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All 25 Bangor hotels

Hilton Garden Inn Bangor

3.0 of 5 Hotel   |   250 Haskell Road, Bangor, ME 04401
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92%
Ranked #2 of 25 Hotels in Bangor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Brian E Bangor, United States
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435 reviews from our community

Traveler rating
    285
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    22
    6
    6
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164
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bangor, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel with very friendly service. Room was clean and typical of a two queen bed room. Only complaints are that the heating/cooling fan could not be set to run without the heat or cold air kicking in. I like white noise and just wanted the fan. It came on and then off through the night to maintain the temperature.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bernerd C, Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. We are currently in the process of changing out our Garden Sleep System mattresses with new standard mattresses. Please feel free to ask for a room... More

Ashburn, Virginia
Top Contributor
89 reviews 89 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been going tom Bangor ME to visit family for decades. We have stayed with other chains before. Hilton Garden Inn beats all the others. We were greeted in the large, open entrance area that has plenty of comfortable seating. Desk agents were cheerful even after our midnight arrival. Room was comfortable. And clean. Breakfast was plentiful, combination self... More

Was this review helpful? Yes
Bernerd C, Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for taking a moment to write about your experience. Fantastic customer service is our goal and I am very happy to see that we were able to provide that for you. I am also glad to see that you found the breakfast enjoyable. It truly is a great value. Thank you again for your review. We look forward... More

Charlton, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a great place to rest for a night during a road trip. It was unbelievably quiet, despite its proximity to interstate 95. I heard no road noise at all. The room was extremely clean and comfortable.

Was this review helpful? Yes
Bernerd C, Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for taking the time to share your experience. I am very glad to see you enjoyed your stay and were very comfortable here. Wee look forward to welcoming you back in the future! More

Windham, New Hampshire
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

After a brutally long week traveling with work, I had one more night to go. I arrived in Bangor and was wiped out. I checked into my room, looking forward to relaxing and my keys did not work. I chugged all the way down from the 5th floor and had them resensitized. I finally got into my room and the... More

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Bernerd C, Front Office Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for taking the time to write a review. I am happy to see that our hotel could provide a restful stay after a brutally long week travelling and that we were able to resolve the issues in a satisfactory way. We look forward to hosting you again on your next trip to Bangor! More

Fredericton, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I have read several reviews that had replies from General Managers, saying the guest should have contacted them before posting a review when you encounter deficiencies during your stay. Well I took that advice and received a positive response. My main complaint was with the beds. This is the first time I have come across an air mattress system incorporated... More

Was this review helpful? Yes 2
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for sharing your experience, and for your tip to have readers contact management for help with issues. I am here to help and I truly want each guest to have a great stay, or I will try to make it right. Happy travels, and let me know if there is ever anything the Bangor HGI can do for... More

Dallas, TX
Top Contributor
221 reviews 221 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice large room for a family of four. The rooms do connect if you need two together. Lots of plugs for electronics as well as a refrigerator, coffee maker and microwave. The bathroom is roomy enough and has a very tall shower head. Would definitely stay here again. BONUS REVIEW: if you like craft beer there is a Citgo gas... More

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Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for writing a review. We are pleased you enjoyed the size of the room, the outlets and the bathrooms. We look forward to hosting you again in the future! More

Portland, Maine
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The relatively new Hilton Garden Inn gives the Bangor area a much needed boost for hotels in it's class. A solid choice for the business traveler or family. My double queen room on the 1st floor had unexpectedly high ceilings, was clean, quiet and came equipped with a refrigerator, microwave and coffee maker. The hotel has a small pool and... More

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for taking the time to write a review. We are happy you were pleased with our hotel and we look forward to welcoming you back for your next stay in Bangor. More

Philadelphia, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The staff should be a little friendlier, and have hotel policies known when a customer calls. I was assured something and when i got to the hotel the extremely rude woman at the front desk had no idea what I was talking about. Also the wait staff at the breakfast bar was too busy talking amongst themselves to notice that... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for your feedback, it will help us as we continually strive to improve our guests' experiences. We hope you'll stay with us again so that we can have the opportunity to exceed your expectations. More

East Hartford, Connecticut
Contributor
20 reviews 20 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were tired, and the reception clerk was matter of fact, directing us to the right for our room. Not helpful. The room was clean, quiet and spacious. A nice young woman greeted us in the hallway and ended serving us our very satisfying supper. Kyra's warmth more than made up for our reception.

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for taking the time to share your experience. I will pass your compliments on to the waitress who made you feel welcomed and taken care of. Thank you for the note about check-in; your feedback will help us improve. We look forward to the opportunity to serve you on your next trip to Bangor. More

Los Angeles
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights while in town for a concert. The Good: VERY comfortable bed Staff were helpful, kind and caring Shower had decent water pressure Liked having the small refrigerator and microwave in the room, very handy Good location, quiet but easy access to everything Parking was easy and plentiful Bar made great drinks! The Bad: No safe... More

Was this review helpful? Yes
Kathleen W, General Manager at Hilton Garden Inn Bangor, responded to this review

Thank you for writing a review! We are pleased you enjoyed your stay and we value your comments on what you liked and didn't like. We look forward to the opportunity to serve you again in the future. ~Kathleen W., General Manager More

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Additional Information about Hilton Garden Inn Bangor

Address: 250 Haskell Road, Bangor, ME 04401
Phone Number:
Location: United States > Maine > Bangor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Bangor 3*
Number of rooms: 141
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Also Known As:
Hilton Garden Inn Bangor Hotel Bangor
Hilton Garden Inn Bangor Maine

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