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All 2 Westlake hotels

Isle of Capri Casino Hotel Lake Charles

100 Westlake Ave, Westlake, LA 70669
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Isle of Capri Casino Hotel Lake Charles
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Ranked #1 of 2 Hotels in Westlake
A recent review
5 of 5 stars reviewed 1 week ago
Jerry L Houston, Texas
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175 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were offered a comp suite as members of the loyalty program. It was amazing! They have had recent renovations in the main tower and the buffet area. My only recommendation is replacing the burnt out neon lights throughout the property. We had so much fun! $5 craps, roulette, and blackjack. And of course 25 cent video blackjack if you... More

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Tucson, Arizona
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the tower location. Very nice recently remodeled room. Comfortable bed and clean room. I would recommend this hotel and gladly stay there again. We did not eat on site but they did have a breakfast buffet available. The casino was smoky but it was not at all smoky in the room.

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Spring, Texas
Contributor
17 reviews 17 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's hard for me to review casino hotels without comparing them to Vegas. I decided to drive from Houston to Lake Charles because the air fares to Vegas are getting pricey. This is definitely not Vegas. However, for a casino hotel in a relatively small southern city, it really isn't bad. I wouldn't stay there as long as I do... More

Was this review helpful? Yes 1
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

David, thank you for your detailed review. We always appreciate feedback and suggestions. We hope that you will come back and give our buffet a try once it re-opens. If you would like to contact someone about any buffet concerns in the mean time, please reach out to Dominick Gaeta at dominick.gaeta@islecorp.com. More

North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 11, 2014 via mobile

Stayed at the tower location (connected to the casino). Very nice room. Bed was super comfortable. Yes, casino itself is smoky but room was not smoky at all. Would recommend for a nice stay! Also, breakfast buffet is fabulous! Lots of choices and under 10 bucks!!!

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Austin, Texas
Top Contributor
55 reviews 55 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 6, 2014

We love staying here. The huge rooms are a great value for the price. The buffet is very good and the staff is nice. The only downside is that the casino/boat is super smoeky, meaning the ventilation system does not keep up with the smoking crowds.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2014 via mobile

everyone was friendly! very comfortable atmosphere. otis and henry restaurant was excellent!! dealers were sooo nice and friendly. we will be back.thankyou!!! the hotel staff were very accomidating and eager to please.table games were 5 or 10 dollars blackjack.it was perfect for my price range.

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Austin, Tx
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 28, 2014 via mobile

This was a 5 star stay in Lake Charles! The Tower has been updated beautifully and the front desk staff was very accommodating and friendly. The casino and buffet area still needs work but I would definitely stay here again soon!

Was this review helpful? Yes 1
Austin, Texas
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

Had made plans to celebrate a friends birthday with a Casino trip to Louisiana. Decided to stay at the Isle of Capri as it was centrally located. Attempted through phone reservation to get a room "comped" at the Tower for 3 days, but as we were arriving the Sunday after the 4th of July, the Tower was very full and... More

Was this review helpful? Yes 2
Austin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2014

The casino needed updating compared to others, but the overall experience was excellent. Hotel staff was very cordial. I had read several reviews stating the hotel was run down and the staff was rude. We never encountered any of this.

Was this review helpful? Yes 3
Jordana A, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Thanks for your review. We are glad to hear that you enjoyed your stay with us, and we hope to see you again soon! More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 20, 2014 via mobile

Very disappointed. It was an anniversary trip for us, and we hadn't been gambling for many years. Upon check in at the Inn, we were informed that we would have gotten a MUCH better rate if we had called the hotel directly. Yet, she didn't offer to change that, and we booked directly from the Isle website. When we walked... More

Was this review helpful? Yes 1
Jordana A, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We are sorry your stay with us was not as enjoyable as it should have been. While some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. We would like to discuss your experience in more detail to learn how we can make your next visit a much better one. Please... More

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Additional Information about Isle of Capri Casino Hotel Lake Charles

Address: 100 Westlake Ave, Westlake, LA 70669
Location: United States > Louisiana > Westlake
Price Range (Based on Average Rates): $$
Number of rooms: 13
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Also Known As:
Isle Of Capri Westlake

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