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All 36 Shreveport hotels

Holiday Inn Shreveport -I-20-Downtown

3.0 of 5 Hotel   |   102 Lake Street, Shreveport, LA 71101
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Ranked #32 of 36 Hotels in Shreveport
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158 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Phoenix, Arizona
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place is pretty bad. The rooms were dark and damp. The hotel staff was not all that friendly either. They had a lady down at the front when we went to check out that was giving us all kinds of grief because we needed a shuttle to the airport (which is supposed to be free). The shuttle wasnt available... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Dear Alex_P_602, I appreciate you taking the time to comment about your recent stay at our hotel. We strive to offer our guests a comfortable stay with high levels of service and it is regrettable that we were not able to satisfy you with the service you have received. Please know that this is not reflective of our daily high... More 

1 review
1 of 5 stars Reviewed October 28, 2014

Terrible place to stay. I had 3 different rooms in the first 4 hours. Hotel was under construction. They had broke bed. Kids stuck in bathroom because lock was broken. Never going back. Definitely would not recommend this hotel

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Mexia, Texas, United States
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2014

Not sure how this hotel was in the past but we had an awesome 2 night stay!! Our room was clean and bright. The bed was extremely comfortable and the pillows were an absolute dream!! (actually thought about taking them home with me!!) The room and bathroom were a bit on the small side, but were plenty spacious enough for... More 

Was this review helpful? Yes 2
Brookfield, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 4, 2014

Absolute nightmare . Woke up itchy all night ..pretty sure it was bed bugs . Morning breakfast is not complimentary but they dont tell you until it is charged. Some cornflakes kept in lobby, once you take them someone quietly comes and submits a bill for same. Its like a third world experience .. bad towels newspapers thrown in the... More 

Was this review helpful? Yes 2
Houston, Texas
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 27, 2014

Don’t stay here if you want to sleep! The hotel is near the river park and railroad tracks and from midnight through 4:00AM eleven freight trains or switching locomotives wailed their air horns. It continued through 6:00AM for a total of several more “blows” that seemed right outside my 5th floor window. Every 20 minutes or so a train loudly... More 

Was this review helpful? Yes 1
Austin, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2014

It was an enjoyable over night stay. The renovations look good, and very cleaned. The only issue i had was there weren't any towels in the room, but I was given brand new ones by the front desk clerk.

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San Antonio, Texas
1 review
4 of 5 stars Reviewed September 13, 2014

The hotel is under renovation....but the rooms are very clean, I will definitely will come back and stay at this hotel again... It is near almost everything, they have free shuttle to the casinos. We chose a double beds room I have to say that one of the beds was not perfectly nailed down, they have tall beds and one... More 

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Whitehouse, Texas
Top Contributor
60 reviews 60 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed August 11, 2014

The Shreveport Downtown, formerly a Holiday Inn, was especially cheap so we decided to check it out. The website claims that "Each of the hotel’s 190 Shreveport hotel rooms has been freshly decorated, creating a contemporary environment of comfort and style". This is a blatant lie. They are still renovating and the workers made us very uncomfortable. The hotel is... More 

Was this review helpful? Yes 2
New Orleans, Louisiana
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 2, 2014

I recently stayed at this hotel, June 2014, and my Kindle tablet was stolen out of my room. I reported it to hotel staff, the manager of the hotel and the Shreveport police department. The hotel manager said that they could not run a diagnostic check on the the key lock, therefore could not pin down what keys were used... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2014

You walk in to a nice view in the lobby and front desk great, but once you hit the halls you are in for a surprise. fist the bell hop is rude and slow, then the elevators are smelly and hotter than outside. I was part of a family reunion who books here every few years, I can not believe... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Shreveport -I-20-Downtown

Address: 102 Lake Street, Shreveport, LA 71101
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Shreveport -I-20-Downtown 3*
Number of rooms: 185
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Also Known As:
Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
Shreveport Holiday Inn

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