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Holiday Inn Express Hotel & Suites Shreveport West

2.5 of 5 5420 Interstate Drive, Shreveport, LA 71109
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#12 of 36 hotels in Shreveport
52 Reviews 4 of 5 stars
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Holiday Inn Express Hotel & Suites Shreveport West
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Holiday Inn Express Hotel & Suites Shreveport West
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52 people have reviewed this hotel

Traveler rating
    28
    12
    5
    6
    1
See reviews for
20
9
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Philadelphia
Top Contributor
154 reviews 154 reviews
35 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed my 4 nights at this hotel. The hotel was very clean, exterior parking lot area clean and I was very comfortable. Parking was well lit and ample. The staff was friendly and breakfast was good and well supplied. My room was clean - bathroom a good size and spotless. The TV reception and internet was awesome. Air... More

Was this review helpful? Yes
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

WorryFreePhilly, We enjoyed having you stay at our Holiday Inn Express - Shreveport. We are pleased that you enjoyed your stay and that you had a wonderful experience. Thank you so much for your review on Trip Advisor. I look forward to you returning to our hotel during your next visit to Shreveport. Sincerely, Michaela Auchard, General Manager More

PA, USA
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stopped here for 1 night on our way back to the mid-atlantic states. Easy access to I-20, quiet location, near gas and fast food. Bathroom was clean, room was clean, only problem that we had as a family was the AC not working at 100%. Now I know that the humidity was at 100% when we checked in at night... More

Was this review helpful? Yes
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you very much for your kind review with our Holiday Inn Express - Shreveport West. We are excited that you enjoyed your stay with us. Thank you for reporting the challenge you experienced with your Air Conditioning unit. I will follow up and see what we can do to ensure they are properly working for our guest comfort. I... More

Texas
Top Contributor
70 reviews 70 reviews
54 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed overnight w family and found it perfectly fine - courteous staff, clean and comfortable room, cool enuff to suit us, etc. We did not bother to have breakfast here cuz there was a Waffle House nearby.

Was this review helpful? Yes
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for your kind review on Trip Advisor regarding our Holiday Inn Express Shreveport West. We are please that you enjoyed your stay with us and look forward to accomodating you on future stay's. Sincerely, Michaela Auchard, General Manager More

Cedar Park, Texas
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 17, 2014

This is a nice, clean facility with a very friendly staff. Will stay here again. Located right off the interstate so the locality was a plus. The rooms are quite spacious and nicely decorated. The food for breakfast was good and hot with many items to choose from .

Was this review helpful? Yes 1
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

We are thrilled that you enjoyed your stay at the Holiday Inn Express - West Shreveport. Thank you for your positive review on Trip Advisor. I hope that we have the opportunity to accommodate you during your next trip to Shreveport. Sincerely, Michaela Auchard General Manager More

Oakhurst, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 11, 2014

Clean, friendly, Clean!!! LOL. The rooms are spacious and very clean. The staff is friendly and helpful. The breakfast is average but the coffee is great. Love the pillows too! The pool is clean and the whole place was just what we needed.

Was this review helpful? Yes
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for your positive feedback of our Holiday Inn Express located in West Shreveport. I am pleased that you enjoyed your stay and found our hotel welcoming in product and service. I hope that we have the opportunity to accommodate you in the near future. Sincerely, Michaela Auchard, General Manager More

Prosper, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 25, 2014

I stayed at this hotel for two nights on Feb 14-Feb 16 to attend a funeral in Minden, even though this hotel is about 30 minutes from Minden. I did not have to travel too far away to be near restaurants. There is plenty of parking spaces and the lot is well lit. The hotel is pretty clean. My main... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear kstategrl2002, Thank you for taking the time to complete a review on your stay. It is nice to know that you noticed the cleanliness of the hotel. However, please accept my sincere apologies for the inconvenience you have encountered with the noise, smell, and breakfast. Rest assured that these issues will be looked into. The feedback we receive from... More

Humble, Texas
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 24, 2014

I continue to return to this hotel foe several reason. Front desk service is not one of them. First 2 visit had great service with a very helpful staff member, last 2 stays the same girl continues to give me wrong info and seems I know more about her hotel then she does. But as I get a great rate... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear stintexas, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like... More

Houston, Texas
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 15, 2014

I had a pleasant stay here thanks to very good service from the front desk staff and the head of the housekeeping. Thanks Ladies! That said, if you end up on the highway end of the hotel, and your are not hearing impaired, good luck sleeping. Potentially LOT's of noise from the road. Request a room at the opposite end... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear Jim21701, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise from the road prevented you from fully enjoying your time at the hotel. We appreciate the kind comments for the staff as well the high scores for Cleanliness, Rooms, and Service. We take all of the reviews we receive very seriously... More

McAllen, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 7, 2014

We stayed here during the Christmas holidays and found it to be very convenient and pleasant. It is easy to get to and doesn't involve a lot of traffic jams as the other location does. The room had a microwave and refrigerator, and was clean and comfortable. We needed a can opener and the person at the front desk ran... More

Was this review helpful? Yes
INKI S, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

NOW that is Customer Service! Thank you for taking time to share your exsperience with the viewers and let them know our front desk is customer oriented. The Front Desk is a great team and we enjoy making guest like you happy and impressed so you will come back to visit. More

Doniphan, Missouri
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2013

We made a last minute unplanned trip to Louisiana from Missouri and spent the day with family. A relative had called to make our reservations, telling me we would have to check in by 5:30 pm or they wouldn't be able to hold my room. As the day progressed, we ended up stuck in a traffic jam due to an... More

Was this review helpful? Yes 1
INKI S, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

We apologize for the housekeeper knocking on your door and we have made changes for that not to happen any more. Thank you for letting us know where we fall short and were we exceed your exspectations. Thank you for your review. More

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Additional Information about Holiday Inn Express Hotel & Suites Shreveport West

Address: 5420 Interstate Drive, Shreveport, LA 71109
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shreveport West 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Shreveport West
Holiday Inn Shreveport
Shreveport Holiday Inn

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Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Shreveport - Airport, conveniently located close to Shreveport Municipal Airport Louisiana's third largest city, Shreveport, sits near the borders of Texas and Arkansas. With the Shreveport Municipal Airport (SHV) located a mile from our door, you will find that getting to and from our Shreveport hotel is easy. Many of Shreveport's major businesses and tourist attractions are just a few miles away. Within six miles of our Shreveport accommodations are General Motors and the Frymaster Corporation. Locally owned and operated out of Shreveport, Frymaster has become a nationwide supplier of deep fryers. Cellxion's corporate headquarters are just 15 minutes away.Shreveport features a wealth of nightlife and entertainment. Our Shreveport hotel is within 10 miles of several casinos, including Boomtown Casino and Sam's Town Casino. Harrah's Louisiana Downs and Racetrack Casino are a little farther away from the hotel. Shreveport also features attractions for the entire family, including the Louisiana Boardwalk. Just seven miles from our hotel in Shreveport, this outdoor area features music, dining and shopping. Independence Stadium, home of the Independence Bowl, is also only minutes away.Our Shreveport hotel offers a variety of amenities including an outdoor pool, fitness and business centers, free high-speed Internet access and a free hot breakfast bar. Stay Smart with us and see what our hotel in beautiful Shreveport, Louisiana has to offer you. ... more   less 
Number of rooms
85

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Shreveport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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