We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Shreveport

Hotel deals
Hotel website
104 Market St, Shreveport, LA 71101
Special Offer
VIP Concert Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Shreveport
Professional photos View all
Browse nearby
Hilton Shreveport
Write a Review

489 reviews from our community

Traveler rating
    191
    157
    71
    47
    23
See reviews for
86
107
25
217
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (489)
  • Mar-May only
    (133)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (118)
All months
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed 4 days ago NEW

I really liked it here. The staff were all very nice & personable. Continental breakfast was good. The decor was very nice & modern although I personally find homey places more comfortable. Parking left a little to be desired. Parking garage is across the street & not easily accessed.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 4 days ago NEW

Very expensive compared to the service. I went to the bar and it took actual an hour to make a drink the woman never came to ask if I was eating so that was another hour for the food. I also got hungry we I went to the room and paid five dollars for cereal which other hotels I been... More 

Was this review helpful? Yes
Don C, General Manager at Hilton Shreveport, responded to this review

Thank you for taking the time to complete a tripadvisor review from your current stay. Please allow me to apologize for the less than favorable impression you have of our hotel due to the lack of service you received in our Food and Beverage Outlets. Be assured that I have addressed your concerns with our management team and we are... More 

1 review
5 of 5 stars Reviewed 1 week ago

Be sure to ask for Miss Ava. As a frequent traveler and diamond rewards member I expect great rates and service. This is one of the best Hilton properties I have stayed in. Miss Ava found me a very nice room, great rate, and local directions. 5 STARS!!

Was this review helpful? Yes
Irving, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I highly recommend this hotel. I checked in for one night during a weekend stay and had an amazing experience. I travel a lot and have Diamond status for Hilton but the treatment of the staff was totally different than any other Hilton chain I've been to. One person in particular that I want to recognize is Ava. She went... More 

Was this review helpful? Yes 1
Richard L, Manager at Hilton Shreveport, responded to this review

acousi1- Thank you for your positive review of our property. I am certainly pleased to learn that you enjoyed your stay and had an amazing experience with us. I'm especially pleased that you received exceptional service from Ava at the Front Desk and that she went out of her way to make your experience more enjoyable. As a Hilton HHonors... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The customer service at this Hilton property was outstanding. Ms. Avi at the front desk was very helpful and provided my fiance and I with great customer service. She is very good to work with. Also the staff in the cafe was very good as well. As Diamond members the staff ensured we were provided a great breakfast experience and... More 

Was this review helpful? Yes
Hineston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Only stay for one night. The velvet parking was great and was upgraded to a suite cause I'm a HHonors and Hilton Grand Vacation member. Pillows could have been a little better and the bed little firmer. Other than that it was a great stay. Would definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked hotel thru priceline at a great price. Shuttle service fast and prompt. Vallet parking tops. Check in ok as computers were down. Got to room and immediately noticed drawer would not stay shut. Then noticed little things like lamp shades have holes in them. Just shabby for a class hotel like hilton. Then took shower and washed hair and... More 

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Donna S- Thank you for being our guest at the Hilton Shreveport and for taking the time to provide us with feedback about your experience. While I am pleased that you had a positive encounter with the Valet team and enjoyed our shuttle service, I apologize that you had problems during the check-in period with our system being down and... More 

Madison, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Gerat food and and excellent service provided at the hotel and this loation is walkable distance to all major retails and casinos. I thought this would be much far away from the Hwy 20 but let than two miles and I prefer choose vallet parking rather park by yourself

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel with well appointed rooms and complimentary shuttle service to local attractions and casinos. Restaurant has a great menu with wonderful food. I stay at this hotel on a regular basis. Ava at the front desk is always very helpful along with all the hotel staff.

Was this review helpful? Yes
Shreveport, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a really nice hotel but let down by the service in the restaurant. Some restuarant staff were friendly but some were not. Some waiters/waiteress did not write down our orders for meals, consequently our orders were mixed up or we got the wrong orders or other table orders.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

Sin W- Thank you for providing us with feedback about your visit at the Hilton Shreveport. While I'm glad that you enjoyed the hotel, I apologize that you were let down by your overall experience in the restaurant. I can certainly understand your disappointment with inconsistent service levels and having your orders filled incorrectly. I have reviewed your comments with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Bathroom (3)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Pool/beach area (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (3)
Viewed
Other (13)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay