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Hilton Garden Inn Bangor

#2 of 25 Hotels in Bangor
Certificate of Excellence
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250 Haskell Road, Bangor, ME 04401
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Hilton Garden Inn Bangor
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Hilton Garden Inn Bangor
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504 reviews from our community

Traveler rating
    327
    129
    32
    9
    7
See reviews for
185
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114
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
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    (83)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Location near Interstate and shopping, clean hotel, good food, quiet and clean rooms with refrigerator and microwave, meeting space worked well for both large group and breakout rooms, Internet connection fast and reliable hotel staff quick to fill any needs we expressed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for your review! We are glad our variety of meeting rooms, convenient location, and helpful staff helped make your time here successful! We look forward to opportunities to serve you in the future. More 

ROCKLAND, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

the stay was so much easier with bar and food facilities in house. The food was very good! Ths is not the case in most in house eating facilities that I have stayed in...business center, wifi, and the pool were all additional benefits...

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

We are so glad you enjoyed the food! I will pass the compliment on to our restaurant and bar team. We look forward to opportunities to serve you in the future. Happy travels! More 

1 review
3 of 5 stars Reviewed 1 week ago

I admit immediately that this review is mostly soured by one point: the Hilton Garden Inn, and presume the entire Hilton chain, offers differing Internet speeds. You have the complementary Internet, and then you have The Premium for $4.99 a day. They do this in partnership with AT&T apparently. Excuse me, but that's illegal under the recent FCC ruling. You... More 

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for taking the time to write this review. I'm glad you found our staff to be helpful, and that you enjoyed breakfast. We appreciate your comments and suggestions; we will review them and use them as we continually strive to improve our guest experience. Please feel free to contact me directly if there is anything you would like... More 

Lincolnville, ME, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We have zero complaints. A guide to TV channels would be helpful. Staff we talked to were friendly and helpful. A required minimum number of characters in a review is irritating. This may be my strongest complaint. This will be my last survey unless the minimum is deleted.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bernerd C, Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for your great review! I am glad to see you had an excellent stay and found the staff to be friendly and helpful. We look forward to welcoming you back! More 

Halifax, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Staff were not helpful or informative and fitness facilities were NOT clean or even working! I would definitely choose another hotel to stay if you are in the Bangor area for a shopping spree. This is not worth the money!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. I want to let you know that he fitness facility issue you encountered is being fixed. I hope you received my email... More 

Sussex, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

After calling and asking if there was a chance we could check in a little early I was told no and that rooms would be Guaranteed for 3 pm. We didn't show up at hotel until. 3:45 pm and only 2 of the. 3 rooms I booked were ready had to wait until 4:30 pm for the 3 rd room... More 

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for your review. We are sorry that your third room was not ready upon your arrival. I hope you received my email yesterday with our apology and offer to make it right. Please feel free to contact me directly with any additional concerns; I value your feedback. We hope you will consider giving us a second chance if... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We came into town for a retirement party. The staff helped us out with transportation as the party was downtown. We have been here before and ate at the restaurant. The staff is Great, the rooms are clean and quiet, Everything was top notch!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for your positive review! We are so glad you enjoyed your stay. Helping guests have a good experience is our passion. We look forward to opportunities to serve you in the future. Happy travels! More 

Fredericton
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

For our weekend getaway to the U.S. for dress shopping, we chose the Hilton Garden Inn based on having a pool (indoor) and free breakfast (and a good rate to boot). There was a crowd of cheerleaders and young boys so we did not get to enjoy the pool very much; it was very small but it was clean and... More 

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for taking the time to write a review. I appreciate your insights and I am glad you found our staff helpful. We hope you will stay with us on your next trip to Bangor. More 

Gouldsboro, Maine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

had a great time, the pool was warm, the food was delish. easy check in and out. located in the middle of everything. comfy beds, well kept rooms and hotel. the bar was a nice place to relax. would stay again anytime

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for your kind review! We are so glad you had a good experience and had time to enjoy our pool and restaurant. We look forward to hosting you during your next stay in Bangor! More 

West Springfield, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

From our arrival to our checkout, we were treated promptly and courteously. We had purchased the breakfast included room rate, and could not have had a better experience - service and food were excellent. We will be returning to this hotel, as we have family in the area and thoroughly enjoyed our stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you; I will share your kind comments with our team! We are delighted you enjoyed our cooked to order breakfast and that you'll stay with us again in the future. Sincerely, Kathleen W., General Manager More 

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