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BEST WESTERN Bayou Inn

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9008 Westbank Expressway, Westwego, LA 70094-3734
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BEST WESTERN Bayou Inn
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246 Reviews from our TripAdvisor Community

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Traveler rating
    138
    80
    18
    5
    5
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89
58
6
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (246)
  • Mar-May only
    (61)
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Nixa, Missouri
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here before boarding a cruise to the Caribbean out of New Orleans, They allowed us to park out vehicle in the parking lot while on the cruise and we took a cab to the port and back. Saved us money and stress of getting there.

Review collected in partnership with Best Western

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

After a horrible stay at a pricier hotel before we arrived in the New Orleans area, this place was a godsend. The room was larger than I expected, the refrigerator kept our drinks very cold, and everything was clean and fresh smelling. Breakfast was always very crowded, but awesome. Thank you for the great stay!

Was this review helpful? Yes
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Annette! Thanks for the great review! Our staff loved hearing about your wonderful stay, so thank you for taking the time to write. Please keep us in mind the next time you're in the Crescent City, we'd love the chance to serve you again! Andrew R More 

San Juan
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I read few of the reviews prior booking, few of them were true but not to worry. Staff is very friendly and cooperative, rooms are okay, room 210 air conditioner is kind of noisy but works fine, no elevator available so if you have any difficulty lifting your baggage ask for help, breakfast is really good the breakfast lady will... More 

Was this review helpful? Yes 1
Douglasville, Georgia
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

24 hour security and guard was so nice. Really appreciated his customer service. Inside room, there's a bar sink and stove hood without the stove (obviously at one time it was a little cooking area and they removed the stove but not the hood-now it serves as a good spot to clean your fish). But room does have microwave and... More 

Was this review helpful? Yes 2
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi, Janice! Thanks for the awesome review! We simply love hearing about guest experiences like yours, as it's what we strive for each and every day as hospitality professionals. I've shared your feedback with our staff, and rest assured they beamed with pride. Please do not be a stranger, come back and visit us real soon! Andrew R More 

Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was clean but there was a room for improvement. With traffic/Signal lights etc it's about a 25 minute drive to down town New Orleans. Next to the hotel is a service station/food mart. The free breakfast at the hotel was great, Grits, sausage, bacon & eggs...yum

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi, Tom, thanks for taking the time to write! We're glad you enjoyed our hot breakfast, and are proud to say we are constantly offering variations each morning so our multi-night guests can get a variety during their stay. Hope to see you again very soon! Andrew R More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a night and enjoyed it. Clean hotel and friendly staff. Good breakfast with variety. Colorful and well decorated common area. We would stay again. The beds were comfortable and room was clean

Was this review helpful? Yes 2
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi there! Thanks for the great review! We get lots of compliments on our lobby decor, we feel it very much reflects the spirit and culture of New Orleans, so thanks for recognizing it! And our staff strives to provide the same bright, cheery attitude to each of our guests, as you mentioned. Please don't be a stranger, and come... More 

Boston, Massachusetts
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was good for what we wanted. The room was clean, beds comfortable, air conditioning worked fine. Front desk staff were pleasant and helpful, check-in and out was easy. Plenty of parking, pool was clean and the free breakfast was good, not great but again fine for what we wanted. We didn't experience any safety issues but would say... More 

Was this review helpful? Yes
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi there, thank you for choosing us on your trip to New Orleans. I'm very sorry to hear we missed servicing your room one day, that is certainly not the standard we set for ourselves, but I'm glad our service professional at the desk was able to rectify the situation. Please let me know the next time you choose to... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We wanted a hotel that was not right in New Orleans so it was perfect for our needs. The staff was most helpful and our room was kept beautifully clean for the four nights we were there. Breakfast was different each morning (different types of eggs, I mean) and good choices for people. We were very happy with this hotel... More 

Was this review helpful? Yes 1
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Thanks for the great review, Marilyn! We're thrilled you made us your hotel of choice, and that we were able to not only meet, but exceed your expectations. Please let us know the next time you're in the area, we'd love to serve as your host again! Andrew R More 

Fort Worth, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had a group staying here. Did not feel very safe. One night a man had come in who had been stabbed asking for help. Another night two men were going door to door banging on them saying "let us in". The rooms were averaging looking but smelled terrible. Free breakfast was a nice idea, but you know what you... More 

Was this review helpful? Yes
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

We take great pride in maintaining and protecting both the privacy and security of all of our guests. We provide an on-site Security Detail officer for this very reason, and have had no instances or reports of a stabbing in any way, shape or form. Our lengthy track record of guest safety is a great indicator of how seriously we... More 

Levittown, Pennsylvania
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 23, 2015

So happy we stayed here!! The drive into New Orleans was so easy and stress free!! The area is safe! The hotel itself was clean and the staff was so friendly and helpful!! I have no complaints and highly recommend this hotel!! The breakfast in the morning was perfect too. The dining room was kept very clean.

Was this review helpful? Yes 2
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi there, Sue! Thanks for the wonderful review! It's comments like yours that make our day, so thank you for taking the time to write. I've shared your kind words with our staff, and they were extremely appreciative. Come back and visit us again very soon! Andrew R More 

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