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El Dorado Maroma, a Beachfront Resort, by Karisma

4.5 of 5 Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
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El Dorado Maroma, a Beachfront Resort, by Karisma
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El Dorado Maroma, a Beachfront Resort, by Karisma
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1,602 reviews from our community

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72
1,323
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for El Dorado Maroma, a Beachfront Resort, by Karisma
See the most recent reviews
Minneapolis, Minnesota
Top Contributor
54 reviews 54 reviews
12 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed December 27, 2010

Greetings of "Welcome Home" was the start of our stay. We cannot add anything more positive that what previous reviews have stated, however, this resort went over the top for the Holiday. Food, drinks, housekeeping, music, the entire staff and Santa. I don't want to spoil it but look at some of the photos submitted. This was a magical christmas.... More 

Was this review helpful? Yes 2
Mukwonago, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2010

Our 6 days at El Dorado Maroma were magnifico! This small, boutique little gem has grounds that are gorgeous and clean, beach is awesome and right there, steps away from your room. The swim-up suites are wonderful. Swim-up bars are fun. The staff is genuinely kind and everyone goes out of their way to serve with a smile (and a... More 

Was this review helpful? Yes 1
Palm Springs, California
Top Contributor
65 reviews 65 reviews
10 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed December 19, 2010

Wow, we've been here 5 times and just when you think it can't get better, it does! The staff is unbelievable, they don't say "no" to pretty much any request! They make you feel like family here. The food, "top notch", gourmet, yet authentic. If they don't have, just ask, they'll make it. From the 5 restaurants to room service,... More 

Was this review helpful? Yes 3
Springfield, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 12, 2010

Me and my wife travelled to the Maroma for our second trip there from November 27-December 4, 2010. We also brought 2 couples with us that had never been to this resort. This was our 4th stay in the Karisma family and have enjoyed them all. I read some of these reviews and wonder what the people are looking for.... More 

Was this review helpful? Yes 4
Portland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 9, 2010

We stayed at the El Dorado Maroma for our 10th anniversary and were sorely disappointed. Nearly everything in our room was broken when we arrived or during our stay, including the outdoor shower, in room DVD player, in room whirlpool bath, and outdoor infinity pool. Some of these issues were fixed while others were not. As the trip went on,... More 

Was this review helpful? Yes 4
Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed December 8, 2010

My husband and I spent 5 nights at El Dorado Maroma as part of a 10 night vacation in Mexico. The beach was beautiful, the hotel was OK, and our room was depressing. Would I come back? Possibly, but it’s not very high on my list. Please see specific notes listed below. BEACH: The beach at El Dorado Maroma is... More 

Was this review helpful? Yes 3
Dallas, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 4, 2010

The hotel was very clean & well groomed, and the beach had beautiful white sand & blue water. We stayed in a ground floor Mi Hotelito room & were very pleased - clean, spacious & very close to the beach. Our highlights included the quiet "24 Bar" where we enjoyed coffee in the mornings & cocktails in the evenings, and... More 

Was this review helpful? Yes 2
West Sayville, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2010

We stayed at this all inclusive, adult resort 11/19-25/10 and found it to be exactly what we have been looking for over the past twelve years of vacation travel. The resort had, we felt, the best beach we have been to in our travels, it was pristine, and well maintained daily, with constant daily butler service, lounge chairs, umbrellas and... More 

Was this review helpful? Yes 2
Winnipeg, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 30, 2010

We arrived at the El Dorado Maroma on November 12th to a small reception area and were immediately greeted with a cool cloth and smiles. We were approached by Katriana. (spelling?) With a huge, genuine smile, Katriana welcomed us and upgraded us to a honeymoon suite. It was four flights up and every step was worth it. We were then... More 

Was this review helpful? Yes 4
Oreland, PA
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 29, 2010

The El Dorado Maroma is a spectacular resort on a more spectacular beach with the best staff that we have ever encountered. Our room ( a honeymoon suite on the 5th floor ) was one of the most beautiful rooms that we have ever stayed in. The resort is rather small - 72 rooms - so if you are looking... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Room service(24)
  • Honeymoon suite(22)
  • Infinity pool(22)
  • Other resorts(12)
  • Outdoor showers(10)
  • Top floor(9)
  • Would highly recommend(7)
  • Theme nights(6)
  • Jet ski(5)

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma

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