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Belmond Maroma Resort & Spa

5.0 of 5 Highway 307, Kilometer 51 | Solidaridad, Playa Maroma, Playa del Carmen 77710, Mexico
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Belmond Maroma Resort & Spa
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Belmond Maroma Resort & Spa
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785 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Belmond Maroma Resort & Spa
See the most recent reviews
Rio de Janeiro, Brazil
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 29, 2014

Maroma Reosrt is a very relaxing resort, located in a beautiful beach called Maroma. We spent 5 days in this resort and had a wonderful time.The resort provides daily activities to the guests such as bike rides, night gastronomic events, tours and others. We even had the chance to participate on the release of baby whyte turtles in Maroma beach,... More

Was this review helpful? Yes 2
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Guest, Our biggest satisfaction is to know that our guests have enjoyed their stay with us in Belmond Maroma Resort & Spa, on behalf our staff, thank you for sharing your feedback with the community of TripAdvisor. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2014

I was never a fan of lying in the sun as a form of relaxation, but after visting several historic sites of Mexico, Belmont Maroma became the well deserved place of luxurious rest.. It doesn't compare to any other beach - the colours of the sea change with every cloud and dusk of wind, the sand is soft and warm,... More

Was this review helpful? Yes 2
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your sincere words with the huge TripAdvisor community. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. Belmond Maroma Resort & Spa will always be your paradise home away from home, in... More

Staten Island, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 20, 2014

We just returned from an eight day stay at the Maroma Resort and Spa and I am already longing to go back. What can I say? The closest thing to paradise on earth. First what makes this Belmond Resort wonderfully outstanding and way above anything else is the entire staff. The service, attentiveness, friendliness, you will not find in any... More

Was this review helpful? Yes 4
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Guest James, Our biggest satisfaction is to know that our guests have enjoyed their stay with us in Belmond Maroma Resort & Spa, on behalf our staff, thank you for sharing your feedback from your heart with the community of TripAdvisor. Be sure that everyone you mentioned in this note was so happy to read your kind comments, it's... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

My wife and I went back to Belmond Maroma (formerly Orient Express) after not being there for about 10 years. It was our Anniversary and my wife loved this place when I discovered it on the Travel Channel as one of the World's top beaches a decade ago. Well,... it's even better! After the last big hurricane they have done... More

Was this review helpful? Yes 2
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Guest: Thank you for choosing us for such a memorable event and for taking the time to share your comments concerning your recent stay in Belmond Maroma Resort & Spa. Nothing is more satisfying to learn that we have met our valued guests' expectations. The feedback provided by our guests is an excellent tool that drives us towards perfection... More

San Pedro
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2014 via mobile

As usually the Belmond Amazing treatment!!!! Details every where, great food, amazing location, great view from master bedrooms and villas. Happy and friendly staff. Treats all day at the beach. The treatments at the spa just amazing. My kind of place!!!

Was this review helpful? Yes 1
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Guest, It is a true pleasure to read that you have enjoyed your stay in Belmond Maroma Resort & Spa and that our team has created memorable experiences that you have taken back home. This will always be your paradise home away from home, in the meantime you come back, sunny greetings from magical Maroma. Kind regards, Federico Echaiz... More

Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2014

Just got back from staying at this beautiful hotel. One word describes this place "AMAZING". From the room, the service, the food......everything is top notch. The hotel is tucked away in the jungle, very private and quiet. If you are looking for a place to relax with a beautiful beach......this is the place! I will definitely come back.

Was this review helpful? Yes 4
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Guest: On behalf of our hotel and staff, thank you for taking the time to share your comments concerning your recent stay in Belmond Maroma Resort & Spa with the TripAdvisor community. I am pleased to learn that we have surpassed your expectations with our seamless service and that you enjoyed your stay while being embraced by the magic... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2014

Been at Maroma 2 times before we decided to get married here, Ill keep this short but sweet. It was an amazing wedding! Love the private boutique feeling Maroma has. Total luxury food was amazing, staff super attentive, stunning beach

Was this review helpful? Yes 3
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Amy, It was a lovely weeding, thank you for choosing Belmond Maroma Resort & Spa for such a memorable and special moment in your life. I truly appreciate the time you took to share your comments concerning your must recent stay with us. Our Maroma family works so hard every day looking for ways to improve our day to... More

Cincinnati
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

Magical. Our experience at Belmond Maroma Resort & Spa was perfect from start to finish. The staff is genuinely kind and attentive, food was inventive and amazing, grounds are fabulous and the beach is unbelievable. We will definitely return, hopefully frequently.

Was this review helpful? Yes 1
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Jessica, I always welcome and appreciate receiving feedback from our valued guests. Thank you for taking the time to share your recent experience at our little paradise, Belmond Maroma Resort & Spa- It is with your encouraging comments that we are able to continue with our efforts of preserving this tiny piece of haven for your enjoyment. We'll be... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

I've been all over Mexico and had a hard time finding both charm and old world authenticity balanced with impeccable service and comfort. Maroma does it all. The service could not have been more personal, attentive and friendly. And the beach is one of the best in the world. Did i mention the food? luckily there's a gym as well... More

Was this review helpful? Yes 2
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Rachel, Thank you for taking the time to share your comments and your pictures with our TripAdvisor community. There is nothing more satisfying than to learn our valued guests have enjoyed their vacation and that they have had a wonderful time in Belmond Maroma Resort & Spa. I will be very happy to share your kind words with the... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

We stayed at this hotel in June for a weeks holiday. The hotel is right on a beautiful stretch of beach, blue seas, white sands. However, what really sets this hotel apart is the service. All the staff are friendly, helpful and put service at the centre of what they do, without it being overly formal. We paid for a... More

Was this review helpful? Yes 2
MaromaResortandSpa, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your comments concerning your recent stay in our little paradise. I appreciate feedback from our guests as this provides me with important information that is vital to our ongoing efforts of making Belmond Maroma Resort & Spa a unique and special haven for our guests enjoyment. It's a pleasure to know that we have... More

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Hotel Summarization (Beta)

What travelers say

  • El Sol(6)
  • Beach bed(6)
  • Ocean views(4)
  • Very good(4)

Additional Information about Belmond Maroma Resort & Spa

Address: Highway 307, Kilometer 51 | Solidaridad, Playa Maroma, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Maroma Resort & Spa 5*
Number of rooms: 63
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Also Known As:
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa
Maroma Hotel Playa Del Carmen

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