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Belmond Maroma Resort & Spa

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Highway 307, Kilometer 51 | Solidaridad, Playa Maroma, Playa del Carmen 77710, Mexico
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Belmond Maroma Resort & Spa
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Belmond Maroma Resort & Spa
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855 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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Highland Park, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I can't say enough about this place as it exceeded my very high expectations, but here goes (I'll try to do it justice) ... The best sand on a beach that I have ever experienced (even with the apparently unusual amounts of seaweed that had washed up at waters edge and that they did their best to keep removing). My... More 

Was this review helpful? Yes
Baltimore, Maryland
Top Contributor
64 reviews 64 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Did you ever have the disappointment of returning to a favorite restaurant, hotel or resort only to find that it simply isn't as wonderful as you remembered? Not at Belmond Maroma Resort and Spa!! Our recent (and third trip) was so very outstanding in all aspects...the resort is better than ever. Under the new Belmond label, Maroma is the perfect... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Michael, I sincerely thank you for the kind comments you have shared with us about your recent experience in Belmond Maroma Resort & Spa, definitely comments such as yours uplift our spirit. I am glad to learn that you enjoyed every corner in our unique atmosphere with delicious food and lovely beach, where every delight offers to our guests... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

If you savor privacy, peace and quiet in lush Riviera Maya surroundings - this is the place for you... Not to mention **** numerous locals remark that the beaches of the Maroma are the finest in this region. Our expert travel agent R. Saltzberg ( Bostonian) recommended the Maroma as she has experieced this resort property herself and deems it... More 

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Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent Beach, Food, and Spa. Outstanding service from all including manager Fedrico Echaiz (welcome and daily festivity note), Asst Mgr. Edger (welcome property tour), Roberto (Spa Specialist); Carmen, Milly and Alana (masseuse); Chef Edger (personally visits dining table); waiters Moses, Pedro, Victor, Sergio (excellent breakfast, lunch, dinner and beach service). Tia - Dalia = hand made casadia in the morning.... More 

Was this review helpful? Yes 2
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Geoff, Nothing is more satisfying than to know that our guests return home still marveled by their experience at Belmond Maroma Resort & Spa. Thank you for taking the time to review your experience in the TripAdvisor platform. I have shared your encouraging comments with the rest of my team, especially with those you kindly mentioned; definitely comments such... More 

Laguna Niguel, CA
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm not a huge fan of beach vacations, but my wife and friends are. So I agreed to take everyone to Belmond Maroma Resort & Spa. It was spectacular and even I enjoyed the experience. We stayed and ate at the resort for almost all of the trip and just didn't want to leave for restaurants in town or to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Gianni, First of all, thank you for choosing Belmond Maroma Resort & Spa as your holiday destination and for taking the time to share your kind comments with our TripAdvisor readers. I am more than happy to learn that your experience at our little paradise was memorable and that we have surpassed your expectations with our delicious food, the... More 

North Yorkshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just enjoyed 11 great days at Maroma. Beach. Wonderful service, lovely staff made us feel very welcome. Spring tides had brought in a lot of seaweed which was a great shame otherwise a perfect beach. We were in room 36 which was very close to beach, bar and restaurant. Not the largest rooms we have stayed in but perfectly adequate.

Was this review helpful? Yes 3
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Sally, Thank you for your review and for taking the time to share it with our TripAdvisor readers. We are happy to know that your stay at Belmond Maroma Resort & Spa was memorable and met your expectations while being embraced by the magic of our little paradise and being pampered by our friendly staff. We are looking forward... More 

Frisco, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I returned home yesterday (3/17/15) from 5 days of peace and serenity at Belmond Maroma. We highly recommend this beautiful boutique resort and spa for couples that want to escape reality and crowds. The management and staff went above and beyond to ensure our vacation was perfect in every aspect. We will definitely return often, as we... More 

Was this review helpful? Yes 2
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Michelle, Thank you for taking the time to share your review with us and the TripAdvisor community. I am glad to know that your stay was memorable and that our team has created memorable experiences that you have taken back home. Be confident that we will continue offering nothing but outstanding food, the best beach and the warmest top... More 

Washington, DC
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

As I am booking our next trip to Maroma (our 11th), I'm realizing I never left a review for the last visit! We stayed at Maroma in early December 2014. That was out 10th trip and it was outstanding. It's the people that make this place special and we truly feel like they are family. During this trip, I celebrated... More 

Was this review helpful? Yes 3
BelmondMaroma, Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Christine, Our biggest satisfaction is to know that our guests have enjoyed their stay in Belmond Maroma Resort & Spa. Your margaritas Maroma are waiting for you to celebrate your 11th visit. On behalf our staff, thank you for sharing your feedback with the TripAdvisor community; I will be glad to share your kind comments with all my team... More 

New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from spending a week at Maroma. It was our second experience there and we both felt it met and exceeded our expectations. It is the perfect place to relax and recharge. It is very comfortable in a low key way. Even when full it feels spacious and never oppressive. The rooms are very comfortable without being pretentious,... More 

Was this review helpful? Yes 4
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Michael, I sincerely thank you for your kind comments shared to us and the TripAdvisor community. It is a pleasure to learn that your second visit to Belmond Maroma Resort & Spa was memorable and that my team went beyond surpassing your expectations while being embraced by the magic of this secluded paradise. I will be glad to share... More 

Riviera Maya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Belmond Maroma is the absolute perfect spot to stay in Mexico. It is a complete departure from the craziness of Cancun and the giant cruise-ship feeling of the mega resorts on the riviera Maya. The resort is small (63 rooms I think), intimate and lovely. Situated on the most incredibly beautiful beach, it's hard to decide whether to sit next... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Cleo, On behalf of our management team and staff, thank you for taking the time to share your comments regarding your recent stay in Belmond Maroma Resort & Spa with the TripAdvisor community. I am pleased to learn that we have surpassed your expectations with our seamless service and that you enjoyed your stay while being embraced by the... More 

Hotel Review Summarization

What travelers say

  • El Sol(5)
  • Ocean views(4)
  • Beach bed(4)
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966 photos of this hotel

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Pool/beach area (99)
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Room/suite (85)
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Dining (71)
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Hotel & grounds (97)
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Bathroom (3)
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Beach (20)
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Deluxe Ocean View Room (37)
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Garden View Master Suite (63)
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Oceanfront One Bedroom Suite (87)
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Pool (9)
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Restaurants and Bars (29)
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The Hotel (48)

Management photos: Courtesy of the property manager

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Room/suite (10)
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Hotel & grounds (11)
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Pool/beach area (2)
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Other (2)
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