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Baymont Inn & Suites Shreveport Airport

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5101 Monkhouse Drive, Shreveport, LA 71109
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Baymont Inn & Suites Shreveport Airport
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Baymont Inn & Suites Shreveport Airport
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133 reviews from our community

Traveler rating
    18
    26
    41
    24
    24
See reviews for
54
24
6
37
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Platteville, Wisconsin
1 review
1 of 5 stars Reviewed 2 days ago NEW

The halls smelled like marijuana and the rooms were filthy. My sisters bed was broken & leaning towards the wall. Her socks got wet just walking on the floor. The phone didn't have a cord attached.

Review collected in partnership with Baymont Inn & Suites

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Bentonville
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

booked on trip advisor and when I got to hotel, they told me that they don't read the request at the bottom of the b\page. I had asked for 3 rooms close to each other, I was traveling with 85yr old mother 2 daughters and 3 grandchildren plus husband. our rooms were know where near each other, and one of... More 

Review collected in partnership with Baymont Inn & Suites

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Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us on TripAdvisor. We truly value all guest feedback as it is the best resource we have to continually improve the overall guest experience. We try our best to accommodate everyone needs but I am sorry about the confusion at check in and not being able to provide... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked a room for a week at the Baymont. The lobby was nice and the staff was professional however I was told the rooms are non-smoking but if I smoke just open the window to air it out. Going to my room the steps are crooked leaking one way or the other. The room was filthy! The walls show... More 

Was this review helpful? Yes
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to let us know about your recent stay with us on TripAdvisor. We really appreciate your feedback and I will look into all the things mentioned. Thank you again and I sincerely hope you will stay with us again next time you are in the area to allow us to show you we are... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 of 5 stars Reviewed March 11, 2015 via mobile

The hotel is not as pictured on the website. The building and rooms are old, rundown and not safe. The outer door to our room was filthy. You could see where it had been pried open in the past. There was no safety lock on the inside. A hard pull opened the door even when locked. The carpet and furniture... More 

Was this review helpful? Yes
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us on TripAdvisor. We appreciate your feedback and I am really sorry about everything you experienced during your stay. We are diligently working to make the property better all around. More 

Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2015

These room was nice . the only issue I had was the shower curtain rod was not screwed in the wall and it fall on me. However I notified the front desk and they apologize for it

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us at the Baymont Inn and Suites in Shreveport. I am glad to hear you had an overall enjoyable experience and we look forward to accommodating your stay the next time you are in the area. More 

Texas Gulf Coast, Texas
1 review
3 of 5 stars Reviewed February 24, 2015

It is in a very convenient location, and I was glad for the breakfast every morning, but there wasn't much selection. The room wasn't the cleanest. The shower had soap scum and the restroom wasn't properly swept. It was cozy, but not the cleanest. They said that there was free Wi-Fi, but I was unable to get signal from the... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time you review your recent stay with us. Guest feedback is the best resource we have to continually improve the overall guest experience. I am glad to hear you enjoyed the breakfast and thank you for bringing the other things you experienced to my attention. Thank you again for staying with us and we look... More 

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