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All 19 Sulphur hotels

Wingate by Wyndham Sulphur

2.5 of 5 Hotel   |   300 Arena Rd, I-10 Exit 20, Sulphur, LA 70665
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Ranked #10 of 19 hotels in Sulphur
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
AleahsMom New Iberia, Louisiana
  • Overview
  • Reviews (146)
  • Photos (10)
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146 people have reviewed this hotel

Traveler rating
    54
    25
    30
    19
    18
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54
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40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
New Iberia, Louisiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

I stayed here in June and the hotel was just ok. The staff is this places saving grace. The front desk staff is amazing. The free breakfast was great and the area was well taken care off. The room however left a lot to be desired. It seemed awfully outdated considering the rates one pays to stay there. The beds... More

Was this review helpful? Yes
Tammy B, Director of Sales at Wingate by Wyndham Sulphur, responded to this review

Thank you for your recent stay with us! We value your feedback as it is one of the tools we use to better our services. We shared your review with our housekeeping staff. We will be starting a full renovation this fall and hope that you will give us another chance once our revovations are completed. Sincerely, Tammy Berry More

Dallas
1 review
4 of 5 stars Reviewed 3 weeks ago

We've stayed at other Hotels in this area, and decided to try Wingate. Front desk staff and asst manager were extremely nice upon arrival. Lobby area was clean and smelled fresh. Our room was nice, the a/c did not seem to keep room cool and the privacy curtains did not close, we had to use a paper clip. Overall nice... More

Review collected in partnership with Wingate by Wyndham

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Natchitoches
1 review
5 of 5 stars Reviewed 4 weeks ago

I don't know where all these complainers stayed, but it must not have been this hotel!! Staff is super friendly, rooms were spotless, breakfast was hot & plentiful, pool was sparkling.....we are greeted every time we walk by staff, front desk staff offers kids cookies & juice....after a trip to beach we arrived to fresh hot dogs & soda. There... More

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Baton Rouge
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014 via mobile

I really loved the location of the facility, but the stay was horrible! We left the hotel to attend my son baseball games, after returning six hours later the rooms were NOT cleaned at all. A young lady came to the room that morning to remove the towels and NEVER returned. We had no towels and no tissue paper. When... More

Was this review helpful? Yes 3
Tammy B, Director of Sales at Wingate by Wyndham Sulphur, responded to this review

First let me thank you for staying with us and providing us with your valuable feedback. Please accept our sincerest apologies for the unacceptable service you received from the staff. Kindly be assured that we have notified the proper departments of your complaint. Your patronage is important to us, and we hope that you will consider giving us another chance.... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 7, 2014

If I could rate this hotel a zero I would but unfortunately trip advisor requires I give this awfule place at least a one. My family stayed at this hotel this past weekend and I can say that it was the singular worst hospitality experience of my life. We were there for a USSSA World Series baseball tournament. Our organization... More

Was this review helpful? Yes 3
GLEN BURNIE
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2014

The room had an odor and my wife and I are sick with coughing and sneezing that started yesterday. The night we arrived there was a dirty wash and towel hanging in the bathroom. The manager was nasty to the guests because of the children playing in the lobby. The 35 or so rooms were rented to a baseball program.... More

Was this review helpful? Yes 4
Tammy B, Director of Sales at Wingate by Wyndham Sulphur, responded to this review

Thank you for your recent stay as well as feedback. I do apologize that housekeeping and the front desk dropped the ball. I am getting with housekeeping as this is unacceptable, and whom ever was assigned to your room that day will be reprimanded. As for the front desk clerk her behavior was unacceptable also, and she has been reprimanded.... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 6, 2014

The manager blindsided my husband with threats of throwing us out of the hotel because others in our "group" were reportedly being disruptive. WE were certainly not being disruptive, so it was completely offensive to us that she approached him in that manner. He didn't even know what she was talking about. Her condescending attitude and blatant hostility towards our... More

Was this review helpful? Yes 2
Prairieville
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2014

The hotel was understaffed, poorly managed, and unfriendly on certain shifts. We did not have enough towels and when we asked for some they gave us bath mats for towels. The room was not cleaned in a timely manner and we did not have extra sheets for the sofa bed. The evening manager had the worst attitude towards everyone.

Was this review helpful? Yes 4
Sulphur
1 review
3 of 5 stars Reviewed June 18, 2014

The whole hotel had a funny smell. Seemed a little under staffed at the front counter upon check in. But the room was nice.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
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Additional Information about Wingate by Wyndham Sulphur

Address: 300 Arena Rd, I-10 Exit 20, Sulphur, LA 70665
Phone Number:
Location: United States > Louisiana > Sulphur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Sulphur 2.5*
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Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
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  • At what time does the pool open each day?

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