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Crossland Economy Studios - Lake Charles - Sulphur

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104 Mallard, Sulphur, LA 70663 (Formerly Crossland - Sulphur)
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Crossland Economy Studios - Lake Charles - Sulphur
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34 Reviews from our TripAdvisor Community

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Olla, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 3, 2015

Great rooms, nice size, bathroom was nice and up to date, the rooms had a kitchen in them, smoking was permitted, the view was awesome, the rooms were quiet, the neighborhood was quiet, there is ample amount of shopping and dining around within a few blocks.

Helpful?
1 Thank Crystal S
Crosby TX
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed October 26, 2015

When I checked in, I was told that Hotwire said I requested a smoking room when, in fact, Hotwire didn't even ask if I preferred smoking or non. They informed me that smoking was all that was available. Since I had already paid for the room and couldn't get a refund, we stayed, in spite of the fact that there... More 

Helpful?
1 Thank crosbymaw
Sulphur, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 9, 2015

My room wasn't bad. I thought i read that they had flat screen tv's in each room, but they didn't. The tv i had was very old and sometimes blurry. Also they use satellite which messes up a lot during bad weather. I was finally upgraded to a room that had a flat screen tv in it, which made my... More 

Helpful?
1 Thank Brian J
spring
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 21, 2015

We reserved three rooms for our group, all on the same card at the same time. When we arrived, they couldn't get us rooms together. They did relocate us the next day to be closer to each other. So we experienced six different rooms at this location. Two had beds that were very hard, one had an a/c that made... More 

Helpful?
Thank gina b
Vienna, Virginia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 3, 2015

Embarrassing to admit, but I booked the Crossroads/Sulphur just to save a few bucks. Wow—we will be paying less in Paris this fall for less than some middle-of-the-road chains charge in Lake Charles for a Saturday night! Anyway, it was for only one night, by myself, and I could take it. And I have stayed in worse. The room was... More 

Helpful?
1 Thank VA-Tom619
Manager_11525, General Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff being very kind; however, we apologize that the condition of some of the furniture in your room did not meet your expectations. Thank you very much for bringing this to our attention. I invite you to contact me, at... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 8, 2015 via mobile

I am currently a guest at this hotel. I appreciate the upgrades to the room. I had so many bad encounters here. My fiance is the reason why we are staying here. He is here for work for up to 3 years and had no problem staying at a hotel. I only bring our daughter to visit him on the... More 

Helpful?
3 Thank Ja'Lisa S
Sulphur, Louisiana
1 review
3 of 5 stars Reviewed March 18, 2015 via mobile

The room i had was on the better side of the building, i was thankfully away from the interstate. i didn't have a flat screen tv it was a true hunch back mini! For the most part, the room was clean and the staff is super sweet! I would come back just for them!

Helpful?
Thank tina g
1 review
1 of 5 stars Reviewed March 8, 2015 via mobile

My fiancé and I stayed here thinking we could save some money. Terrible, filthy room, extremely filthy bathroom, dirty floor leaving your feet black, dirty sheets and extremely foul smell like a mixture of animal urine and smoke. The office staff came, acknowledged the scent and sprayrd air freshener but scent came back within a few minutes. We headed to... More 

Helpful?
Thank sdouglas10
Houston, Texas
Level Contributor
272 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
3 of 5 stars Reviewed December 1, 2014

You get what you pay. This is a budget motel that is meant for a long-term housing solution, so don't expect anything that exceeds your basic needs. Let's get the negatives out of the way first: 1. Poor sound insulation both from your fellow guests and the nearby I-10 highway 2. Overblown description (I wasn't expecting the flat screen TV... More 

Helpful?
Thank Jay Y
Brenham, Texas
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed June 7, 2014 via mobile

Omg! This place is horrible. We originally booked a nicer hotel and when we went to check in they were overbooked and sent us to this dump and still had to pay for it. It was late so we tried to make due of it. The room was filthy. The carpet was so dirty it turned our feet black. The... More 

Helpful?
3 Thank TJW3935
Manager_11525, General Manager at Crossland Economy Studios - Lake Charles - Sulphur, responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize that the cleanliness and condition of your room were unsatisfactory. This is unacceptable and we are sincerely sorry for your experience. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not... More 

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