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Hilton Garden Inn West Monroe

3.0 of 5 400 Mane St, West Monroe, LA 712191
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Certificate of Excellence 2014
Hilton Garden Inn West Monroe
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Hilton Garden Inn West Monroe
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245 reviews from our community

Traveler rating
    123
    73
    25
    21
    3
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81
25
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95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

stayed here on our way from texas to georgia, and to visit duck commander. The hotel itself was good, clean and staff friendly. onsite restaurant was overpriced, pool was freezing cold and not hot tub like they advertised. Was rather disappointed in our stay. on a good note it was close to duck commander, and they did allow me to... More 

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Wow! I am so sorry you did not get to enjoy our pool. The heater has been a on the blink and we have had it worked on twice this past month. Parts have to come from California and it takes way to long. If you contact me I would like to offer to make this up to you in... More 

California, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I would not consider staying anywhere else while visiting in Monroe, La. In fact have stayed at the Garden Hiltons from La. to Calif. and have had amazing service and accommodations. I loved your Manager in Louisiana, Lisa Johnston, she made our stay perfect. Thanks and please do whatever your doing to keep the amazing people from housekeeping to management.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

That was an awesome review!!!! I plan to share your comments in our morning huddle with my entire TEAM! I just read the review to Lisa and we did a Happy Dance!!!!! Hurry back! More 

Shreveport, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very nice accommodations with excellent staff. Everyone is there to please and they make you feel as if you are at home, except no one yells at you. In addition, you are around the corner from the Duck Commander place and get to see the associated folks with this as it is there go to hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for the 5 STAR review! We really want to make everyone feel very much at home. Glad we were able to do so for your family. More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel was close to Duck Commander and the area we wanted to see and travel. Great hotel - clean and classy. The food menu was extensive and they had a full service bar. Parking was ample and safe. The overall decor was up to date and inviting.

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Awe! Thanks for such a great review! We are very fortunate to be so close to the Duck Commander so it is convenient for our Guest to go visit their store and the Willies Duck Diner too! More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here on our way home to Michigan from Texas. Very clean, bathroom was large, room was very comfortable and front desk was fast and efficient. Pool was small and not heated, but breakfast was perfect. We paid for the bed and breakfast, a very good deal, the meal was huge. Close to restaurants and Duck Commander. We ate... More 

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

We are glad you enjoyed your stay! We eat at Willies Duck Diner a lot! Good Food and Good People. It is what we all strive to be. More 

Monroe, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Doesn't matter if your stay is Business, Family, Friends, Couples, Solo ... or Just Because you want a get away experience. You can't go wrong with the Hilton Garden Inn! To experience the atmosphere from the dining room, room service or just sitting at the bar having a cocktail. Then, going to this hot tub and relaxing in the wonderful... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

So glad you enjoyed your stay! Sounds like you must have rented the Executive Suite with the Jacuzzi Tub. We would love to see you again soon! More 

Fort Worth, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I arrived at this hotel for business travel. I checked in online and only had to give them my name to get my keys. It was a super easy check in. I went straight to my room on the 5th floor. I had to work and it was quiet. There were several plugs for all my devices so I didn't... More 

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for the review! I am truly sorry you were next to a smoker. We do have 4 rooms on the high end of the 5th floor for smokers. We have some real die hard smokers and try to accommodate them. Our hope is of course that we will not have smokers smoking in non smoking rooms. We do hope... More 

Senior Contributor
38 reviews 38 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here on our visit to Monroe from the Gulf Shores. Very easy to get to, easy to get to other locations. Lovely decor. Roomy. Did not use pool, but bar and restaurant had friendly people, good service. We had burgers and sweet potato fries, all were delicious. Thank heavens the beds weren't so soft that you sink into them... More 

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

We are glad you enjoyed your stay! More 

Destrehan, Louisiana
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed here while traveling to ULM for a softball camp with my daughter. Good location, very up to date hotel.. The staff was awesome. From check-in to breakfast to check-out everything was made that much better by the friendly staff of this hotel

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

We are glad you enjoyed our staff! We love what we do! More 

Benton, United States
1 review
5 of 5 stars Reviewed January 22, 2015

If you want a comfortable hotel with the friendliest staff in the Monroe/West Monroe area, the Garden Hilton is the place to be. Hotel is located across from Ike Hamilton Expo Center and is not surrounded by a lot of retail or other congested businesses. it is within a mile of Restaurant Row in West Monroe and has the easiest... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for the recommendation to Business Travelers! More 

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Additional Information about Hilton Garden Inn West Monroe

Address: 400 Mane St, West Monroe, LA 712191
Phone Number:
Location: United States > Louisiana > West Monroe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Monroe 3*
Number of rooms: 134
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Also Known As:
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe

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