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El Dorado Maroma, a Beachfront Resort, by Karisma

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Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
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El Dorado Maroma, a Beachfront Resort, by Karisma
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El Dorado Maroma, a Beachfront Resort, by Karisma
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1,954 Reviews from our TripAdvisor Community

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Traveler rating
    1,505
    286
    100
    38
    25
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105
1,596
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (662)
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Dauphin, Pennsylvania
Level Contributor
1 review
2 of 5 stars Reviewed yesterday NEW

I wanted to let you know about our experience this past week at El Dorado Maromo wasn't quite what we were expecting for our honeymoon. While the service staff is EXCELLENT, with each person greeting us every single time they saw us, the Management may need a little fine tuning, as well as the Lomas representative that is on the... More 

Was this review helpful? Yes 1
Pelham, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I love El Dorado Maroma! The grounds are immaculate, rooms are spacious and well appointed. The staff is friendly and have the unique ability to anticipate your every need! They go above and beyond to make you feel welcome from the moment you arrive on the property. You are greeted by EVERY person with a warm "hola"! The food is... More 

Was this review helpful? Yes 4
Greenville, South Carolina
Level Contributor
142 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just returned home from this wonderful resort yesterday. Overall, it was a wonderful 5 night 6 day stay. We booked through Allinclusiveoutlet.com and a transfer to and from the airport was included.(Please see comment about Amstar at end of review or our review of Amstar) We had the basic junior suite which was wonderful. For such a short stay,... More 

Was this review helpful? Yes 5
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellente is the key word at El Dorada Maroma and it truly was "excellente". The grounds are beautiful, the food top quality, the staff attentive and friendly without being cloying. We were encouraged to book excursions and attend a 1 hour talk but we were not interested and they only pushed us a little on this but soon gave up.... More 

Was this review helpful? Yes 4
Brick, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I took our two grown girls two El Dorado Maroma as a graduation gift. Well we enjoyed there gift as much as them if not more, From the moment we got in the car to get to the resort everything we needed was taken care of with efficiency and in a professional manner. The grounds were beautiful!... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 10 days, from the 05/07/15 until the 15/07/15 and what a place! From the moment we arrived to the moment we left the hotel staff can not do enough for you. All of the staff are so helpful, friendly and polite. Nothing is too much trouble. The food is some of the best we have ever... More 

Was this review helpful? Yes 4
Anderson, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I just got back from our third trip to El Dorado Maroma. This resort just gets better every time we go. We traveled with another couple this time and introduced them to Maroma. They too will be visiting again. The service here from every staff member is above and beyond anything we've experienced. They truly make this... More 

Was this review helpful? Yes 2
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I was the maid of honor for my best friend's wedding at El Dorado Maroma. The hotel itself was great, the food was pretty good and for the most part the staff was pretty friendly (except for Luis who was constantly bothering us for excursions, even on wedding day when we had a million other things to do). He then... More 

Was this review helpful? Yes 4
Brielle, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Returned recently from a top-notch vacation here. I usually am ready to return home from vacation after 5 nights.. but this was one of the only times I could tell you I would've preferred to stay longer. This is not a party scene, so there is no obnoxiously loud music during the day or night. That doesn't mean there isn't... More 

Was this review helpful? Yes 2
New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Sorry this is overdue! After lots of research we chose El Dorado Maroma to celebrate my 50th birthday along with two other couples. We were fortunate to be offered to upgrade to the four bedroom villa (we are not owners and this was our first time there). We took three of the four bedrooms (well worth the additional money) and... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Room service(18)
  • Very good(16)
  • Honeymoon suite(16)
  • Infinity pool(16)
  • Top floor(9)
  • Other resorts(8)
  • Jet ski(4)
  • Theme nights(4)
  • Would highly recommend(4)
  • Outdoor showers(3)
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3,638 photos of this hotel

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Pool/beach area (760)
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Hotel & grounds (411)
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Dining (274)
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Room/suite (583)
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View from room (122)
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Bathroom (59)
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Family/play areas (4)
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Other (709)

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Amenities (101)
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Beach (35)
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Honeymoon Suite (30)
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Infinity Pool (29)
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Jacuzzi Junior Suite Oceanfront (21)
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Jacuzzi Junior Suite with Twin Beds (28)
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Main Pool (9)
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One Bedroom Suite (53)
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Pool (14)
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Presidential Suite Swim-Up (126)
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Restaurants and Bars (100)
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Royal Suite Swim-Up (56)
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Second Pool (9)
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The Hotel (48)

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Room/suite (18)
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Pool/beach area (4)
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Hotel & grounds (1)
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