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All 5 Playa Maroma hotels

Catalonia Playa Maroma

3.5 of 5 Resort (All-Inclusive)   |   Carretera Federal #307 | Pto Juarez Km 360.250, Playa Maroma, Playa del Carmen 77710, Mexico
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Ranked #4 of 5 hotels in Playa Maroma
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Daniel D Wallingford, Pennsylvania, United States
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3,084 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Wallingford, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

We spent 3 days at this resort and it was very good. The food at the international buffet was good with a wide selection some of which are prepared right in front of you, if you are expecting gourmet food here, then you will be disappointed otherwise you will be fine. We were in the privileged area and the service... More

Was this review helpful? Yes 3
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hola! My hubby and I read the reviews for months before our visit to CPM two weeks ago and have continued to read the reviews since we got back and started the tan peeling sadness. (Deep sigh) I have to say the reviews have been harsh and not at all what we experienced. All I can say is we had... More

Was this review helpful? Yes 9
Cape May, New Jersey
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We always do our homework on Trip Advisor before we travel. This time we picked Catalonia Playa Maroma for the great beach and the jungle setting. We booked and paid in full for our trip months in advance. There were 8 of us reserving 4 rooms, and we called 2 days prior to confirm. When we got to the front... More

Was this review helpful? Yes 6
Berlin, New Jersey
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I don't want to seem disgruntled, but disappointed. I usually stay at sister resort in Tulum, but was bringing my daughter for her birthday. So I will list the good and then the bad. The Good: The Beach (Playa) it is amazing, pure sugar. The grounds were immaculate. The shows are very good and fun The bartenders are very nice,... More

Was this review helpful? Yes 7
Phoenix, Arizona
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We returned here for a family vacation, after our first trip in 2010, but this time with our son. The hotel and service remain the same, which is great. The rooms are comfortable, clean and beautifully decorated. I had emailed Catalonia after I made my reservations through cheapcaribbean.com, to make sure that we would be getting 2 beds in our... More

Was this review helpful? Yes 4
Bellingham, Washington
2 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago

Short story: A wonderful experience was horribly tainted by an unorganized and victimizing reservation incident. Long story: We actually had a great time, and my one star rating does not represent the majority or our experience. The reason I give such a dismal review is how poorly our reservations were handled and subsequently, how we were treated by the staff... More

Was this review helpful? Yes 20
Enrico R, Gerente at Catalonia Playa Maroma, responded to this review

We would like to thank you for expressing your views on TripAdvisor. We deeply regret not meeting your expectations during your stay at our hotel. We do value and encourage guest feedback as it allows us to make improvements and helps us to maintain consistent high standards of customer service. As a part of the procedures and policies in our... More

Contributor
18 reviews 18 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

We loved staying at the Catalonia Maroma. The all inclusive was great, the beach was fantastic and the staff was great. I had every intention of writing a 5/5 review and scolding people who complained about the staff not speaking English (hello! you are in Mexico! Can you imagine a Mexican coming into your work and complaining online that you... More

Was this review helpful? Yes 16
Enrico R, Gerente at Catalonia Playa Maroma, responded to this review

We would like to thank you for expressing your views on TripAdvisor. We deeply regret not meeting your expectations during your stay at our hotel. We do value and encourage guest feedback as it allows us to make improvements and helps us to maintain consistent high standards of customer service. As a part of the procedures and policies in our... More

Terrebonne, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We just came back from paradise...the beach, the resort, the food , the weather...everything was great!!! I have to admit that there was seaweed at the beach(some days were better than others|) but that is just not controllable! It all depends on Mother Nature. The staff was very friendly specially Luis and Arturo ! I would definitly go back

Was this review helpful? Yes 6
United States
2 reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

We get to the hotel after travelling all day and go to check in and reception tells us they don't have a room for us although it's been booked and paid for for two months and i have the emails with me proving this; they obviously had overbooked. They tell us they are going to put us in a room... More

Was this review helpful? Yes 15
Alberta
Top Contributor
61 reviews 61 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

We went for the Beach and were not disappointed! The resort had high occupancy when we visited with many guests from Europe. We liked the opportunity to mix with people from other countries. English is not spoken very much by many of the staff, not even the simple words for drink but we managed and enjoyed trying to communicate with... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Very good(23)
  • Privileged room(16)
  • Main buffet(14)
  • Animation Team(12)
  • Great time(9)
  • Italian restaurant(9)
  • White sand(9)
  • Best beach(8)
  • Steak house(7)
  • Ceiling fan(7)

Additional Information about Catalonia Playa Maroma

Address: Carretera Federal #307 | Pto Juarez Km 360.250, Playa Maroma, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Catalonia Playa Maroma 3.5*
Reservation Options:
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Also Known As:
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Playa Maroma Del Carmen
Playa Maroma

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Playa Maroma #4 Romantic Hotel in Playa Maroma #4 On the Beach Hotel in Playa Maroma #4 Spa Hotel in Playa Maroma #4 Top resorts Hotel in Playa Maroma
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Official Description (provided by the hotel)
Catalonia Playa Maroma is situated in the Mayan Riviera, at only 35 kilometers south of Cancun and 20 kilometers north of Playa del Carmen. Regarding to the Travel Channel, Playa Maroma is one of the most beautiful beaches of the world. The typical Mexican decoration with its vibrant colors and palapa roofs surrounded by the native jungle make this resort the perfect place to spend a wonderful vacation. The Mayan World has to offer a lot to its visitors. ... more   less 
Number of rooms
404

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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