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Secrets Maroma Beach Riviera Cancun

4.5 of 5 Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
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Secrets Maroma Beach Riviera Cancun
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Secrets Maroma Beach Riviera Cancun
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7,576 reviews from our community

Traveler rating
    6,121
    1,037
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    99
    43
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303
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Secrets Maroma Beach Riviera Cancun
See the most recent reviews
Shaker Heights, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars NEW

Just returned from four days at this wonderful resort. Setting was beautiful, long sandy beach was perfect, minimal seaweed, able to swim in the turquoise surf. Food was good, not memorable, except for the Italian restaurant, Portofino, which was surprising and superb! Pools and beachside chairs and cabanas were great and plentiful. Staff was over-the-top friendly and accommodating. My wife... More 

Was this review helpful? Yes 4
Austin, Texas
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband & I recently decided to take a last minute trip. Because it was last minute and most of the country was an ice cube, finding availability to suit my tastes was a challenge. After hours among hours of research I stumbled across Secrets Maroma Beach. I am a very selective traveler so after picking the brains of the... More 

Was this review helpful? Yes 10
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was our second time here. The service was excellent. The staff was courteous and went out of their way to be sure we had everything we needed. Our concierge, Anabel, was friendly and genuine. Beautiful room, grounds and beach, all well maintained and very clean. Lots of activities are available, so be sure to read the information they provide... More 

Was this review helpful? Yes 1
Erie, Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We returned from our stay at Secrets Maroma a few days ago. This was our second time there. We went in 2013 and had such a great time we had to go back. We stayed in the preferred club and feel like we get superb service. Check in service is great with it being nice and quick and convenient. The... More 

Was this review helpful? Yes 1
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, We appreciate you chose us again, we are delighted to know that you have enjoyed your stay. Thank you for remember the names of those who make you feel special, I will share your kindly comments with the entertainment team. We look forward seeing you on your next vacation! Sincerely, Romina Pizzuti Social Media info.semrc@secretsresorts.com More 

ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great Secrects Resort. Very good service. Some of the best we have had at Secrets. The people on our Company Sales trip liked it so much last year we asked if the could book it again for 2015. It was just as good the second time. Very nice clean rooms. Very good staff in all the restaurants and by the... More 

Was this review helpful? Yes 1
Sandwich, Massachusetts
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here last April!! Had a great time with all offered here! Dining was a pleasure along with a great nightly show! Tribute to the Beatles was one of the best resort shows I have ever seen! Beach was outstanding as were all venues on the property!! Food was plenty and Enticing! The Italian restaurAnt was so dark the gave... More 

Was this review helpful? Yes 2
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you for sharing your experience with us, it is a pleasure to know you had a wonderful time. Please, be sure that we are working hard to address all those issues mentioned. Please let us know when you are coming back home! Sincerely, Romina Pizzuti Social Media info.semrc@secretsresorts.com More 

Barrie, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

i would highly recommend this adults only resort. We travelled in February for one week. We upgraded to a swim out room and we were not disappointed. We enjoyed coming back to our room at the end of a busy day to swim in a warm quiet pool. We choose building 16 as it gets sun all day. I had... More 

Was this review helpful? Yes 4
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you for sharing with us your fantastic experience, we are delighted to read that you enjoyed your room, the food, the service and our beautiful beach. Staff is very fortunate to be part of your experience and we will continue creating unforgettable memories for you. We look forward seeing you on your next vacation. Sincerely, Romina Pizzuti... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I recently stayed at Secrets Maroma. We found an awesome deal on the Secrets Resorts website - it was the Deal of the Day. I will definitely be on the lookout for this type of deal in the future! We did not have an ocean view, but that was okay with us - our room overlooked trees,... More 

Was this review helpful? Yes
San Diego, California
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I was recently there as a guest of a friend whose company sent us on a rewards trip and it was definitely a treat! The grounds and beach are stunningly gorgeous. The service was excellent especially for an all inclusive where they don't get to work for tips. The food was 3-4 star depending on the restaurant. I really liked... More 

Was this review helpful? Yes
Iowa City, Iowa
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Secrets Maroma for five days and it was fantastic. Every bit of a relaxing, fun-filled vacation we were hoping for! The staff were great! Al, Paulina, Manny, Renegade, and "Sexycan" were the perfect hosts and entertainment staff! Pool volleyball, beach volleyball, and kickball were all extremely fun with this group! Great place to just sit in the... More 

Was this review helpful? Yes 5
E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear guest, Thank you for submitting your review, the staff is happy to know you had fun and you enjoyed every single day. We highly appreciate your comments and we look forward to seeing you on your next vacations. Sincerely, Romina Pizzuti Social Media info.semrc@secretsresorts.com More 

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Hotel Summarization (Beta)

What travelers say

  • Entertainment staff(179)
  • Room service(151)
  • Preferred club(117)
  • Very good(107)
  • World cafe(86)
  • Ocean views(86)
  • Pool area(80)
  • White sand(51)
  • Breakfast buffet(42)
  • Lobby bar(40)

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Maroma Beach Riviera Cancun 4.5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#1 Romantic Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma

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