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All 36 Shreveport hotels

Courtyard Shreveport Airport

3.0 of 5 Hotel   |   6001 Financial Plaza, Shreveport, LA 71129
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Ranked #24 of 36 Hotels in Shreveport
A recent review
3 of 5 stars reviewed 2 weeks ago
thecowboylawyer Hunstsville, AL
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51 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hunstsville, AL
Top Contributor
137 reviews 137 reviews
33 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked into the Courtyard on a road trip. As a Marriott Rewards member, I stay at a lot of Courtyard by Marriott locations. This one is on a frontage road just off the interstate and near the airport. The facility is fine, clean and cozy and comfy. What was weird was the front desk attendant, a woman whose demeanor was... More 

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Inki S, Manager at Courtyard Shreveport Airport, responded to this review

We must apologize if we made you feel you were not an Honored Guest. We pride ourselves in our customer service and this incident will be looked at. We will take this opportunity to retrain in guest satisfaction and you will definitely see a change on your return trip if you grace us with your presence. Please know this apology... More 

17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing great about this hotel. They offer a government rate. No complementary breakfast or anything else for that matter, not even a water cooler. The place was clean and the staff friendly. Water pressure on the third floor was pretty low. Not really what I expected from a Marriott. Room was nice though.

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear Hvillyan- Thank you for your feedback during your stay with us in Shreveport. We do our best to uphold the Marriott standard of service and are pleased to hear that the staff meet your expectations. Although we do not offer complimentary breakfast as it is not a Courtyard standard, we do have a Bistro that is opened daily that... More 

Orlando, Florida
Top Contributor
143 reviews 143 reviews
76 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed November 16, 2014

This is one of the few hotels that I would never ever stay in again. The phone by the work desk did not work (front desk claimed I must have done something to it), the TV did not work until I rearranged the wiring. My rooms keys had to be reprogrammed because the front desk clerk only programmed them for... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear alkonost45, I want to sincerely apologize for the errors that occurred all during your stay. I appreciate you bringing this to our attention. If you would not mind, please call the hotel and ask for the General Manager, Inki Shaver, so that we can get your billing problems corrected asap. We will do whatever we need to do to... More 

Top Contributor
181 reviews 181 reviews
52 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed November 13, 2014

Positive aspects include clean, recently renovated room with a very comfortable bed. Furnishings in room good in terms of work station. Reception staff friendly. Internet access decent and free. Access to airport via shuttle is convenient. The room rate is relatively inexpensive. On the negative side, had problems with functioning of key and TV in room. Both were quickly fixed... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear thetraveldoc- Thank you for your feedback from your stay with us. I am glad to hear that the staff and room amenities were satisfactory. I sincerely apologize for the inconvenience of having to go back down to front desk multiple times. We will ensure maintenance takes a look at the TV's to ensure there are no errors moving forward.... More 

Baton Rouge, Louisiana
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 9, 2014

I love Marriott Courtyards and have visited this property several times over the past few years. They recently remodeled but seem to have missed some points. My last visit was disappointing. I was given a room on the first floor. The sliding glass door was compromised and therefore so foggy it that I could not enjoy the view. The screen... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear RobertT, Thank you for your feedback. I apologize that your visit did not go well. I will have maintenance look into the problem with the sliding glass door as well as the shower nozzle immediately. I can assure you we do our best to uphold the Marriott standard and these errors are not something that we tolerate. Again, I... More 

Washington, District of Columbia, District of Columbia, United States
1 review
1 of 5 stars Reviewed October 13, 2014

Though they provided process for blocking rooms, they completely screwed up the invoicing. All rooms with filthy upon arrival and management failed to address it. They closed the snack area early and refused to serve us when we pointed this out. All rooms were not clean upon initial entry (i.e., toilet, towels on floor, tub/shower, soiled blanket). Teresa is the... More 

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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 28, 2014

Great comfortable bed.. Great location to the an easy airport. I just wish you could coffee in the lobby anytime.. Great comfortable beds and very quiet, even next to an airport. Maybe skip the breakfast rate especially if you have AAA or some other discount. The Waffle House and IHOP are too close and you can really get what you... More 

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Karachi, Pakistan
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 2, 2014

This is a standard Marriot Courtyard Hotel set just off the Interstate near a Howard Johnson and a variant of a Hilton. There are a bunch of Burger places at a nearby intersection and an IHOP but walking is not really encouraged here. It is not very close to the airport. The only thing that makes it an Airport Hotel... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear KarachiDAL, I apologize that we did not meet your needs during your stay. We try to uphold the Marriott standards and pride ourselves on taking care of the customer. We are 3 miles from the airport with a complimentary shuttle so I apologize if the impression was that we were within walking distance. We will address our Bistro staff... More 

Brandon, Mississippi
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2014

As many have stated, this is a fairly standard Courtyard. The staff were all very kind and helpful. My room was clean, and the bed was comfortable. There were multiple outlets for charging near the bed, which is always a big plus for me. Don't expect a free breakfast, though. Like most of the "upgraded" Courtyards, this hotel instead has... More 

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Carrollton, Texas
1 review
5 of 5 stars Reviewed August 18, 2014

As we walked in to the hotel, everyone was very friendly. My 12 year old nephew even stated how he liked the hotel within the first 10 mins of walking in. The staff answered all questions we had and was very professional.

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Additional Information about Courtyard Shreveport Airport

Address: 6001 Financial Plaza, Shreveport, LA 71129
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Shreveport Airport 3*
Number of rooms: 90
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Also Known As:
Courtyard Shreveport Airport Hotel Shreveport
Shreveport Courtyard
Shreveport Marriott

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