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Catalonia Playa Maroma

Certificate of Excellence
Carretera Federal #307 | Pto Juarez Km 360.250, Playa Maroma, Playa del Carmen 77710, Mexico
Hotel amenities
Catalonia Playa Maroma
Best prices for: 1 room 1 guest
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Ranked #4 of 5 Hotels in Playa Maroma
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Susie Y Cornwall
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3,628 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cornwall
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Another fantastic visit to this beautifully appointed hotel set amongst a nature reserve. The hotel arranged for us to be met at the airport and a welcome met us on arrival at the hotel. A speedy check in and our newly renovated room with a pool was a lovely surprise. As this was our second visit the staff greeted us... More 

Was this review helpful? Yes 3
San Rafael, California, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As is typical in this area, it is an all-inclusive. But I hadn't experienced an AI in many years and the previous experience at Dreams in Cabo San Lucas was terrific. This however started off with the worst margarita I've ever tasted due to the poor tequila being used. And this was characteristic of the drinks we had during the... More 

Was this review helpful? Yes 2
Longmont, Colorado
Contributor
11 reviews 11 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After our visit in October, we switched hotels to stay here for Spring Break 2014, the last week of March-first week of April 2014. We stayed for 8 days and this resort was wonderful, even during peak season. We had two Privileged rooms, one for our grown kids and another room for my husband and I. I had the same... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is good. Staff ok, not as friendly, as in Dominican Republic. Best part of this resort is animation team. Hardworking and super friendly guys. We would definitelly come back only because of them to this resort, but... Staff at checkout made everything ppssible to get 1 star for this review. Only fenomenal animation team stopped me for rating such... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We got back from Catalonia a couple weeks ago! We had a little issue when we first got there because we paid for an oceanview room and unfortunately there weren't any left. They did give us some extra things to compensate for us not getting the rooms we wanted. We paid for the privileged package which was worth it, we... More 

Was this review helpful? Yes 1
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The property is wonderful, successfully integrating the various buildings into the surrounding forest. The main problem with our stay, our second, is that the food was bland, for the most part. The only good meal we had was dinner at Terrace, the tapas restaurant. Lunches there were acceptable as well. All of the other themed restaurants (Italian, Mexican, Grill) were... More 

Was this review helpful? Yes 1
Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a girl's trip and what a great vacation we had. The beach is beautiful and the water crystal clear (lots of seaweed this year but were told that the same is happening all over Riviera Maya) that did not stop us from swimming in the ocean every day and you can walk forever. The food was good, especially... More 

Was this review helpful? Yes 2
Top Contributor
72 reviews 72 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 10 days around new year's eve for our honey moon. The hotel itself is really great. The main restaurant and the foyer are separated from the swimming pool and beach area by a corridor-like path crossing coconut trees and palms. The inhabitants of such forest are funny animals called coati. The same cute animals... More 

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Most beautiful beach imaginable! Resort grounds lush and immaculate. Food hit or miss. Service hit or miss. Pool disappointing. Paid for privilege, enjoyed the beach and restaurant options as a result. Room was clean and rustic. Recommend for relaxation and the incredible beach. Far from Playa and no option but a pricey cab ride into town, which is a charming... More 

Was this review helpful? Yes 2
MN
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a nice hotel, but would only consider it a 3 star at best. The rooms are very dated. The lobby, buffet, and theater are extremely convenient to the rest of the activities. Reservation staff at privileged was not well educated on the property and amenities. It took 3 days to even figure out about the entertainment schedules. The... More 

Was this review helpful? Yes 1
Enrico R, Gerente at Catalonia Playa Maroma, responded to this review

Dear guest, We would like to thank you for your feedback, as your opinion is of the utmost importance to us and our main source to improve our facilities and service. We appreciate your comments regarding our staff service; it seems that you did not receive the level of service you were expecting from us. We have forwarded all your... More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Privileged room(11)
  • Animation Team(9)
  • Great time(8)
  • Main buffet(7)
  • Best beach(6)
  • White sand(6)
  • Honeymoon suite(5)
  • Long walk(5)
  • Very nice(4)
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