over quota or was asking for something illegal. The food in the thali that we ate,... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, It is a pleasure to read your review, your comments in full will certainly be distributed at all levels . I assure you that the lapses which were felt by you are noted & actioned .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage... More

Chandigarh, Chandigarh, India
1 review
5 of 5 stars Reviewed 1 week ago NEW

We went for a family vacation in Kerala and spent two nights in Gateway. You would be really sadist if you find flaws in this place..Wonderful breakfast, nice sea views etc have been mentioned several times, but I want to highlight their service orientation. I have old parents who need help in moving around, and two small kids who create... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful .Feedback such as yours go a long way in helping us to... More

Spain ...... but Scottish
Top Contributor
124 reviews 124 reviews
43 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff and the good are what really make this hotel! Every one of the staff want to make sure you have everything you need and that you are happy! Sabesish, the restaurant manager went out of his way to make sure I had a different delicious Indian breakfast on each of our 3 mornings and even produced an amazing... More

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. I am also delighted to read that you found our team very friendly and helpful and would surely pass on your comments to... More

Delhi
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay at this property. The affiliation to the Taj group can raise expectations however! But you will be jolted a bit as the place is without the usual grandeur of the parent! On it's own, The Gateway is a pretty comfortable, compact place. Has a no frill outlook and attitude! Everything seems to be in place... More

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage with the Taj Hotels & Palaces. Me... More

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Located on the water and close to most attractions this hotel gives you the best of both worlds. In addition to rooms with splendid views, hotel had a complimentary sunset cruise every evening, which is highly recommended. The staff is helpful, knowledgeable and maintain a high standard of hospitality. Restaurant is 5 star service - chefs make sure the guest... More

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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Address: Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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