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Holiday Inn Express Hotel & Suites Shreveport West

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5420 Interstate Drive, Shreveport, LA 71109
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Holiday Inn Express Hotel & Suites Shreveport West
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90 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Went for a family birthday celebration that was held in the lobby reception area (and spent the night) and overall the hotel staff was attentive and rooms a decent size and clean. Hotel is a quick drive away from airport or local restaurants. If you need a place to crash at a good price this is a good option.

Helpful?
Thank Bmac2012
Mena, Arkansas
1 review
5 of 5 stars Reviewed 3 weeks ago

Tiffany at the front desk is awesome with everything, she is always helpful and considerate. Ms. Johnetta in the restaurant is amazing she makes excellent food. The hotel staff is great and this is my hotel of choice when I come to Shreveport at least once a month.

Helpful?
Thank chevydude29
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

California
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a fairly new property that is perpendicular to the interstate, so that all the rooms experience a fair amount of highway noise. The front desk staff were all pleasant and efficient. The hotel's common areas are nice and the breakfast had good options. The in room wi-fi was good. The fitness room was OK (treadmill wobbled and was... More 

Helpful?
Thank comedor
Amber N, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for the feedback. We use all our comments to improve and make this a great hotel that our guest love. More 

Sapulpa, Oklahoma
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Nice one night stay. We loved the pillows. We got into town late so we slept in the next morning and missed out on the hot breakfast bar. Desk attendant was very nice and attentive. No problems at all.

Helpful?
Thank Jimmy S
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Broken Arrow, Oklahoma
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2015

This is a nice hotel with friendly staff. We were royally greeted when we walked in. The gal at the desk helped us with suggestions of where to eat. She was very friendly and greeted us each time we walked in the door.

Helpful?
Thank Dawnelle L
Amber N, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for taking the time to give some feedback. We strive to make this a great hotel that our guest love. Please come back and stay again. More 

Brodhead, Wisconsin
Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed December 28, 2015

hard to find interstate drive off interstate first of all. in an industrial area sort of. lots of noise from the interstate. overall a good expierence. no resturants around though. again no resturants around.

Helpful?
Thank v y
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for taking the time to give some feedback. Glad that you enjoyed the shower. Please come back and see us next time your in the area. More 

Rush City, Minnesota
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed December 27, 2015

The first room we were given was a smoking room that apparently had never been aired out. There were big black sticky blobs on the carpet, I would not walk around bare foot for sure! Hiding under the dust ruffle of the bed was torn up paper and little pieces of paper on the floor so you could tell it... More 

Helpful?
Thank Danna C
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay do to the conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Edmonton, Canada
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 14, 2015

This was a good place to be and close to downtown (about 15-20 minutes). It was quiet with easy access. Friendly staff and good service. It is VERY close to the airport, but has no airplane or traffic noise. Well done and provides a "standard" Holiday Inn Express experience. I previously stayed (i.e. the night before) at the Holiday Inn... More 

Helpful?
Thank BudgetBusiness
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for staying and taking the time to give us some feedback. Please come back and see us again. More 

Brevard, NC
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed November 25, 2015 via mobile

We stopped here on a cross country trip. Reception was friendly and efficient. Nice carpeted halls. Our 3rd floor room was clean and modern. The bathroom was updated with faux granite countertop and shower walls. Flat screen TV, microwave and refrigerator. Well stocked breakfast including sausage and eggs. We don't understand the negative reviews. The hotel is next to I20... More 

Helpful?
Thank Jayzee2
Amber N, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for staying and taking the time to give some feedback. If your ever in the area again please come and stay. More 

Grove, Oklahoma
Level Contributor
79 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 17, 2015

First impression of hotel is good. Staff at check in quick and friendly. Good advice on restaurant choices. Room clean and comfortable. Only complaint is the quality of the furniture. Coffee table was broken down with corners broken exposing rough sharp wood splinters. Scrape on leg to prove it! Bed and bedding comfortable and bathroom clean and towels fine. Just... More 

Helpful?
Thank James G
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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