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Hilton Shreveport

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104 Market St, Shreveport, LA 71101
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1 room 1 guest
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Hilton Shreveport
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547 Reviews from our TripAdvisor Community

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Traveler rating
    223
    171
    75
    54
    24
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106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Ms. Ava Ball, was awesome. She didn't seem as if she was just at work . It shows that she loves her job. I've stayed a multiple hotels and hands down her customer service will be one of the main reasons I come back. She made me feel at home and happy to spend my money there. Great customer service... More 

Was this review helpful? Yes
Jackson, Mississippi
5 of 5 stars Reviewed 3 days ago NEW

Hilton Shreveport was my home away from home for several months. The staff made my stay a great experience. I highly recommend the Hilton Shreveport for long term or short term stay. Valet staff are always available to assist, especially Dominique, Sidney and Ray. Front desk staff have excellent customer service. They always greeted me by name, each morning and... More 

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Myrtle T- Thank you for taking the time to post a review of our property online. Thank you for choosing Hilton Shreveport as your home away from home during your extended stay with us. I am happy to hear that you had such a positive experience during your visit and that several of our associates made such a positive impression.... More 

Los Angeles, California
5 of 5 stars Reviewed 3 days ago NEW

My experience at this Hotel was awesome! From the food to the drinks 😊 to the Awesome Front desk clerk, Ava. She has the most beautiful personality and hospitality. She made my experience at this Hotel comfortable and made easy accommodations. You definitely have the right person at the front desk. The rooms were nice, comfy and neat and every... More 

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Kim J- Thank you for taking the time to share your feedback regarding your recent visit to Hilton Shreveport. I am so pleased that you enjoyed your experience at our hotel and found Ava to be so personable and hospitable upon your arrival. I am also glad that you enjoyed our guestrooms and found them to be comfortable. Thank you... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

Ms. Ava was very friendly and prompt . She greeted me with a smile and was very familiar with the ammenties in the area. I really enjoyed my stay and will definitely be returning to this hotel whenever i''m in the area.

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Krithone M- Thank you for sharing your feedback regarding your stay with us. I have shared your kind words with Ava and the rest of our team. It is our pleasure to be of service and are delighted you chose to stay with us. We hope to welcome you back to Hilton Shreveport in the near future. Richard Lamperti Director... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a very lovely hotel to stay!!! I enjoy the stay and the bar area !!! The lady Mrs Ava at front was very nice n made u feel so welcomed showed very nice n good hospitality !!! I would recommend it to a friends n family to stay!! I loved it looking forward to my next stay !!!!!

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Jada A- Thank you for staying here with us at Hilton Shreveport. We appreciate you taking the time to post such a positive review of our property. I am glad that you enjoyed your overall visit and that Ava at the Front Desk welcomed you so warmly upon your arrival. We are fortunate that we have associates such as Ava... More 

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

Ava Ball has exception customer service skills. She was very informative about the hotel as well as events in the surrounding area. Ava kept a smile throughout our transaction and I give her an A plus

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Sharon R- Thank you for posting your feedback on tripadvisor. I am pleased that you had an enjoyable visit and received exceptional guest service from Ava at the Front Desk. We certainly believe that it is our team that makes the difference and we work hard every day to make a memorable experience for all of our guests. Thank you... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I just wanted to report that during my out of town get away the weekend before last, I wanted to give great gratitude to a wonderful worker you have there!! Her name was Ava, n she was so curtious and kind!!! She greeted me with the most cheerful smile n excellent attitude!! I really appreciate that customer service from Mrs.... More 

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Ri R- Thank you for taking the time to provide us with feedback regarding your recent experience at our property. I am pleased that you enjoyed your visit and received such great service from Ava at the Front Desk. I will be sure to share your positive comments with her and the rest of our team. Thank you again for... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Ms Ava Ball was the most delightful person that I have ever met she made our stay that much more comfortable and enjoyable. She was very informative and she had the greatest personality. The room was wonderful also clean and very inviting

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Carmalita B- Thank you for posting a review of our property online. We appreciate you taking the time to share your positive experience. I am delighted that you enjoyed your stay with us and received exceptional service from Ava at the Front Desk. We believe it is our associates that make the difference and I am glad that we made... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 4 days ago NEW

I would like to thank the Hilton shreveport for a great stay this past weekend and the front desk clerk Ms.Ava Williams - Ball gave me and my family excellent service....The food there was awesome! Love the sport's bar atmosphere, they have a great shuttle bus & also the Hilton has great room service from morning til night....

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Tee R- Thank you for taking the time to provide us with feedback regarding your recent visit to Hilton Shreveport. I am pleased that you received excellent guest service from Ava at the Front Desk and enjoyed the food in the lobby bar. I will be sure to share your positive comments with Ava and the rest our team. We... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Demarlo was fantastic and so helpful and also signed me up for hilton honors, I would defintely stay here again, Ray the valet was so helpful. i It is centrally located close to the restaurants and casino,s, also like the shuttle. althea brown.

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

althea b- Thank you for posting your review of our property online and for taking the time to provide us with your feedback. I am pleased that you enjoyed your visit and received exceptional service from Demarlo at the Front Desk and Ray in Valet. I will be sure to commend these employees for delivering on the Hilton promise. Also,... More 

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