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Quality Inn

2.0 of 5 750 Hogan Rd, Bangor, ME 04401 (Formerly Comfort Inn Bangor)
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141 reviews from our community

Traveler rating
    26
    59
    44
    9
    3
See reviews for
42
65
Solo
0
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mapleton, Maine
Top Contributor
95 reviews 95 reviews
26 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 1 week ago

The woman at check-in was very courteous and helpful. She set me up with a coupon for a local restaurant along with some simple directions that I really appreciated. On the contrary, the younger woman at check-out seemed irritated and didn't ask me about my stay. Service was hit-or-miss here. As we were packing up to leave, one of the... More 

Was this review helpful? Yes 1
Dennis R, Front Office Manager at Quality Inn, responded to this review

Thank you for recent comments regarding your stay at our motel. I would like to apologize for not fully meeting your expectations. I have shared your comments with our entire team to ensure these situations do not arise in the future. Maintenance has been notified of the ceiling issue and is in the process of repairs. However, we do appreciate... More 

Lubec, Maine
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Living out in the boonies, we sometimes need to travel to the "big city" of Bangor for healthcare. A 6 hour round trip for a half hour appointment is doable in nice weather, but who can ever tell what weather we'll have in January in Maine. This hotel, and others, offers discounts when you stay for medical reasons, so we... More 

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

Dear Dennis, First I would like to thank you for taking the time to write an informative review regarding your recent stay at the Quality Inn Bangor Mall. We were very please you selected our property to accommodate you on your overnight in the “big city”. We have had great results with the medical rates we offer, as it has... More 

rockwood
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

* My husband broke his leg on Xmas eve. The ambulance took us to Greenville hospital but he needed surgery so we went to EMMC in Bangor. If you look up my record, you will see I stayed at Comfort Inn in Anchorage, AK and wrote a report that a homeless person wouldn't stay there. As I stated, I was... More 

Was this review helpful? Yes 1
Dennis R, Front Office Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to thank you for taking the time to write this review with such positive feedback! I have shared your comments with all our staff, and they join me in thanking you for your kind words. All of us here at the Quality Inn Bangor Mall take our guests requests earnestly, especially... More 

Miramichi, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at this motel. The staff were friendly and the breakfast was great. The motel is clean and the central location is inviting. Our experience here was very positive. We would return to this motel.

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to thank you for selecting us; the Quality Inn Bangor Mall for an overnight stay. It's always a pleasure to receive positive feedback from our guests, as it helps with our continuing efforts to provide exceptional service. Our housekeeping staff was very thankful for the acknowledgment of their hard work. You... More 

Ottawa, Canada
Top Contributor
197 reviews 197 reviews
52 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed December 25, 2014

The Quality Inn Bangor is older, it's a basic 2*, and it's a bit worn, but with those noted, it's hard too imagine how much more they could do with it. The staff were among the friendliest i've encountered. It was particularly clean. They had an above average free breakfast, a weight room, a computer and printer set up, luggage... More 

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

I would like to thank you for taking the time to post this informative review regarding your stay at our motel. Our entire team strives to provide our guests with 100% satisfaction and appreciates hearing of it when they succeed. It was an absolute pleasure to read you felt our staff here at the Quality Inn Bangor Mall were among... More 

Nova Scotia
Top Contributor
74 reviews 74 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 15, 2014

Hotel shows its age but well kept. Room was good size and bed very comfortable! Bathroom was tight for an average size person (which I'm not) They accepted a last minute coupon which made the price right. Staff was rather 'cool' reflecting negatively on the overall hospitality expected from a hotel in a very competitive market

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jennifer... More 

Dalhousie, NB
Top Contributor
113 reviews 113 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 8, 2014

Checked in here during a whirl wind shopping trip to the States, the check in was smooth, the hotel has seen better days but the room was very clean, and adequate. Its nothing fancy but somedays you just need a bed and the location is great if your are in the area shopping!

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay at our motel. We value your business and are grateful for your acknowledgement on the cleanliness of our rooms. Our housekeeping staff works very hard and appreciates the recognition of their work. We are proud of our location being with in walking distance to shopping and restaurants.... More 

New Germany, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

We were actually audacious enough to stop in to the Quality Inn to ask for directions to the Comfort Inn. The girls at the front desk didn't mind at all. In fact, they printed out a map for us and offered to let us use their computer to make a reservation. This attitude impressed us so much we decided to... More 

Was this review helpful? Yes 1
Dennis R, Front Office Manager at Quality Inn, responded to this review

Thank you for your kind review regarding your experience at the Quality Inn Bangor Mall. Customer service is our #1 priority. We like to go above and beyond for any person that walks through the door whether they’re a guest staying at our motel or not. It was a pleasure to read because of the great customer service you received,... More 

Halifax, Canada
Top Contributor
207 reviews 207 reviews
33 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed November 22, 2014

We spent several nights here, while on a Christmas shopping trip. Many other Canadians also here, doing the same thing. Many of them stated they always choose this hotel each year they come down.(We will now be choosing Quality Inn, also) We always stay at the Halifax Airport Quality Inn and always have a great stay-so we trust this chain... More 

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

On behalf of our entire team here at the Quality Inn Bangor Mall, I would like to thank you for the great review you gave our motel. We strive to provide our guests with 100% satisfaction and appreciate hearing of it when we succeed. We do our best to accommodate our guests with early check-in; upon availability, as we know... More 

Oromocto, Canada
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed November 16, 2014

We travel to Bangor about once a month to do a little shopping and normally stay at the Super 8 or Travel lodge, but decided to up our game and pay a little more to get closer to the malls and possible a better hotel. Well the place was a little nicer and so was the breakfast, the first night... More 

Was this review helpful? Yes 2
Dennis R, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to comment about your recent stay at the Quality Inn Bangor Mall. We were thrilled to read you gave our property a try, were satisfied with your accommodations and had the chance to enjoy our Free Q Corner Café Breakfast. Please accept our sincere apology for the inconvenience you encountered! We value your business... More 

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Additional Information about Quality Inn

Address: 750 Hogan Rd, Bangor, ME 04401 (Formerly Comfort Inn Bangor)
Phone Number:
Location: United States > Maine > Bangor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 96
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Also Known As:
Comfort Inn Bangor Hotel Bangor
Bangor Comfort Inn
Quality Inn Bangor, Maine

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