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BEST WESTERN PLUS Executive Hotel & Suites

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1200 Pintail Street, Sulphur, LA 70665
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1 room 1 guest
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BEST WESTERN PLUS Executive Hotel & Suites
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115 Reviews from our TripAdvisor Community

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Traveler rating
    77
    26
    7
    4
    1
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35
38
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (30)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (19)
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Cypress, Texas
Level Contributor
141 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel. Super comfortable bed & pillows. Excellent breakfast - with brewed Community Coffee. Free USA Today and the local paper are provided. The best staff - caring, kind and helpful. We didn't want to leave. Just a great place. Adjacent to The Cracker Barrel.

Was this review helpful? Yes
MgrSulphur, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to leave feedback regarding your stay with us. We are so happy that your stay was enjoyable. We hope to see you again in the future! More 

New Orleans, Louisiana
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel room is spacious, comfortable and clean. Internet was a bit slow and breakfast could be better, the eggs were way below my expectations, they were just fried eggs and were cold. Hot water for tea was not very hot (I did breakfast at 7am so I don't think that time was an issue. Everybody was nice. I forgot... More 

Was this review helpful? Yes
AaronENichols80, Guest Relations Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you for your comments about your experience. We apologize for not meeting your expectations in Breakfast. We are looking into the issues you mentioned and we are taking actions to correct them to prevent this from happening again. We hope to have you stay with us again so we can show you a better experience at our property. More 

Baytown, Texas, USA
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Tracy and the staff including Maureen,were very helpful in removing the stress and trials of traveling in the rain on I-10. The location is very QUIET and accessible off and on when traveling on I-10 East and West. We will pick this location the next time we are in west Louisiana. and the breakfast selection is very good and tasty... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
AaronENichols80, Public Relations Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Tracy and Maureen are both jewels at our property. We are so very glad that staying with us gave you the relaxation you needed while traveling. We have forwarded your comments to the staff and look forward to your next visit! More 

Des Moines, Iowa
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel for 3 nights while attending a meeting hosted at the same location. I found everyone I came in contact with to be extremely kind, efficient and accommodating. My room was immaculate. The front desk personnel very helpful. The room was exceptionally clean which I greatly appreciate. The bedding and towels above average. There is... More 

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to share your feedback! We appreciate the opportunity to have served you, and are so happy to hear that you enjoyed your stay with us. We hope to see you again soon! More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was. Very easy to find. We were able to check in ahead of schedule. The room was nice size and it was quiet. The are doing a great job with the upkeep. They also offer free laundry incase you need to wash. Beware of booking through travel websites instead of the hotel website. We booked a non smoking... More 

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to leave feedback regarding your stay. As we strive to provide our guests with a "home away from home", it's feedback such as yours that allows us to recognize staff for their efforts, as well as to focus on areas that need improvement. We hope to see you again soon! More 

1 review
3 of 5 stars Reviewed 4 weeks ago

We have stayed twice at this Best Western. The first time it was a truly nice experience, all the way around. This time, the room was really nice, service was average, and personnel were above average but not exceptional. Our main complaint was with the free breakfast. My husband, who is not overly particular, went into the breakfast area as... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Please accept our sincerest apologies for not meeting your expectations during your recent stay with us. Your satisfaction is important to us, and it grieves us to find that your stay was not an exceptional one. Thank you for taking the time to share your feedback, as it assists us in identifying areas in which we need to improve to... More 

BROWNSVILLE, United States
1 review
5 of 5 stars Reviewed July 17, 2015

We chose this hotel for our return trip from New Orleans. We were a little concerned because of it's location. Kind of hidden behind a small retail center and a casino/store. But once we stepped into the hotel we were reassured by the clerk and found her very helpful in guiding us the local restaurants. the owners are renovating the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
AaronENichols80, Guest Relations Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

We are so glad you chose to stay with us! Thank you for the comments! We look forward to hosting your stay next time you visit our area. Have an awesome Summer! More 

Gastonia, North Carolina
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2015

The clerk, Amanda I think, was so sweet and helpful. Made every effort to get best deal for me. She told me of the several options I had and we decided together on what was best for me. I'll go back just to see her again!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to share feedback regarding your recent stay with us, and thanks so much for your kind words! Amber, the young lady that checked you in, will certainly be recognized for her efforts to provide superior guest service. We hope to see you again soon! More 

Victoria, Texas
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 11, 2015

As far as Best Westerns go this one in Sulphur, Louisiana is nice value for the cost of the room. The breakfast here is a little below par. I was surprised on check in to be asked did I want my arrival gift as a Diamond Member of a bag of chips and a bottle of water or did I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. In regards to being given the choice between a Best Western Rewards bag... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 26, 2015

Okay when I first started to look for a place to stay. I called other Hotel's but there service was slow or just didnt look good at all. As I walked in to this Best Western. There greeting was outstanding. Wow 3 ladies ready to help. Outstanding performance checked me in quickly and with a smile. What else can you... More 

Was this review helpful? Yes
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you so much for sharing your experience with us! As we strive to provide all guests with the highest levels of service, cleanliness, and comfort, it is great to hear that we exceeded your expectations. We hope to see you again soon! More 

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