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Catalonia Playa Maroma

Certificate of Excellence
GreenLeadersGold level
Carretera Federal #307 | Pto Juarez Km 360.250, Playa Maroma, Playa del Carmen 77710, Mexico
Hotel amenities
Catalonia Playa Maroma
Best prices for: 1 room 1 guest
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Ranked #4 of 5 Hotels in Playa Maroma
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 3 days ago
Laura E
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3,754 reviews from our community

Traveler rating
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    364
    176
    111
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912
1,951
68
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (428)
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love this resort. Every time I have stayed there it's been awesome. The staff at the Terraza (Quirino & Carlos Calderon are the best) & the other restaurants everyone is awesome & fantastic. The only downfall this time is that I booked a superior privileged room & I was down graded to a comfort suite. Who does, that? I... More 

Was this review helpful? Yes 4
Lisbon, Portugal
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed the Privilege part. Great room. Great room cleaning service, once we let our mobiles at the desk and had a notice informing that the room was not clean due to the valuable items that were not in the safe. The terrace restaurant was great for lunch a lá cart, no reservation needed. Some staff was very nice other... More 

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Chattanooga, Tennessee
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi, We just came back from this resort me, my wife and my two young kids (4 year old). The hotel has been renovated and looks to be in fairly good shape. At least in the Privileged rooms. Overall the grounds are very well kept and very clean. No complaints there. The worst part for me was the food. The... More 

Was this review helpful? Yes 4
New Philadelphia, Ohio
Top Contributor
64 reviews 64 reviews
35 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a 2 part review. 1st is about the Exclusive Travelers' We were met as soon as we got of the trancfer's van and taken to the Exclusive club to be checked in and have a drink. Irving checked us in took as to our free upgraded room with hot tub on our patio.The list of staff in the... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

i had a great time with my girlfriend....we loved the entertainment staff, shout outs to Ariana, Eder, Pepe, Teol, Melissa and the rest which i cant remember thanks to lots of tequila. Buffet was good, the spa was amazing, the pool was nice, they even had a freshly squeezed fruit juice bar by the beach which was amazing since i... More 

Was this review helpful? Yes 3
Oak Creek, Wisconsin
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here from 5/2/15 to 5/6 and fell in love with the place. We booked as priveliged and were glad that we did. Our room was on the 2nd floor in building 5. It was stylish and very comfortable. We also had a wonderful jacuzzi outside on our balcony. Every meal we had in every restaurant was absolutely delicious.... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Don't go to this resort unless you have enough time and money that you value neither! From the beginning, this was a painful experience. The check-in took longer than 3 hours (and there were people who had been waiting for hours before us). Everybody was very polite, but not helpful. It finally took a bellboy running to a reception desk... More 

Was this review helpful? Yes 3
Enrico R, Gerente at Catalonia Playa Maroma, responded to this review

Dear valued guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience and if we were not able to fulfill your expectations. However we would like to clarify some points. First of all we would like to clarify you that check-in time is at 3p.m., even so, we always... More 

Hinton, Canada
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

CATALONIA PLAYA MAROMA impressed us again! We enjoy that this property is small, surrounded by nature and exudes Mexico : not the cold "cookie cutter" all inclusive resort feel The beach is lovely to swim in and for long walks... save the recent problem with sea weed (blown in from sargasso sea). The staff is exceedingly friendly in most cases.... More 

Was this review helpful? Yes 1
Garland, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from an 8 day stay. The Resort is small but that is one of the reasons we like it. We booked several months in advance and were very limited to the room selection. However once we arrived it didn't seem crowded or full so not sure why we were unable to get a closer to the beach... More 

Was this review helpful? Yes 4
South Shore, MA
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I returned to Playa Maroma for the third week in April and had a wonderful time. We don't typically go to the same place twice but last year we had such a good time and thought it was such a good value that we re-upped. We were not disappointed! Things that we love in priority order: -... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Privileged room(11)
  • Very good(9)
  • Great time(8)
  • Animation Team(7)
  • White sand(6)
  • Best beach(6)
  • Main buffet(6)
  • Long walk(5)
  • Honeymoon suite(5)
  • Ceiling fan(4)
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Honey Moon Room (51)
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Privilage Room (45)
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Privilage Superior Room (47)
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