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All 36 Shreveport hotels

BEST WESTERN Chateau Suite Hotel

3.0 of 5 Hotel   |   201 Lake Street, Shreveport, LA 71101-3737
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44%
Ranked #30 of 36 hotels in Shreveport
A recent review
4 of 5 stars reviewed 1 week ago
Larry F Redwater
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187 people have reviewed this hotel

Traveler rating
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    24
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    50
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Redwater
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Great staff, room, breakfast, and shuttle service to VA Hospital and back! Such a Godsend! Clerk was unaware that the front elevator was out when she was directing our entry. She should have directed entry to the rear for that elevator as it turned out, but all is well. So glad they had 2 elevators! Shuttle service was so helpful!... More

Review collected in partnership with Best Western

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colfax
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We checked into our room and was told our room was in the next building upstairs. That was fine but parking was in a fairly sketchy parking area right next to a huge freeway overpass. Since it was just an overnight stay to catch an early flight out, no problem. When we got to the building it was nice and... More

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Pryor, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, just needs a little attention to the details in the rooms. TV remote was missing in one room while the cord was not connected in the other room. Staff was helpful and took care of the issue, just a little inconvient at midnight. Breakfast was nice and fresh.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
biloxi, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

no hot water in the mornings. Breakfast ran out at 9am and staff would not supply anymore considering breakfast was supposed to be until 10am. Shower curtains had mildew stains and pillow cases had stains as well. couldn't speak with a manager- kept being told he would be in on Monday and we would just have to call back then.

Review collected in partnership with Best Western

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Little Rock, AR
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

the location of this hotel is perfect, if you can remember to be in the correct lane of the street as you approach. All of the streets are one way and it is very difficult to change lanes near the hotel. The hotel itself is average to slightly above average. The room was average, with excellent air conditioning...a must in... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 2 weeks ago

I was shocked that this carries the brand name "Best Western". Shame on BW corporate for lowering their standards. There were several things that blew me away. No vending machine in the back building for water, etc. Walked to the front of the main hotel to the vending machine and several items were out of stock including water. The doors... More

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Norman, Oklahoma
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stopped here for the night during our moving trip. The nice thing was that we were given a large suite with a bedroom, living room, and kitchen. That was a bit unexpected and definitely increased the value of the reservation. However, for it being a Best Western, I was a bit surprised by how "unpolished" the... More

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Louisiana, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel was musty, old and hot...When we drove up there we heard the train and addressed it with the front clerk and she told us that we would not hear it WRONG we heard it all night. The beds were hard and we were HOT all night long.. The lobby, elevators, halls and rooms were all Hot and Miserable..We... More

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Shreveport, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel was very dated. Location was good overall, close to several tourist attractions. In my opinion, it was ok for the price, just ok nothing flashy or memorable. It served its purpose for my visit..

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 5 weeks ago

Rooms were less than clean with a great deal of mold in the bathroom, and serious maintenance issues i.e. toilet leaking on the floor, toilet seat about to fall off, and shower control nearly impossible to adjust.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Chateau Suite Hotel

Address: 201 Lake Street, Shreveport, LA 71101-3737
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Chateau Suite Hotel 3*
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western

122 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Conveniently located in downtown Redriver business & casino district of Shreveport, LA. Hotel Amenities:• Complimentary Southern style full hot buffet breakfast Complimentary shuttle service within a 3 mile radius of our facility including all area casinos, the Louisiana Boardwalk and Shreveport Downtown & Regional Airport between 8:00 a.m.& 10:00 p.m. •Outdoor pool (seasonal) •24 hour extended exercise facility •Full kitchen with 2 toom suites available •24 hour front desk service •Complimentary USA Today Newspaper (M-F) •12 hr turnaround dry cleaning service available (M-F) •Guest laundry facilities on site •Safe deposit box available at front desk Guest room door locks •32" LCD Flatscreen satellite televisions in every room •In-room mini/snack bar vending •Multiple elevators for convenience •Ice / vending machines •Complimentary parking on site •Fax services at nominal charges• Photocopy services at nominal charges •Meeting rooms available for conference services •Exhibit services • •Large business center with complimentary internet •Complimentary wireless internet access •Corporate direct billing service available. ... more   less 
Number of rooms
101

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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