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All 36 Shreveport hotels

Holiday Inn Express & Suites Shreveport

2.5 of 5 Hotel   |   8751 Park Plaza, Shreveport, LA 71105
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Ranked #25 of 36 hotels in Shreveport
A recent review
3 of 5 stars Reviewed January 22, 2014
RamblingManTN Nashville, Tennessee
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  • Reviews (29)
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29 people have reviewed this hotel

Traveler rating
    8
    10
    3
    4
    4
See reviews for
8
6
1
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 17, 2014

We stayed at holiday inn because I have always been happy with the chain......until now. The front desk staff was helpful, but I have never seen such poor housekeeping in a hotel like this. The toilet was left with poop splatter on the toilet for an entire week. I had to call down to the front desk because housekeeping never... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Shreveport, responded to this review

Dear Glen G, We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding your stay. Sincerely, Karen G. Case Manager IHGCare More

Nashville, Tennessee
Top Contributor
124 reviews 124 reviews
84 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 22, 2014

During my stay, the internet was almost unusable due to how slow it was. Not so good for those of us traveling on business who need the internet when we're back at the hotel. In addition, there were no open power outlets near the bed or within reach of the bed. I had to unplug a lamp to be able... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Shreveport, responded to this review

Dear RamblingManTN, Thank you for your review. I’m happy to hear you found our hotel clean and the staff friendly and welcoming. It is unfortunate we fell short of your expectations on some aspects of your stay. I have taken note of your comments regarding the internet and breakfast services. Please be assured that all comments are acted upon and... More

Lake Charles, Louisiana
1 review
1 of 5 stars Reviewed November 28, 2013

This was a plan B stop because of weather. Location is excellent and pets are allowed. The front desk staff member was professional, polite and helpful. The outside temperature was at freezing. When turning on the room heater a burning chemical smell (commercial deoderizer and funk) filled room 401. I had to open the window because I was coughing. I... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Shreveport, responded to this review

Dear APraline2013, Thank you for taking the time to write your review. We regret you were unable to stay with us due to the problems encountered with the heater in the rooms. We will be addressing the matter with the respective departments in order to avoid these unnecessary issues in the future. We appreciate your honest feedback as it is... More

Lafayette, Louisiana
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 24, 2013

There were no scary surprises and every single person working there was polite and helpful. room was quiet and beds felt great. breakfast is the typical fare at a small hotel, and items were fresh and well stocked. I think I will continue to seek out Holiday Inn express when traveling.

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Sydney, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2013

Stayed here with my fiancee in King spa suite; room was very clean staff very good and free wifi. Room was quiet and breakfast good. I will stay here again as it was great! boardwalk is a short drive away

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

The room was very clean, prompt service at front desk (this time), didn't walk out of breakfast bar still hungry but.....probably the most bland breakfast food I have ever had at Holiday Inn, but hey it's a hotel not a restaurant. Very comfy bed!!! We were on 4th floor and water pressure wasn't terrible but.....lots of hot water. Didn't notice... More

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Rosharon, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 2, 2013

My husband and I generally stay at this HIE in Shreveport because of their really great beds. Our second choice is the nearby Hampton Inn but we prefer the breakfast at HIE. This year I desired to splurge on a suite made sure to request top floor. Upon opening the door we were hit with a strong smell of mildew/mold.... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Shreveport, responded to this review

Dear Linda B, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the... More

Nacogdoches, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 27, 2013 via mobile

Normally I'm not a nit-picky person and try to make the best of situations that arise. At first sight our room was okay and appeared to be a typical chain hotel room. My wife and I had stayed in Holiday Inn Expresses prior to this and knew what to basically expect. However, we were sorely disappointed with our stay here.... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Shreveport, responded to this review

Dear Boo-Sparky, Thank you for posting a review of our property. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you our guest to let us know how we are doing and how to better meet your needs. I have taken note of your... More

Austin, Texas
Top Contributor
57 reviews 57 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 7, 2013

Stayed two nights at about double the price of comparable hotels. Dirty towels left in elevator hanging from rail. Night manager sitting on couch in eating area watching tv while we were leaving. Did not even get up for us to check out. Stayed prior night at casino for less than half the price and the room was probably better... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Shreveport, responded to this review

Dear Papadshaw, Thank you so much for your recent comments. I am sorry that you were disappointed on this visit especially with the maintenance levels on site. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments so that we can further improve on our efforts. Again, I do apologize and... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 21, 2013

Stayed here one night for a business trip and was very pleased. The staff was very friendly and accomodating. The room was clean and ready when we arrived. Breakfast was hot and ready and they had very good coffee. I would stay here again if I travel back to the area.

Was this review helpful? Yes
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Additional Information about Holiday Inn Express & Suites Shreveport

Address: 8751 Park Plaza, Shreveport, LA 71105
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Shreveport 2.5*
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Also Known As:
Holiday Inn Express & Suites Shreveport Hotel Shreveport
Holiday Inn Express And Suites Shreveport

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A new addition to Shreveport is the Holiday Inn Express & Suites Shreveport, Louisiana, conveniently located to I-49 and Bert Kouns Industrial Loop Expressway, Adjacent to Bossier City, Longview and Tyler, Texas. This well appointed, state-of-the-art hotel is centrally located to New Orleans, Dallas and Jackson, MS. Casinos, shopping malls, local attractions, downtown Shreveport and an array of restaurants featuring local Gulf Coast cuisine is within a short drive from the hotel. Our special in room amenities include free wireless and hard line high-speed Internet, microwave and refrigerator, free local calls and premium cable channels including HBO, ESPN and CNN. The hotel is also a 100% smoke free environment. Businesses:, General Motors, Frymaster, Cellxion, Rountree Automotive Group Hospitals: Willis Knighton, Christus Schumpert, LSU Health & Science, Shriners Hospital for Children Universities: Louisiana State University of Shreveport, Centenary College, Bossier Community College, Louisiana State University of Health & Science. Local Attractions:Harrah s Casino, American Rose Center, Bossier Boardwalk, Shreveport-Bossier City Mardi Gras. Stay Smart at the Holiday Inn Express & Suites Shreveport Louisiana. ... more   less 
Number of rooms
69

Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Shreveport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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