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Candlewood Suites Sulphur-Lake Charles

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320 Arena Rd, Sulphur, LA 70665
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Candlewood Suites Sulphur-Lake Charles
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31 Reviews from our TripAdvisor Community

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La Porte, Texas
1 review
5 of 5 stars Reviewed January 4, 2016 via mobile

Great customer service. Nice clean rooms. Beds were comfortable with plenty of pillows. Free laundry and free use of the grills under the gazebo. Will definitely stay here again. Dee Dee and Trent were very helpful.

Helpful?
Thank Theresa B
BParish, General Manager at Candlewood Suites Sulphur-Lake Charles, responded to this review

Thank you for taking the time to leave a review Theresa! We are so happy that you enjoyed your stay with us and we hope to see you again soon. More 

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed September 23, 2015

Stayed at this hotel for a month. Rooms are comfy and spacious, has a free laundry facility, and the Employees are THE BEST! Customer Service was A+++ and all of the employees were helpful and friendly on every shift. Would definetly stay at this hotel again and would recommend it to anyone!

Helpful?
Thank Jessica A
Reston, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 9, 2015 via mobile

Asked specifically for a two bedroom suite for a family of 7 Paid double price for other one bedroom rooms. Ended up with a one bedroom suite with only one Queen bed and double pull out couch. Got there too late to change hotels. Toilet didn't work either. To top it off, this didn't include breakfast. I won't use Candlewood... More 

Helpful?
Thank jimmorin2014
IHGCare, Guest Relations Manager at Candlewood Suites Sulphur-Lake Charles, responded to this review

Dear jimmorin2014, Thank you for taking the time to write a review about your stay with us. We regret the issues you had with your reservations. We would also like to apologize for falling short of your expectations regarding our bathrooms and for any shortcomings you experienced during your visit. We give the utmost importance to our guest comments as... More 

Plano
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 8, 2015

We needed a hotel that provided a bedroom where the door could be shut with a sofa bed in the room outside. I snore, so guess who got the sofa bed? The room had plenty of room with a living area, kitchen and table. 2 TVs Plus bath. The room was clean and not much noise. Personnel were friendly, but... More 

Helpful?
Thank Gary R
Milwaukee, Wisconsin
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 2, 2015 via mobile

On our way to California needed to stop for the night. Chose this hotel because others were booked. We were impressed with the choice. The hotel was cleaned and smelled clean even when we walked in. Front desk personnel was friendly and accommodating. I only wish the hotel had breakfast. Rooms were set up like little suites. Full size refrigerators... More 

Helpful?
Thank Lorna P
Melbourne
1 review
5 of 5 stars Reviewed April 16, 2015

Very happy staying at this location. The rooms are always clean, the staff is very freindly and welcoming. I like the features of using the free laundry room, the gas BBQ grills and the ability to borrow the kitchen items from the Lending Locker! Everything at this hotel is the way you would expect it to be. I also like... More 

Helpful?
Thank Antonio D
juqua1
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 8, 2015

This hotel has everything to offer for a 1 night stay, to an extended stay. Free Laundry room, Gym, Business center, Pool, and best of all is the Grill area, with 2 gas grills, and plenty of tables and chairs. Each room has a kitchen with a full size refrigerator, a 2 burner stove, dishwasher, and all dishes, pots pans,... More 

Helpful?
Thank juqua1
Reading, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 20, 2014

We stayed here for two weeks. The lady on reception that greated us was really friendly and helpful. Housekeeping are really efficient and nothing is too much trouble for them. The rooms are really clean and lots of space. The kitchen section of the room is well equiped ( the cupboard doors would benefit from a soft close mechanism to... More 

Helpful?
Thank Deb B
Blairstown, New Jersey
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 2, 2014

I wasn't at the hotel much except to sleep. The beds are very comfortable, I was able to really control the temp in my room and they are well appointed. I didn't utilize the kitchen THAT much, but I did like having the ability to use it for a few meals and what not. The location is great, right off... More 

Helpful?
Thank bigwuhead
Palm Bay, Florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 10, 2014

Have had a couple of lengthy trips to the Lake Charles, La area and found that Candlewood Suites was more than accommodating with my needs. I would recommend this hotel to anyone with long term needs.

Helpful?
Thank wideglide721
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