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Courtyard Shreveport Airport

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6001 Financial Plaza, Shreveport, LA 71129
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1 room 1 adult
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Courtyard Shreveport Airport
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75 Reviews from our TripAdvisor Community

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Erbil, Iraq
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Last night on the road of a 2500 mile trip, tired and want a good nights rest to put us home the next day. I like Courtyards as the mostly provide good value for the dollar and a consistently good bed.

Helpful?
Thank JRH152
Round Rock, Texas
Level Contributor
255 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed 1 week ago

I keep coming back to this hotel because of how convenient it is to where I want to be. I am happy to say the customer service has improved greatly! Every time we entered, we were greeted nicely, and never was the desk empty. We were celebrating my daughter's birthday, who lives in Shreveport, and so we had brought a... More 

Helpful?
Thank Janie4359
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dean Janie4359, Thank you for your comments regarding your recent stay with us. I am happy that we showed an improvement in your guest experience, our guests and the feedback that they provide are the two most important things that we need. We look forward to seeing you on your next trip through the Shreveport area. More 

Ohio
Level Contributor
110 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed two nights for business. Hotel is close to the regional airport and offers a shuttle. PROS -onsite bistro offering limited warm food and limited bar -onsite pool and fitness center -free parking -free WiFi - pretty fast -Comfortable bed, spacious room with balcony -in room small fridge -complimentary small bottle of water in room -standard bathroom toiletries -rooms are... More 

Helpful?
Thank traveller187B
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear Traveller187B, Thank you for taking the time to review our hotel and share your thoughts about your recent stay with us. We take all guest comments seriously and share them among the staff so that we can correct things or items that our guests encounter. We appreciate your business and look forward to seeing you next time your travels... More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I enjoyed our stay. The proximity to the Louisiana Boardwalk was great and while it wasn't a river view, we did catch a glimpse of my favorite store out of our window so that's how I discovered that one had opened at the boardwalk.

Helpful?
Thank Courtney C
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Dear Courtney C, Thank you very much for your review of our hotel, unfortunately it would appear that you meant to place your review for the Courtyard at the Boardwalk rather than the Courtyard at the Airport. As with any Marriott guest, we do sincerely appreciate you taking the time to complete a review and share your thoughts about your... More 

Biloxi, Mississippi
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here while on a visit with family. Hotel was nice, associates were courteous and friendly. Only negative at all would be that the bistro has a history of no staff at many times of the day or evening. We have stayed here before and it was the same then. I would like to be able to buy a cup... More 

Helpful?
Thank meongo123
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Meongo123, Thank you for taking the time to review our hotel after your last stay with us. We do like hearing back from our guests and your comments do help us improve our hotel. Our Front Desk staff should be able to make you a Starbucks coffee 24 hours a day. I will look into what the issue or problem... More 

West Melbourne, Florida
Level Contributor
209 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed December 31, 2015

I liked the room in this hotel. It has a writing desk which is nice for computer use or watching Netflix. They gave me an upgraded internet for the streaming (which is not really enough to make up for the fact the cable was out). I like the way the room is arranged. The bed is against the bathroom wall... More 

Helpful?
Thank Adrian J
Alexandria, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 19, 2015

The rooms have been updated, and they have done a good job doing so. I spend a LOT of time in hotels, and I must say this Marriott has "the Most" comfortable bed that I have slept in for a long time (including my own bed). The staff was friendly and they have a bistro there that is set up... More 

Helpful?
Thank AustinActor
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 7, 2015

Hotel has made renovations in lobby area. This lodging is example of where ownership and management has kept up the property by periodic renovations and cleanliness. Other lodging tend to unwisely save on overhead and delay cleaning and renovations. Long-term it is a bad decision. All my room appointments, fixtures, appliances, lighting, plumbing, AC/Heating worked well. Very clean room. Comfortable... More 

Helpful?
Thank Harry S
Steve F, Manager at Courtyard Shreveport Airport, responded to this review

Thank you very much for your review of our hotel. We were pleased to have you as our guest and would look forward to your return visit. Thank you for being so very complete with the details of your thoughts! More 

Nashville, Tennessee
Level Contributor
410 reviews
313 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
2 of 5 stars Reviewed November 5, 2015

First off, the people at this hotel....day and night....are outstanding. The hotels is actually surprisingly nice. So why the poor review? I noted two issues in my first stay: 1. hairs in bathroom - I didn't have that this time but I had a room that reaked of cigarettes. The nice ladies at the front changed my room. 2. The... More 

Helpful?
Thank TravelManSouth
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

I understand that we fully disappointed you with your return trip to our property after being promised that the necessary changes in the fitness room would be made. We did complete the upgrade of the cable system to the fitness machines and do understand the importance of having the equipment fully operational at all times. We will be adding the... More 

1 review
4 of 5 stars Reviewed October 15, 2015

Needed a room for the night and stopped here rather than the usual budget hotels. Very clean and extremely friendly and helpful staff. Decent rate and room was very nice. The only negative, and a big one at that - they charge you for breakfast and coffee in the morning. We usually stay at Hampton Inns and Holiday Inn Expresses... More 

Helpful?
Thank Jim S
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Thank you for your review of our property. Although we do understand the breakfast comment as a Courtyard we do not offer the free breakfast but instead have the Bistro which offers a wider variety of breakfast foods, all fresh and cooked to order. We appreciate your business and hope to see you on your next trip through Shreveport. More 

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