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All 19 Sulphur hotels

Holiday Inn Hotel & Suites Lake Charles W-Sulphur

3.0 of 5 Hotel   |   330 Arena Rd, Sulphur, LA 70665
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Holiday Inn Hotel & Suites Lake Charles W-Sulphur
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Ranked #9 of 19 Hotels in Sulphur
A recent review
5 of 5 stars reviewed 6 days ago
jmb994 South TX
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60 reviews from our community

Traveler rating
    27
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    6
    4
    8
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20
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
South TX
Top Contributor
57 reviews 57 reviews
36 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

No complaints. Clean spacious room. Very gracious and expedient desk personnel. Restaurant slow on orders, but they were catering a Labor Day Barbecue buffet for guests on the grounds, so understandable. By the way, the barbecue was very very good. Will happily return.

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Senior Contributor
21 reviews 21 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for my first business trip to Sulphur, this is a very spacious hotel with a very accommodating restaurant. The check in was fast and I was in my room lounging within minutes. It is very clean and I had a nice view. The parking is rather nice and I felt safe. The local area restaurants are a... More

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Humble, Texas
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Upon checking in I showed my IHG card and was informed that this hotel owned by Mr Patel didnt offer any of the perks that most Holiday Inns offer, from either goody bags, points, free drinks, happy hour...NOTHING as I was told. Ok, I was a tad let down here as I had come to expect a certain level from... More

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cctx
Top Contributor
63 reviews 63 reviews
59 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel fills the need of an overnight stay on the road. It's basic, clean, and well run. The front desk personnel were helpful and polite. We had a room away from the street noise and found it more than adequate. Eating down the street at LeBleu's was a bonus. Had wonderful crawfish for dinner.

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New Iberia, Louisiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Each year I take my children to the sulphur area at least once per summer. This is our absolute favorite hotel to stay in the area. The only time we stay other places it is due to not having any vacancy here. The rooms are nice and comfortable. I love that they have an indoor pool. So handy in South... More

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belton,tx
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 3, 2014

We spent 2 nights at this hotel.t was a perfect location for us as we wanted to take the Creole Nature Trail to Holly Beach and spend some time at a Casino in Lake Charles-perfect location for both. The best thing about this hotel was the gentleman who worked the front desk he did an excellent job. My daughter had... More

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Samantha W, Front Office Manager at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Thank you for your response. I sincerely apologize for any fault the hotel may have had regarding your room or your breakfast. I would be more than willing to offer you breakfast for two during your next stay on us to compensate for your previous experience. I can assure you that normally things don't happen the way that they did... More

Monroe
1 review
1 of 5 stars Reviewed July 27, 2014 via mobile

I stayed 1 night on July 19 & was quoted a rate of $109. They charged my debit card $1258., & $295. I disputed & it took a week to give me a credit. The next week they charged me another $370. I called & manager said they credit but I was not credited & the charge went thru. Two... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Dear 95670, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Cedar Park, Texas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed July 8, 2014

Family stayed here for one night passing through on a road trip. Very nice, friendly staff, but otherwise not great. AC was broken in first room, so they moved us. Refrigerator was leaking from underneath and making terrible noises in second room, but decided to just unplug it. Bathroom was not clean...very dirty sink and it didn't drain. No tissues... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Dear Stacy J, Thank you for taking the time to provide feedback on your stay. We deeply regret to see the cleanliness prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More

Bentonville
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2014

Had to stay for a baseball tournament. We got the package that included the breakfast buffet (you get vouchers for adults and kids eat free) it was a full breakfast! Whatever you can imagine you want for breakfast they have! So glad we got the package! ! Besides that the hotel is very nice and staff is friendly! It is... More

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Houma, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 10, 2014

We arrived at another hotel and it was horrible! Luckily this hotel had rooms available, the room was very spacious and clean. However the breakfast in the restaurant wasn't very good and a little pricey. The entire staff was very friendly ! Laundry machines do not require coins, Free! Which is great when you have to wash team uniforms!

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Additional Information about Holiday Inn Hotel & Suites Lake Charles W-Sulphur

Address: 330 Arena Rd, Sulphur, LA 70665
Phone Number:
Location: United States > Louisiana > Sulphur
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles W-Sulphur 3*
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