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Secrets Maroma Beach Riviera Cancun

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Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Best prices for: 1 room 1 guest
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Secrets Maroma Beach Riviera Cancun
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Secrets Maroma Beach Riviera Cancun
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7,811 reviews from our community

Traveler rating
    6,302
    1,078
    285
    99
    47
See reviews for
310
6,291
43
172
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,261)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (7811)
  • Mar-May only
    (1939)
  • Jun-Aug only
    (1935)
  • Sep-Nov only
    (2103)
  • Dec-Feb only
    (1834)
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Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

This resort was top-notch. What a great experience on our week long get away. Food - very good. The buffet breakfast in the morning had anything and everything. It was delicious. We went to one of the pool side restaurants for lunch or the buffet and they were good. Many dinner options but our favourite was Bordeaux the french restaurant... More 

Was this review helpful? Yes
Farnborough, United Kingdom
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our second trip to the Secrets Maroma Beach (first was December 2012) this time with some friends so we had high expectations as we'd really sold them on the resort from our pervious visit. I'm pleased to say we were not disappointed, the service was as good as ever and the staff exceptional. So many stood out but to name... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Key things: * Staff was amazing. Could not have asked to be pampered more. * Food was wonderful * Bars were plenty * Entertainment fun, and inviting. Thank you, Concierge of building 17 Paulina, Entertainment staff Johan, AJ, Diego, Renegade, and big Willy. We will carry very fond memories of you all.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Pampered and doted on at every level! The staff Rogeilo (concierge), and notable employees such as "Gabby", Israel, Johan, A.J., Claudia, Analita, Ricardo Tronoso, and so many more were charming, so helpful, and doubled the enjoyment of an incredible weeks stay. Words fail me to describe the awesomeness and pure magic of the place.

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Top Contributor
60 reviews 60 reviews
22 hotel reviews
298 helpful votes 298 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Obviously we had looked at the reviews of this hotel online in Store at Kuoni when we booked, but nothing could prepare us for the HOLIDAY OF A LIFETIME!!!!!! and it was mostly down to the staff at Secrets Maroma. Pros: The staff were not just friendly, but attentive, generous and fun. There was nothing they wouldn’t do for you.... More 

Was this review helpful? Yes 47
california
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

To all of folks that review this place poorly clearly need to rethink what a really fine experience that can be had at Secrets Maroma beach. From the time we stepped on the grounds to the time we left the experience was wonderful. Best vacation I've ever had. Recommend the Japanese place and portofino Italian as must eat spots. World... More 

Was this review helpful? Yes 6
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just got back, 18-04-2015 - 25-04-2015. Worth every penny if your after relaxation and to be taken care of with a smile. All staff were very attentive and happy to try and make your stay special. I booked a Preffered Club Ocean View room. There have been a lot of talk to decide if the Preffered club upgrade was worth... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

For my first visit to the Cancún area, this resort set the bar high. The accommodations were amazingly beautiful, the staff was super friendly and it was a big enough resort to where you didn't feel like you had seen it all after one day. I stayed April 12-15 and I didn't get to explore the property as much as... More 

Was this review helpful? Yes 3
Rochester, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a surprise trip planned for me by my husband and it was everything he hoped for and everything I could have dreamed of. Every aspect of the stay was first class. We had a fantastic beach view with our preferred club suite which was beautifully designed and catered for our every need. I have never been an all... More 

Was this review helpful? Yes 2
Columbus, Ohio
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visited Riviera Maya 4/19-4/24/15 and chose Secrets Maroma Beach as my home base. This was my second trip to the area and resort. My top priorities when choosing a resort are: beach, luxury, privacy, and food. Nothing less than the best for this girl! I can absolutely vouch for the beauty of the resort and wonderful service of their... More 

Was this review helpful? Yes 7
Hotel Review Summarization

What travelers say

  • Entertainment staff(147)
  • Room service(127)
  • Preferred club(104)
  • Very good(84)
  • World cafe(76)
  • Ocean views(68)
  • Pool area(67)
  • White sand(39)
  • Breakfast buffet(32)
  • Lobby bar(31)
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Pool/beach area (2556)
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Dining (658)
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Room/suite (1170)
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Bathroom (98)
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Family/play areas (27)
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Business center/function rooms (19)
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Other (1766)

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Amenities (85)
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Beach (39)
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Honeymoon Suite (101)
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Pool (31)
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Restaurants and Bars (40)
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Swip Up Suite (61)
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The Hotel (49)

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Pool/beach area (2)
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Hotel & grounds (4)
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Room/suite (1)
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Dining (2)
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Bathroom (1)
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