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Courtyard Shreveport Airport

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6001 Financial Plaza, Shreveport, LA 71129
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Courtyard Shreveport Airport
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63 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel advertises of bistro with full bar. I felt like a martini before bed. The bartender reported she had half an ounce of kettle one remaining. After 15 minutes looking for the key to storage she returned to say she had everything but more kettle one. I asked for absolute, she said she could not make a double but... More 

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Orlando, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was in town for family business and this hotel was the best deal we could find and the location is right where we needed to be. Stayed there for four nights and when I checked in was made to feel welcome. After long stressful days it was nice to enjoy the relaxing bed. The bistro was also good for dinner... More 

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Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Thank you for your objective review of your stay at our property. I have addressed your housekeeping concerns with our housekeeping staff in hopes of avoiding a repeat of these instances for other guests. I sincerely appreciate the other positive comments regarding your stay, I have passed them along to the departments involved. More 

Boca Raton, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 20, 2015

I stayed here because my flight the day before was cancelled. I was pleasantly surprised about the hotel. Free shuttle back and forth from the hotel and airport. Close to the highway for easy find. Not too much in walking distance and the hotel restaurant had minimal choices for dinner. The hotel gym needs a lot of improvement. So don't... More 

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Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Thank you for taking the time to write your review of our hotel and for being our guest. Guest feedback is critical to helping us ensure each guest has a pleasant and comfortable stay. We hope to see you again if your travels bring you through Shreveport again. More 

GA,
Level Contributor
211 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed June 15, 2015

The upgrades on this hotel are either not complete or poorly done. This is not to the same standards are the ones that are upgraded. The front lobby and area are good and new but the rooms are not. I was initially given a room that smelled moldy and got to another room with was similar. There is a mix... More 

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Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Thank you very much for your review of our property. We do strive to ensure that each guest has a comfortable stay with us. During 2014 our property did complete its seven year Marriott mandated renovation. We do hope to see you again if your travels bring you to the Shreveport area. More 

AZ
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 13, 2015

We stayed here on our way home to AZ. No complaints. It was clean, comfortable with very friendly people working there. Check in and check out was very easy. I had made reservations . We would stay there again. They have a cafe in the lobby with a small Starbucks & a Bar. No free breakfast but that was fine... More 

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Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Thanks for the feedback and review on your stay with us. We hope to see you again in the future! More 

Round Rock, Texas
Level Contributor
191 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed May 26, 2015

I don't understand some of the complaints posted here. Our experience was great! We always stay with Marriott as we are Rewards members as well as timeshare owners. I know that when I go to a Courtyard that the breakfast is not complimentary. There is breakfast to purchase, and, although we did not eat here, the food has always been... More 

Was this review helpful? Yes
Steve F, General Manager at Courtyard Shreveport Airport, responded to this review

Thank you for your recent review of your stay at our property. Guest feedback always helps us improve and lets the staff know when they are doing a good job for our guests. We would look forward to having you visit us again. More 

Baton Rouge, Louisiana
Level Contributor
3 reviews
4 of 5 stars Reviewed April 6, 2015

Check in and out was really easy, the desk clerk was helpful, and the bed was really comfy. Every thing looked nice and clean. The room did smell stale before we turned the air on but after it was fine. Plus there was enough room for my son's Pack and Play. Overall good stop. Plus it's literally 5 minutes down... More 

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Arlington, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 22, 2015

3 stars is too high if a rating for this hotel. This was one of the worst experiences I have had during my trip to shreveport. The room was disgusting, when walking into our room you didn't smell any freshness. Then what's worst is these rooms have BED BUGS my family woke up in pain due at 3am due to... More 

Was this review helpful? Yes 2
Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear MauriceMiShaw- Please accept our apologies for issues that you had with your room during your recent stay at the Courtyard by Marriott Shreveport. This is not the level of service that we pride ourselves on and our pest control company came the day you all checked out to ensure this is taken care of. It was my understanding that... More 

Nashville, Tennessee
Level Contributor
347 reviews
267 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
2 of 5 stars Reviewed February 25, 2015

Let's see - hairs on the toilet and bathroom floor. There's 3 pieces of cardio equipment in the gym - all with TVs - none work. They have a TV on the wall behind you - note the behind you part. The room is fine - it's the new style. The gym thing really was a downer. They could be... More 

Was this review helpful? Yes
Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear TravelManSouth- Thank you for your feedback on the hotel. We are sorry to hear your stay with us didn't go well. I sincerely apologize for the housekeeping issue and this will be addressed immediately to ensure this was just an isolated incident. As for the fitness center, we do have TV screens on each piece of equipment for your... More 

Canton, Mississippi
Level Contributor
177 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

We spent one night here for a Mardi Gras parade! Easy and friendly check-in, great location clean and comfortable rooms. The bed was great, with soft clean bedding, soft towels, and good hot water for bathing. The room also had a fridge! No free breakfast but the cafe had good breakfast sandwiches and coffee. Close to many restaurants.

Was this review helpful? Yes 1
Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear BeBe53207- Thanks so much for your wonderful feedback on the hotel! We are so glad to hear that everything went well with your stay and that you are pleased with your room. We hope you enjoyed Mardi Gras and hope you will stay with us again on your next trip to Shreveport! All the Best- Addie Stephenson Director of... More 

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