Arrived after a long day in car we expected room to be as nice as lobby. What a disappointment! Bathroom needs thorough cleaning. Back of door dirty. Furniture is mismatched and needs cleaning. Just trusted the Wyndham name but will no longer expect quality in all locations . More

I'm a fan of the Wingate chain, and while this one was not quite as posh as some others I've stayed in (owing mostly to the Southwest-themed decor), it was clean and very comfortable. The complementary breakfast was quite good. The staff was delightful. My only gripe is that the pool/hot tub closed at 10 p.m. on a weekend, but... More

The suite was very small, many things were broken, bed was old and uncomfortable, service was nonexistent. More

We booked a group-rate for 16 at the Wingate by Wyndham, in West Monroe, LA. Have you ever expressed a concern and been ignored by your Hotels Management Team? 1. The exterior of the hotel was maintained. 2. No early check-in or assistance from the Management. 3. Some staff was helpful and some were rude and uninformed. 4. Administrative hassles... More

Would not recommend this facility Management was unprofessional in resolving issues More

Bugs in room. Hot tub empty. Pool freezing cold - unheated. Room showing its age. First time in a wingate and chain has good rating in consumer reports but disappointed with this one More

Unfortunately i stayed there few times noisy hotel since its right by highway lousy breakfast buffet its close to movie theater and restaurants are within walking distance pay little bit more and stay at brand new hilton which is amazing i think wingate chain has poor customer service overall they dont put customer service first i heard residence inn is... More

I stayed here a few weeks ago for a friends wedding. Everything was great except housekeeping. Or lack there of. I've never been to a hotel with bad housekeeping, until now. To give credit where credit is due, upon arrival the room was clean. If I had only stayed one night I might have never noticed. According to the signage... More

If you're traveling along I-20 and looking for a place to overnight in the Monroe-West Monroe, LA area this is a good spot. The room was clean, bed comfortable and as quiet as could be expected on a Saturday night. More