We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Sulphur hotels

Holiday Inn Hotel & Suites Lake Charles W-Sulphur

3.0 of 5 Hotel   |   330 Arena Rd, Sulphur, LA 70665
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Hotel & Suites Lake Charles W-Sulphur to your Saves list
Holiday Inn Hotel & Suites Lake Charles W-Sulphur
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
73%
Ranked #9 of 19 hotels in Sulphur
A recent review
5 of 5 stars reviewed 4 weeks ago
melwill99 Natchitoches, LA
Write a Review

45 people have reviewed this hotel

Traveler rating
    22
    11
    4
    3
    5
See reviews for
14
5
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Natchitoches, LA
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night during the high school basketball playoffs held in Lake Charles. Location was great and hotel prices were lower than in Lake Charles. Hotel was very clean and modern. Staff was friendly at check-in and check-out. We had two queens with a sofa couch. Beds were super comfy with HUGE fluffy pillows. We enjoyed our short stay... More

Was this review helpful? Yes
Midge S, Director of Sales at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

So happy to have been able to host you during the Top 28 Basketball Championships. We look forward to your return next time! Thanks again for staying and letting others know about your choice. More

Houston, Texas
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2014

We travel to Lake Charles frequently but this was our first stay at this hotel. This time we had little ones with us and they wanted to go swimming and this hotel has an indoor heated pool. The staff were very customer service oriented. Check in/out was easy. The restaurant had good food and at about the same price and... More

Was this review helpful? Yes
Midge S, Director of Sales at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Thanks for choosing the Holiday Inn Lake Charles W-Sulphur. We would also like to give you extra Thanks for being patient while waiting for your food. Not sure of the details surrounding the visit but we have given your comments to our F&B Supervisor for their consideration. We love it when our guests leave nice little tips for future guests.... More

houston
Top Contributor
59 reviews 59 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 17, 2014

A nicely remodeled full service hotel located off I-10 was just what was needed for this road weary couple. Found a reasonable deal on Priceline. Check in was quick and professional. Room was clean and had the usual amenities. Nice quiet 4th floor room. Slept well. Problem was no hot water in the morning. We sponged the best we could... More

Was this review helpful? Yes 1
Midge S, Director of Sales at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Thanks so much for staying and for bringing the details of your stay to our attention. We apologize for the occurrence and are happy we were able to make it right. We look forward to your next stay with us. More

san diego
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 2, 2014

The hotel is old and in need of repair. Rips and tears in carpets are not appealing. Walls and doors obviously old and worn. Spend some money on updating and repair immediately. The staff was pretty helpful although some were dis-engaged. There was a young man working the evening we checked in late on the 26th was was super helpful... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Dear donna d, Thank you for taking the time to review our hotel. We greatly appreciate your constructive comments and apologize for any inconvenience you may have experienced. Your review will be used to reconsider improvements needed and I hope that you would give us a chance to change your perception of our hotel. Thank you again for your comments.... More

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 12, 2013

I stayed here for a few days on business in Sulfur. My room washy large and everything was new. Nice gym, jacuzzi outside. Outback Steakhouse was close by. Employees were very polite, nice free breakfast.

Was this review helpful? Yes
Midge S, Director of Sales at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Our staff was very excited to hear that you enjoyed your stay in Southwest Louisiana! We wish you safe travels. More

Slidell, Louisiana, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2013

Check in went smoothly with an upgrade being given without even being requested. Room was on the 3rd floor. It was very clean. King bed super comfortable and pullout sofa available, but not tested. Bathroom clean and ample towels provided. My biggest compliment however, has to go out to front desk personnel, Jonnique, who went out of her way to... More

Was this review helpful? Yes 1
Midge S, Director of Sales at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Thank You! Guests like you remind us why we are in the hospitality business. So happy that Jonnique was able to take care of you at the end of your day. We look forward to the next time you visit us at the Holiday Inn Lake Charles W-Sulphur! We also hope that you continue to get super friendly and accommodating... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2013 via mobile

Okay i won't be staying here until tomorrow. I pray everything goes right. I went through an outside company. I checked the website and asked to upgrade my room within 30 speaking with Cathrine from the hotel who called her manager to get it approved after the outside company called her had made my night. The small things like this... More

