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BEST WESTERN Chateau Suite Hotel

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201 Lake Street, Shreveport, LA 71101-3737
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BEST WESTERN Chateau Suite Hotel
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BEST WESTERN Chateau Suite Hotel
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252 reviews from our community

Traveler rating
    57
    57
    28
    43
    67
See reviews for
66
75
14
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Alexandria, Louisiana
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The staff was friendly, nice decor, very clean. The room was clean, spacious, and comfortable. The bathroom was larger than I expected. Free parking, wi-fi, and continental breakfast. There's even a small bar in the hotel. Yes, you do hear some road traffic. But that's what you should expect when you stay at a hotel near main roadways. Definitely would... More 

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Odessa, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Have been to the French Quarter in New Orleans many times. This Best Western located downtown Shreveport is a piece of New Orleans. Stay in their fireplace suite complete with four poster canopy bed and gilded mirror in the living room. Full kitchen, separate bedroom and bath. A most welcome surprise!

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Henderson, Nv
Top Contributor
54 reviews 54 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The only major concern at this hotel was that there was no nearby restaurant that we knew about. We had to drive across the Red River to a mall for dinner. Only when we checked out did learn that there was a restaurant across the street at another hotel.

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 5 days ago NEW

Filthy floors, nasty sticky furniture, bad cooling, horrible smell, vomit on elevator floor upon check in and still there the next day at checkout, was told I could not get refund. Avoid this hotel at all cost, you would be better off just sleeping in your vehicle. Horrible cleanliness, housekeeper wiped counter top and microwave with the same paper towels... More 

Review collected in partnership with Best Western

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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Let me start by saying I have been staying at this hotel for years,never had too much an issue. Other than a room key having to be reset. Today I get a call from Christina Moore stating that my reservation had been canceled due to payment issue, even though this is a "pay when you stay" reservation. She did not... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was old with lots of charm and in good repair.Loved the feel of the place.Room was clean,all service was great.Employees friendly and helpful.Wish we had more time to stay longer.Only thing we missed was pool wasnt ready to swim in.Great location too.:-)

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Copperas Cove, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Please do not underestimate this hotel due to the vicinity it has with the Holiday Inn, which is adjacent to it... My family and I travel to Shreveport/ Bossier City every other weekend, and have always stayed at the Holiday Inn. This time, we had to stay at the Best Western due to the hotel being booked.... THE BEST CHOICE!... More 

Review collected in partnership with Best Western

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Aitkin, Minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Couldn't believe how outdated this hotel was. The toilet lid was stained and nasty, come on now!!! This is a cheap fix!! Tub was kind of gross but at least the water drained. Felt it needed a real good cleaning. Was not comfortable here.

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Harvey, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I don't consider driving my son to Shriners Hospital a business trip, but it wasn't leisure either; however, I will, from this day forward, look for Best Western when and wherever we travel. I was so impressed with every aspect of this hotel stay - from the staff to bed sheets, everything was spot on. The staff was friendly and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Shreveport, Louisiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2015

The suite was in a good location in downtown Shreveport. However, the room could use a "Deep Clean". I was very dissatisfied with the manager. Incurred a problem and was seeking a resolution. He was very adamant and wouldn't even try to resolve the situation which could have been easily resolved. I would not recommend this hotel.

Was this review helpful? Yes 1
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