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BEST WESTERN Chateau Suite Hotel

3.0 of 5 201 Lake Street, Shreveport, LA 71101-3737
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BEST WESTERN Chateau Suite Hotel
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BEST WESTERN Chateau Suite Hotel
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205 reviews from our community

Traveler rating
    45
    46
    24
    37
    53
See reviews for
51
57
12
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Tucson, United States
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

The room featured torn, worn, fraying carpet, there was mold all under the window and HVAC unit, the sheets were torn, the luggage carts were falling apart, and the there is constant rumbling and vibrations from the nearby rail yard.

Review collected in partnership with Best Western

Was this review helpful? Yes
Allen, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a last minute booking through priceline. This hotel is very clean and comfortable rooms. Close to the casinos and highways. The room was spacious. The king bed left lots of room around it. The breakfast was delicious.

Was this review helpful? Yes
New Orleans, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed at the Best Western Chateau Downtown Shreveport for the past 5 years for my business trip for the annual Red River Revel Art Festival. I like this hotel because the rooms are nice & clean and they have a good hot breakfast. This is my main draw to the hotel. This last trip the hot water was... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is an conveniently located hotel, The front desk and the breakfast attendant very helpful and extremely polite. We like the room service and comfortable bed at this location we enjoyed the size of space that was available, I will both recommend and stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mississippi
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at this hotel every year for the Red River Revel. I am an artist and it is close enough for me to walk back an forth every day. Very convenient. Hot breakfast in the morning. Nice staff. They are working to update it and the bathrooms are good, linens on bed good. there are just little bits and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jmaiden, Director of Sales at BEST WESTERN Chateau Suite Hotel, responded to this review

Thank you for staying with us! We hope that you will choose us next year. We really appreciate your business. Have a great year. More

PLANO, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

My daughter and I were in the king sized bed of room 416-418. The walls are very thin, and we were kept up all night by a group or groups of folks playing loud music ALL night long. We called the desk twice. The sheets on our king bed were very thin.. The 3 bath towels we had for the... More

Review collected in partnership with Best Western

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Jmaiden, Director of Sales at BEST WESTERN Chateau Suite Hotel, responded to this review

First and foremost we want to apologize for any inconvenience during your stay and we want to ask that you give us another try with your future reservations. We are here to help. Please excuse our ongoing upgrades. More

Houston, Texas
Top Contributor
50 reviews 50 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Had a one night stay at the hotel for a quick casino trip. Basic hotel and amenities. Room is old and showing wear along with areas that need to be cleaned. Hotel had a free shuttle to the casinos that runs from 7 am - 11 pm which was nice. Basic breakfast in the morning that was on par with... More

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Jmaiden, Director of Sales at BEST WESTERN Chateau Suite Hotel, responded to this review

We apologize for the experience you had and would like for you to give us another chance since we are under new management and have new front office staff . Please accept our sincere apology and we look forward to your next stay with us. More

Texarkana, United States
1 review
5 of 5 stars Reviewed September 19, 2014

I have stayed here twice and both were great, the location was really good wonderful experience at this hotel room was spacious, clean and comfortable. The front desk was very professional and kind upon check-inn and check out time. The complementary breakfast was very good with a wide variety of standard breakfast items which were freshly prepared and plentiful. I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jmaiden, Director of Sales at BEST WESTERN Chateau Suite Hotel, responded to this review

Thank you for staying with us! We appreciate and value you as a guest. Please call us to make your future reservations an we can assist your futher. Again , thank you! More

Houston, United States
1 review
4 of 5 stars Reviewed September 19, 2014

We stayed two nights while attending a festival. The location was perfect, less than a 10 minute walk from the River Park. The hotel itself shows its age, but the staff was nice and the room was clean and comfortable. There was a mini-fridge and a microwave in the room, although the microwave had to be moved to plug it... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jmaiden, Director of Sales at BEST WESTERN Chateau Suite Hotel, responded to this review

Thank you for being a guest of ours. We do apologize for the recent upgrades to the property that may cause for some inconveniences but we lover the property so much that we have give her some loving care and we are still in the process of doing so... Thank you again for your review. More

Draper, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 11, 2014

Generally nice hotel: good beds, clean updated bathrooms, flat screen TV, nice workspace with comfortable adjustable chair. The room had a nice armchair and ottoman too. The breakfast was very nice with scrambled eggs and sausage, waffles, lots of coffee and juice choices, pastries, fruit, etc. Carpets could use a cleaning

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jmaiden, Director of Sales at BEST WESTERN Chateau Suite Hotel, responded to this review

Thank your for your stay with us . We value all of our guest and appreciate your review. Please let us know if three is any future reservations we can make for you. More

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Additional Information about BEST WESTERN Chateau Suite Hotel

Address: 201 Lake Street, Shreveport, LA 71101-3737
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Chateau Suite Hotel 3*
Number of rooms: 101
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western

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