We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Secrets Maroma Beach Riviera Cancun

Travelers' Choice award winner
GreenLeadersSilver level
Hotel website
Hotel deals
Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Secrets Maroma Beach Riviera Cancun
Professional photos View all
Browse nearby
Secrets Maroma Beach Riviera Cancun
Write a Review

7,798 reviews from our community

Traveler rating
    6,291
    1,076
    285
    99
    47
See reviews for
309
6,285
42
172
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,255)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (7798)
  • Mar-May only
    (1926)
  • Jun-Aug only
    (1935)
  • Sep-Nov only
    (2103)
  • Dec-Feb only
    (1834)
All months
There are newer reviews for Secrets Maroma Beach Riviera Cancun
See the most recent reviews
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2012

My trip to Secrets Maroma was amazing. I was impressed more and more as each day went on. As you run into staff members, you are always greeted, when you say thank you they are quick to respond with a "it's our pleasure." I was there for a corporate event and I can't say enough about how timely each event... More 

Was this review helpful? Yes 3
Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2012

The staff was exceptional, the food was outstanding, the rooms, beach and pools were straight out of a fantasy. The guest aerobics trainer from Iowa and her husband were also a wonderful additions to the great Entertainment Staff!!! The shows at night were funny, engaging and inclusive of everyone in the audience. The restaurants were great, the Asian themed one... More 

Was this review helpful? Yes 2
Marion
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2012

First time visiting Cancun......man what an impression "Secrets Maroma" made! We loved it. I am already ready to plan my next trip to Mexico and it will definitely be at Secrets Maroma Beach Resort.

Was this review helpful? Yes 3
Rochester, New York, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2012

The property is beautiful. The staff is tremendous. The food was very good. The rooms were special. The views are spectacular. I'm not sure what I would change!

Was this review helpful? Yes 2
Annandale, Minnesota
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2012

From the incredibly friendly staff, to the great food at all the different resturants, to the blocks of pools and drinks at the many bars everything was great. I would absolutly go back again (If I could afford it. This was a business paid trip).

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2012

This resort is absolutely spectacular except for one small thing....no hot water, just warm. I hate to complain about something so simple but after day three I just wanted a hot shower. They did however try their hardest everyday to give us hot water but it just didn't work. Besides that, we loved it. The room and especially the turn-down... More 

Was this review helpful? Yes 1
Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 1, 2012

The trip was wonderful. Can't say enough about the staff all just willing to be so helpful and friendly. Pool was perfect temperature, beach was beautiful a ltitle cool but it is Feb., food great love not having to make reservations, drinks awesome top liquor. We were in the Pref. Club it was nice. The first time we stayed here... More 

Was this review helpful? Yes
Cincinnati
Top Contributor
57 reviews 57 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 1, 2012

My wife and I have been to Riveria Maya in the past and researched places to stay since we like seeing new things. Secrets Maroma Beach was a great choice. The beach was beautiful, not rocky and the water was very clear if you walk down the beach a bit. The food and service was by far the best we... More 

Was this review helpful? Yes 4
dublin
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 1, 2012

The forum already describes the excellence of this resort. We agree. The staff are wonderful. Together with the gorgeous beach they make this resort. Unlike some others on the forum we found the Mexican restaurant to be one of the best there. They have a new menu and the staff were outstanding (Manuel, Francisco, Elisa, Timoteo, Jose). They even made... More 

Was this review helpful? Yes 4
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 29, 2012

My partner and I stayed early January for two weeks. Staff are excellent, fantastic choice of restaurants and house wine (several choices too that are included with your meals) is nicely palatable. Drinks are on tap along with entertainment. Beach is beautiful and great for running. The gym has a good variety of machines and free weights to allow you... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Entertainment staff(156)
  • Room service(129)
  • Preferred club(110)
  • Very good(94)
  • World cafe(79)
  • Pool area(72)
  • Ocean views(72)
  • White sand(43)
  • Breakfast buffet(35)
  • Lobby bar(34)
Questions? Get answers from hotel staff and past guests. Ask a question

8,660 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8244)
Viewed
Room/suite (1170)
Viewed
Dining (656)
Viewed
Pool/beach area (2552)
Viewed
Bathroom (98)
Viewed
Hotel & grounds (1506)
Viewed
View from room (441)
Viewed
Family/play areas (27)
Viewed
Business center/function rooms (19)
Viewed
8:55
Videos (17)
Viewed
Other (1758)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (406)
Viewed
Amenities (85)
Viewed
Beach (39)
Viewed
Honeymoon Suite (101)
Viewed
Pool (31)
Viewed
Restaurants and Bars (40)
Viewed
Swip Up Suite (61)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (1)
Viewed
Dining (2)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question