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The Gateway Hotel Marine Drive Ernakulam

4.5 of 5 Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
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Certificate of Excellence 2014
The Gateway Hotel Marine Drive Ernakulam
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The Gateway Hotel Marine Drive Ernakulam
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423 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Contributor
17 reviews 17 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

A pleasant place to stay close to the backwaters. The hotel is spacious and rooms are good but may need a bit of revamp. Breakfast and dinner spread is good and staff are quite helpful. In the heart of the city the hotel is convenient for those on business meets and work.

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the... More 

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall location is wonderful next to marine drive. Rooms are nice though old. Overall ambience of hotel is nice. The food is awesome in the restaurant and staff is very very helpful. Would definitely recommend it especially for vegetarian fare and food.

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your meal experience. Please do come... More 

Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

our room had a panoramic view of the harbour and that was the high point. The location is excellent right in middle of action. The hotel had an evening cruise that was enjoyable.The room wore a tired look and in serious need of makeover. Service and food were okay.

Was this review helpful? Yes
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage with the Taj Hotels & Palaces. Me... More 

Kozhikode, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another favorite hotel of mine for years. Have been using this property for the last 10 years. Well located over looking the channels, right in the happening place of Ernakulam, with access to tourist place like Fort Kochi just a ferry ride away, The Gateway Marine drive is a great hotel to be in. I am told free Wi Fi... More 

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Mumbai, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A wow feel ..... great place at a reasonable cost ......very prompt staff......and great panoramic view of the harbour......varied dining options.....overall a satisfying experience....................

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you f very much enjoyed the hotel facilities. Please do come back to stay with us the next time in... More 

Kochi (Cochin), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We have had out of world experience at gathway chain of hotels. Like in calicut, madurai, hyderabad. But the bad experience given by hotel staff at the restaurant, is a new benchmark on how poor a service to customers can be in such a hotel. The buffet food was horrible. All cold, not to taste. The curd rice, dahi vada... More 

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest We would like to thank you for your Tripadvisor review. We apologies for the inconvenience you have faced during your dining experience at Gateway Hotel Ernakulam we will have our team look into this and have this resolved. We understand the feedback mentioned by you must have been annoying. We assure you that we will definitely resolve the... More 

Bareilly, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is a very nice and conveniently located hotel with extremely courteous staff. The food quality is very good and reasonably priced. The room service is very quick. We availed laundry services also and found it very good. While in hotel, you feel like staying in your house. We strongly recommend this hotel to all guest visiting Kochi /Ernakulam.

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage with the Taj Hotels & Palaces. Me... More 

Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hotel is located in the Marine Drive the main attraction in Kochin. You get a good view of the backwaters. The Hotel arranged a boat cruise in the evening. The marine Drive walk is relaxing. A Good breakfast spread, includes Kerala specialities. It takes just 5 to 10 minutes to reach Ernakulam station. Airport is 45 mins to 1... More 

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with TripAdvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you enjoyed our breakfast spread and that you very much enjoyed your boat cruise experience. Please do come back to... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I dont think i should write a review about Taj Group as they are the best in business..Awesome hotel with a great location..As everybody knows there is nothing much more you can ask when you stay with Taj Group as they are more aware of taking care of minute things.

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that we upto your desired expectation and you very much enjoyed your experience at the hotel . Please do come back... More 

Thiruvananthapuram (Trivandrum), India
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A magnificent hotel located ideally at Ernakulam at the Marine Drive with a beautiful panoramic view of the backwaters: harbour, Vallarpadam Container Terminal, Bolghatty Palace, etc. The walkaway around the hotel is a boon for the morning walkers. You can take advantage of the early morning boat-ride on the backwaters. The rooms are well organised & well furnished.The house keeping... More 

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the... More 

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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Address: Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi
Hotel Style:
#2 Spa Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#3 Family Hotel in Ernakulam
#4 Business Hotel in Ernakulam
#4 Romantic Hotel in Ernakulam

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