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All 2 Westlake hotels

Isle of Capri Casino Hotel Lake Charles

100 Westlake Ave, Westlake, LA 70669
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Isle of Capri Casino Hotel Lake Charles
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Ranked #1 of 2 Hotels in Westlake
A recent review
3 of 5 stars reviewed 4 days ago
Barbara L Wapiti, Wyoming, United States
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183 reviews from our community

Traveler rating
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    30
    26
    27
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30
68
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wapiti, Wyoming, United States
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Pulled in with our Class A and went to the desk to register for one of the ten hook ups for RVs found out they now charge $20 for hookup which only includes electric....was also told that the pool and hot tub was closed for the season! I would think if they offered the amenities they would discount the hook... More 

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Top Contributor
56 reviews 56 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here for a function and ended up not in the tower, but the "other" part of the hotel. It smelled like smoke with a poor attempt to cover up with floral spray. The room felt dirty and the fan above the bed was coated in a thick layer of dirt. The shower was coated with a slick layer... More 

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IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Dawn, while some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. We are sorry your stay with us was not as enjoyable as it should have been. We would like to discuss your experience in more detail to learn how we can make your next visit a much better... More 

Travelers are raving about these Westlake hotels

center
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The tower rooms at the Isle of Capri Hotel are spacious and comfortable. The view of Lake Charles is great. We enjoy the comfy armchairs, large ottoman and great whirlpool tub. We also have stayed at the Inn, where we can bring our two Shih-Tzu's--not as fancy as the tower, but also quite comfortable, with a short walk to the... More 

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Todd Mission, Tx
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

we stayed at the main hotel at the Isle of Capri and it couldnt have been a better experience. I love the Jacuzzi....perfect after a nite at the crap tables. with the hotel being in the main building all you have is a short walk down to the casinos and restaurants.

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Waco
Top Contributor
65 reviews 65 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great large rooms with stand up shower and separate jacuzzi tub. Large bathroom and spacious living area. Maid service is excellent! Shortcomings are: only plastic cups, no glass. And the lamp on the desk is very dim, but a great place to stay.

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Corpus Christi, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked last minute for one night and received a rate of $89. We read and re-read all paperwork and confirmation and NOTHING indicated that we would e STUCK at the INN next door to the hotel/casino. All of it indicated we would be INSIDE the hotel/casino which is what we wanted. Also, they said there would be a pet... More 

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IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

While some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. We are sorry your stay with us was not as enjoyable as it should have been. We would like to discuss you experience in more detail to learn how we can make your next visit a much better one. Please... More 

Franklin, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 14, 2014

My mother traveled by bus for 2 hours for a weekend stay at Isle of Capri. She normally pays cash for everything, however, when she went to check into the hotel, she was told THEY DO NOT ACCEPT CASH AS PAYMENT FOR ROOMS! She did not have enough money on her debit card so she had to call me to... More 

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IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Cindy, We apologize for your dissatisfaction with our payment options. Please feel free to reach out to our Director of Hotel Operations, Alanna Torricelli, at alanna.torricelli@islecorp.com with your feedback. Thank you. More 

Contributor
19 reviews 19 reviews
3 hotel reviews
4 of 5 stars Reviewed November 3, 2014

The rooms are big and clean and comfortable. The staff at Che k in and checkout were very helpful and nice. We had a great nights sleep in the giant king sized bed. The only thing that could possibly have made this hotel stay better would have been a good slot machine!!! Lol!

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Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2014

We were offered a comp suite as members of the loyalty program. It was amazing! They have had recent renovations in the main tower and the buffet area. My only recommendation is replacing the burnt out neon lights throughout the property. We had so much fun! $5 craps, roulette, and blackjack. And of course 25 cent video blackjack if you... More 

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Tucson, Arizona
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 19, 2014

We stayed in the tower location. Very nice recently remodeled room. Comfortable bed and clean room. I would recommend this hotel and gladly stay there again. We did not eat on site but they did have a breakfast buffet available. The casino was smoky but it was not at all smoky in the room.

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Additional Information about Isle of Capri Casino Hotel Lake Charles

Address: 100 Westlake Ave, Westlake, LA 70669
Location: United States > Louisiana > Westlake
Price Range (Based on Average Rates): $
Number of rooms: 13
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Also Known As:
Isle Of Capri Westlake

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