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Hilton Shreveport

Certificate of Excellence
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104 Market St, Shreveport, LA 71101
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VIP Concert Package
Best prices for: 1 room 1 guest
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Hilton Shreveport
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Hilton Shreveport
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463 reviews from our community

Traveler rating
    174
    154
    69
    44
    22
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203
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Worth, Texas, United States
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have been staying here on business and I just had to share how great a property this is. Ms. Ava at the front desk is wonderful and a true problem solver. The manager, Don Cook, has a letter in every guest room with his personal e-mail and cell phone. I had an issue with room service and while Ms.... More 

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columbus, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

very courteous staff; good food at the downstairs restaurant; a slight bit of noise through the walls, but the tv or AC could drown out the noise. My water was a little cold when I arrived in the early evening, but an early AM showere proved to be pretty hot. Perhaps you should just add the parking fee into the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Austin, Texas
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went for our anniversary. I put notes on the reservation but no one even acknowledged it. The valet brought a luggage cart over to my husband, left for him to do all the work, then comes back & asks if we need help taking it to our room! My husband told him that since he's already done all the... More 

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Columbus, Georgia
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel was clean. I had no major complaints. The food in the doewnstairs restaurant was good. Everything was fine, in general, but when I first got there, around 5 PM, i went to take a shower and the water really never got more than tepid. I was disappointed... and I let it run for a long while hoping it... More 

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McKinney, Texas
Top Contributor
281 reviews 281 reviews
57 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on a recent business trip. The location is very good and is near the casinos if you are into that. The room was clean and comfortable. It was also well stocked with the type of amenities you would expect from a Hilton property. The restaurant associated with the hotel, Market 104 was the WORST hotel restaurant I... More 

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Dallas, Texas
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night. Location is very good staff was extremely friendly I was given exactly what I asked for as well as 2 complimentary bottles of water. Hotel has a great bar easy access to the convention center or 2 nearby casinos. The shuttle will take you to the nearby casinos. They pool area was... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

We booked VIP concert Getaway package, includes free shuttle to Centurylink Center and 2 free cocktails. Check in is at 4 we got here at 5:30 and had to wait 30 minutes for them to get our room clean. This put us behind schedule, we had arranged for the shuttle to pick us up at 6:30 it did not get... More 

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Richard L, Manager at Hilton Shreveport, responded to this review

Lindaannalee- Thank you for your recent visit to Hilton Shreveport. I appreciate you taking the time to provide us with feedback regarding your experiences at our property. I sincerely apologize that you were not satisfied with the overall service levels and found numerous deficiencies while our guest. I assure you that what you described is not indicative of the level... More 

Shreveport, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel provides the experience one would expect from the Hilton Chain. Friendly and helpful people, great rooms and plenty of care. Check in was a snap, for those who qualify, pre-arrival check-in is available and very useful. Room was very clean and well stocked with amenities like a small fridge, microwave, and coffee pot. Television was good sized and... More 

Review collected in partnership with Hilton Hotels & Resorts

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Richard L, Manager at Hilton Shreveport, responded to this review

Dear Billy M.- Thank you for your five star review of our property! I'm pleased to hear that you found our rooms to be clean and enjoyed the in-room amenities in addition to our friendly and helpful employees. Additionally, I'm glad you have benefited from utilizing our Digital Check-in option. Exclusive to Hilton, select guests can now check-in and select... More 

Tyler, TX
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Whether you're in Shreveport on business or here to play but don't want to stay at the casinos, this is a great hotel selection. Good location, usually decent rates, and an on-premises bar, restaurant, and Starbucks provides everything you need for your stay. My only complaint was the temperature of the "hot" foods on the breakfast buffet, but you can... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Richard L, Manager at Hilton Shreveport, responded to this review

WorkinToPlay- Thank you for your five star review of our property! We work hard every day to deliver exceptional service, fresh delicious food and clean comfortable rooms for our guests. While I'm delighted that you are one of our repeat guests and have made us your home away from home, I apologize that you were disappointed with the temperature of... More 

Senior Contributor
41 reviews 41 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was there this week for business and the lobby and hallways was freezing and that is being kind. I do realize that a cold front came through, however I felt that the lobby was a freezer. I just hope that this is just a 1 off

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