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All 2 Westlake hotels

Isle of Capri Casino Hotel Lake Charles

100 Westlake Ave, Westlake, LA 70669
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Isle of Capri Casino Hotel Lake Charles
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Ranked #1 of 2 Hotels in Westlake
A recent review
4 of 5 stars reviewed 1 week ago
Cindy S Franklin, Texas, United States
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178 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Corpus Christi, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

We booked last minute for one night and received a rate of $89. We read and re-read all paperwork and confirmation and NOTHING indicated that we would e STUCK at the INN next door to the hotel/casino. All of it indicated we would be INSIDE the hotel/casino which is what we wanted. Also, they said there would be a pet... More

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Franklin, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My mother traveled by bus for 2 hours for a weekend stay at Isle of Capri. She normally pays cash for everything, however, when she went to check into the hotel, she was told THEY DO NOT ACCEPT CASH AS PAYMENT FOR ROOMS! She did not have enough money on her debit card so she had to call me to... More

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IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Cindy, We apologize for your dissatisfaction with our payment options. Please feel free to reach out to our Director of Hotel Operations, Alanna Torricelli, at alanna.torricelli@islecorp.com with your feedback. Thank you. More

Contributor
19 reviews 19 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The rooms are big and clean and comfortable. The staff at Che k in and checkout were very helpful and nice. We had a great nights sleep in the giant king sized bed. The only thing that could possibly have made this hotel stay better would have been a good slot machine!!! Lol!

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Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were offered a comp suite as members of the loyalty program. It was amazing! They have had recent renovations in the main tower and the buffet area. My only recommendation is replacing the burnt out neon lights throughout the property. We had so much fun! $5 craps, roulette, and blackjack. And of course 25 cent video blackjack if you... More

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Tucson, Arizona
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 19, 2014

We stayed in the tower location. Very nice recently remodeled room. Comfortable bed and clean room. I would recommend this hotel and gladly stay there again. We did not eat on site but they did have a breakfast buffet available. The casino was smoky but it was not at all smoky in the room.

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Spring, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 8, 2014

It's hard for me to review casino hotels without comparing them to Vegas. I decided to drive from Houston to Lake Charles because the air fares to Vegas are getting pricey. This is definitely not Vegas. However, for a casino hotel in a relatively small southern city, it really isn't bad. I wouldn't stay there as long as I do... More

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IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

David, thank you for your detailed review. We always appreciate feedback and suggestions. We hope that you will come back and give our buffet a try once it re-opens. If you would like to contact someone about any buffet concerns in the mean time, please reach out to Dominick Gaeta at dominick.gaeta@islecorp.com. More

North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 11, 2014 via mobile

Stayed at the tower location (connected to the casino). Very nice room. Bed was super comfortable. Yes, casino itself is smoky but room was not smoky at all. Would recommend for a nice stay! Also, breakfast buffet is fabulous! Lots of choices and under 10 bucks!!!

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Austin, Texas
Top Contributor
55 reviews 55 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 6, 2014

We love staying here. The huge rooms are a great value for the price. The buffet is very good and the staff is nice. The only downside is that the casino/boat is super smoeky, meaning the ventilation system does not keep up with the smoking crowds.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2014 via mobile

everyone was friendly! very comfortable atmosphere. otis and henry restaurant was excellent!! dealers were sooo nice and friendly. we will be back.thankyou!!! the hotel staff were very accomidating and eager to please.table games were 5 or 10 dollars blackjack.it was perfect for my price range.

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Austin, Tx
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 28, 2014 via mobile

This was a 5 star stay in Lake Charles! The Tower has been updated beautifully and the front desk staff was very accommodating and friendly. The casino and buffet area still needs work but I would definitely stay here again soon!

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Additional Information about Isle of Capri Casino Hotel Lake Charles

Address: 100 Westlake Ave, Westlake, LA 70669
Location: United States > Louisiana > Westlake
Price Range (Based on Average Rates): $
Number of rooms: 13
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Also Known As:
Isle Of Capri Westlake

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