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Catalonia Playa Maroma

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Carretera Federal #307 | Pto Juarez Km 360.250, Playa Maroma, Playa del Carmen 77710, Mexico
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1 room 1 adult
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Catalonia Playa Maroma
Catalonia Playa Maroma
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4,498 Reviews from our TripAdvisor Community

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Ossining, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent birthday once again! I want to thank the entire staff at the beach bar, especially Enrique who kept us all well hydrated on the beach. The new beach/pool beds were very comfortable and the entertainment staff interacted nicely with all the guests....

Helpful?
1 Thank Rich-Coco
Strathroy, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The food was great. We didn't go hungry that's for sure. Always fresh fruit available. Something to eat for all ages. There was a lot of kids at this resort last week which was ok because we brought our young daughter. I noticed the first morning we ate in the buffet that the scrambled eggs are really runny. I personally... More 

Helpful?
Thank AnnetteC1978
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

A lovely experience. Not the best hotel in Mexico, but really nice, clean, spacious and well run. It is set in lovely grounds, and amazing well laid out. No golf carts bombing past you as you walk about, you stroll through the grounds not knowing whats going on behind the scenes as its all well hidden. The walk way from... More 

Helpful?
1 Thank marcusob1
Mississauga, Canada
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I don't know about you but when we travel we always like to try someplace new...that was until we visited the Catalonia Playa Maroma. The beach, the pool, the rooms, the food and the staff brought us back for this our third visit. There's something very comforting about going on vacation and knowing what to expect and this resort has... More 

Helpful?
2 Thank Wayne D
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to a lot of resorts in PDC Catalonia s are the best Catalonia Royal Tulum for adults only is excellent and the service is Royal . We are getting ready to go back. The beach is beautiful but some times of the year seaweed comes but they clean the beach all the time and the resort. The... More 

Helpful?
Thank Regretgoingthere
Enrico R, Director General at Catalonia Playa Maroma, responded to this review

Dear Guest, Thank you for your wonderful comments, we are glad to know you have a good experience with us. We are very grateful for your nice remarks about our delicious food, drinks and service. Hopefully, you could give us the opportunity to serve you again soon. Best Regards General Manager More 

Hamburg
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in peak season - and found a relaxing, comfortable hotel with a very friendly crew. It is really impressive, that many people from different nations enjoyed theitr vacations - truly not overcrowded. Wide, spacious resort. Beach is excellent, water perfect. Would come again,thank you Catalonia staff!!!

Helpful?
2 Thank morningstarHamburg
Enrico R, Director General at Catalonia Playa Maroma, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip! It is great to know that you had a good time and enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it... More 

Wyckoff, New Jersey
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Daughter ate dish labeled chicken. Turned out to be grouper. Went into anaphylaxis. Saved by epipen. Overnight in the hospital and $3000 in medical bills. When management was approached she was treated disrespectfully, they accused her of drinking and taking medications to cause it. The did not offer anything incuding an apology. Had she not packed her epipen she would... More 

Helpful?
7 Thank Stephen P
Enrico R, Director General at Catalonia Playa Maroma, responded to this review

Dear Stephen, First of all, thank you for the time invested in sharing this situation with us. We would like to mention our goal is to ensure our guest satisfaction, we always make our best effort in making feel our guests special and valued during their stay. Certainly, it appears that we did not have the opportunity to fulfill this... More 

Lantzville, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a wonderful resort. From the moment you arrive you are greeted by the smiling and friendly staff, from the bell boys, reception, concierge etc. The resorts setting is absolutely gorgeous along one of the nicest stretches of beach anywhere with the buildings nestled in among the jungle. The lobby is wide open with an inverted open roof in... More 

Helpful?
5 Thank hubcity1
Enrico R, Director General at Catalonia Playa Maroma, responded to this review

Dear Guest, Thank you so much for your comments, we are glad to know you have a good experience with us. It is so nice to hear that you enjoyed your vacation and we are grateful you took the time to specify the highlights of your trip: the quality of our food and beverages, the facilities and, of course, the... More 

Norman, Oklahoma
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Honestly forgot about writing this review until I was shopping for this year's trip. We (me, wife, 2 kids 14 & 9) stayed at CPM last June for 4 nights. I guess the ultimate recommendation would be I wouldn't actively seek to book there again for a number of reason...would book again for the scuba (more on that later) or... More 

Helpful?
3 Thank Chris W
Enrico R, Director General at Catalonia Playa Maroma, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a spectacular trip! It is great to know that you had a good time and enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it... More 

Sarnia, Canada
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am going to likely reiterate what others have said, so I will do point form for easier reading :) PROS: (in our opinion) FREE & good Wifi reception throughout the resort Room was newly decorated in modern décor (we were upgraded to an Exclusive room) Can walk on the beach at least 1/2 an hour away in each direction.... More 

Helpful?
5 Thank Lucy12781
Enrico R, Director General at Catalonia Playa Maroma, responded to this review

Dear Lucy, Thank you so much for sharing the details of your stay. We really appreciated your compliments to our food, drink and we are glad to hear you were impressed with our staff's friendly and courteous service! Is always motivating for our staff to receive comments like yours. Only customers like you allow us to improve our service, than... More 

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