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All 5 Playa Maroma hotels

El Dorado Maroma, a Beachfront Resort, by Karisma

4.5 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
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Ranked #3 of 5 hotels in Playa Maroma
A recent review
5 of 5 stars reviewed yesterday
Richard H Memphis, Tennessee
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1,292 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (390)
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English first
Memphis, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I'm trying not to come across like I work for these people but this is a great place for any type of vacation from a honeymoon (which we were on) to a couples vacation with friends. Great resort the room was nice and spacious we had a infinity pool suite, it had an outdoor shower, king bed, 2 sofas, mini... More

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Nottingham, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

the rooms were excellent and the air conditioning worked a treat, Overall the beach staff were very friendly as were most waiters in all restaurants, the Italian, Mexican and Asian restaurants were of a high standard of service and quality of food very good with understanding if you didn't like something the chefs would go out of their way to... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As others have said, the service is top-notch -- this is what will bring us back to El Dorado Maroma. Jonas and the other servers at Papitos made each breakfast special. Eating lunches poolside at Sabores was always a treat (and the guacamole is my favorite ever!). Even when we had a large group for dinner, we were accommodated as... More

Was this review helpful? Yes 1
Middletown, New Jersey
1 review
3 of 5 stars Reviewed 4 days ago NEW

The overall experience at El Dorado Maroma was a good one. The service is very good and majority of the help are really excellent. We loved the fact it was relatively small with 98 or so rooms. The beach was beautiful but we were surprised by fact there was what I would call a lagoon you needed to wade through... More

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ignacio l, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear guest, I am very sorry for not having met your expectations. I am glad that you enjoyed your stay with us and I appreciate your recognition of our staff's service. We hope to have another chance to serve you in the future if you can give us another chance. Sincerely, Ignacio Lazaro General Manager gm@eldoradomaroma.com More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit, and the first as Exotic members. We really enjoyed the benefits associated with the membership. Our two daughters and their boyfriends joined us this year, and they loved the resort, as well. There is a nice mix of ages (adults, of course!), and the size of the resort is perfect. We hope it stays this... More

Was this review helpful? Yes 1
Williamsburg, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our second trip to The El Dorado Maroma in the last year. We just absolutely love the "break from reality" this place gives us! We stayed in a Royale Suite and the view and accommodations were both beautiful. The staff and locale are what set this resort apart from others. Small, quiet, and relaxing. The service there is... More

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London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at El Dorado Maroma for 5 nites at the end of March. We chose this resort from the reviews and reputation of the beautiful beach. Overall, it was a very good experience. I'll agree with some previous reviews and say this is more of a 3.5 star resort rather than 5. We booked a "regular" room (111), which... More

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ignacio l, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear guest, Thank you very much for having given us the opportunity to be part of your vacations. I appreciate all your comments, opinions and suggestions that help us to keep improving every day. Regarding the food, I pased your comments to our Executive Chef, in order to continue creating and innovating. I am very glad you enjoyed your stay... More

Banbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

What an absolutely amazing resort! We don't normally leave reviews but felt we had to about this spectacular place. We have been to Mexico before (to El Dorado Seaside suites) which was brilliant but this place just tipped the scales for us! We wanted a beautiful, relaxing holiday, somewhere where we would feel truly spoilt and The El Dorado Maroma... More

Was this review helpful? Yes 1
Waukesha, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort is small, quiet and staff provides customized, friendly, professional service. We have returned their now for the 4th time. The resort does continue to grow and we hope it remains on the small side to keep the intimate atmosphere. The food is extraordinary and the beach is one of the most breathtaking - white, powdery, and lots of... More

Was this review helpful? Yes 2
Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We just returned from a three night trip. We wanted a small, intimate resort where we could completely relax and be well taken care of. We got what we came for. They have something like 130 rooms. So rarely are there even 200 guests on property. We found the resort very well staffed with incredibly warm and friendly people in... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Room service(24)
  • Honeymoon suite(22)
  • Infinity pool(22)
  • Other resorts(12)
  • Outdoor showers(10)
  • Top floor(9)
  • Would highly recommend(7)
  • Theme nights(6)
  • Jet ski(5)

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Playa Maroma
#2 Family Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
Official Description (provided by the hotel):
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel
El Dorado Maroma Hotel
El Dorado Maroma Resort

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