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BEST WESTERN Chateau Suite Hotel

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201 Lake Street, Shreveport, LA 71101-3737
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BEST WESTERN Chateau Suite Hotel
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BEST WESTERN Chateau Suite Hotel
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243 reviews from our community

Traveler rating
    52
    56
    28
    42
    65
See reviews for
64
70
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Shreveport, Louisiana
1 review
2 of 5 stars Reviewed 6 days ago NEW

The suite was in a good location in downtown Shreveport. However, the room could use a "Deep Clean". I was very dissatisfied with the manager. Incurred a problem and was seeking a resolution. He was very adamant and wouldn't even try to resolve the situation which could have been easily resolved. I would not recommend this hotel.

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1 review
3 of 5 stars Reviewed 1 week ago

The room was clean enough, but the elevator needed some scrubbing. My card was charged for the room and a hold is still on my bank account for the amount for one nights stay. I called best western, they said I need to call my bank, my bank says sometimes hotels put a hold on your card for 9 days.... More 

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Bemidji, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We almost didn't stay here after reading the other reviews, but decided to try it anyway because of its location. The lobby/exterior are lovely and the staff is great. This is an older hotel and the décor and furnishings are a tad dated and worn. However, our room and the hotel in general appeared well cared for and very clean.... More 

Review collected in partnership with Best Western

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Plymouth, Wisconsin
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This facility is right downtown Shreveport. Worked OK for me, if you're into casino's, it's right there. Facility is a bit dated and used, but the room was clean and set up well - that's what I was focusing on. Parking fenced in, Wi-Fi worked, those were important. I'd stay again if in Shreveport.

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Blacksburg, Virginia
Top Contributor
104 reviews 104 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The suite was huge, with a living room, kitchen and a separate bedroom. It would fit a party of 8. But the room and the lobby have seen its day and need a bit of refurbishing. It is near the many casinos dotting Shreveport and the price is very, very affordable. We were just passing through so it suited our... More 

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MESQUITE
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed a hotel downtown where we could walk and found a very good deal on this one with one of the hotel booking websites. I had specifically requested a high floor and away from elevators and ice machines. It was a surprise to be placed on the 2nd floor two rooms away from the elevator / ice machine. The... More 

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Houston, Texas
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Bathtub stained with dirt or mold, wet, sagging ceiling tiles above tub, no exhaust fan in bathroom, torn carpet in room, walls as thin as tissue paper. What else can I say? That's the bad. The good is that the price included a breakfast that was a decent buffet.

Review collected in partnership with Best Western

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lufkin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was very pleased with the room especially for the price. Not to mention it was less than a mile away from most of the casinos and within a couple miles of the LA Boardwalk!! Most definitely will be staying here again when visiting Shreveport the next time.

Review collected in partnership with Best Western

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El Centro, California
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is a stand out for me for 2 main reasons: location and amenities. This hotel is a very budget friendly option that is literally walking distance to the casinos and other tourist-y attractions. My 4 star rating here is in comparison to other hotels of its kind. It is not an all inclusive resort, and you won't have... More 

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Jmaiden, Director of Sales at BEST WESTERN Chateau Suite Hotel, responded to this review

Thanks so much for your business and for taking time to share your experience. We are glad you enjoyed the accommodations . Your recommendation is greatly appreciated and we hope to see you again soon. More 

Marshall, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I am an extra for the TV show Salem, did not have a choice, We worked to late and was not able to drive home and rest before call time the next day. I may need another room to stay over in the future and will not be staying where my card is over charged. Thank You Tanner Hook

Review collected in partnership with Best Western

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JMaiden, Director of Sales at BEST WESTERN Chateau Suite Hotel, responded to this review

I am sorry about your experience. I can assure you that it is not standard overcharge anyone's credit or debit card.. I have personally looked into this matter and if you would give me a call I can certainly go over the details , because we do value you as a guest at our property. Thank you for sharing your... More 

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