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BEST WESTERN Chateau Suite Hotel

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201 Lake Street, Shreveport, LA 71101-3737
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Best prices for: 1 room 1 guest
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BEST WESTERN Chateau Suite Hotel
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BEST WESTERN Chateau Suite Hotel
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248 reviews from our community

Traveler rating
    55
    56
    28
    43
    66
See reviews for
66
72
14
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW via mobile

Let me start by saying I have been staying at this hotel for years,never had too much an issue. Other than a room key having to be reset. Today I get a call from Christina Moore stating that my reservation had been canceled due to payment issue, even though this is a "pay when you stay" reservation. She did not... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Hotel was old with lots of charm and in good repair.Loved the feel of the place.Room was clean,all service was great.Employees friendly and helpful.Wish we had more time to stay longer.Only thing we missed was pool wasnt ready to swim in.Great location too.:-)

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Copperas Cove, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Please do not underestimate this hotel due to the vicinity it has with the Holiday Inn, which is adjacent to it... My family and I travel to Shreveport/ Bossier City every other weekend, and have always stayed at the Holiday Inn. This time, we had to stay at the Best Western due to the hotel being booked.... THE BEST CHOICE!... More 

Review collected in partnership with Best Western

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Aitkin, Minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Couldn't believe how outdated this hotel was. The toilet lid was stained and nasty, come on now!!! This is a cheap fix!! Tub was kind of gross but at least the water drained. Felt it needed a real good cleaning. Was not comfortable here.

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Harvey, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I don't consider driving my son to Shriners Hospital a business trip, but it wasn't leisure either; however, I will, from this day forward, look for Best Western when and wherever we travel. I was so impressed with every aspect of this hotel stay - from the staff to bed sheets, everything was spot on. The staff was friendly and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Shreveport, Louisiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The suite was in a good location in downtown Shreveport. However, the room could use a "Deep Clean". I was very dissatisfied with the manager. Incurred a problem and was seeking a resolution. He was very adamant and wouldn't even try to resolve the situation which could have been easily resolved. I would not recommend this hotel.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room was clean enough, but the elevator needed some scrubbing. My card was charged for the room and a hold is still on my bank account for the amount for one nights stay. I called best western, they said I need to call my bank, my bank says sometimes hotels put a hold on your card for 9 days.... More 

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Bemidji, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We almost didn't stay here after reading the other reviews, but decided to try it anyway because of its location. The lobby/exterior are lovely and the staff is great. This is an older hotel and the décor and furnishings are a tad dated and worn. However, our room and the hotel in general appeared well cared for and very clean.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Plymouth, Wisconsin
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 9, 2015

This facility is right downtown Shreveport. Worked OK for me, if you're into casino's, it's right there. Facility is a bit dated and used, but the room was clean and set up well - that's what I was focusing on. Parking fenced in, Wi-Fi worked, those were important. I'd stay again if in Shreveport.

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Blacksburg, Virginia
Top Contributor
104 reviews 104 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 9, 2015

The suite was huge, with a living room, kitchen and a separate bedroom. It would fit a party of 8. But the room and the lobby have seen its day and need a bit of refurbishing. It is near the many casinos dotting Shreveport and the price is very, very affordable. We were just passing through so it suited our... More 

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