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Moonrider Inn

2.0 of 5 5215 Monkhouse Drive, Shreveport, LA 71109 (Formerly Pelican Inn & Suites)
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Moonrider Inn
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Moonrider Inn
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11 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

The room was disgusting, not what we had seen pictures of at all. The woman at front desk was rude and very unprofessional. We requested a refund within 15 min time limit and still have not receive our funds back. When i tried to call back the same woman was working, refused to provide me with her name and hung... More 

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Nacogdoches, Texas
1 review
1 of 5 stars Reviewed August 4, 2014

Got here to check in and was told we had to wait because they were in the middle of a shift change. Then was told I had 15 mins to check out the room to see if anything was wrong because they don't do refunds. No small towels, tub was nasty, no phone cord in phone, toilet was nasty, no... More 

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1 review
3 of 5 stars Reviewed August 3, 2014

Planned a last minute get away the room was neat but filthy if you know what i mean. Everything was in order except to actually be comfortable I had to reclean the way that house keeping should have. Brought in rags and scrub a bubble. Windex and air fresher. clorox wipes were brown after wiping counters chairs and head board.... More 

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1 review
1 of 5 stars Reviewed May 25, 2014 via mobile

Got the key to the wrong room. Once they had this fixed we got to our room and had one towel. When we called down and asked for extra towels we were told that they did not have any. They told me I could get some at 10 am the next morning and checkout was at 11. The room was... More 

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 3, 2014

After traveling all you want to do is take a hot shower and relax. The room was nice, smoke free, clean, plush bed, even though the sheets was to small and we kept putting the fitted sheet back on, we got extra towels when asked, tub had built in dirt in it but over all it was ok UNTIL we... More 

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Shreveport, Louisiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 31, 2012

I came there last week and rented a room, the room was great. However, when I went to the pool I was harassed by a white male and his son. They started questioning me about do I have a room here and demanded to know my name. They little boy went to the front desk to question the girl on... More 

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Senior Contributor
22 reviews 22 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 26, 2012

The title is a good thing, the outside looks like someone ran over the place with three cans of paint. It needs a new coat of paint and a new color as well. The rooms are very nice, new carpet, bathroom, marble vanity, the whole enchilada. My room had this ginormous spa bathtub, it looked like one of those private... More 

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Pocono'Mtn, Pa.
Top Contributor
59 reviews 59 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed June 11, 2012

We checked in early,watched a little tv and then went to eat dinner. When we returned the TV was out and did not return until the next morning as we were checking out. They blamed it on the cable supplier but I don't know.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2012

hi,my name is Teresa , I just want to say that ,i remember what the Pelican used to be like ,because i used to work here in 2004...Yes it had a very bad reputation,but like people,things can change for the better..Now i am staying at the Pelican ,we tried the regency,but the management wasn't very professional and the bad things... More 

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Long View, Texas
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 28, 2011

We stayed at this property all last week. They have just re-opened. It has been renovated. It is great! The service was the best at any property that I have stayed in the area, very FRIENDLY! Room comfortable & clean. I understand it is under new ownership as well as management. If you have to stay in the Shreveport-Bossier City... More 

Was this review helpful? Yes 3
Laura L, Guest Relations Manager at Moonrider Inn, responded to this review

Thanks for your support. Glad to hear you enjoy staying with us. The Brand New Pelican Inn & Suites wants to be a place where our guest can feel like home. Be sure to let us know if there is anything we can do to serve you better in the future More 

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Additional Information about Moonrider Inn

Address: 5215 Monkhouse Drive, Shreveport, LA 71109 (Formerly Pelican Inn & Suites)
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:2 star — Moonrider Inn 2*
Number of rooms: 148
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