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All 36 Shreveport hotels

Courtyard Shreveport Airport

3.0 of 5 Hotel   |   6001 Financial Plaza, Shreveport, LA 71129
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Ranked #24 of 36 Hotels in Shreveport
A recent review
4 of 5 stars reviewed 2 weeks ago
BeBe53207 Canton, Mississippi
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55 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville, Tennessee
Top Contributor
268 reviews 268 reviews
215 hotel reviews
126 helpful votes 126 helpful votes
2 of 5 stars Reviewed 1 week ago

Let's see - hairs on the toilet and bathroom floor. There's 3 pieces of cardio equipment in the gym - all with TVs - none work. They have a TV on the wall behind you - note the behind you part. The room is fine - it's the new style. The gym thing really was a downer. They could be... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear TravelManSouth- Thank you for your feedback on the hotel. We are sorry to hear your stay with us didn't go well. I sincerely apologize for the housekeeping issue and this will be addressed immediately to ensure this was just an isolated incident. As for the fitness center, we do have TV screens on each piece of equipment for your... More 

Canton, Mississippi
Top Contributor
145 reviews 145 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We spent one night here for a Mardi Gras parade! Easy and friendly check-in, great location clean and comfortable rooms. The bed was great, with soft clean bedding, soft towels, and good hot water for bathing. The room also had a fridge! No free breakfast but the cafe had good breakfast sandwiches and coffee. Close to many restaurants.

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear BeBe53207- Thanks so much for your wonderful feedback on the hotel! We are so glad to hear that everything went well with your stay and that you are pleased with your room. We hope you enjoyed Mardi Gras and hope you will stay with us again on your next trip to Shreveport! All the Best- Addie Stephenson Director of... More 

Tulsa, Oklahoma
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

Family and I were passing through Shreveport on our way to Mardi Gras in New Orleans, we booked a last minute stay at the Courtyard Airport. We got there just before midnight and checked in. The lobby looked clean and updated. The desk clerk was very friendly. We got to our room and it was clean as well. The bedding,... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear Waimeatigershark- Thank you for your positive feedback-we are so pleased to hear that your stay went well. I do however apologize for the late wake up call and appreciate you bringing that to our attention. We will ensure to speak with the front desk to ensure this does not happen in the future. We wish you safe travels and... More 

Harrisonburg, Virginia
Top Contributor
121 reviews 121 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Well, I've stayed here a few times but mainly because I get in late and leave early for airport. Hotel is updated but obvious it's an old building, original Courtyard building. King room has sofa but still small room, be tough for more than 3 people. I have never had good experience with front desk. They don't know area very... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear M P- Thanks so much for your feedback during your stay. I apologize for your encounter with the front desk and this will be adressed with them immediately. It is our goal to take care of our guests and be of service to you while at our property so I sincerly apologize that it did not happen for you.... More 

Hunstsville, AL
Top Contributor
139 reviews 139 reviews
33 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed January 11, 2015

Booked into the Courtyard on a road trip. As a Marriott Rewards member, I stay at a lot of Courtyard by Marriott locations. This one is on a frontage road just off the interstate and near the airport. The facility is fine, clean and cozy and comfy. What was weird was the front desk attendant, a woman whose demeanor was... More 

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Inki S, Manager at Courtyard Shreveport Airport, responded to this review

We must apologize if we made you feel you were not an Honored Guest. We pride ourselves in our customer service and this incident will be looked at. We will take this opportunity to retrain in guest satisfaction and you will definitely see a change on your return trip if you grace us with your presence. Please know this apology... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 4, 2015

Nothing great about this hotel. They offer a government rate. No complementary breakfast or anything else for that matter, not even a water cooler. The place was clean and the staff friendly. Water pressure on the third floor was pretty low. Not really what I expected from a Marriott. Room was nice though.

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear Hvillyan- Thank you for your feedback during your stay with us in Shreveport. We do our best to uphold the Marriott standard of service and are pleased to hear that the staff meet your expectations. Although we do not offer complimentary breakfast as it is not a Courtyard standard, we do have a Bistro that is opened daily that... More 

Orlando, Florida
Top Contributor
146 reviews 146 reviews
78 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed November 16, 2014

This is one of the few hotels that I would never ever stay in again. The phone by the work desk did not work (front desk claimed I must have done something to it), the TV did not work until I rearranged the wiring. My rooms keys had to be reprogrammed because the front desk clerk only programmed them for... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear alkonost45, I want to sincerely apologize for the errors that occurred all during your stay. I appreciate you bringing this to our attention. If you would not mind, please call the hotel and ask for the General Manager, Inki Shaver, so that we can get your billing problems corrected asap. We will do whatever we need to do to... More 

Montreal
Top Contributor
181 reviews 181 reviews
52 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed November 13, 2014

Positive aspects include clean, recently renovated room with a very comfortable bed. Furnishings in room good in terms of work station. Reception staff friendly. Internet access decent and free. Access to airport via shuttle is convenient. The room rate is relatively inexpensive. On the negative side, had problems with functioning of key and TV in room. Both were quickly fixed... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear thetraveldoc- Thank you for your feedback from your stay with us. I am glad to hear that the staff and room amenities were satisfactory. I sincerely apologize for the inconvenience of having to go back down to front desk multiple times. We will ensure maintenance takes a look at the TV's to ensure there are no errors moving forward.... More 

Baton Rouge, Louisiana
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 9, 2014

I love Marriott Courtyards and have visited this property several times over the past few years. They recently remodeled but seem to have missed some points. My last visit was disappointing. I was given a room on the first floor. The sliding glass door was compromised and therefore so foggy it that I could not enjoy the view. The screen... More 

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Addie B, Director of Sales at Courtyard Shreveport Airport, responded to this review

Dear RobertT, Thank you for your feedback. I apologize that your visit did not go well. I will have maintenance look into the problem with the sliding glass door as well as the shower nozzle immediately. I can assure you we do our best to uphold the Marriott standard and these errors are not something that we tolerate. Again, I... More 

Washington, District of Columbia, District of Columbia, United States
1 review
1 of 5 stars Reviewed October 13, 2014

Though they provided process for blocking rooms, they completely screwed up the invoicing. All rooms with filthy upon arrival and management failed to address it. They closed the snack area early and refused to serve us when we pointed this out. All rooms were not clean upon initial entry (i.e., toilet, towels on floor, tub/shower, soiled blanket). Teresa is the... More 

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Additional Information about Courtyard Shreveport Airport

Address: 6001 Financial Plaza, Shreveport, LA 71129
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Shreveport Airport 3*
Number of rooms: 90
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Also Known As:
Courtyard Shreveport Airport Hotel Shreveport
Shreveport Courtyard
Shreveport Marriott

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