We have stayed there five times since 2007. All the old reviews were probably deserved. Punjabi owned (Patel); and therefore, probably suspect as far as management. No reply from management...We wonder what all the fuss is about. We've had pleasant stays there, and been treated well. It's not exactly a dump, and we love cashing in our Best Western freebies... More

Clean, quiet, good (but small) flat screen TV, and well worth the price compared to mid priced hotels. Right down the street from Duck Commander. Restaurants close by. They allowed us to park our motorcycles under the breezeway where they're visible to the front desk. Breakfast area looks good. I'm sure it'll be fine in the morning. Only negative is... More

This was not a new Best Western but the room was nice and clean. Did not care for the rooms opening out to the parking lot. Desk personnel was very friendly and helpful. Thank you. The Wilson's & friends

On a recent trip from TX to NC, we were rerouted due to Hurricane Isaac. Usually we drive until we're tired and just find a hotel along our route (with the assistance of my Tripadvisor app!) We were concerned that we wouldn't be able to find a hotel if the storm got bad so instead we booked this hotel in... More

When we go to the hotel our reserved room was on the second floor. No elevator! So I upgraded to a lower level Suite. $100 a night. Lets start at the front door and work our way back. The furniture (couch and recliner) were both cover in a plastic material. When I reclined in the chair it went all the... More

We had been on a long trip and had been using Best western hotels. This was the worst one to stay in. Our room was dirty. sheets had not been changed, trash on the floor and furniture had not been cleaned. We did not realize the room was so bad until we were ready to go to bed. The family... More

After a long exhausting day of hosting my grandfather's 88th birthday, after driving from Austin, Tx, I fell into the hotel bed anxious for rest, just to be awakened within the hour by water dripping in my face from a leaking roof. I was so exhausted, I didn't feel like I could pack up and get another room, so I... More

An all around unpleasant experience and here's a few of the reasons why: 1. A confirmed guaranteed reservation (by credit card and telephone) was not honored as to accomodations. 2. Motel is older and is not aging gracefully (in dire need of internal refurbshing and deodorizing.) 3. Located in a noisy environment near RR track and Hospital (trains, emergency vehicles.)... More

Worst mistake I will ever make. The hotel is old and it can be seen in the rooms. The service was aweful. If you are ever in the West Monroe area please take my advice stay somewhere else.