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All 17 Ernakulam hotels

The Gateway Hotel Marine Drive Ernakulam

4.5 of 5 Hotel   |   Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
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The Gateway Hotel Marine Drive Ernakulam
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Ranked #4 of 17 Hotels in Ernakulam
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
BangaloreNawab Bangalore
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404 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangalore
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in this hotel with my family for 4 days/3Nights as they had a great offer as part of the Monsoon Package during the month of September. Overall this is a nice hotel and location of the hotel is very nice. Sea view rooms are the best and one should opt for them as the view is nice. Superior rooms... More

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Bangalore
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 2 nights (Oct 20th and 21st). Check-in was smooth (actually they accommodated a 3 hours early check-in than proposed check-in time and also got free upgrade to their Suite room). Room had a stunning view of the backwater and the mouth of the sea. Super clean and comfortable furniture in the room and a compact bathroom. The... More

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Canberra, Australia
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stumbled upon the restaurant in this hotel by accident while strolling along the waterfront and looking for something to eat saw some diners and decided to go in . We were welcomed through the cake shop and shown to the restaurant by one of the very friendly staff. There was abuffet lunch available for 850 R per head ,... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels . We look forward to welcome you & invite you to stay with us & experience the true Indian hospitality the next time your are in Kochi.I once again thank... More

Bangalore, India
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two days.. The first impression when I checked in was the staff is very friendly and are constantly trying to make you comfortable. The room that I took was supposed to be a superior room but I found it a bit cramped. But well maintained lenins and beds. The coffee shop was good same the staff is... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage with the Taj Hotels & Palaces. Me... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Personnel is very friendly and the hotel quite nice, but let's say there is room for improvement. On arrival my room was not ready yet and I had to wait a short while in the lobby. Not exactly convenient after a long travel coming from Europe. The room itself was okay but not completely clean and up to standard for... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Mr Thomas, It is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We are definitely looking into the cleanliness standards & complimentary internet being offered to our guest , I assure you that the lapses which were felt by you are noted & actioned . Overall thank you for leaving... More

Bangalore, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i had stayed for 1 night last week at tajGateway - ernakulam hotel... you will be received well with a good welcome drink & shown around the place. the hotel is clean & neat & hygenic also. breakfast was good & nice kerala spread.... take a room from where you can view the ocean....beautiful scenery.....

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your our... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff were very friendly and well mannered. Forgot to check out in time but was not charged even though overstayed by four hours.we were also not charged for food we did not like .Ambiance at bubble cafe was spectacular. Ocean view from room was breathtaking. Would definitely go there again and recommend to friends.

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, It is a pleasure to read your review, your comments in full will certainly be distributed at all levels .I am also delighted to read that you found our team very friendly and helpful.Overall thank you for leaving such positive comments regarding the service and accommodations. We wish to welcome you back at the Gateway Ernakulam. Warm Regards... More

Bangalore
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sea view of the harbour upto the arabian sea mouth. If there was nothing else not commend this hotel it was the view. Simply incredible! I could sit on my rooms sofas With legs up and just watch the ships and the Ever changing sky. Even my teenage son got drawn in an took repeated pictures of the everchanging lights.... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Greetings from the Gateway Hotel, Ernakulam! This has reference to your feedback pertaining to your stay at the hotel .At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces. Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of... More

Rajkot
Top Contributor
63 reviews 63 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed there from 17 Sep. for 3 Nights. Our room No. was 611. Clean and comfortable room. Very good staff with good service with smile. Always ready to help you if needed. Perfect location. There were few things, which prevent me to rate excellent. Swimming pool was dirty, and not cleaned properly. I think, there are lot of business... More

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, It is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We are definetly will take further care that the same is rectified, I assure you that the lapses which were felt by you are noted & actioned . Overall thank you for leaving such positive comments regarding the service... More

Meerut, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 13, 2014

The Gateway hotel was offering very good rates during the monsoon season when we went there. We were going to stay there for 3 nights. There was some confusion with our travel agent who booked us a standard city view room with twin bed. But i wanted one with a king bed. As per our voucher, we were supposed to... More

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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Address: Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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