We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Shreveport West

Hotel website
Hotel deals
5420 Interstate Drive, Shreveport, LA 71109
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Hotel & Suites Shreveport West
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Shreveport West
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    35
    17
    10
    8
    2
See reviews for
24
13
3
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (19)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (19)
All months
Ahwatukee, Arizona, United States
Level Contributor
168 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our summer long distance road-trip took us through Shreveport and we scheduled a stay at the Holiday Inn Express West. This was our first visit to Shreveport and wanted to stay near Interstate 20, so that we could have easy access the following morning to Birmingham. It felt good walking into the hotel out of a hot & humid Shreveport... More 

Was this review helpful? Yes
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for staying with us. We greatly appreciate the feedback. We strive to make this a great place that our guest love. More 

Kansas City, Missouri
1 review
3 of 5 stars Reviewed 1 week ago

A mistake was made and my room was not cleaned the second day. After letting the management know about the error I was told that the maid had gone home. I did request some clean towels and was given them, however, no one came to remove the dirty towels as requested. I was given an adjustment in my room cost... More 

Was this review helpful? Yes
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for your feedback. We are constantly looking for ways to improve our service. We hope to see you again so that we can meet your expectations. More 

Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 4 days.. My husband was umpiring July 9-12..friendly staff, if we needed something they did there best for your get what you needed. Clean rooms,smelled nice and clean too..great breakfast as well.. Would definitely go back

Was this review helpful? Yes
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for the positive feedback. We hope you will come back to stay with us again soon. We are striving to make this a great place that our guest love. More 

San Antonio, Texas
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great price.. cleanest room... full breakfast. . I am so picky I always walk into a room and do checks.. take pictures.none were needed .. this one blew me away. Spacious room... plenty of towels. . Great air conditioning. .most comfortable beds.. ah and oatmeal station... coffee was piping hot... the day lady checked me out with ease though I... More 

Was this review helpful? Yes 2
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for you feedback. We are so glad that you enjoyed your stay. Please come back and stay with us again More 

Oklahoma City, Oklahoma
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 24, 2015

We stayed here one night en route to New Orleans. All we wanted was a clean quiet place to sleep but we got much more! Accessible room has everything one needs to shower safely, plus easy to get in and out of bathroom and room with rollator. Wheelchair not used, but this room was designed by someone who understands those... More 

Was this review helpful? Yes 1
Amber N, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for staying with us. We are glad that you enjoyed your stay and hope to see you again soon!! More 

Broken Arrow, Oklahoma
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

We walked in the door and they already had everything printed - all we had to do was sign in and get our key. How nice not to have to stand around while they searched for my reservation. The room was nice with everything we needed. Everyone was nice and friendly. Great place to stay.

Was this review helpful? Yes 1
Amber N, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for staying with us. We are so glad that you enjoyed your stay we are trying to make sure that this is a great hotel that guest love. More 

Tyler, Texas
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 6, 2015 via mobile

I was in town to work all night for three nights. So I needed sleep during the day. I checked in the morning after my first night worked. Was informed breakfast was from 6 to 9:30. That part sounded good. So after checking in I went for breakfast at about 9:10. Pancake maker out of order. No eggs or bacon.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear Stephen K, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and cleanliness. However, we’re sorry we fell below your expectation regarding your breakfast experience and operational hours. We will look into this concern. I assure you that the... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 18, 2015

We stayed here there where two hiccups. One was when we went to open the bar soap to wash our hands a big old long black hair was there to stick to my husbands hand. That was gross. Next when showering in what I though was a nice clean shower I close the curtain to find a big dried up... More 

Was this review helpful? Yes 1
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

I want to apologize about your stay with our hotel. We expect that all our guest receive outstanding customer service as well as a perfectly clean hotel. We did not meet that expectation. I hope that you will return to our location so we can prove to you that we provide clean hotels that you expect when staying with Holiday... More 

Chicago, Illinois
Level Contributor
224 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 1, 2015

Very nice hotel and very convenient to the Shreveport Regional Airport. Clean rooms, excellent staff and front desk people were very helpful and friendly. Rooms were what would be expected in this type of hotel. The only drawback I thought was a bit strange is that with the hotel being this close to the airport I don't understand why they... More 

Was this review helpful? Yes 2
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you very much for your stay with our Holiday Inn Express Shreveport. We are thrilled you enjoyed your stay with us and look forward to your next visit. More 

Mansfield, Texas
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 18, 2015

We booked this on just a 2 day notice and found it to be very satisfactory. A clean, comfortable room, friendly and helpful staff and really hot breakfast made for a good stay. We would stay there again.

Was this review helpful? Yes 1
Michauchard, General Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for your kind review with our Holiday Inn Express. We hope that you will stay with us during your next visits to Shreveport. More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (16)
Viewed
Dining (5)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (5)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Shreveport hotels
1.6 mi away
Hilton Garden Inn Shreveport
Hilton Garden Inn Shreveport
#7 of 36 in Shreveport
4.0 of 5 stars 385 reviews
2.4 mi away
Sleep Inn & Suites Shreveport
6.1 mi away
Hilton Shreveport
Hilton Shreveport
#8 of 36 in Shreveport
4.0 of 5 stars 518 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Homewood Suites Shreveport
Homewood Suites Shreveport
#4 of 36 in Shreveport
4.5 of 5 stars 334 reviews
1.9 mi away
Comfort Suites Shreveport
Comfort Suites Shreveport
#9 of 36 in Shreveport
4.0 of 5 stars 77 reviews
6.5 mi away
Sam's Town Hotel and Casino Shreveport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay