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BEST WESTERN Chateau Suite Hotel

3.0 of 5 201 Lake Street, Shreveport, LA 71101-3737
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BEST WESTERN Chateau Suite Hotel
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224 reviews from our community

Traveler rating
    49
    47
    26
    40
    62
See reviews for
61
61
13
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for BEST WESTERN Chateau Suite Hotel
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Houston, United States
1 review
2 of 5 stars Reviewed March 17, 2014

The night registration managment gave us a room that had not been cleaned (Room 318). After making a complaint, they put us in room 400. In the new room, we found several articles from the last tenant that had not been removed by the cleaning staff. The trash can in the hall next to the elevator had not been emptied... More 

Review collected in partnership with Best Western

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monroe, United States
1 review
3 of 5 stars Reviewed March 11, 2014

This is a very old Hotel that needs to be renovated. The room was too small to accommodate the two full size beds. The continental breakfast was not good and no fresh fruits were available. There was not enough bath towels, hand towels nor face towels in the bathroom.

Review collected in partnership with Best Western

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Dallas, Texas
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 7, 2014

Nice, quite, clean room. Bed & pillows were comfortable. Hallway was quite. Free breakfast was good. Friendly front desk. Easy checkin & out. Convenient location within walking distance to El Dorado and Sams Town casinos, and entertainment district. I appreciate that this location still has smoking rooms & will stay at this location again.

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Shreveport, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2014

First I stayed in the presidential suite. It puts you in the mind of a small apartment 1 bed/2 bath. The mini bar is no longer there, the furniture is a little out dated and some of the furniture has been taken out ( I think there was a stereo in the room before), they took out the jet shower... More 

Review collected in partnership with Best Western

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Lake Tapps, WA, United States
1 review
2 of 5 stars Reviewed February 18, 2014

This was my second trip to Shreveport, LA to visit my daughter in college there. I realize I didn't choose to stay in a 5 star hotel, but the Best Western Chateau Suite Hotel in Shreveport was very disappointing. The room itself was what I expected, but the maid service was awful. They only came in once to clean the... More 

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Maryland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 11, 2014

Old hotel w/ beautiful lobby. Currently updating, but still needs some TLC. All staff is wonderful. Close to airport and boardwalk which has lots of outlets. Good value for the money. Would stay again. Too cold to use pool, which is perfect size to cool off and have fun in. Breakfast was very nice, staff was attentive.

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Shelby
1 review
4 of 5 stars Reviewed February 3, 2014

If you are visiting Shreveport and need a hotel to stay in. Stop by the Best Western Chateau Suite Hotel. It was a very pleasant stay. The receptionists and staff was very nice and helpful. The appearance of the rooms were very attractive, nice and clean. The hot buffet breakfast was awesome!!

Review collected in partnership with Best Western

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United States
1 review
4 of 5 stars Reviewed January 27, 2014

The bed was uncomfortable, But in their defense they are updating everything now. So I'm sure everything will be very nice shortly. And the staff was top notch. They couldn't have been better. And it was very clean....

Review collected in partnership with Best Western

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Senior Contributor
37 reviews 37 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2014

good location, good size rooms, close to everything, has a van handy to take you to near by places, surrounded by interstate highways and railroad tracks, niosey for wife but not to me would stay again

Review collected in partnership with Best Western

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Shreveport, United States
1 review
5 of 5 stars Reviewed January 16, 2014

Staff Very friendly, free shuttle ride close to casino, shuttle driver was friendly, breakfast plentiful and good, great sleep. The rooms are big enough size, work around the space, but the decor and overall look is very clean and modern.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Chateau Suite Hotel

Address: 201 Lake Street, Shreveport, LA 71101-3737
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Chateau Suite Hotel 3*
Number of rooms: 101
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western

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