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All 12 West Monroe hotels

BEST WESTERN West Monroe Inn

2.5 of 5 Hotel   |   405 Thomas Road, West Monroe, LA 71292
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Ranked #3 of 12 Hotels in West Monroe
A recent review
3 of 5 stars reviewed 6 days ago
Debby J United States
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64 reviews from our community

Traveler rating
    28
    19
    9
    5
    3
See reviews for
20
8
3
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
United States
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I was greeted with a lady playing on her phone. She decided to attend to me after a while, lost my credit card, took a copy of my driver's license, and got the fees messed up over charging me. My polite concerns were ignored until she got upset with me. The bathroom was microscopic, the bath dangerously slippery, and the... More

Review collected in partnership with Best Western

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McKinney TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything from check in to check out was done in record time. No delays what so ever. Management pays very close attention to the customers needs, requests, and comments. The hotel staff was trained to provide the customer with an excellent experience. As to the room; it was clean, comfortable, and very relaxing. My room not only had a sofa... More

Review collected in partnership with Best Western

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Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Dear Patrick A, Thank you for your 5-star rating of our property located in West Monroe, Louisiana. Under new management, guest satisfaction is one of our top priorities and I am thrilled we were able to exceed your expectations, from the moment you checked in to the moment you checked out. Room 133, the room in which you stayed in,... More

Red Hill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was beautiful and clean! Yes, there is a smell and discolored water but it has nothing to do with the Best Western itself. It is something with West Monroe. Bed was comfortable, room was very clean and everything was perfect. Even had a welcome note to enjoy our stay from the housekeeper!

Review collected in partnership with Best Western

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Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Greetings Annette N, Thank you for the “Great Experience” rating on tripadvisor. Under new management, we are undergoing renovations to the property in order to have a more updated and contemporary look. I am glad you enjoyed our clean and comfortable rooms. In regards to our water, we certainly do not have control over the color but I assure you... More

Jackson, Alabama
Top Contributor
72 reviews 72 reviews
43 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an olderhotel, so if you need a ground floor room, book in advance. The service is friendly and helpful, the rooms are large and nice. I've been here before and will probably be back if in the vicinity. The pool is nice as well.

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Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Greetings RoadGhost, Thank you for your return to the Best Western of West Monroe, Louisiana.. Under new management, we are undergoing renovations to the property in order to have a more updated and contemporary look. Our spacious rooms, along with the amenities we offer, such as our outdoor swimming pool, provide guests a level of comfort they deserve. We truly... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location was great! The service was great! The room was huge! The shower was massive but the toilet area was not good for larger people. When you sit on the toilet your leg is on top of the toilet paper holder. Very uncomfortable when the metal digs into your leg! If you are skinny I'm sure this isn't a... More

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Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Greetings Emily G, Thank you for your review about the Best Western of West Monroe. I am truly glad you received great service. I am glad our spacious rooms and shower was to your satisfaction. We regret the toilet area was not as accommodating and will look into constructive ways in improving this for future guests. We look forward to... More

Monroe, Louisiana
1 review
5 of 5 stars Reviewed August 14, 2014 via mobile

I would like to compliment your employee on her courtesy during my stay there for a family member funeral she was very nice and the room she cleaned 231on the12th was very clean and so fresh smelling and my spirits was lifted when I read the note pad have a blessed Day and Nite never had that at other hotels... More

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Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Greetings brwnsgr67, Thank you the “excellent” rating for the Best Western West Monroe Inn. It is the positive and kind comments, such as those that you expressed, which reward our efforts to provide the highest level of quality service and guest satisfaction. I will relay your comments with the team and especially to the housekeeping member who wrote such a... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

This is a very safe and quiet hotel, very good for anyone traveling solo or on a business trip. It's my second time staying here alone. I arrived in the afternoon and was greeted by friendly staff. My room was fresh and clean to my liking. I did not have to wait for it to be cleaned. It is located... More

Was this review helpful? Yes 1
Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Greetings Linda N, Thank you for your wonderful comments about the Best Western West Monroe Inn. We appreciate your positive acknowledgment about our staff and our overall hotel. One of our top priorities is cleanliness and it is good to hear we are doing our job right. Know that under new management, we are undergoing renovations to the property in... More

Memphis
1 review
5 of 5 stars Reviewed August 3, 2014 via mobile

This was the perfect location!!! My friend and I decided to take a Duck Dynasty trip and we chose the best western based on how close it was to the Duck Commander and the Duck Diner! And we were not disappointed with our choice. The front desk was very helpful and the complimentary breakfast was Delicious! (Breakfast is my favorite... More

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Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Greetings Sassylady1984, On behalf of the Best Western staff of West Monroe, Louisiana, thank you. We are pleased to know you had great stay. I am glad you enjoyed our complimentary hot breakfast and our much enjoyed outdoor swimming pool. Our spacious rooms, along with the amenities we offer, provide guests a level of comfort they deserve. At the Best... More

1 review
5 of 5 stars Reviewed August 2, 2014

We came in late, visiting for my daughter's birthday. The lady at the front desk was wonderful. Our rooms were very clean and Melissa, our housekeeping lady, had left a sweet note on the table to "have a blessed day"....we will definitely be back! Thank y'all so much for the great welcome and hospitality!

Was this review helpful? Yes
Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Dear Roni N, On behalf of the entire team of Best Western West Monroe Inn, thank you for your gracious comments. Under new management, we are going renovations to the property in order to have a more updated and contemporary look. I will relay your kind comments to Melissa, our housekeeper. We take pride in having clean and comfortable rooms... More

Victoria, United States
1 review
1 of 5 stars Reviewed August 1, 2014

This place was filthy, the room looked like it had not been vacuumed in days and there was food and drinks in the fridge from previous occupant. The water is brown and disgusting, the motel may not have much control over the quality of the water but if brown water is the norm (I feel it is the norm b/c... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Dana P, Manager at BEST WESTERN West Monroe Inn, responded to this review

Dear Bruce H, I apologize that we did not meet your expectations and I have contacted our housekeeping team to correct the problem immediately. I understand the condition of our carpet was of concern; I am always looking for reviews to provide insight into our guest experience, as cleanliness and comfort are our utmost priority. We fully understand your frustration,... More

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Additional Information about BEST WESTERN West Monroe Inn

Address: 405 Thomas Road, West Monroe, LA 71292
Phone Number:
Location: United States > Louisiana > West Monroe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN West Monroe Inn 2.5*
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Also Known As:
Best Western West Monroe
West Monroe Best Western

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