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All 25 Bangor hotels

The Charles Inn

2.5 of 5 Hotel   |   20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
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The Charles Inn
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45%
Ranked #22 of 25 Hotels in Bangor
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90 reviews from our community

Traveler rating
    9
    24
    14
    13
    30
See reviews for
12
42
13
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Should have forfeited price of one night stay after walking into lobby and seeing it so run down. It only got worse. Lobby, hallway and room carpeting badly stained, drapes were falling off rods, light bulbs burned out in lamp by reading chair. The room, when painted, had splatters everywhere - bathroom facets, light switch plates, etc. This did not... More

Was this review helpful? Yes 2
Calabasas
Contributor
19 reviews 19 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you look at their website, thoughts about quaint or charming might spring to mind. Once my wife and I arrived there, we unfortunately realized that the stage where this hotel was quaint or charming was way in the past. It is a hotel that has "gone to seed." Disheveled would be a good word for it. We had booked... More

Was this review helpful? Yes 1
Madison, Wisconsin
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Charles Inn definitely does not live up to the image presented on their website. I should have done more research. The Inn is kind of dingy and is badly in need of some updating. The staff was kind of strange and the overall ambiance was kind of creepy. (This is Stephen King's home town. The Inn's feel seemed appropriate.)... More

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Bath
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 6, 2014

Got here at about midnight after twenty-four hours on a variety of planes and coaches. Actually finding the place confused us briefly because we walked in and thought we'd accidentally gone into the pub next door instead, but that's jet lag for you. Within ten minutes, we'd settled in and worked out how to turn up the air conditioning. Following... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 16, 2014

We stayed two nights at the Charles Inn and were quite happy with the atmosphere, rooms and service. Keep in mind that this is independently owned and in an older building before booking. If you're looking for something standardized by the big chains this place wont be for you. The rooms feature older mahogany and wooden amenities which we felt... More

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 11, 2014 via mobile

I didn't sleep a wink. The bed was so hard and old that I struggled to find comfort. Literally woke up with a kink in my back. I do have to say though the lady working the front desk was very accommodating. As I forgot my charger and she loaned me her personal one.

Was this review helpful? Yes 3
Denver, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

This hotel needs a new owner and renovation. It could be restored to a grand old hotel as it's very charming and interesting inside. However, the owner seems to be drowning trying to keep it open. The beds, mattresses and furniture is quite old and in need of repair. It's dark and dingy. I stayed there a couple of times,... More

Was this review helpful? Yes 1
Hartford, Connecticut
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 12, 2014

I'll start with the good parts - the fixtures worked, the bathroom was clean, the linens were clean and we had no trouble getting a room. Oh and the TV worked. And so did the elevator. And we did have cereal and bagels for breakfast. The problems? It is an old, rundown, smelly fleabag of a hotel with furniture that... More

Was this review helpful? Yes 4
Bangor, Maine
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

My girlfriend have lived in Bangor, Me and now live in Texas and will shout from the highest mountain top that the Charles Inn is a very nice place to stay. When we have stayed there a couple times we did encounter a few problems but nothing that would warrant a very bad review. I for one have stayed at... More

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1 review
5 of 5 stars Reviewed May 23, 2014

I have stayed in many hotels before but this one is the best one so far. The rates are very reasonable. Staying at the Charles Inn you are close to every thing in bangor. The staff are friendly and the building is unique. If you love art this is the place for you. I was surprised when I checked in,... More

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Additional Information about The Charles Inn

Address: 20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
Location: United States > Maine > Bangor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Charles Inn 2.5*
Number of rooms: 33
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Also Known As:
The Charles Hotel Bangor
Charles Hotel Bangor
The Charles Inn Bangor, Maine

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