Was this review helpful? Yes 2
Midge S, Director of Sales at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Awesome! Glad we were able to take care of the arrangments for you ahead of time. Happy Annniversary! Thanks for spending it in Lake Charles, and choosing to stay with us at the Holiday Inn Lake Charles W-Sulphur. Give me a call I would love to hear how the rest of your experience with us went. Thanks again! More

Arizona
Top Contributor
59 reviews 59 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 17, 2013

This property is clean and modern and our initial impression was very positive. The room was lovely but the bathroom is very small. We really had no complaints until we went down to the restaurant on Sunday morning where we looked forward to a nice breakfast before we hit the road again for a second long day of driving. The... More

Was this review helpful? Yes 1
Midge S, Director of Sales at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Please accept my humble apologies that our restuarant did not meet your expectations, and that you were treated with a lack of indifference from our staff. I can assure that this is not the reputation we want, nor considered acceptable behavior for our establishment. I will look forward to your phone call so that we can further discuss, and that... More

Virginia Beach, Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 9, 2013

This was my husband and I's 5th hotel we stayed in so far this year. Below we have listed our goods and bad's about this hotel: GOOD: --Very conveniently located --Excellent price; even for the last minute stay we needed as an IHG member --There was an African American gentleman with glasses (whose name I can't quite remember) whom worked... More

Was this review helpful? Yes
Midge S, Director of Sales at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Thanks for your review! We appreciate hearing from our guests, and take the good with the bad. We will work to overcome the negative in order to provide an even better stay for you next time! Thanks again, and safe travels! More

Fort Collins, Colorado
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 30, 2013 via mobile

The hotel was clean and modern. The beds were comfortable and you couldnt hear the highway traffic from across the way. The restaurant offered marginal fare but wasn't horribly over priced like other hotel restaurants. Staff was nice. No problems with our stay.

Was this review helpful? Yes
Midge S, General Manager at Holiday Inn Hotel & Suites Lake Charles W-Sulphur, responded to this review

Great to hear that you found our Holiday Inn Sulphur clean and modern, with comfortable beds, and nice staff! We too find that our food prices are pretty comparable to the area, which is something not often found among full sevice hotels. Next time you travel visit Holiday Inn website for the best available rates. Thanks, Midge More

Been to Holiday Inn Hotel & Suites Lake Charles W-Sulphur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hotel & Suites Lake Charles W-Sulphur

Address: 330 Arena Rd, Sulphur, LA 70665
Phone Number:
Location: United States > Louisiana > Sulphur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 19 hotels in Sulphur
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles W-Sulphur 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Lake Charles - West Sulphur Our Sulphur, Louisiana hotel is located off I-10 with convenient access to many nearby attractions and businesses. Just a few miles from Lake Charles, our hotel is 10 miles from Lake Charles Regional Airport (LCH). Visitors to our Sulphur hotel can enjoy a wide variety of southern Louisiana attractions. Within seven miles of our hotel, guests will find lovely Lake Charles Beach and downtown Lake Charles. Leisure travelers can experience the Louisiana outdoors by visiting the Sabine Refuge or the Creole Nature Trail, both within 20 minutes of our hotel. There are also several casinos within a five minute drive of our hotel in Sulphur. Business travelers can travel easily to and from their meetings, with our Lake Charles hotel's convenient location. Business offices within 10 miles of our hotel include Citgo, Conoco, Northrop Grumman, PPG Industries, the Lake Charles Civic Center, McNeese State University and the Port of Lake Charles. Our Lake Charles, Louisiana hotel features friendly accommodations, along with choice amenities. Guests can enjoy the convenience of complimentary high-speed Internet access, an on-site restaurant and a convenience store. Other amenities include a heated indoor pool, a 24-hour Fitness Center and a Business Center. Book your Lake Charles hotel reservations now and enjoy excellent Holiday Inn rooms and rates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Orbitz, Travelocity, Booking.com, Priceline, Agoda, Hotels.com and Otel so you can book your Holiday Inn Hotel & Suites Lake Charles W-Sulphur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Hotel & Suites Lake Charles W-Sulphur, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.