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Holiday Inn Shreveport -I-20-Downtown

3.0 of 5
102 Lake Street, Shreveport, LA 71101
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Holiday Inn Shreveport -I-20-Downtown
Ranked #27 of 36 hotels in Shreveport
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123 reviews from our community

    Trip type
Traveler rating
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Date Rating
1 review
1 of 5 stars Reviewed May 6, 2013 via mobile

I have to stay here a week. The windows won't shut, I had to be moved to another room because the tv didn't work, the room looks like a sleazy hooker hotel, microwave in the room, but doesn't work and neither does the fridge. There are holes in the wall to where I can see straight outside and hear the... More

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Frisco, Texas
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2013

Went in for a baseball tournament. Spent minimal time there but time there was fine. Great location if you want downtown activities, Casino's. It's a typical downtown location, crowd but trains at night interesting. If you are a light sleeper this is gonna cause you PAIN. If you can sleep to anything, no worries. Price a little high but given... More

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IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review
May 2, 2013

Dear Vinny_Vegaz, Thank you for your review regarding your recent stay. I am happy you liked the location of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry your stay was negatively affected by the hotel outside noise. I truly value your comments as this gives us the opportunity... More

1 review
1 of 5 stars Reviewed March 28, 2013 via mobile

When I arrived, the two guys at the front desk were 'arguing' about one of them taking off. Then when I finally got to the room, and tried to take a shower, there was no conditioner, which isn't a big deal... but the towels are made out of what I can only image to be a cheap sandpaper. When I... More

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IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review
April 15, 2013

Dear iin33danadult, Thank you so much for your review of our hotel. I’m very disappointed to read about your experience on your recent stay with us. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. I apologize that we were not able to deliver based on your... More

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Jackson, Mississippi
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 28, 2013

Before I book a room at any hotel, I read at least 30 reviews. I know some guests stretch the truth just to degrade the hotel because "I work at a hotel". I never thought that I would be making an entry after my stay at this hotel because I didn't expect to run into any problems but my issue... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review
April 14, 2013

Dear Gerome H, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. I am sorry you were not satisfied with the service you received... More

Austin, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 27, 2013

The train was going by all night!! My husband and I couldn't sleep. Then, the next day we asked if the shuttle was up running, we were told yes. When we called for a pick up, they said, it was down. They suggested we walk back from the boardwalk area or take a taxi. We decided to walk with our... More

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See 3 more reviews by Susan M for Shreveport
IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review
April 15, 2013

Dear Susan M. First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 19, 2013

I've stayed here six times over the last three months and after reading some of the other reviews, I feel compelled to review it myself. It's a good hotel and they keep it quiet there. The rooms are clean and the property feels safe. I even brought my wife and son with me on two business trips to Shreveport and... More

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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 13, 2013

Outside is dirty, lobby is ok. Elevator would not close because it was falling apart. Toilet stain and sink old and dirty. Beds are squeaky. Also beware of the train that comes by a lot . I will probably would not stay here when we come back.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review
March 31, 2013

Dear Maria G, Thank you for taking the time to post your comments. I would like to apologize that you were not satisfied with this visit due to the condition of the room you were given and issues experienced with the maintenance levels on site. I have taken note of your feedback and we will use this to improve on... More

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 10, 2013

One night stay in town for Mardi Gras parade. Hotel is being renovated but no major problems. Saw wallpaper being hung in Lobby area & spackle on walls waiting for remodel & painting. Room 408 was clean & bed was very comfortable. Train tracks outside our window but didn't bother us. Have stayed at this p hotel many times over... More

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Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2013

This had to be the worst place I have ever stayed! I can't believe the Holiday Inn name is on this place. I didn't even want to stay but after driving 8hrs and prepaid for staying, I need some sleep. Well, how can one sleep due to the train being right next to the building, so didn't really get any... More

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IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review
January 22, 2013

Dear KDL1234, Thank you for taking the time to write your review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret that on this day we were not able to be at par with your expectations particularly with the condition of... More

Pflugerville, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 26, 2012

Nice and friendly customer service at the desk and the room amenities were decent. But, unless you want to hear freight trains and their associated whistles throughout the night, you may want to consider another location. I should have known when the map showed the train tracks within several feet of the North wall of the hotel. Stayed there last... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Shreveport -I-20-Downtown

Also Known As:
Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
Holiday Inn Shreveport -i-20-Downtown Hotel
Holiday Inn Shreveport
Shreveport Holiday Inn
Address: 102 Lake Street, Shreveport, LA 71101
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 36 hotels in Shreveport
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Take a virtual tour of the hotel.Click on packages to earn 1,000 free Priority Club points, free breakfast, and free cocktail for every night of your visit!!! The Holiday Inn Hotel Downtown Shreveport has 190 recently remodeled rooms (2006), brand new plush lobby, and a beautiful new exterior look that includes a mural painting of the Shreveport Rose. The Holiday Inn Hotel is a full service hotel located in the heart of downtown Shreveport. We are located within walking distance of Sam's Town and Hollywood Casinos, Shreveport Festival Area, Clyde Fant Bike and Walking Trail, Shreveport Science/ Discovery Center, the downtown Riverfront Pier, the Convention Center, the downtown entertainment district, and the Louisiana Boardwalk. Featuring Red River Restaurant and S'port Bar and Grill, full catering services available, outdoor pool, fitness center, complimentary airport and casino shuttle services (shuttle hours run daily from 7 AM-11 PM and is subject to availability). All rooms equipped with irons and ironing boards, hair dryers, 25 in. TVs with cable TV and pay per view movies, free high speed Internet access, alarm clock radios, coffeemakers, electronic locks on guest room doors, 24hr security, express check in and express check out services. We have recently added three 'honeymoon suites' that have Jacuzzi hot tubs. ... more   less 
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Holiday Inn Shreveport -I-20-Downtown
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