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Quality Inn

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750 Hogan Rd, Exit 187 I-95, Bangor, ME 04401 (Formerly Comfort Inn Bangor)
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144 reviews from our community

Traveler rating
    28
    60
    44
    9
    3
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44
66
Solo
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family has stayed here for several summers as we are visiting Maine and the area. We love this Quality Inn! It's clean, comfortable, quiet, pet friendly and the breakfast is just great. Nothing fancy but it's really close to shopping and restaurants. Excellent prices, super friendly staff and seamless check-in and check-out. Always a great stay! Highly Recommend ~... More 

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

Dear Frogwatcher, I would like to thank you for making the Quality Inn Bangor Mall your #1 place to stay while in Bangor, ME. We are always thrilled when we get repeat business and see our regular guests. It’s a great reminder to our team of a job well done. Our staff works hard and treasures your comments on the... More 

Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 8, 2015

My family and I have stayed at this Quality Inn (formerly the Comfort Inn) in Bangor on many occasions. Clean, quiet rooms. Pleasant, helpful people at the front desk. Conveniently located near the Bangor Mall, Walmart, gas stations, highway on and off ramps, and restaurants. Reasonably priced and a good value. I would stay there again and recommend it to... More 

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

On behalf of the staff here at the Quality Inn Bangor Mall, I would like to thank you for sharing your experience at our property. We were delighted to read you have stayed here on many occasions and will remain to do so in the future. We are glad you mentioned our prime location. Being in the “heart” of Bangor’s... More 

Tennecape,N.S.
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2015

My husband and I spent last evening at this great hotel. Knowing there was some bad weather in the forecast we decided to get off the road earlier than planned on our trip home from down south. We found this spot to be very clean, bed was really comfortable and one of the better breakfasts we had on our 4... More 

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Dennis R, Front Office Manager at Quality Inn, responded to this review

Dear Nanna5Tennecape, I would like to thank you for taking the time to write such a positive review regarding your recent stay at our motel. I have shared your feedback with our entire staff and they were happy to hear your comments about how clean our property is kept and how convenient our location is; being within walking distance to... More 

Mapleton, Maine
Top Contributor
98 reviews 98 reviews
26 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed January 18, 2015

The woman at check-in was very courteous and helpful. She set me up with a coupon for a local restaurant along with some simple directions that I really appreciated. On the contrary, the younger woman at check-out seemed irritated and didn't ask me about my stay. Service was hit-or-miss here. As we were packing up to leave, one of the... More 

Was this review helpful? Yes 1
Dennis R, Front Office Manager at Quality Inn, responded to this review

Thank you for recent comments regarding your stay at our motel. I would like to apologize for not fully meeting your expectations. I have shared your comments with our entire team to ensure these situations do not arise in the future. Maintenance has been notified of the ceiling issue and is in the process of repairs. However, we do appreciate... More 

Lubec, Maine
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

Living out in the boonies, we sometimes need to travel to the "big city" of Bangor for healthcare. A 6 hour round trip for a half hour appointment is doable in nice weather, but who can ever tell what weather we'll have in January in Maine. This hotel, and others, offers discounts when you stay for medical reasons, so we... More 

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Dennis R, Front Office Manager at Quality Inn, responded to this review

Dear Dennis, First I would like to thank you for taking the time to write an informative review regarding your recent stay at the Quality Inn Bangor Mall. We were very please you selected our property to accommodate you on your overnight in the “big city”. We have had great results with the medical rates we offer, as it has... More 

rockwood
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

* My husband broke his leg on Xmas eve. The ambulance took us to Greenville hospital but he needed surgery so we went to EMMC in Bangor. If you look up my record, you will see I stayed at Comfort Inn in Anchorage, AK and wrote a report that a homeless person wouldn't stay there. As I stated, I was... More 

Was this review helpful? Yes 1
Dennis R, Front Office Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to thank you for taking the time to write this review with such positive feedback! I have shared your comments with all our staff, and they join me in thanking you for your kind words. All of us here at the Quality Inn Bangor Mall take our guests requests earnestly, especially... More 

Miramichi, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 29, 2014

We enjoyed our stay at this motel. The staff were friendly and the breakfast was great. The motel is clean and the central location is inviting. Our experience here was very positive. We would return to this motel.

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Dennis R, Front Office Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to thank you for selecting us; the Quality Inn Bangor Mall for an overnight stay. It's always a pleasure to receive positive feedback from our guests, as it helps with our continuing efforts to provide exceptional service. Our housekeeping staff was very thankful for the acknowledgment of their hard work. You... More 

Ottawa, Canada
Top Contributor
200 reviews 200 reviews
52 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed December 25, 2014

The Quality Inn Bangor is older, it's a basic 2*, and it's a bit worn, but with those noted, it's hard too imagine how much more they could do with it. The staff were among the friendliest i've encountered. It was particularly clean. They had an above average free breakfast, a weight room, a computer and printer set up, luggage... More 

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Dennis R, Front Office Manager at Quality Inn, responded to this review

I would like to thank you for taking the time to post this informative review regarding your stay at our motel. Our entire team strives to provide our guests with 100% satisfaction and appreciates hearing of it when they succeed. It was an absolute pleasure to read you felt our staff here at the Quality Inn Bangor Mall were among... More 

Nova Scotia
Top Contributor
76 reviews 76 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 15, 2014

Hotel shows its age but well kept. Room was good size and bed very comfortable! Bathroom was tight for an average size person (which I'm not) They accepted a last minute coupon which made the price right. Staff was rather 'cool' reflecting negatively on the overall hospitality expected from a hotel in a very competitive market

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Dennis R, Front Office Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jennifer... More 

Dalhousie, NB
Top Contributor
120 reviews 120 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed December 8, 2014

Checked in here during a whirl wind shopping trip to the States, the check in was smooth, the hotel has seen better days but the room was very clean, and adequate. Its nothing fancy but somedays you just need a bed and the location is great if your are in the area shopping!

Was this review helpful? Yes
Dennis R, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay at our motel. We value your business and are grateful for your acknowledgement on the cleanliness of our rooms. Our housekeeping staff works very hard and appreciates the recognition of their work. We are proud of our location being with in walking distance to shopping and restaurants.... More 

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