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Fairfield Inn Lake Charles Sulphur

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2615 Ruth Street, Sulphur, LA 70665
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Fairfield Inn Lake Charles Sulphur
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124 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The front desk staff is very friendly and the lobby is very nice and inviting. When we got to our room though, it was very small and uncomfortable. The colors are brash and unwelcoming. We tried to relax, but just couldn't. If you're coming late and just sleeping, it's probably a fine place to stay. The door to the room... More 

Helpful?
Thank texastravels4
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was. We are so happy that you received our one of a kind customer service! We do apologize that you décor was not to your liking. We hope that you will continue to stay with Marriott! More 

Spring, United States
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

It was nice for the one night that we stayed there. Hotel is small and close to the freeway. 12 mins away from Golden Nugget. We stayed New Year's Eve and it served its purpose. When you exit have to do a U Turn in order to get to the hotel. Located a block away from Waffle House and Pizza... More 

Helpful?
Thank Dawnya S
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was. We hope to see you again if your travels bring you back to Sulphur! More 

Houston, Texas
1 review
1 of 5 stars Reviewed January 1, 2016 via mobile

If you can, avoid this place and stay at the numerous other locations around the Sulphur or Lake Charles area. Elevator and rooms smell musty like mildew. Lots of extra noise in the room. The staff also took all of our towels away during housekeeping, never put them back, and made us walk down to pick some more up after... More 

Helpful?
Thank David Z
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Please accept our sincerest apologies for not meeting your expectations; I assure you this was never our goal. We appreciate your loyalty to Marriott and hope that you continue to stay with us. Thank you for your feedback and we wish you a Happy New Year! More 

Flat Rock, North Carolina
Level Contributor
120 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed December 17, 2015 via mobile

We were just traveling through Sulphur with our kids on our way to Texas. We had just stayed at this hotel brand the night before and had a great stay so when we decided to take the Priceline plunge and it was another Fairfield we thought we had gotten a great deal. When we arrived the girl who took care... More 

Helpful?
Thank BluesTraveler75
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

We do apologize that your stay didn’t meet your expectations; I assure you this was never our goal. We pride ourselves on making each guest’s stay a great one. We are addressing your concerns to make sure if you stay with us again the property will match the high quality service you received. Thank you for letting us know. More 

Boca Raton, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 4, 2015

We enjoyed our stay here. The staff was super helpful and thoughtful. The conscience of being right off I-10 is great. The added bonus was being ess than 2 miles frommthebestpia I've had since my days in Italy (Joe's pizza and pasta)

Helpful?
Thank Bonnie G
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was! We hope that if your travels bring you back to Sulphur you will stay with us again! More 

Selmer TN
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 14, 2015

Fairfield Inn in Sulphur, LA recently became home-away-from home for us, when, on day 2 of our visit we had a daughter end up in ER with a serious hand injury. When we asked for an extra bed (so she and her sister wouldn't be bumping in the night....) & an extra night, we were quickly accomodated to a larger... More 

Helpful?
Thank MotherandGrandmother
Beverly Hills, Florida
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 22, 2015

Quiet little plaCE BUT big on clean hotel. Stayed on my way out to Texas Police conference. Enjoyed the VERY COLD A/C and firm bed too. This worked out so well, that on my way back, I picked this again to spend the night.

Helpful?
Thank ChiefWayneFl
Shreveport, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed October 3, 2015 via mobile

This hotel is very nice. It's very kid friendly. My kids enjoyed the pool area. Had a great breakfast the next morning. Staff was very helpful and friendly. We would stay again if we were in Lake Charles. Enjoyed our time here. Would recommend to anyone.

Helpful?
Thank bay8702
Ellicott City, Maryland
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed September 27, 2015

I wish that I would have read the reviews earlier but alas... I'm a frequent lodger with the Marriott chains and this is the first time that I've truly be upset with my room. The first floor smell of chlorine from the pool. My room was on the second floor and when I arrived on the floor, the musty smell... More 

Helpful?
Thank larryell
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to give us your feedback. As we pride ourselves on delivering a positive memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologies for not meeting your expectations; I assure you this was never our goal. We have shared your feedback... More 

New Orleans, Louisiana
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 19, 2015

A little pricey for the location. A good hotel but not much around there. attentive, helpful staff. a good free breakfast is a big plus. the fitness center was being rennovated. we booked this place last minute but if we had shopped around, i think we could have found a better deal.

Helpful?
Thank meyermichael1
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was. We hope that you will stay with us again if your travels bring you back to Sulphur. More 

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