We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Bangor hotels

The Charles Inn

2.5 of 5 Hotel   |   20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
Hotel amenities
Save Saved
You added The Charles Inn to your Saves list
The Charles Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #22 of 25 Hotels in Bangor
Write a Review

90 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Should have forfeited price of one night stay after walking into lobby and seeing it so run down. It only got worse. Lobby, hallway and room carpeting badly stained, drapes were falling off rods, light bulbs burned out in lamp by reading chair. The room, when painted, had splatters everywhere - bathroom facets, light switch plates, etc. This did not... More

Was this review helpful? Yes 2
19 reviews 19 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you look at their website, thoughts about quaint or charming might spring to mind. Once my wife and I arrived there, we unfortunately realized that the stage where this hotel was quaint or charming was way in the past. It is a hotel that has "gone to seed." Disheveled would be a good word for it. We had booked... More

Was this review helpful? Yes 1
Madison, Wisconsin
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Charles Inn definitely does not live up to the image presented on their website. I should have done more research. The Inn is kind of dingy and is badly in need of some updating. The staff was kind of strange and the overall ambiance was kind of creepy. (This is Stephen King's home town. The Inn's feel seemed appropriate.)... More

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 6, 2014

Got here at about midnight after twenty-four hours on a variety of planes and coaches. Actually finding the place confused us briefly because we walked in and thought we'd accidentally gone into the pub next door instead, but that's jet lag for you. Within ten minutes, we'd settled in and worked out how to turn up the air conditioning. Following... More

Was this review helpful? Yes 1
3 reviews 3 reviews
4 of 5 stars Reviewed July 16, 2014

We stayed two nights at the Charles Inn and were quite happy with the atmosphere, rooms and service. Keep in mind that this is independently owned and in an older building before booking. If you're looking for something standardized by the big chains this place wont be for you. The rooms feature older mahogany and wooden amenities which we felt... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 11, 2014 via mobile

I didn't sleep a wink. The bed was so hard and old that I struggled to find comfort. Literally woke up with a kink in my back. I do have to say though the lady working the front desk was very accommodating. As I forgot my charger and she loaned me her personal one.

Was this review helpful? Yes 3
Denver, Colorado
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

This hotel needs a new owner and renovation. It could be restored to a grand old hotel as it's very charming and interesting inside. However, the owner seems to be drowning trying to keep it open. The beds, mattresses and furniture is quite old and in need of repair. It's dark and dingy. I stayed there a couple of times,... More

Was this review helpful? Yes 1
Hartford, Connecticut
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 12, 2014

I'll start with the good parts - the fixtures worked, the bathroom was clean, the linens were clean and we had no trouble getting a room. Oh and the TV worked. And so did the elevator. And we did have cereal and bagels for breakfast. The problems? It is an old, rundown, smelly fleabag of a hotel with furniture that... More

Was this review helpful? Yes 4
Bangor, Maine
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

My girlfriend have lived in Bangor, Me and now live in Texas and will shout from the highest mountain top that the Charles Inn is a very nice place to stay. When we have stayed there a couple times we did encounter a few problems but nothing that would warrant a very bad review. I for one have stayed at... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed May 23, 2014

I have stayed in many hotels before but this one is the best one so far. The rates are very reasonable. Staying at the Charles Inn you are close to every thing in bangor. The staff are friendly and the building is unique. If you love art this is the place for you. I was surprised when I checked in,... More

Was this review helpful? Yes
Do you own or manage The Charles Inn?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Charles Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Charles Inn

Address: 20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
Location: United States > Maine > Bangor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Charles Inn 2.5*
Number of rooms: 33
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Priceline, Tingo, Despegar.com, Cheap Tickets, Odigeo, Hotels.com, Venere and Otel so you can book your The Charles Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Charles Hotel Bangor
Charles Hotel Bangor
The Charles Inn Bangor, Maine

37 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (30)
Hotel & grounds (9)
Room/suite (7)
Bathroom (1)
View from room (1)
Dining (1)
Other (11)

Management photos: Courtesy of the property manager

All management photos (8)
Room/suite (1)
Hotel & grounds (3)
Dining (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay