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Fairfield Inn Lake Charles Sulphur

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2615 Ruth Street, Sulphur, LA 70665
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1 room 1 guest
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Fairfield Inn Lake Charles Sulphur
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115 Reviews from our TripAdvisor Community

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    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (23)
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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A little pricey for the location. A good hotel but not much around there. attentive, helpful staff. a good free breakfast is a big plus. the fitness center was being rennovated. we booked this place last minute but if we had shopped around, i think we could have found a better deal.

Was this review helpful? Yes
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was. We hope that you will stay with us again if your travels bring you back to Sulphur. More 

Wimberley, Texas
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Horrible mildew and smoke smells in the room... Awoke with a horrible sinus headache.. Belinda at the front desk was the only bright light of the place... Bathroom was filthy... Visual mold/mildew, and the pubic hairs of another along with other hairs all on the shower walls and in the tub... If this was a white surface, you have to... More 

Was this review helpful? Yes
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was. We are very sorry to hear that you did not enjoy your stay. Our top priority is for our guests to feel comfortable. Please accept our sincere apologies for not meeting your expectations; we assure you this was never our goal. We do hope that you... More 

Pollock, Louisiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 28, 2015

For the area this was a nice place. The rooms were cleaned to the standard i would expect from a Marriott. The staff was above and beyond nice. The breakfast was clean, well stocked, and hot (bacon... sausage... scrambled eggs... waffle... pastries. .. fruit... etc...). The only thing that was slightly weird was the humidity. The room was very humid... More 

Was this review helpful? Yes 1
Texas
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 18, 2015

We made last minute reservation on the evening we stayed, as we were traveling late to Florida. The points value was low which was a big plus. We needed a clean place to sleep. The bed was comfortable and room was clean. The front desk person was friendly. Don't think the in-room dehumidifier was working.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 22, 2015 via mobile

we came to see family we stayed two days. There were baseball tes staying I had tro ask the front staff to ask the kids to Seattle down three times. Very loud! Very disrespectful. The rooms were small and smelled of mildew. For the money I wold goes else where. On the plus side. The staff was very pleasant.

Was this review helpful? Yes 1
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was. Please accept our deepest apologies for your stay not being an enjoyable one. We hope that you will give us another chance and stay with us again if your travels bring you back to Sulphur. More 

Louisiana
Level Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed May 28, 2015

Let me begin by saying that the staff at this hotel is TOP NOTCH !!! The service is comparable to that of a five star hotel. I had to make changes due to the weather, and when I called the hotel the night prior - Trevor at the front desk was more than nice, and even took down my information... More 

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Level Contributor
293 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed April 20, 2015

We have stayed here a few times and love the location and convenience to several casinos. We were meeting other family members and needed a place convenient to Delta Downs, Lauberge, Golden Nugget, and Coushatta and this was the place. We checked in and headed out immediately. We met up with our family and headed out for a long night... More 

Was this review helpful? Yes
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was. We are so happy to hear that you enjoyed your stay! We hope that you will continue to stay with us when your travels bring you back to Sulphur. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 11, 2015

For a quick overnight stay it's decent. They really need to work on the smell in the elevators. I'm guessing it's from the carpet. The breakfast was good though with lots of selections. They had humidifiers in the rooms. I get the reasoning for them but they were so loud. Again for a quick trip it'll do.

Was this review helpful? Yes
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

We want to thank you for staying with us, and letting us know how your stay was. Cleanliness is a key priority for our hotel and I am very sorry that we fell short of your expectations. Please rest assured that your comments have been shared with our hotel team. I hope you’ll consider us next time your travels bring... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed April 8, 2015

The hall smelled like mold. The staff was friendly, but the conditions in the halls and the rooms were terrible. I've stayed at Fairfields all over the US. Never stayed in one anywhere near as bad as this one.

Was this review helpful? Yes 3
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

We want to thank you for staying with us, and mentioning the friendliness of our staff. Nevertheless, cleanliness is a key priority for our hotel and we are very sorry that we fell short of your expectations. Please rest assured that your comments have been shared with the appropriate hotel team. Thank you again for your feedback. More 

River Ridge
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 19, 2015

We stayed here for a swim meet March 5-8th 2015. Staff are very friendly, however I woke up at 3am to find bed bugs crawling all over my bed. There were apparently no other rooms available that night, so I waited in reception until the day manager arrived. She found me a new room immediately. On the third night the... More 

Was this review helpful? Yes 2
Sulphur Fairfie... I, Manager at Fairfield Inn Lake Charles Sulphur, responded to this review

I want to thank you for staying with us, and mentioning great things about our staff! Our guests comfort is a key priority for our hotel and I am very sorry that we failed to meet your expectations. Please rest assured that we always take every measure to ensure that our rooms are clean and pest free. Again we sincerely... More 

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