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Wingate by Wyndham Sulphur

Certificate of Excellence
2.5 of 5
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300 Arena Rd, I-10 Exit 20, Sulphur, LA 70665
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Wingate by Wyndham Sulphur
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Ranked #8 of 19 Hotels in Sulphur
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
wisems1 wisems1
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101 reviews from our community

Traveler rating
    40
    18
    21
    8
    14
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39
16
4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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wisems1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This is a nice hotel. The remodel seems to be taking a long time but when complete should be great. Rooms are always clean and comfortable.

Review collected in partnership with Wingate by Wyndham

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Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Not too pricey but needs updating...The lobby was still under construction (with minimal interference).. The mattresses were old and super soft, the refrigerator & microwave were from the 80's and needed updating asap... Staff was friendly and helpful..

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Tammy B, Director of Sales at Wingate by Wyndham Sulphur, responded to this review

Thank you for your recent stay with us! We value your feedback as it is one of the tool we use to better our services. As you could see we are in the middle of renovations here at the hotel. We will be updating the rooms also with new refrigerators and microwaves. We do hope that next time that you... More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Wingate in Sulphur for one night. The hotel was under construction, but we were not aware of this previous to our reservation. When we arrived we were warmly welcomed. The staff was nice and professional - willing to help. The unfortunate thing, and probably the reason we will never go back, was the smell in the... More 

Review collected in partnership with Wingate by Wyndham

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Tammy B, Director of Sales at Wingate by Wyndham Sulphur, responded to this review

We deeply apologize for your unpleasant experience you during your recent stay. At the time of your stay we were having some plumbing issues that have been resolved now. We hope that you will reconsider and try us again once the renovations are finish. Thanks, Tammy Berry More 

Houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a last minute stay & booked over the phone with Wyndham. The hotel was nice, clean and the front desk ppl were very friendly. It was nice to be greeted by ppl who seemed like they enjoyed what they do for a living. The cookies were delicious and a nice touch.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Tammy B, Director of Sales at Wingate by Wyndham Sulphur, responded to this review

Thank you for your wonderful review. We should be finish soon with the renovations and hope that you will return and visit us again. I am happy that the cookies are a hit with our guest. Sincerely Tammy Berry More 

Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great hotel ! Clean, quiet, and easy access to where I was conducting business. Despite seeming clean and modern, they were proactively remodeling while I was there. Distractions due to remodeling were minimal.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Tammy B, Director of Sales at Wingate by Wyndham Sulphur, responded to this review

Thank you for your feedback. I am glad to hear that your stay was great . We hope that you will come back soon and stay with us in our newly renovated hotel. Sincerely, Tammy Berry More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Checked in after 5pm. Front desk informed me that the room was not ready. The hotel was under construction. Was given a handicapped room and the bathroom smelled if mildew. The hotel staff was nice, but I didn't enjoy the room at all.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Tammy B, Director of Sales at Wingate by Wyndham Sulphur, responded to this review

Thank you so much for choosing our hotel during your recent trip to our area, and also for sharing your feedback. Please accept our sincerest apologies for the issues that you experienced during your stay with us. This the first I have heard of this issue I wish that you would have brought it to our attention and we could... More 

Eufaula, Alabama
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 22, 2015

I have always tried to find something good to say about a hotel. But, in this case I cannot. The hotel is undergoing remodeling, but they handled that well. However, everything else was downhill. The desk staff was busy with personal business and did not offer much help or assistance with anything. The cleaning staff was even less competent. I... More 

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Mandeville, Louisiana
1 review
1 of 5 stars Reviewed March 20, 2015

Huge disappointment. Stayed at this hotel previously and paid $109. This time, the clerk stated that the same room was $149 but I was given a $10 senior discount. Was told "tonight" the rate was $149 ??? Got to the room and there were no towels, paper on the bathroom floor, and old banana in the mini-frig, the internet was... More 

Review collected in partnership with Wingate by Wyndham

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