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Baymont Inn & Suites Shreveport Airport

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5101 Monkhouse Drive, Shreveport, LA 71109
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Baymont Inn & Suites Shreveport Airport
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148 Reviews from our TripAdvisor Community

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Traveler rating
    18
    26
    45
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    33
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63
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39
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (32)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (32)
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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The only good things were the 2-courteous kitchen cooks and a cleaning staff bless their hearts .Now as far as the property it appears to be mainly used for OTR drivers,oil workers or utility employees there for storm work or ppl who are staying for weeks at a time. It's by far the 'worst'property that I've ever seen.I was lied... More 

Was this review helpful? Yes 1
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us. We honestly appreciate all guest feedback and we are aware of the issues associated with the hotel and the long term stays that we have had in the past. We are working very hard to maintain the integrity of the property and working on improving aspects of... More 

Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

Rooms in need of major updates broken outlets near bed,bugs in bathroom,outlet in bathroom didn't work, shower leaked alot, light in vanity area didn't work,heavy stains on carpet. Would have definitely stayed somewhere else but so tired after traveling 17 hours . Breakfast was decent.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us. I can assure you we will use all this feedback to improve the overall guest experience. More 

Cape Coral, Florida
1 review
1 of 5 stars Reviewed 1 week ago

no toilet paper, no coffee, sink dirty and clogged up and TV kept shutting off. Room smelled damp and musty.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us. We value all guest feedback and I can assure you this will be used to improve the overall guest experience. I sincerely hope you will give the Baymont Shreveport another try the next time you are in the area in order for us to provide you with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Oh' My wife and I went to Shreveport, La on our anniversary and was not impressed at all with the hotel or the facility, said they had Wi-Fi could not connect in our room the pool was green and nasty could not even attempt to enjoy. the only chair in the room I had to cover it with a towel... More 

Was this review helpful? Yes 1
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us. We are currently working on updating all areas of the hotel and we would love to welcome you back the next time you are in the area to offer you the superior experience you deserve. More 

Fort Collins, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Door into building was broken, dead fallen over tree by the pool, did not smell right in the hallways, older run down room with stained couch, holes in the sheets, and 20 somethings hanging around smoking at all hours of the night. Kind of creepy overall and the worst of the three hotels I stayed in on my trip.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us. We truly value all guest feedback as it is the best tool we have to continually improve the overall guest experience. I can assure you everything you have mentioned will be addressed and I sincerely hope you will stay with us the next time you are in... More 

Houston, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

I was heading into town last minute for a funeral. I pick this hotel based on its affordability and the pictures provided on the website. The pictures of the room's look nice & clean. We did not get to check in util after 1 am since we where traveling from Houston. We checked in and then headed to our building.... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to review your recent stay with us. We are working diligently to update areas of the hotel and I sincerely hope you will consider stay with us the next time you are in the area. More 

Burleson, Texas
Level Contributor
97 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is obvious that the dip in the oil business has hit this place pretty hard. It is in need of repair and updates. They no longer have a breakfast or a bar. The supplies for the rooms are scarce as well. The bed was comfortable and it appeared to be clean and that's about all that can be listed... More 

Was this review helpful? Yes
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to let us know about your recent stay with us and we hope to welcome you back again soon! More 

Kenner, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The internet pictures show a swimming pool, and a jaccuzzi ready to swim in, but, when you walk the pool area, there is algea growing in all 3 pools and 1 foot plants in the jaccuzzi. Very disappointed. Manager lied saying the pool is being shocked and would be ready in an hour. When we asked for the manager's name... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Angela T, General Manager at Baymont Inn & Suites Shreveport Airport, responded to this review

Thank you for taking the time to let us know about your recent stay with us. I am sorry to hear we failed to meet your expectations. We are currently undergoing changes and working on improving all aspects of the hotel. I can assure you we value and appreciate all your feedback and these issues will be addressed. I sincerely... More 

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