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Candlewood Suites Sulphur-Lake Charles

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320 Arena Rd, Sulphur, LA 70665
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1 room 1 guest
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Candlewood Suites Sulphur-Lake Charles
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29 Reviews from our TripAdvisor Community

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Traveler rating
    16
    7
    2
    2
    2
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6
5
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reston, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Asked specifically for a two bedroom suite for a family of 7 Paid double price for other one bedroom rooms. Ended up with a one bedroom suite with only one Queen bed and double pull out couch. Got there too late to change hotels. Toilet didn't work either. To top it off, this didn't include breakfast. I won't use Candlewood... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Sulphur-Lake Charles, responded to this review

Dear jimmorin2014, Thank you for taking the time to write a review about your stay with us. We regret the issues you had with your reservations. We would also like to apologize for falling short of your expectations regarding our bathrooms and for any shortcomings you experienced during your visit. We give the utmost importance to our guest comments as... More 

Plano
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed a hotel that provided a bedroom where the door could be shut with a sofa bed in the room outside. I snore, so guess who got the sofa bed? The room had plenty of room with a living area, kitchen and table. 2 TVs Plus bath. The room was clean and not much noise. Personnel were friendly, but... More 

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Milwaukee, Wisconsin
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On our way to California needed to stop for the night. Chose this hotel because others were booked. We were impressed with the choice. The hotel was cleaned and smelled clean even when we walked in. Front desk personnel was friendly and accommodating. I only wish the hotel had breakfast. Rooms were set up like little suites. Full size refrigerators... More 

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Melbourne
1 review
5 of 5 stars Reviewed April 16, 2015

Very happy staying at this location. The rooms are always clean, the staff is very freindly and welcoming. I like the features of using the free laundry room, the gas BBQ grills and the ability to borrow the kitchen items from the Lending Locker! Everything at this hotel is the way you would expect it to be. I also like... More 

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juqua1
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

This hotel has everything to offer for a 1 night stay, to an extended stay. Free Laundry room, Gym, Business center, Pool, and best of all is the Grill area, with 2 gas grills, and plenty of tables and chairs. Each room has a kitchen with a full size refrigerator, a 2 burner stove, dishwasher, and all dishes, pots pans,... More 

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Reading, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 20, 2014

We stayed here for two weeks. The lady on reception that greated us was really friendly and helpful. Housekeeping are really efficient and nothing is too much trouble for them. The rooms are really clean and lots of space. The kitchen section of the room is well equiped ( the cupboard doors would benefit from a soft close mechanism to... More 

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Blairstown, New Jersey
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 2, 2014

I wasn't at the hotel much except to sleep. The beds are very comfortable, I was able to really control the temp in my room and they are well appointed. I didn't utilize the kitchen THAT much, but I did like having the ability to use it for a few meals and what not. The location is great, right off... More 

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Palm Bay, Florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 10, 2014

Have had a couple of lengthy trips to the Lake Charles, La area and found that Candlewood Suites was more than accommodating with my needs. I would recommend this hotel to anyone with long term needs.

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2 reviews
5 of 5 stars Reviewed May 12, 2014

My husband and I stayed here while in town for a wedding. I have nothing bad to say except I wish we could have stayed longer. The staff was amazing and helpful in every way. Our room was very clean, smelled nice and the beds were AWESOME! I look forward to staying here next time we are in the area.

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Morgan City, Louisiana
1 review
5 of 5 stars Reviewed May 2, 2014

My husband and I lived here while he was working nearby. The staff treats you like family and gives you anything you need. Pet and child friendly. Rooms have lots of space and there is anything you need in the building including washers and dryers, exercise equipment, computers and printers, and a mini store! Will stay here every time we... More 

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