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Holiday Inn Express Hotel & Suites West Monroe

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603 Constitution Dr, West Monroe, LA 71292
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Holiday Inn Express Hotel & Suites West Monroe
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Holiday Inn Express Hotel & Suites West Monroe
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
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English first
  • All months
    (93)
  • Mar-May only
    (25)
  • Jun-Aug only
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    (21)
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    (17)
All months
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were booked at another hotel that stated they were pet friendly. When they were going to charge us more than the room for our pets we called the Holiday Inn. They were very accommodating, they even placed us with easy access to load and unload. We were in such a pinch as we were driving through and needed a... More 

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you for your kind comments. We are glad you enjoyed your stay. Our staff takes pride in providing great service and it is good to know it is appreciated. More 

Jackson, Mississippi
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

No one was ever at the front desk. When i did encounter front desk clerk, I requested that they add my membership number and company to my reservation. However, upon reviewing express checkout receipt none of the requested information had been entered. Therefore, before i could officially check out I had to take time to have this information added to... More 

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

On behalf of the staff and management of the Holiday Inn Express & Suites in West Monroe, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us. We welcome feedback from our guests, whether it is positive or it is constructive... More 

Melissa, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night at this Holiday Inn Express and were very pleased. We got checked in quickly and the room was nice and clean. It was very quiet all night. The breakfast in the morning was good with lots of choices. We would stay here again.

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

On behalf of the staff and management of the Holiday Inn Express & Suites West Monroe, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your kind words. We look forward to seeing you on your next... More 

Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 8, 2015

Don't really understand some of the less than pleasant reviews as this is not a fancy destination hotel. The staff was very nice and accommodating, the room was clean and the bed was super comfy! The walking park next door and large choices of restaurants right down the street were pluses. You just can't beat those cinnamon rolls in the... More 

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

On behalf of the staff and management of the Holiday Inn Express & Suites West Monroe, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your kind words. We look forward to seeing you on your next... More 

Dallas, Texas
Level Contributor
62 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 6, 2015

Stayed one night, room was fine, pleasant staff at check in. Standard breakfast. Actually tried to get into the Hampton Inn nearby, which is a lot nicer but unfortunately they were booked. One night was fine, but i would definitely try the Hampton nearby first

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

On behalf of the staff and management of the Holiday Inn Express & Suites in West Monroe, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your kind words. We welcome feedback from our guests, whether it... More 

greenville,tx
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 2, 2015

I had stayed at this location in the past, however, this time I was not pleased. First, the room assigned was not secure, but had the dead bolt open to keep the door open so it was not locked at check in Second this same room had no shower curtain installed so was given another room. This should hot have... More 

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

On behalf of the staff and management of the Holiday Inn Express & Suites in West Monroe, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us. We welcome feedback from our guests, whether it is positive or it is constructive... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 1, 2015

It bothers me somewhat at what some people call clean. I for one call black mold forming around tub "not clean" no one here cares i guess. Also i was forced to stay an additional night and they charged me "double" for that night!!! Lots of other places around the corner, I'll be trying them out. At $100. A night... More 

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

On behalf of the staff and management of the Holiday Inn Express & Suites in West Monroe, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your kind words. We welcome feedback from our guests, whether it... More 

COVINGTON, United States
2 reviews
5 of 5 stars Reviewed April 5, 2015

Just spent 3 nights at this hotel. EVERYTHING was excellent. Check in was without a flaw, room was clean wand well cared for each day. There were 3 of us (my wife, grandson(7 yr. old) and me. The housekeeping staff was great to talk to. Constantly asking if we needed anything. The breakfast buffet was fully stocked each day and... More 

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

On behalf of the staff and management of the Holiday Inn Express & Suites, West Monroe, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your kind words. We look forward to seeing you on your next... More 

N.C.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 5, 2015

We arrived on Saturday evening and check in was smoother and quick. Nice new hotel. Room lovely. Shower wonderful. Bed very nice. However, with all that said, customer service needs some attention. When we went to eat at their onsite restaurant at 9:45p.m. We were told they close at 10:00p.m.and basically, the kitchen was closed. We we baulked a little... More 

Was this review helpful? Yes
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

On behalf of the staff and management of the Holiday Inn Express & Suites, West Monroe, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your feedback. I must say though I do believe you have commented... More 

Travelers are raving about these West Monroe hotels

Austin, Texas
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 5, 2015

We have been traveling quite a bit lately and Holiday Inn Express seems to be the hotel of choice here lately. This is the 3rd one we have stayed in in 3 weeks. This one is a little bit older (by looks of room) BUT it is still neat, clean and friendly. I love the atmosphere of the lobby. There... More 

Was this review helpful? Yes
FrontDeskStaffWM, Front Office Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Dear csbernard, Thank you for taking the time to write a review about our hotel. We are so happy to hear that we exceeded your expectations. That is what we strive to do everyday for every guest. We hope to see you again next time you are in our area. Sincerely, HotelStaff More 

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