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All 19 Sulphur hotels

Crossland Economy Studios - Lake Charles - Sulphur

2.0 of 5 Hotel   |   104 Mallard, Sulphur, LA 70663 (Formerly Crossland - Sulphur)
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Ranked #19 of 19 hotels in Sulphur
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24 people have reviewed this hotel

Traveler rating
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    3
    3
    4
    13
See reviews for
5
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9
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Brenham, Texas
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 7, 2014

Omg! This place is horrible. We originally booked a nicer hotel and when we went to check in they were overbooked and sent us to this dump and still had to pay for it. It was late so we tried to make due of it. The room was filthy. The carpet was so dirty it turned our feet black. The... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize that the cleanliness and condition of your room were unsatisfactory. This is unacceptable and we are sincerely sorry for your experience. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not... More

Lake Charles, Louisiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 23, 2013

this hotel should either be gutted and upgraded or torn down and another hotel erected in its place. This hotel has obviously seen better days. The paint was peeling, the furniture was damaged, the freezer was a joke. My wife put a soda bottle in the freezer to cool it off quickly. When I moved out two weeks later the... More

Was this review helpful? Yes 2
Sulphur, Louisiana
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2013

We were skeptical about staying in this motel. We were there for 4 days and needed an economic hotel that was pet friendly. I was pleasantly surprised. It was a quiet hotel with everything we needed. The beds were great and the room was a good size. It had two burners on a stove stop and a refrigerator and sink... More

Was this review helpful? Yes 3
Arlington, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 7, 2013

ok, if You're looking for the Taj Mahal, don't get Your Hopes up.....the Staff at Check-In and Check-Out were off the scale.....they are VERY pleasant, from Phone to Checking In, to checking out....as long as You treat, how You wish to be treated..... My stay is based on One Person Travel, had a Dbl Bed Room; I was passing through,... More

Was this review helpful? Yes 3
Scott M, Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

It was very kind of you to publish such a positive review of your stay at our Crossland Economy Studios Lake Charles Sulphur location and for such kind words about our staff. It's always satisfying to read uplifting feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best... More

Sugar Land, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2013

Granted the hotel isn't new nor with updated TV and furnitures. But I have been to their higher price competition, their rooms are not much better. This is my rest stop hotel whenever I have projects to travel for work, obviously not my family traveling-stop hotel. I like this hotel for the following reasons. - The price is right and... More

Was this review helpful? Yes 1
Scott M, Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

Please allow us to thank for your business and for such a positive review of our Crossland Economy Studios Lake Charles Sulphur location. Whenever we read comments like yours, particularly about great guest service, our entire staff appreciates the proclamation of a job well done. We too appreciate the surroundings and close proximity to local area restaurants and are proud... More

Saint Amant, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 11, 2013

This place is a dump!! Do not book a room here unless you like filth! Disgusting smell, dirty room, dirty beds, just all around disgusting! Looked like they were trying to remodel, there are big dumpsters full of rotten wood and other trash in the parking lot. I wouldn't let my dog stay in this room, let alone a human... More

Was this review helpful? Yes 2
Scott M, Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

Please allow us to apologize the conditions you describe about our Hotel and guest room. Our company prides itself on providing great service and great rooms at great rates, which is why we were so disappointed to read your post. Again, please accept our most sincere apologies. The condition you describe is totally unacceptable and not at all representative of... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2013 via mobile

This hotel is horrible. My first night of stay the bed was crawling with bed bugs. The room smelled. The carpet has spots and the face boards look like they have not been cleaned in years. On the front of the hotel there are ply boards nailed in and the back has roiten boards which looks as if turmits has... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

We recently received a copy of your review of ur Crossland Lake Charles – Sulphur location. Please accept our most sincere apologies and allow us the opportunity to address your concerns about the bed in your suite. First, please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. Specifically, standard... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2013 via mobile

I made a very bad decision to stay here , I moved from a travel trailor and that is luxury compared to this , you can't sleep ,I have never slept in a place that is that loud , semi trailers traveling 70mph 200 yards away sounds like a train that never ends rumbling past your bed, people yelling ,... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

Thank you for taking the time to review your recent stay at Crossland Lake Charles - Sulphur. Given our company's commitment to superior guest satisfaction, we were very disheartened to read that your stay wasn't 100% satisfactory and ask you to understand how truly sorry we are. Please know that we strive to provide our guests with a relaxing home... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 5, 2012 via mobile

After driving 14 hours straight my friend with her newborn and I with my 2 yo stopped late to stay here. Found an empty beer bottle behind the TV and hair in the bed. My friends refrigerator was not working properly and she found hair in her bed as well. I should have looked at these ratings before staying. Were... More

Was this review helpful? Yes 2
Scott M, Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

We recently received a copy of your review of our Crossland Lake Charles - Sulphur location. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our... More

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Additional Information about Crossland Economy Studios - Lake Charles - Sulphur

Address: 104 Mallard, Sulphur, LA 70663 (Formerly Crossland - Sulphur)
Phone Number:
Location: United States > Louisiana > Sulphur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Lake Charles - Sulphur 2*
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Also Known As:
Extended Stay America Sulphur

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