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The Gateway Hotel Marine Drive Ernakulam

Certificate of Excellence
Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
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The Gateway Hotel Marine Drive Ernakulam
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The Gateway Hotel Marine Drive Ernakulam
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475 reviews from our community

Traveler rating
    214
    194
    47
    17
    3
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124
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was comfortable with a view of the water. The buffet breakfast was the best hotel buffet-style breakfast I have had so far in the country (including the Oberi Mumbai). The property is gated with security guards.

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you enjoyed the breakfast spread. Please do come back to stay with us the next time in Kochi, we will... More 

iNDORE
Top Contributor
133 reviews 133 reviews
27 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a good experience at this hotel and would love to come back here. Pros: Great service, very friendly staff good view from the rooms comfortable sleep good pool are good restaurant options great breakfast spread good high tea ( free) offers free ferry ride across the backwater close to shopping , markets etc free standars wifi Cons Rooms... More 

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .I am also delighted that you enjoyed your stay. I once again thank you for your patronage with the Taj Hotels & Palaces. Me & my team wish to welcome... More 

Mumbai
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Right in the heart of Ernakulam and by the sea. Wake up with a view of the passing steamers and linger in bed secure in the knowledge that most offices are about 15-20 mins away. There's a good walking trail right outside along the seashore. Breakfast options seemed a bit limited by Taj standards. The complimentary wifi was efficient- enjoyed... More 

Was this review helpful? Yes 1
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, It is a pleasure to read your review, your comments .We are definetly looking into the breakfast spread being served to our guest .Overall thank you for leaving such positive comments regarding the service and accommodations. We wish to welcome you back at the Gateway Ernakulam. Warm Regards Suju Krishnan More 

Mauritius
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

one of the best hotels we have stayed so far. Location is good, right on Marine Drive, food is at it's best, staff are well mannered. There was a strike while returning from Cochin to Bangalore. Hotel arranged for a taxi accompanied by a policeman-security at its best. Have tried to look for some negative points but could not find... More 

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces. Your feedback is indeed the... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

The service as is the norm in Taj Hotels was upto the mark. The sea facing room had a lovely view, thus making it the perfect start to the day. Being close to the city is an added advantage. Lulu mall is pretty close by. Food is excellent, with a good spread for breakfast and dinner. The South Indian delicacies... More 

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Greetings from the Gateway Hotel, Ernakulam! This has reference to your feedback pertaining to your stay at the hotel .At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces. Apart from Bubble we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese... More 

Senior Contributor
31 reviews 31 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Service from staff is awesome. Took us on a boat tour in the evening as a compliment. Good and service is truly wow. Nice location, I thought it will out of town, but next to the marine walk. I'll recommend this place to couples and families....

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your boat cruise experience. Please do... More 

Jaipur, India
Top Contributor
89 reviews 89 reviews
50 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was kind enough to provide for a sea view room and were also courteous, asking regularly if anything was needed. That's what one expects at most Taj properties. also, I found their presentation of drinking water in resealable bottles, very unique. The breakfast though, was an average fare.

Was this review helpful? Yes 3
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, It is a pleasure to read your review, your comments in will certainly be communicated at all levels .We are definetly looking into the breakfast as mentioned.Overall thank you for leaving such positive comments regarding the staff . We wish to welcome you back at the Gateway Ernakulam. Warm Regards Suju Krishnan More 

Bengaluru (Bangalore), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels i've ever stayed in from the room service to concierge. Beautiful view of the harbor, The Pan Asian restaurant in the hotel had a really good California rolls. They have a complimentary boat ride around the harbor which is beautiful

Was this review helpful? Yes 2
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Greetings from the Gateway Hotel, Ernakulam! This has reference to your feedback pertaining to your stay at the hotel .At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces.I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your... More 

Kozhikode, India
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the first time I stayed at the Taj Gateway at Marine drive. I had booked a sea facing double room and at check in was offered a free upgrade. The check in staff was courteous and very quick and within minutes, we were ushered into our room on the 4th floor and the view of the backwaters and... More 

Was this review helpful? Yes 2
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your boat cruise experience. Please do... More 

Mumbai
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the nice Hotels in Kochi/Ernakulam. The location is great. You have the sea in one side and the bustling city on the other. Quite but very convenient to commute and best of all they offer very reasonable price for such category. The rooms are modern, comfortable with all necessary amenities. Food is excellent. We tried different... More 

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Mr Sinha, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try... More 

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