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Hampton Inn Sulphur

Certificate of Excellence
2.5 of 5
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210 Henning Drive, Sulphur, LA 70663
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Hampton Inn Sulphur
Best prices for: 1 room 1 guest
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Ranked #3 of 19 Hotels in Sulphur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
gailhouston Houston
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160 reviews from our community

Traveler rating
    79
    50
    17
    10
    4
See reviews for
35
38
15
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bath, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the worst representation of a Hampton Inn or a Hilton chain hotel I've ever seen. The front desk staff is surly, incompetent and thoroughly incapable of taking, keeping or managing their reservations process. They are totally unafraid of guest complaints which indicates that the owner of this hotel doesn't really care if guests repeat. Hilton should pull their... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

Dear Joseph H, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

Houston
Top Contributor
229 reviews 229 reviews
82 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed overnight at this property this past Friday. This was our first time there in over a year… It was so wonderful seeing the same staff working there as well as meeting new staff. Very convenient to the casinos and a very comfortable stay. Amazing shower! Definitely recommend this property!

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for writing such a great review! It is so great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. I am also glad we provided everything you expected and more. Please keep us... More 

Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I would like to thank Sylvia, Kyle, Kenisha, Locresho, and literally everyone else working at the Hampton Inn in Sulphur La, for making your hotel a “Home Away From Home” for all us during our frequent and lengthy stays! You are all remarkable people and I thank you for it!

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for writing such a great review! It is so great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. I am also glad we provided everything you expected and more. Please keep us... More 

Houston, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very Clean environment, Friendly staff and a beautiful lobby. Check-in was easy and fast. The price you pay for these quality service is very reasonable compared to other Hotels. I have stayed in Hampton inn in different cities and the experience is always the same. that really makes this hotel unique. The simplicity of their service removes all the hassles... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for writing such a great review! It is so great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. I am also glad we provided everything you expected and more. Please keep us... More 

Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hampton Inn in Sulphur, Louisiana was very clean ! The rooms and bed linen was spotless. The workers was very friendly and acknowledgeable about the places in their area. The continental breakfast was hot and out on time. I was surprise that I received a go to bag for the road. In the bag was a bottle of water, a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sylvia W, Manager at Hampton Inn Sulphur, responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for writing such a great review! It is so great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. I am also glad we provided everything you expected and more. Please keep us... More 

2 reviews
2 of 5 stars Reviewed March 22, 2015

We arrived at 2 am paid rack rate for two rooms and had a terrible night as well as my other family members did. One of the beds was not leveled a feet higher than head. The matresses feel like water beds with 20 years of use. Only blackouts on first floor room so no way to have a lighted... More 

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

Thank you so much for taking the time to review us on Tripadvisor. We appreciate all feedback from our valued guests. I am so sorry that you didn't enjoy your stay. I will speak with our Engineering department and our Housekeeping department about these issues. We will double check all of our rooms and make sure they all exceed the... More 

Crowley, United States
2 reviews
5 of 5 stars Reviewed March 13, 2015

The best place to stay while in Sulphur for a swim meet. Hampton has spacious rooms, refridgerator and microwave in the room. Perfect place for traveling with kids. The mattress was really comfortable. We will stay here again in the future.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for writing such a great review! It is so great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. I am also glad we provided everything you expected and more. Please keep us... More 

Lafayette, United States
1 review
5 of 5 stars Reviewed March 11, 2015

Rooms are very clean and quiet. Breakfast is mediocre. When I was told they were going to get fruit out of a can to replenish the dish I was quite disappointed. The lobby is comfortable. The staff is very helpful and kind

Review collected in partnership with Hampton

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for writing such a great review! It is so great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. I am also glad we provided everything you expected and more. Please keep us... More 

Slidell, Louisiana, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

I can't say enough about the friendly, accomodating staff at the Hampton Inn in Sulphur! Our room on the 2nd floor was comfortable, equipped with an oversized mini fridge to keep all of our swim meet fruit and beverages chilled and microwave to reheat our Joe's Pizza & Pasta. Upon arrival, Shannon and another young lady at the front desk... More 

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for writing such a great review! It is so great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. I am also glad we provided everything you expected and more. Please keep us... More 

1 review
5 of 5 stars Reviewed March 6, 2015 via mobile

I stayed here one night before flying out of Houston airport. Amazing service and staff! I would like to thank all of them. They were extremely nice, professional, respectful, and knowledgeable. The room was cleaned on time, and up to the best standard.Restaurant next door , great food! Great choice I will definitely stay at the Hampton Inn again!

Was this review helpful? Yes
Sylvia W, General Manager at Hampton Inn Sulphur, responded to this review

I would like to take this opportunity to thank you for choosing to stay with us and for writing such a great review! It is so great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. I am also glad we provided everything you expected and more. Please keep us... More 

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