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All 2 Westwego hotels

BEST WESTERN Bayou Inn

2.5 of 5 Hotel   |   9008 Westbank Expressway, Westwego, LA 70094-3734
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89%
Ranked #1 of 2 Hotels in Westwego
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 weeks ago
Paige M Pensacola, Florida, United States
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168 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pensacola, Florida, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is not very impressive in looks, but the staff was very helpful. Desmond was a gem. He helped us with finding great places to eat, and he printed us directions for every place we wanted to visit. My only problem with the hotel was that the detergent they used on the bedding was a allergen trigger for me,... More

Was this review helpful? Yes
Christopher A, General Manager at BEST WESTERN Bayou Inn, responded to this review

Thanks for sharing your great experience with our future guests Paige. I love seeing our team members recognized on Trip Advisor surveys, especially Desmond's because he is our newest ICARE Ambassador so it's even more important to me to hear that he's doing a fantastic job which of course I expected nothing less:) As you noticed we're working on renovating... More

Contributor
20 reviews 20 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice property near downtown New Orleans. Check in was pleasant and everyone was very helpful in getting us situated. The room was clean and the bedding was comfortable. I had two days at this property because I wanted to see New Orleans and went in the daytime. If you want to "party" downtown this is probably... More

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Christopher A, General Manager at BEST WESTERN Bayou Inn, responded to this review

Thanks for sharing your experience Mr. Stephen. It sounds like you enjoyed our location. As you mentioned, we're not the closest to the city but just about anything is 15 minutes away and we're a great alternative for guests who want value and amenities and don't mind a short drive to experience New Orleans, so thank you for sharing. We... More

Evansville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was the best stay I have ever had in any hotel. The employees and atmosphere are top notch. We couldn't have asked for better service, especially since we require handicap services. The employees were quick to help with our every need, and the hotel offers great services with such things as a wine tasting, an amazing breakfast variety, and... More

Review collected in partnership with Best Western

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Christopher A, General Manager at BEST WESTERN Bayou Inn, responded to this review

Did you enjoy your stay Mr. John? I wasn't quite sure after reading your review...JUST KIDDING! Seriously thank you for such kind words. I'm so happy to hear that you and your family were able to enjoy yourselves and call us your best stay ever, it really does mean a lot to myself as well as my team as we... More

Nixa, Missouri
Top Contributor
293 reviews 293 reviews
41 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had stayed here in the past and wasn't too happy about the lack of elevator & the small breakfast space. But I saw that they had done some renovations so I wanted to try it out again. I always travel with a ton of luggage for work, and was glad that the front desk clerk asked me this time... More

Was this review helpful? Yes 1
Christopher A, General Manager at BEST WESTERN Bayou Inn, responded to this review

Well Heywood you spoke and we listened. On your last review your constructive comments and feedback were valid and thankfully I was able to make things happen. Not only and I'm EXTREMELY happy to hear you enjoyed your experience on your return trip but it really means a lot that you gave us a second chance. As you saw, we... More

Gilbert, Arizona, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

My daughter and I are on the last week of our 3 week road trip with two little ones. You can imagine we are a little more than tired. We got in late, Jerome was more than helpful. Making sure we had a 1st level room. He was very professional, nice and accommodating. Our room was clean and cozy. Beds... More

Was this review helpful? Yes
Christopher A, General Manager at BEST WESTERN Bayou Inn, responded to this review

I always get excited and a bit nervous when we get guests who are on a long road trip, we've had several guests this year alone on 2 plus week trips and generally stay at several Best Westerns down the road and probably some other branded hotels as well. My mix of feelings is because as you said the last... More

1 review
5 of 5 stars Reviewed August 14, 2014 via mobile

Spent one night here and have absolutely no complaints. The hotel staff was great, our room was clean, breakfast was wonderful and the cheese and wine upon arrival were a pleasant surprise. I would highly recommend and definitely stay here again!

Was this review helpful? Yes
Christopher A, General Manager at BEST WESTERN Bayou Inn, responded to this review

Thanks for sharing your wonderful experience with our future guests Dawn! Isn't Wine Down Wednesday the perfect Lagniappe? We thought so over 2 years ago and it's been a hit ever since. Next time don't miss Margarita Monday:) Thanks again and we hope to see you soon, Christopher Anderson General Manager More

Houston, Texas
2 reviews
5 of 5 stars Reviewed August 14, 2014

Incredibly hectic trip where I had ONE WEEK to move to my new state of Lousiana, to learn all things New Orleans, to find a home, to furnish the home, to move into the home, and to start training at the new job! Richard and the staff at the Best Western Bayou Inn made this event a very comfortable event.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Christopher A, General Manager at BEST WESTERN Bayou Inn, responded to this review

Wow! Just reading your review made me tired, I can't imagine how tired you must have been after enduring all of that Emvidaurr. I'm so happy to hear that we were truly your home away from home and Richard along with the rest of our team provided you with a great first experience of New Orleans living so to speak.... More

Lake Junaluska
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

This was an excellent motel and in a very safe area, considering it being located just south of the New Orleans city. The employees were very nice and very helpful with all our needs. Would recommend this motel to anyone staying in this area. The facilities are well maintained and clean inside and outside.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Christopher A, General Manager at BEST WESTERN Bayou Inn, responded to this review

Thanks for your great review Mr. James! As you mentioned we are a wonderful choice for business travelers as well especially given our Weekday Evening Lagniappe...who doesn't need a Margarita on Monday or two beers on Tuesday to relax and unwind? Your review is most appreciated and we hope to see you back soon! Christopher More

Cisne, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

Breakfast was excellent. Room was large and beds comfortable. Pool is very small. Parking is free, which was a big selling point for us. Not too far from N. O. and fairly simple to find. Close to Destrahan Plantation and River Road.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
cmonee, General Manager at BEST WESTERN Bayou Inn, responded to this review

Thanks for sharing your great family experience with our future guests Nila. While I don't know that I can enlarge the pool (believe me I would have tried this already:), I am happy that you found our location to be convenient and to hear that you enjoyed your stay with us. We can't wait to see you again soon! Christopher... More

Los Angeles, California
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

When my dad and I pulled into the parking lot we weren't really sure about it because there was a cop car out front, but as soon as we stepped inside we were instantly greeted and had excellent customer service our entire stay there. The room was clean and comfortable. I did have an issue with the wifi, but eventually... More

Was this review helpful? Yes 2
cmonee, General Manager at BEST WESTERN Bayou Inn, responded to this review

Well I'm glad you weren't deterred by our Jefferson Parish Police Officers! I actually encourage them to hang out here in addition to the 4 hours of detail service they provide to ensure the utmost safety of our guests and their property. I know when most guests see police and they think "bad" but in our case they're "good" and... More

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Additional Information about BEST WESTERN Bayou Inn

Address: 9008 Westbank Expressway, Westwego, LA 70094-3734
Phone Number:
Location: United States > Louisiana > Westwego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Bayou Inn 2.5*
Number of rooms: 67
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Also Known As:
Best Western Bayou Hotel Westwego
Best Western Westwego
Westwego Best Western

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