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BEST WESTERN PLUS Executive Hotel & Suites

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1200 Pintail Street, Sulphur, LA 70665
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BEST WESTERN PLUS Executive Hotel & Suites
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110 Reviews from our TripAdvisor Community

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Traveler rating
    73
    25
    7
    4
    1
See reviews for
34
36
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (30)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (19)
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1 review
3 of 5 stars Reviewed 1 week ago NEW

We have stayed twice at this Best Western. The first time it was a truly nice experience, all the way around. This time, the room was really nice, service was average, and personnel were above average but not exceptional. Our main complaint was with the free breakfast. My husband, who is not overly particular, went into the breakfast area as... More 

Review collected in partnership with Best Western

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BROWNSVILLE, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel for our return trip from New Orleans. We were a little concerned because of it's location. Kind of hidden behind a small retail center and a casino/store. But once we stepped into the hotel we were reassured by the clerk and found her very helpful in guiding us the local restaurants. the owners are renovating the... More 

Review collected in partnership with Best Western

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AaronENichols80, Guest Relations Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

We are so glad you chose to stay with us! Thank you for the comments! We look forward to hosting your stay next time you visit our area. Have an awesome Summer! More 

Gastonia, North Carolina
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The clerk, Amanda I think, was so sweet and helpful. Made every effort to get best deal for me. She told me of the several options I had and we decided together on what was best for me. I'll go back just to see her again!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to share feedback regarding your recent stay with us, and thanks so much for your kind words! Amber, the young lady that checked you in, will certainly be recognized for her efforts to provide superior guest service. We hope to see you again soon! More 

Victoria, Texas
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As far as Best Westerns go this one in Sulphur, Louisiana is nice value for the cost of the room. The breakfast here is a little below par. I was surprised on check in to be asked did I want my arrival gift as a Diamond Member of a bag of chips and a bottle of water or did I... More 

Review collected in partnership with Best Western

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Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. In regards to being given the choice between a Best Western Rewards bag... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 26, 2015

Okay when I first started to look for a place to stay. I called other Hotel's but there service was slow or just didnt look good at all. As I walked in to this Best Western. There greeting was outstanding. Wow 3 ladies ready to help. Outstanding performance checked me in quickly and with a smile. What else can you... More 

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you so much for sharing your experience with us! As we strive to provide all guests with the highest levels of service, cleanliness, and comfort, it is great to hear that we exceeded your expectations. We hope to see you again soon! More 

Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed June 25, 2015

Traveling between San Antonio and New Orleans and this hotel was very convenient. Rooms appear to be almost new and the staff was very welcoming. It was only a short trip into Lake Charles for seafood

Review collected in partnership with Best Western

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you so much for taking the time to share your experience with us! We are so glad to hear that you enjoyed your stay. We hope to see you again in the future! More 

Walker, United States
1 review
5 of 5 stars Reviewed June 22, 2015

Super friendly employees, very clean hotel and good and plentiful breakfast options -- we have a 2 year old son and we felt completely safe and well taken care of at this hotel. There is nothing they could do to improve service --they excelled on the first try.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for sharing your experience with us! It is feedback such as yours that helps us to recognize our staff members' efforts, and also to continuously improve. We are so happy to hear that your expectations were not only met, but exceeded. We hope to see you again soon! More 

Oyster Creek, Texas, United States
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 13, 2015

We are staying here this weekend and so glad we picked this hotel. Super clean, comfy bed and pillows ! Very convenient to everything and every place we needed. The girls at the front desk are so very awesome and the lobby music is very much appreciated. sound level perfect...as in not loud ! My only complaint would be the... More 

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you for sharing your feedback with us regarding your stay. By telling us what you liked about your stay, as well as what could be improved, you are helping us to gain insight on how to make our guests' stay even more enjoyable. On behalf of the entire, staff, I'd like to thank you for the opportunity to serve... More 

Houston, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed June 12, 2015

Best Western Plus just 10 minutes from Lake Charles. Convenient location to casinos in Lake Charles and baseball fields in Sulphur. Friendly staff, decent breakfast and comfortable beds. I bought a couple of their pillows when I checked out, so you know I really liked my nights sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to provide feedback! We are excited to hear that you enjoyed your time with us, and that your stay with us was a comfortable one. We hope to see you again soon! More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 10, 2015

we were passing through on the way to Killen, Texas. This motel was great. The king bed was comfy, room was large enough to hold a desk, desk chair, easy chair and ottoman, also had fridge, microwave, TV with sanitary (easy to clean and disinfect) remote, and directory of services - where ice and washer/dryer were located, lineup of TV... More 

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you so much for your feedback! We are so glad to hear that you enjoyed your stay with us, as well as your time in the area. We look forward to possibly seeing you again soon! More 

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