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All 25 Bangor hotels

The Charles Inn

2.5 of 5 Hotel   |   20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
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The Charles Inn
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Ranked #22 of 25 hotels in Bangor
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  • Reviews (87)
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87 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got here at about midnight after twenty-four hours on a variety of planes and coaches. Actually finding the place confused us briefly because we walked in and thought we'd accidentally gone into the pub next door instead, but that's jet lag for you. Within ten minutes, we'd settled in and worked out how to turn up the air conditioning. Following... More

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3 reviews 3 reviews
4 of 5 stars Reviewed July 16, 2014

We stayed two nights at the Charles Inn and were quite happy with the atmosphere, rooms and service. Keep in mind that this is independently owned and in an older building before booking. If you're looking for something standardized by the big chains this place wont be for you. The rooms feature older mahogany and wooden amenities which we felt... More

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 11, 2014 via mobile

I didn't sleep a wink. The bed was so hard and old that I struggled to find comfort. Literally woke up with a kink in my back. I do have to say though the lady working the front desk was very accommodating. As I forgot my charger and she loaned me her personal one.

Was this review helpful? Yes 3
Denver, Colorado
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

This hotel needs a new owner and renovation. It could be restored to a grand old hotel as it's very charming and interesting inside. However, the owner seems to be drowning trying to keep it open. The beds, mattresses and furniture is quite old and in need of repair. It's dark and dingy. I stayed there a couple of times,... More

Was this review helpful? Yes 1
Hartford, Connecticut
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 12, 2014

I'll start with the good parts - the fixtures worked, the bathroom was clean, the linens were clean and we had no trouble getting a room. Oh and the TV worked. And so did the elevator. And we did have cereal and bagels for breakfast. The problems? It is an old, rundown, smelly fleabag of a hotel with furniture that... More

Was this review helpful? Yes 4
Bangor, Maine
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

My girlfriend have lived in Bangor, Me and now live in Texas and will shout from the highest mountain top that the Charles Inn is a very nice place to stay. When we have stayed there a couple times we did encounter a few problems but nothing that would warrant a very bad review. I for one have stayed at... More

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1 review
5 of 5 stars Reviewed May 23, 2014

I have stayed in many hotels before but this one is the best one so far. The rates are very reasonable. Staying at the Charles Inn you are close to every thing in bangor. The staff are friendly and the building is unique. If you love art this is the place for you. I was surprised when I checked in,... More

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Portland, Maine
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 11, 2014 via mobile

My brother and I came to Bangor to attend a concert and chose Charles Inn due to its convenient location. We checked into the hotel, put our luggage in our room, and left for the concert. When we returned, someone else had moved into our room, and our luggage was no where to be found. It's as if we opened... More

Was this review helpful? Yes 4
Fredericton, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2014

DO NOT stay here. We stayed at this hotel for a concert last labour day weekend. Dirty, old, and the pungent odour of pot being smoked across the hall was almost more than I could take. Risky neighbourhood and I was suprised our Canadian plated vehicle was in one piece the next morning. We were on the 3rd floor, on... More

Was this review helpful? Yes 1
Bucksport, Maine
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2014

I've stayed at big hotels...the Mandalay Bay, Mirage, Hyatts, and Sheratons. This one is one of my favorites. It's not a cookie-cutter building. It's old, artsy, and has character. The bar has 1st-rate beer, and sought-after spirits. Most of all, it's right in Downtown Bangor, and it's fun! If you want a generic hotel, go to one of the other... More

Was this review helpful? Yes 2
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Additional Information about The Charles Inn

Address: 20 Broad Street, Bangor, ME 04401 (Formerly The Phenix Inn)
Location: United States > Maine > Bangor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Charles Inn 2.5*
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Also Known As:
The Charles Hotel Bangor
Charles Hotel Bangor
The Charles Inn Bangor, Maine

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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