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All 12 West Monroe hotels

Holiday Inn Express Hotel & Suites West Monroe, LA

2.5 of 5 Hotel   |   603 Constitution Dr, West Monroe, LA 71292
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Holiday Inn Express Hotel & Suites West Monroe, LA
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Ranked #6 of 12 hotels in West Monroe
A recent review
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58 people have reviewed this hotel

Traveler rating
    14
    17
    10
    9
    8
See reviews for
12
11
3
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Des Moines, Iowa
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I've stayed at this location a number of times over the years and have thoroughly enjoyed the setting-Restoration Park next door, the cleanliness and professional and accommodating staff. Things have changed. The staff seemed to be doing their jobs for the first time. My first morning there, at 7:00 a.m., the food was still in boxes in the breakfast room... More

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Pine Bluff, Arkansas
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a business trip and the hotel was very nice. There were complimentary snacks, wine, and beer in the lobby. The rooms were huge and clean as well as the bathroom. The only concern is the brownish/yellow water, which the hotel says is mineral water....that's something I would have to research myself.....other than that I would stay... More

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leesville, la
Top Contributor
51 reviews 51 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel staff were friendly and the overall property was clean and maintained. The hallway carpets showed signs of age. Our room was clean but had a musty smell and the tub had stains and a drippy faucet. The beds were very comfortable. Unfortunately, there were guest obviously practicing for the Olympics above us and awoke my whole family--the front... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Monroe, LA, responded to this review

Dear cajuntravelers2007, Thank you for staying with us. We are glad you liked our convenient location as well as our friendly staff service. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay... More

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 11, 2014

I wouldn't say our stay was bad, but I wouldn't say I would choose them again. The hotel needs some maintenance. Most of the staff was friendly, but their was one that shouldn't be in the hospitality field :-/. I did love being able to walk right onto the trails of Restoration Park :-). Overall just an average stay.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Monroe, LA, responded to this review

Dear Anitad364, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this matter... More

Mobile, Alabama
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 3, 2014

I checked in and what do you know Mon night is a managers reception night...free beer! The hotel is close to Duck Dynasty and shopping. The room is clean with a big flat screen TV. The staff was Accommodating with a capital A. ...and did I mention that they had free beer. I think we will go out of our... More

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Longview, Texas
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2014

When informed my crew and I would be staying in West Monroe and I would be needing 8 rooms, I began the task of finding that many rooms at a quality hotel. (Which usually isn't easy). After calling several others only to be turned away, as a last resort I called Holiday Inn, normally I shy away from Holiday Inn... More

Was this review helpful? Yes 1
Stephanie E, General Manager at Holiday Inn Express Hotel & Suites West Monroe, LA, responded to this review

Dear Srichardson86, Thank you so much for your review. We love to hear from our guests! We were very pleased to hear that your expectations were met, and are happy that you gave us a chance to change your mind about Holiday Inn Express! We look forward to serving you again when you are in the West Monroe area! More

Nepean, Ontario, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 2, 2014

This was a very clean hotel. However, I do have a warning! We stayed for 2 days. We had to leave very early and quickly one morning, for the day. We did not have time to put away our belongings, so we put up the do not disturb sign to keep the housekeepers from entering our room. We have done... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Monroe, LA, responded to this review

Dear Stephanie M, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see that the service you received prevented you from fully enjoying your time at the hotel. We are pleased to see the high scores for Cleanliness, Rooms, and Sleep Quality. We take all of the reviews we receive very seriously as... More

Longview, Texas, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2013

Wife and I decided to take a trip through Louisiana: no plans, no reservations even. We ended up in West Monroe. Went to the Duck Commander Warehouse, of course. Found a Starbucks and looked for a pet friendly hotel with a complimentary breakfast. HI Express popped up on the search. Didn't realize any of them were pet friendly but a... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 18, 2013

I've travelled a lot over the last few years and have stayed in many hotels, from 4 stars to Holiday Inn Express in Europe... and this hotel exceeded my expectations by far. Spacious room, good assortment of toiletries (lotion, conditioner, etc), free wifi and an amazing free buffet breakfast that included biscuits and freshly made pancakes. The only negative to... More

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Jackson, Mississippi, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2013

I travel for business very often. I have stayed at some great hotels and some pretty bad ones as well. The customer service here was GREAT! The room was clean and comfortable. My only problem was that I couldn't sleep in my Sleep Number Bed! But we all have to make sacrifices when we are on the road. You will... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Hotel & Suites West Monroe, LA

Also Known As:
Holiday Inn Express Hotel And Suites West Monroe, La
Holiday Inn West Monroe
West Monroe Holiday Inn
Address: 603 Constitution Dr, West Monroe, LA 71292
Phone Number:
Location: United States > Louisiana > West Monroe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in West Monroe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Monroe, LA 2.5*
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