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All 17 Ernakulam hotels

The Gateway Hotel Marine Drive Ernakulam

4.5 of 5 Hotel   |   Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
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The Gateway Hotel Marine Drive Ernakulam
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Ranked #4 of 17 Hotels in Ernakulam
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Puneetsful Meerut, India
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395 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Meerut, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Gateway hotel was offering very good rates during the monsoon season when we went there. We were going to stay there for 3 nights. There was some confusion with our travel agent who booked us a standard city view room with twin bed. But i wanted one with a king bed. As per our voucher, we were supposed to... More

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New Delhi, Delhi, India
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Gateway hotel early in September 2014. Traveling with friends, we had booked 3 rooms with twin beds well in advance. Given that we were coming there from Munnar, we took quite some time getting to the hotel and got to know that there were no double occupancy rooms with twin beds left! The reason we got... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage with the Taj Hotels & Palaces. Me... More

Senior Contributor
21 reviews 21 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here twice and my experience has been great both times. The property has an old world charm and an unmatchable location with a great view of the sea. Their coffee shop has nice food and an equally nice view of the sea, try to grab a seat next to the glass wall. The hotel also runs a... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Mr Bhatia, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try... More

mumbai
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is located overlooking on marine drive. while the entry is through a bustling market place the rooms face the sea. the room was excellent and so was the service. however, the property is rather small with not much space within. the coffee shop has a great view. service is good but the food could be better. the hotel... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Ms Panda, It is a pleasure to read your review, your comments in will certainly be communicated at all levels .We are definetly looking into the taste of Food. I assure you that the lapses which were felt by you are noted & are being actioned .Overall thank you for leaving such positive comments regarding the staff . We... More

Mumbai
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is in a awesome location with a view of the Harbour. The staff is very friendly and courteous, which you expect, what you dont expect from Taj is old curtains and sofa. The rooms are spacious but didnt feel taj. Taj needs to keep up with the image.

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest We would like to thank you for your Tripadvisor review; We are pleased you enjoyed your stay with us. We apologies for the inconvenience you have faced during your stay at Gateway Hotel Ernakulam we will have our team look into this and have this resolved. Although we are delighted to read that you enjoyed you stay at... More

Mumbai, Maharashtra, India
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at The Gateway on Marine Drive, Ernakulam for a period of two nights. We are a family of four so we had two connecting rooms with fabulous views of the port. The location of the hotel is great. From the moment we checked in, the service was absolutely impeccable. Our rooms were also equipped with yoga mats and... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your meal experience. Please do come... More

Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Taj Gateway offers excellent stay and the magnificent view from the room is just incomparable !!. Hotel is very conveniently situated in the Marine drive and shopping options are nearby. Hotel is also equipped with some good restaurants for those who wanted to experiment ! Would suggest this property to all

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Mr Saji Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try... More

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The only good thing of the hotel is its location otherwise it is spoiling the name of TAJ Group. The maintenance is very bad. Turbid water comes in the taps. The room I got was 108 and it has a bathroom with only shower enclosure as if I am staying in budget hotel at a cost of 5 star. The... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Mr Chandran We would like to thank you for your Tripadvisor review. We apologies for the inconvenience you have faced during your stay at Gateway Hotel Ernakulam we will have our team look into this and have this resolved. We understand the feedback mentioned by you must have been annoying. We assure you that we will definitely resolve the... More

Sharjah
Contributor
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Gateway hotel is bang in the middle of everything in Cochin. This is a business hotel, well maintained, good rooms, great service and all the hall marks of the Taj brand. The view from the sea view rooms is excellent especially when it rains. The checkin was a breeze and the service was excellent. The rooms were very well appointed... More

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your stay experience. Please do come... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

It is a good property and needs to have much better maintenance to keep the standard and grade of Taj Group. The food is good. The service is good. I would say if the building maintenance also gets to the standard then it will be a great place to put up.

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Greetings from the Gateway Hotel, Ernakulam! This has reference to your feedback pertaining to your stay at the hotel .At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces. I totally agree of our property requiring little makeover, and we have indeed started the same .The Bubble Coffee shop was... More

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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Address: Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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