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Holiday Inn Shreveport Airport West

3.0 of 5 5555 Financial Plaza, Shreveport, LA 71129
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Holiday Inn Shreveport Airport West
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Holiday Inn Shreveport Airport West
Holiday Inn Shreveport Airport West
Holiday Inn Shreveport Airport West
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113 reviews from our community

Traveler rating
    38
    21
    21
    12
    21
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26
19
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Redlands, California
Top Contributor
201 reviews 201 reviews
75 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

What impressed me the most is the friendliness of the staff. They were very nice and helpful. It is true that the hotel is in a process of renovation. The manager was interested in customer's input and decorating ideas which I appreciate. The room was clean and nicely done with updated look. There is a gym, outside pool but hot... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Oldprune, Thank you for taking the time to provide your positive feedback about your stay here with us at The Holiday Inn Shreveport West. I truly appreciate you taking the time to recognize the wonderful staff we have here and providing me with great decoration idea's during your stay. I feel the best knowledge usually comes from our guests,... More

Houston, Texas, United States
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We reserved through Priceline and this was our 2nd time staying at this hotel. This is an older hotel with a partial makeover inside. The floors are not leveled. The staff was nice and accomodating, especially 'T.C.', the maintenance guy. The evening we arrived, was the 1st night of a cold snap...the room was cold and the heater was not... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Juston P, Thank you for choosing The Holiday Inn Shreveport West as your destination of choice during your travels. We use information such as yours and share it with our entire team to let them know where we are succeeding and where we can improve. I wanted to personally thank you for taking the time to recognize T.C. our... More

colleyville
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed one night while on a road trip and the stay was just average. The staff was very friendly and helpful and the lobby and atrium looked nice. The overall condition of the room was average to poor. The bed and pillows were lumpy and the bathroom fixtures needed updating. The thermostat must not have been connected, as adjusting... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Druid5403, Thank you for taking the time to let us know how your recent stay was with us. We strive to make sure that each and every one of our guests stay goes as perfectly as possible. I will make sure to share your informative comments with our entire staff. Information like this will help us make the necessary... More

Muskogee, Oklahoma
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked through Priceline and I thought I was getting a true 3 star hotel. This property is NOT in my opinion 3 star quality and it IS a Holiday Inn NOT a Holiday Inn Express. This property is very old with an attempt made to give it a makeover. It's in a lovely and convenient location, however it is... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear OUgirl69, Thank you for taking the time to let us know about your recent stay. Our goal is to make sure that all of our guests stay goes as perfectly as possible. It is always great for us to receive any type of information about our guests stays so we can learn from them. I can assure you that... More

Top Contributor
65 reviews 65 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights. The front desk staff were very friendly, helpful and accommodating to my needs. The room was large with nice furnishings. The bathroom was very clean although the housekeepers left dirty washcloths in my shower/bathtub each day. The bed was very comfy. The A/C worked adequately. They are pet friendly and there is adequate grassy... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Idabob5426, Thank you for taking the time to give us a "5" rating here with us at The Holiday Inn Shreveport West. I am very pleased to see how much of an impact our staff made on your stay eventhough you did incur dirty wash cloths being left in your room each day. I can assure you that I... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I booked my at the Holiday Inn in Shreveport via Priceline. Upon arrival to Shreveport I was picked up by the hotel shuttle. I was greeted by an extremely friendly staff including TK and I Nikka. I was traveling with a friend and leave or provide a rooms next to each other for a convenience. All of our questions were... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Susan B, Thank you taking the time to let us know about your fantastic experience with us here at the Holiday Inn Shreveport West. I will make sure to share your wonderful comments about TK and Aaronikka with our entire staff. We strive on providing all of our guests with the best possible service through out their stay. I... More

Independence, Missouri
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A large hotel with ample parking. The staff was friendly and eager to please. The room was something of a disappointment. No big problems, but there was a stain on the carpet, the furniture had some scrapes and scratches, the clock was off by an hour, and there was a 9-inch long hair in the sink (my hair is less... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Jeppert3, Thank you for taking the time to let us know about your recent stay with us. I will absolutely make sure to share your comments with all of our staff. Our staff is always eager to please all of our guests no matter the situation. This comment will be used as a learning lesson for our Housekeeping Staff... More

garland, tx
Top Contributor
75 reviews 75 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed October 12, 2014

This review is for the hotel services not the rooms themselves. We recently attended a reunion at this hotel. We held four days of activities here and none of them even came close to being average. First experience was a buffet they served our group. We had between 150 and 200 people there and reservations were made way in advance.... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Debkayscu, Thank you for taking the time to let us know your experience with us for your convention and not as an overnight guests. We were first and foremost honored to host the Vietnam Reunion Group at our property. I can absolutely agree with you on the first buffet function we had as there is no excuse to running... More

Eugene, Oregon
1 review
5 of 5 stars Reviewed October 2, 2014

My boyfriend Jon and I had a great stay here for the night. We came in around 9pm but they still had plenty of rooms for us. The front desk clerk, "T.K." was extremely friendly and helpful, even offering us discounts for it being our first time staying here. Would definitely come back again.

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Jonathan D, Thank you for taking the time to let us know about your great stay here with us at the Holiday Inn Shreveport Airport West. I will make sure to share your wonderful comments about our staff in particular T.K.. She is an absolute fantastic member of our staff and I truly hope you come back to stay... More

Dallas, TX
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed September 21, 2014

As a business travel who needs internet when I get off the highway I will say this place is the worst at 1mb download. To top it off the internet at Holiday Inn boots your off every 3 minutes. What a waste of a night because tomorrow when I get off the highway I now have double work that needs... More

Was this review helpful? Yes
Michael M, General Manager at Holiday Inn Shreveport Airport West, responded to this review

Dear Brownard, Thank you for taking the time to rate your past stay with us. I would like to apolgoize for the experience you had with our internet during your stay. The majority of our stay do come from business travelers and I have not heard about it being bad to this point by any means. I will make sure... More

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Additional Information about Holiday Inn Shreveport Airport West

Address: 5555 Financial Plaza, Shreveport, LA 71129
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Shreveport Airport West 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Holiday Inn Shreveport West Hotel Shreveport
Shreveport Holiday Inn

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