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Generations Maroma, by Karisma

Certificate of Excellence
Carretera Cancun - Tulum, Km 55. 3, Playa Maroma, Playa del Carmen, Mexico (Formerly El Dorado Generations)
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Best prices for: 1 room 1 guest
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Generations Maroma, by Karisma
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33 Reviews from our TripAdvisor Community

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    5
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21
5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ottawa, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed in July and, while we were there, sent the following to Exotic Travel: We are at the tail end of our vacation with both El Dorado Maroma and Generations MR. We have just completed a fairly disappointing day at Generations. I always think, when reading a bad review of a hotel "why don't people mention this while they... More 

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Chilliwack, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

Our family trip with 17 guests was so well taken care of by the 5 star butler Oscar and the restaurant and Angel in the kitchen, Jonas our awesome ever helpful waiter for all nine of the kids, and Ivan the bar guy who kept all us adults happy! thank you.

Was this review helpful? Yes 2
NAPLES FL
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 9, 2015

I stayed at this wonderful resort the first week of March, They staff was great especially Francisco our butler he went above and beyond including the Beverage Manager Hector. The place is beautiful meals were delicious and a variety of restaurants. The property is beautifully kept and the outside poolbar was well run by an excellent waitstaff. All in all... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

We are staying at Generations which is the family version of El Dorado Casitas. Had Fransisco as our Butler. We have worked with him before at El Dorado before and we were happy to see him on this trip. He is great with making everything run smoothly and with a smile always. Great to see this resort is good at... More 

Was this review helpful? Yes 1
Rochester, Minnesota
1 review
5 of 5 stars Reviewed April 3, 2015

Our family vacation at the Generations Maroma Resort was an absolute dream. It was so relaxing even with our 5 month old! We stayed in a 3 bedroom swim up suite. The rooms were huge and gorgeous. Which was perfect for us :) We can not say enough about this resort and all of the wonderful people who took such... More 

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Medina, Ohio, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

We have stayed at the El Dorado Maroma property before, but this was our first time at Generations. The room was fantastic and our view was even better. Jonas, who worked at the restaurant/pool was excellent. He went out of his way to make our visit more enjoyable by bringing my wife his cinnamon coffee and also his special hot... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 10, 2015

Just returned from an amazing, relaxing vacation at this luxury, gourmet inclusive resort. Given the reviews and the photos on the website, I actually tried to change to another resort before we traveled, but I'm so glad we didn't! I can tell you that the website doesn't do the resort justice! its an amazing property and the room is in... More 

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Boston, Massachusetts
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed March 4, 2015

Just got home from absolutely amazing vacation to Generations Maroma and El Dorado Maroma. This resort is about 30 minutes from the Cancun airport on a beautiful section of Maroma Beach. We had 9 in our party (three kids ages 9, 7 and 4). Having some kids with us, two groups stayed at Generations (kid friendly) and one group stayed... More 

Was this review helpful? Yes 5
Port Alberni, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 20, 2015

Jonas was the number one reason why our stay at Generations Maroma was EXCELLENTE. He served us with class, friendship and was helpful in every way, serving us drinks all day long, serving us fantastic food all day long (pool side & to our room). This guy is the hardest working guy at the resort hands down. He would go... More 

Was this review helpful? Yes 3
Detroit
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 13, 2015

We were told by our travel agent that if we stayed at Generations Maroma we could eat at the El Dorado, not the case. There were four adults and a two year old in our group. All family dinners had to be in our room or the Generations Restaurant, not much ambience either place. We ended up doing meals in... More 

Was this review helpful? Yes 3
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