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Hilton Garden Inn West Monroe

Certificate of Excellence
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400 Mane St, West Monroe, LA 712191
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Hilton Garden Inn West Monroe
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Hilton Garden Inn West Monroe
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271 reviews from our community

Traveler rating
    137
    81
    28
    22
    3
See reviews for
89
27
21
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
  • All months
    (271)
  • Mar-May only
    (77)
  • Jun-Aug only
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Cape Cod, MA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good dependable hotel. Great staff, always clean and tidy. Benefit to have a restaurant (no lunch, just breakfast and dinner) on-site. Stayed in many of the other local hotels and this one is one of the best in the area. Nice they have outdoor sitting area to get fresh air. Many of the other hotels have little (park bench) to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for the review. We are so glad you enjoyed your stay and hope to see you again and often! More 

Little Rock, Arkansas
Top Contributor
57 reviews 57 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean but 1 bed looked slept in- not as nice as the 2 other properties I stayed at since this Sunday. The best was the Little Rock property. They have a notice in the room for "golden water" since their water is discolored. Breakfast was not as nice as other properties but ok. The billing was done incorrectly but probably... More 

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for taking time to post a review. We are sorry your stay was not as pleasant as you had hoped for. More 

Loveland, Colorado
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was in the area on business and chose to stay at the Hilton Garden Inn. The overall experience was on par with other Hilton Garden Inns that I've stayed at in the past. The room was quiet and comfortable. The room was and bathroom was clean. The staff was helpful and friendly. I didn't have an opportunity to eat... More 

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for the review. I agree it would be nice to have a shuttle. More 

Lafayette, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Overall great hotel and staff. Only one problem at ck out. For hotel, food was great. Staff was helpful in every way we asked for. Everyone was really friendly and always had a smile and hello. More luggage carts could be helpful. There were only two.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for the response! I will look into getting more luggage carts. They disappear into thin air believe it or not!! Thanks for the 5 STARS! More 

shreveport, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

from the time we arrived we were met with smiling faces. The hotel was very busy however the staff was taking care of all of the guest need. Hotel was very clean.The indoor pool was large and had plenty towel for guest.If one wanted to sit out in sun there was chairs and loungers outside for that.Breakfast was very good... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

We appreciate you staying with us! And thanks for the 5 STAR review! More 

Little Rock, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was very clean, the staff was friendly and it was conveniently located right off I-20 in front of the Ike Hamilton Exposition Center in West Monroe. We had one minor issue that was quickly resolved. I had booked a room with two beds and they gave me a room with one bed and a sleeper sofa. We did... More 

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for the 5 STAR review! More 

Shreveport, Louisiana
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Loved staying at this amazing hotel. They have the most comfortable surroundings, not to mention the amazing beds. The room was very quiet, also. The front desk personnel were very friendly and helpful. The pool and gym areas were clean and well kept. Last but not least, the food was wonderful! All you need is included at this hotel. I... More 

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you so much for the 5 STAR review! We appreciate that you choose to stay with us. More 

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was way overpriced for the quality and the only reason we booked it was because we had to make last minute arrangements to attend a funeral. The shower had a 2 1/2 inch by 4" diameter hole in the floor and mildew in the grout. We showed a picture to the manager who blamed the tile installer but... More 

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Hi we are so sorry that you did not find the stay to your liking. If you will contact we directly I would like to do something to make it up to you. We do have a Satisfaction Guarantee Policy that I would like to speak to you about. More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn in West Monroe, Louisiana, is a delightful hotel to stay at. The front desk personnel were so helpful and the room was incredible. I loved the fact that a Keurig Coffee Maker was in my room for tea and coffee. The Board Room was very nice, and the catered in food was delicious!!!

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

We are so glad you enjoyed your stay! Come again and often! More 

Slidell
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We had a plesant one night stay. The hotel in general was clean and well kept. Our room was spotless and the furnishings were nice. We really liked the adjustable bed. Every staff member we encountered greeted us in a friendly, welcoming way.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

We are so glad you enjoyed your stay with us! More 

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