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BEST WESTERN Chateau Suite Hotel

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201 Lake Street, Shreveport, LA 71101-3737
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BEST WESTERN Chateau Suite Hotel
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281 Reviews from our TripAdvisor Community

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Traveler rating
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    63
    34
    49
    74
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90
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
  • All months
    (281)
  • Mar-May only
    (69)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (57)
All months
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Could be a great place with a few improvements our upgrades. Blonde girl at the desk was great. Half the ice machines broken. Only one washer and dryer. Pool was great. Good pillows and bed. No eggs at breakfast several days. Other then that breakfast ok in a nice area.

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1 of 5 stars Reviewed 1 week ago NEW

Dirty, nasty and horrible. Would not stay here again on a bet. I would complain if I thought it would help. Clearly no one that work here cares about there job. Punic hair in the bathroom. Mold on the shower curtain and nasty breakfast. Avoid this place at all cost.

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Oklahoma City Ok.
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Had a crazy drunk unregistered guest running up & down the hall at 3 A.M.- started banging and kicking our door and screaming--went on for 30 minutes. We were on the 2nd floor which is open to the lobby-could not believe the nite clerk did not call the police!! Then he started opening our door-the only thing keeping him out... More 

Review collected in partnership with Best Western

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Nacogdoches, Texas
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

When we arrived hotel was in decent condition for the price we paid. Room was clean just needed some touch ups where molding was coming off wall and carpet was torn etc. problem wasn't until we got in from the casino at around 1am. The room connected to ours was blaring rap music ridiculously loud, too loud to sleep. We... More 

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Level Contributor
168 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here and it was ok, nothing really stood out in a good or bad way. My room was clean and was about on par with your typical Best Western. The pool was keep in good order and the breakfast was also your typical hotel breakfast. I would probably stay here again if traveling through the area.

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Paris, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel with very great staff. It was really late and we had been driving for 10 hours and needed a place to sleep. The staff was great, friendly and quick to get us in a room. The hotel is just beautiful inside. They had a really good breakfast, with a good assortment of food .

Review collected in partnership with Best Western

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Granbury, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Great Room. Bed super comfy. Cooling worked properly in the room. Mini fridge was a great bonus. Will stay here again. The hotel located very close to casinos. The front desk receptionist was very nice and provided me with a name and number to a cab company. Cab rides to casinos were $6.00, which was worth it. Thank... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Santa Fe, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Love this place but was so disappointed in the breakfast. Every time we got to Shreveport, we love staying here. But breakfast suck this time. Both waffle machines was broke, no yogurt, no bagel. Hardly no food.

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 2 weeks ago

The roof leaked, the hotel clek was not helpful and overcharged my credit card and then had the nerve enough to tell me this was a standard practice and my credit card would be refunded the #130.05 overcharge in 7-10 business days. Save yourself and never stay here.

Review collected in partnership with Best Western

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Fort Worth, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This place was horrible. It needs to be condemned for all the serious problems that it has before someone gets hurt. The ceiling tiles in the breakfast area collapsed due to the rain from the night before and one of the rooms actually flooded. There are some very serious repairs that need to be done. The lighting in the room... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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