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El Dorado Maroma, a Beachfront Resort, by Karisma

4.5 of 5 Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
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#3 of 5 Hotels in Playa Maroma
1,462 Reviews 4.5 of 5 stars
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El Dorado Maroma, a Beachfront Resort, by Karisma
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El Dorado Maroma, a Beachfront Resort, by Karisma
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1,462 reviews from our community

Traveler rating
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    211
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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texas
Top Contributor
62 reviews 62 reviews
29 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 12th trip to EDM. what could you posibly say about a place after 12 trips that you havent already said ? PLENTY ! I thought EDM was awesome before but they just keep improving. The landscaping and grounds were beautiful before but they have been updated and now there are gorgeous live flower arrangements with huge tropical... More

Was this review helpful? Yes 7
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear suziq2Texas, We always appreciate your fabulous and positive comments about our beautiful Resort and about our great staff! We keep improving thanks to guests like you, because all we want is for you to have a wonderful vacation each time you come back! From the bottom of our hearts we would like to thank you for your loyalty! You... More

Huntsville, Alabama
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were at the El Dorado Maroma for our 9th visit August 29 through Sept. 6. We were very happy with our trip and cannot wait to return. When we first arrived there was a very large wedding party but they were mostly well behaved and the only disturbance was just from the sheer number of people together at once.... More

Was this review helpful? Yes 2
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear akandal, Thank you so much for your loyalty and for such a great review, it was really nice to have you again at El Dorado Maroma! As you said, we are improving and I appreciate your comments regarding the lunch menu at Mio Restaurant, for us is very important to listen our guest because is the only way to... More

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I just returned from an amazing week at the El Dorado Maroma and plan to return as soon as we can. I have stayed at other resorts in Mexico and throughout the Caribean and this hotel, it's staff, facilities and restaurants are beyond reproach. A special thanks to Ricardo at the pool bar, Luis, Javiar and Ivette... More

Was this review helpful? Yes 5
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear Doug151, I would like to thank you for having chosen EDM. I am glad that you experienced an amazing vacation and enjoyed our facilities, food and staff service. Ricardo, Luis, Javier and Ivette will be more tan happy to welcome you again soon. Kind Regards, Alejandro López General Manager More

Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved the intimacy of staying at a smaller property that was all by itself and not part of a crowded run of endless hotels. Grounds were well maintained and very pretty. Service was very good, Food was a very good as well. We had a few misses at Dinner but the food at Breakfast and Lunch were superior to other... More

Was this review helpful? Yes 4
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear Bbcooks59, Thank you for choosing us for your holidays. We are very proud of our beautiful beach and we´re glad that our guests can enjoy it! Definitely in El Dorado Maroma you can enjoy the intimacy and just relax and forget about everything! We thank you for all your comments and we hope to see you very soon! Kind... More

Brevard, North Carolina
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is my second visit to El Dorado Maroma with plans to return in 6 months. This boutique resort is the epitome of personal attention with an intimate small resort feel. The restaurants served excellent food and the wait staff was very attentive and predictive of our needs. The butlers were always available and quickly responded to all our requests-... More

Was this review helpful? Yes 5
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear ddj80, Thank you very much for your preference and support, we are always happy to have our clients back! I´m really glad you had a wonderful time with us and thank you for the comments about our great staff. We can´t wait to see you again in March! Sincerely, Alejandro López General Manager More

oklahoma
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband & I just got back from 4 day trip to EDM. Upon arriving at EDM we were greeted with a cool cloth & a refreshing glass of champagne. The resort was full due to a wedding party so we were upgraded to an Infinity pool Suite next door at Generations Maroma. They told us at the time we... More

Was this review helpful? Yes 5
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear kfpd404, I would like to share with you, our thankfulness on behalf of all the staff working at EDM for having given us the opportunity to be your host. Our staff is very friendly and works with passion, because they love what they do, and the high level service is our commitment. I appreciate all your comments. We hope... More

Red Oak, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I loved this all inclusive resort. We stayed in Hotielito room 111 and thought it was plenty big and spacious. Who spends all their time in their room anyway. The staff were so courteous and they go above and beyond to make your stay wonderful. Talking with many of the other guest, we found that most were... More

Was this review helpful? Yes 1
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear Gwen F., Thank you very much for having given us the opportunity to be part of your vacations. I appreciate all your comments, opinions and suggestions. We hope to have again the pleasure to serve you. Kind Regards, Alejandro López General Manager More

Dallas, Texas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My Husband and I arrived at El Dorado Maroma with high expectations and we were immediately impressed. We were greeted with champagne on arrival and felt welcome as soon as we stepped foot on property. 85 of our closest friends arrived soon there after, and everyone was treated the exact same. We were upgraded upon arrival to a beachfront villa... More

Was this review helpful? Yes 1
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear AbigailMembreno, WOW! What an amazing review. Congratulations for your Wedding! We feel very honored to have been part of this beautiful part of your lifes. They say it is all about the details, and this is what we do best, attention to the details. I am very proud of all the hard working staff at EDM, and without any... More

Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I visited El Dorado Maroma in August for our honeymoon. The resort is simply amazing as long as you know what to expect from here. Do not come here if you want a good nightlife or if you want a large crowd. This resort is quiet, they have activities at night but not many people take advantage... More

Was this review helpful? Yes 10
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear Pudgee Thank you very much for having given us the opportunity to be part of your vacations and your honeymoon! I appreciate all your comments and I am very glad you enjoyed your stay with us and had a very memorable time in this Paradise. We will looking forward to your return. Sincerely, Alejandro López General Manager More

Westville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent the dreamiest, most relaxing week of vacation at Eldorado Maroma. The staff are so absolutely amazing! Very attentive, very detailed and extremely friendly. Dorado Maroma is by far our most enjoyable resort to visit as a couple. The resort style is very welcoming. Luxurious, yet simple and very accommodating. The food and restaurant options far... More

Was this review helpful? Yes 5
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear Michelle, Than you so much for your comments. For us, it has been a pleasure to serve you and I´m vey glad to hear that we´ll be part of your memories. We hope to have the opportunity to serve you again in the near future. Kind Regards, Alejandro López General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Room service(24)
  • Honeymoon suite(22)
  • Infinity pool(22)
  • Other resorts(12)
  • Outdoor showers(10)
  • Top floor(9)
  • Would highly recommend(7)
  • Theme nights(6)
  • Jet ski(5)

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort

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