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Hilton Garden Inn West Monroe

3.0 of 5 400 Mane St, West Monroe, LA 712191
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Certificate of Excellence 2014
Hilton Garden Inn West Monroe
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Hilton Garden Inn West Monroe
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228 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, AL
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

Asked for luggage carts....desk clerk said they were being used....we said fine we will go find lunch and unload car when we return and a cart is on hand...returned were told by another clerk they do not have luggage carts

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

We are truly sorry that we did not have a luggage cart available for you. I know the Manager on Duty Kelley tried everything to find you one of the two we actually still have. We had 6 but they have disappeared over the course of the past few months. We have order more but they take awhile to come... More 

Winnsboro, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Hilton Garden Inn in West Monroe, LA is a perfect place to stay for a weekend getaway. It is located just minutes away from dining and shopping. My husband and I stay there several times a year. It is always clean and comfortable. The staff is very friendly and accommodating.

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for coming over from Winnsboro for your weekend get away. We have lots of Guest who live in town and the surrounding towns come spend the weekend to relax, swim, eat and shop in West Monroe. Thanks for letting us be your hotel of choice!! More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The management & staff team are welcoming & inviting. Check-in is easy & we enjoy the light refreshment bar at check-in. Breakfast food is very tasteful with good variety; service is also good. I like the location of the hotel. We feel safe here. Rooms are clean.

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for the 5 Stars!! We did the Happy Dance in our morning Huddle today. Especially my Breakfast Staff. We have the best breakfast in town and they are proud to serve you. I appreciate you letting us know that you were pleased. Hurry back to stay with us. More 

Detroit, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

it seems everytime I stay at this hotel, there is some tournament going on and people are loud. It has a very good access and business center. The water is for some reason yellow/green color. I stayed at the Hampton and had the same issue.

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

I am very sorry that the hotel was noisy! We do seem to have a lot of tournaments in our town which sells out every hotel. It is good for our economy but a challenge for our Guest who have come to relax. I hope that the next time you come it will be at time that is slower so... More 

Castle Rock, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel is overall a nice place to stay. Would expect that the rooms are vacumned daily, however they were not. Would also expect that any Hilton Honors member be assigned a room that is away from the elevators and the noise. The bed was very comfortable and the wireless internet was sufficient for my work needs.

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for taking time to give up feedback. I am not sure why your room was not vaccummed daily but I assure you it should have been. I have shared your feedback in our morning huddle and made sure the Housekeeping Team know that this reflects poorly upon us. We are hear to take care of our Guest and... More 

Sheridan, United States
1 review
5 of 5 stars Reviewed November 9, 2014

Staff exhibited southern hospitality and made my team feel very welcome. I am never disappointed with the Hilton Garden Inn. I always know that I will have a clean room with quality service and amenities.

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for the 5 STAR review. We danced in HUDDLE this morning when we read your review. More 

Oklahoma City, United States
1 review
5 of 5 stars Reviewed November 4, 2014

Very nice and clean hotel with great staff. I was very pleased with the overall experience. We ended up having four people in our room and the staff was happy to provide us with the proper amount of towels for the stay. When we arrived to check in the desk recept. provided us with a list of fun things/areas to... More 

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

We sure appreciate the 5 STARS!!! More 

Ingram, United States
2 reviews
5 of 5 stars Reviewed November 3, 2014

Very nice hotel with very friendly staff! Very convenient location. Close to malls, fine dining, and night life. Duck COmmander is close by! Very clean rooms and house keeping was extremely helpful and genuine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks so much for the 5 STAR review! More 

VIDALIA, LA, United States
1 review
4 of 5 stars Reviewed October 28, 2014

Arrived in West Monroe at 9:00 pm. Upon arriving we where greeted and got our room in a matter of a few seconds. room was nice, but bathroom sink was dirty. The room was very quiet band cool but bed was awful. took us a while to go to sleep but if they would replaces beds it would be nice.

Review collected in partnership with Hilton Garden Inn

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Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thanks for staying with us. More 

Mexico City, Mexico
2 reviews
3 of 5 stars Reviewed October 27, 2014

Not to bad, needs some small issues fixed in the room. The down side is no free breakfast :( Might choose another hotel because of that issue on my next trip to LA. I hope all this information helps you on your next trip to Monroe, LA

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gloria F, General Manager at Hilton Garden Inn West Monroe, responded to this review

Thank for the review. More 

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Additional Information about Hilton Garden Inn West Monroe

Address: 400 Mane St, West Monroe, LA 712191
Phone Number:
Location: United States > Louisiana > West Monroe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Monroe 3*
Number of rooms: 134
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Also Known As:
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe

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