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The Gateway Hotel Marine Drive Ernakulam

Certificate of Excellence
Marine Drive, Ernakulam, Kochi (Cochin) 682 011, India
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1 room 1 guest
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The Gateway Hotel Marine Drive Ernakulam
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589 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Palakkad
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very guest friendly and polite staff, delicious food, Cozy rooms, a great sound system in rooms , great location for traveling in City and as usual Gateway keeps its mark up. Only thing which we missed was a Health-Faucet.

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Kochi (Cochin), India
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

Extremely beautiful hotel in the heart of the city. Helpful staff, excellent rooms that are neat and clean, courteous room attendants and they serve really beautiful food. Recommended for your stay in Ernakulam.

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Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of my best hotel experiences. Staff is the best part of this hotel. All of them were extremely polite and helpful. All throughout my stay I never left wanting for anything. There's always somebody to help you out. Caterers in the Bubbles Cafe (restaurant) were extremely nice. Food was excellent and buffet had a lot of verities.... More 

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gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for taking the time to review The Gateway Hotel, Marine drive, Ernakulam on Trip Advisor.It is a true pleasure to read through your comments.We are extremely satisfied to learn that you enjoyed every bit of your stay.Your feedback has been shared with the entire team and they feel highly motivated and look forward to welcome you... More 

Mumbai, India
1 review
3 of 5 stars Reviewed 1 week ago

Excellent location of hotel and very good amenities. Clean and well maintained rooms. Swimming pool very poorly maintained, not so clean exteriors around the pool area. Food is good not excellent. Excellent view from room balconies available for select rooms, please choose the best room. I got disturbed by the bell ringing outside my room twice, disturbed my sleep and... More 

Review collected in partnership with this hotel

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gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for taking the time to review The Gateway Hotel, Marine drive, Ernakulam on Trip Advisor.We apologise for the inconvenience caused to you during your stay and please be assured that the immediate corrective action has been taken on the same.I hope and believe that you would give us another opportunity to serve you our best .We... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at Gateway hotel in August for 1 day. The location is good with marine drive just 2 min walk from the hotel. However, the rooms are dated and the facilities provided were definitely not up to the Taj standards. The WiFi wasn't working which was really surprising. The staff was very courteous and friendly though. Breakfast spread was... More 

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gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for taking the time to review The Gateway Hotel, Marine drive, Ernakulam on Trip Advisor.We apologise for the inconvenience caused to you due to the slow wi-fi and the same has been shared with our IT team for further corrective actions to be taken upon.We are happy that you liked our staff services and breakfast spread.We... More 

Cochin, India
1 review
4 of 5 stars Reviewed 1 week ago

over all it was a good experience, I feel that Taj, they maintained their service quality lkafjoiejrlndsopirioewjr foipeuro fjeoirupewo fueoiru whiwyuriwe iwroiuweporou fioeurpo fieurio uyeiopruewioru o pfoiewpoR

Review collected in partnership with this hotel

Was this review helpful? Yes
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for taking the time to review The Gateway Hotel, Marine drive, Ernakulam on Trip Advisor.We are glad to know that you enjoyed your stay with us and we look forward to welcome you back soon. Thank you for choosing The Gateway Hotel Marine Drive Ernakulam! Sangita Rawat More 

Port Louis
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Gateway in Feb15. Excellent service .2 staff accompanied us to the jetty to board ferry for the sunset tour.tea n snacks offered before tour. Housekeeping:Steven Inbaraj ,Executive Housekeeper helped us remove heavy frames from paintings,to reduce excess baggage on domestic flight to Bangalore.Chefs offer great variety of food at breakfast.lovely place to stay in Kochi. The... More 

Was this review helpful? Yes
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for taking the time to review The Gateway Hotel, Marine drive, Ernakulam on Trip Advisor.We are pleased to learn that you enjoyed your stay with us.Your feedback has been shared among the team and specially with Mr. Stephan and our chefs who delighted you with their services.The entire team at the Gateway Ernakulam looks forward to... More 

Pune, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel during Feb'14.The hotel location is excellent with access to all the markets and the boat jetty provided by hotel itself during evening. Excellent hotel and wonderful hospitality, very romantic place and quite place to spend some quality time with your loved one. Outstanding options in breakfast.

Was this review helpful? Yes
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for taking the time to review The Gateway Hotel, Marine drive, Ernakulam on Trip Advisor.We are glad to know that you enjoyed your stay with us and enjoyed our hospitality.We look forward to welcome you back soon. Thank you for choosing The Gateway Hotel Marine Drive Ernakulam! Sangita Rawat More 

Chennai (Madras), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Taj gateway is located at the most prominent location of Kochi. On one hand you are so close to back waters and on the other side you feel you are still at the ceter of city. You should try the japnese food on the first floor. Perfect place to have a small get together at swirl.

Was this review helpful? Yes
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for taking the time to review The Gateway Hotel, Marine drive, Ernakulam on Trip Advisor.We are glad to know that you enjoyed your stay with us and thank you for so beautifully describing the location of our property.We are happy to learn that you enjoyed our pan Asian restaurant Sian and had a good time at... More 

NEW DELHI, India
1 review
5 of 5 stars Reviewed 2 weeks ago

very good location, extremely good staff , very clean property, nice place to stay, bit far from airport , wifi needs improvement , breakfast wide spread out, will like to stay again. Travel desk has slow response

Review collected in partnership with this hotel

Was this review helpful? Yes
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review

Dear Guest, Thank you for taking the time to review The Gateway Hotel, Marine drive, Ernakulam on Trip Advisor.We are glad to know that you enjoyed your stay overall and noted your constructive feedback on the Wi-Fi and the Travel desk services for necessary measures.We look forward to welcome you back soon. Thank you for choosing The Gateway Hotel Marine... More 

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