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Generations Maroma, by Karisma

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Carretera Cancun - Tulum, Km 55. 3, Playa Maroma, Playa del Carmen, Mexico (Formerly El Dorado Generations)
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Generations Maroma, by Karisma
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Generations Maroma, by Karisma
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30 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this wonderful resort the first week of March, They staff was great especially Francisco our butler he went above and beyond including the Beverage Manager Hector. The place is beautiful meals were delicious and a variety of restaurants. The property is beautifully kept and the outside poolbar was well run by an excellent waitstaff. All in all... More 

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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We are staying at Generations which is the family version of El Dorado Casitas. Had Fransisco as our Butler. We have worked with him before at El Dorado before and we were happy to see him on this trip. He is great with making everything run smoothly and with a smile always. Great to see this resort is good at... More 

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Rochester, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family vacation at the Generations Maroma Resort was an absolute dream. It was so relaxing even with our 5 month old! We stayed in a 3 bedroom swim up suite. The rooms were huge and gorgeous. Which was perfect for us :) We can not say enough about this resort and all of the wonderful people who took such... More 

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Medina, Ohio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at the El Dorado Maroma property before, but this was our first time at Generations. The room was fantastic and our view was even better. Jonas, who worked at the restaurant/pool was excellent. He went out of his way to make our visit more enjoyable by bringing my wife his cinnamon coffee and also his special hot... More 

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2015

Just returned from an amazing, relaxing vacation at this luxury, gourmet inclusive resort. Given the reviews and the photos on the website, I actually tried to change to another resort before we traveled, but I'm so glad we didn't! I can tell you that the website doesn't do the resort justice! its an amazing property and the room is in... More 

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Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 4, 2015

Just got home from absolutely amazing vacation to Generations Maroma and El Dorado Maroma. This resort is about 30 minutes from the Cancun airport on a beautiful section of Maroma Beach. We had 9 in our party (three kids ages 9, 7 and 4). Having some kids with us, two groups stayed at Generations (kid friendly) and one group stayed... More 

Was this review helpful? Yes 5
Port Alberni, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2015

Jonas was the number one reason why our stay at Generations Maroma was EXCELLENTE. He served us with class, friendship and was helpful in every way, serving us drinks all day long, serving us fantastic food all day long (pool side & to our room). This guy is the hardest working guy at the resort hands down. He would go... More 

Was this review helpful? Yes 3
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 13, 2015

We were told by our travel agent that if we stayed at Generations Maroma we could eat at the El Dorado, not the case. There were four adults and a two year old in our group. All family dinners had to be in our room or the Generations Restaurant, not much ambience either place. We ended up doing meals in... More 

Was this review helpful? Yes 3
North Kingstown, Rhode Island
Top Contributor
117 reviews 117 reviews
11 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed December 26, 2014

We stayed at Karisma resorts before: first, at El Dorado Casitas Resort and Spa; then, at Azul Fives; and finally (8.5 months ago) at El Dorado Seaside. We loved our first stay (at the Casitas) so much, that bought in and became members of Karisma resorts (Exotic Travelers). Currently the chain consists of 16 resorts – looking forward to visit... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
12 reviews 12 reviews
8 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed December 22, 2014

I was moved to this tower when moved from Maroma. The building is one of the newer ones on the property. It's clean. There is no front desk staff here. But there are two front desks. Go figure. The only way to get in and out of this building is either through a pool room, or the front door. This... More 

Was this review helpful? Yes 4
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Pool/beach area (28)
Dining (4)
Room/suite (11)
View from room (3)
Hotel & grounds (19)
Bathroom (8)
Family/play areas (7)
Other (8)

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Hotel & grounds (2)
Family/play areas (4)
Room/suite (3)
Bathroom (1)
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