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All 17 Ernakulam hotels

The Gateway Hotel Marine Drive Ernakulam

4.5 of 5 Hotel   |   Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
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The Gateway Hotel Marine Drive Ernakulam
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Ranked #3 of 17 hotels in Ernakulam
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Rajivmnn Tripoli, Libya
  • Overview
  • Reviews (386)
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386 people have reviewed this hotel

Traveler rating
    177
    155
    38
    14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Tripoli, Libya
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in the property for 2 days and excellent stay there.Front Desk Service , The travel desk , overall cleanliness , housekeeping are very high standards. Our experience at the Japanese / Chinese restaurant was pretty good , but experienced extremely disappointing value with the Bubble Cafe . The heart was missing in their cooking , in spite of the... More

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Seoul, South Korea
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

It was my first time in India. I was visiting for a wedding. The service was the greatest ever!! I was eased up slowly and enjoyed my brief stay. The staff was really friendly and efficient.The breakfast buffet was really nice. You'll have to take the ferry to go to the main part of Kochi were most of the cultural... More

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Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in this hotel for 2 separate nights in August 2014, very pleasant service and nicely maintained common areas. The rooms are clean and well proportioned with comfortable beds and showers and decent toiletries. The real winner for this hotel are the restaurants, which are very good. The pan-Asian restaurant 'Siam' serves seriously delicious Thai food (worth a visit even... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Ms Radcliffe, Greetings from the Gateway Hotel, Ernakulam! This has reference to your feedback pertaining to your stay at the hotel .At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces. Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best... More

Riyadh, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Since this was my first vacation within India i was very concerned that I select a hotel that is good in all aspects for our annual vacation. From the moment we arrived at the hotel till the time we departed, the hotel staff made us feel like we are part of a family. The staff was always there to help... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Mr Sharif , Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to... More

New Delhi, India
Top Contributor
52 reviews 52 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Going to Kochi for business or a holiday. Try The Gateway for a comfortable stay. Efficient staff at all locations with courteous service.Well appointed rooms with functional bathrooms. attentive and prompt service by housekeeping. It would have been nice to have a free wifi as the cost is a bit steep. Though an old hotel but well maintained. The location... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Mr Singh, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. I am also delighted to read that you found our team very friendly and helpful.We have also designed the unique list of... More

Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed at The Gateway Hotel Marine Drive. I am a big fa of taj hotels and decided to book this place. I paid a bomb and I wasn't very happy with what I get. I understand that this is a budget hotel but still 1) it's too expensive 2) Restaurant isn't good 3) Food isn't great. However the view... More

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gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, It is a pleasure to read your review, your comments in will certainly be communicated at all levels .We are definitely looking into the quality of food. I assure you that the lapses which were felt by you are noted & are being actioned .Overall thank you for leaving such positive comments regarding the staff . We wish... More

New Delhi, India
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there for a night only but it was enough to feel the wonder of this place. The rooms are clean, tidy and comfortable, staff is extremely helpful and courteous and guided me well for my onward trip to Kollam the next morning. This was my first trip to Kerala though the property is quite far away from the Airport... More

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us.I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed our culinary offerings.... More

Stirling
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found the Gateway to be a very good choice. I had stayed at the other Taj previously and this was a good contrast. I stayed for six nights and rarely ate out due to the night standard of the restaurants within the Gateway. The support staff were very good they booked me a train journey to Trivandrum and helped... More

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your meal experience.I once again thank you for your... More

Jhansi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited cochin in july . Taj has nice hospitability . They asked us the purpose in cochin . We told them we r on honeymoon trip.. now story start we went for some local shopping & found our room decorated .. 10 mins later a bell rang ....& a hostess was with wedding cake.. next morning we found surprised free... More

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Mr Gupta, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try... More

Bangalore, India
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed for two nights and was just blown away by their hospitality. More than the location, sea view, food, rooms etc., our stay was amazing becoz of their hospitality. From Aswathi at reception with her warm smile to Debasish, Ashok and others in Bubble cafe. Everyone were really warm. If not for prior plans, we would have extended our stay... More

Was this review helpful? Yes
gateway e, General Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us.I am also delighted to read that you found our team very friendly and helpful . We have also designed the unique list of... More

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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Address: Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Ernakulam #2 Luxury Hotel in Ernakulam #2 Spa Hotel in Ernakulam #3 Business Hotel in Ernakulam #4 Romantic Hotel in Ernakulam
Hotel Class
Number of rooms
108

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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