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Residence Inn Shreveport Airport

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4910 West Monkhouse Drive, Shreveport, LA 71109
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Residence Inn Shreveport Airport
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Residence Inn Shreveport Airport
Residence Inn Shreveport Airport
Residence Inn Shreveport Airport
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62 reviews from our community

Traveler rating
    24
    22
    11
    3
    2
See reviews for
22
10
3
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plano, Texas, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

I have stayed at the Shreveport Residence inn at least twenty times over the past several years, as recently as last week, and have always had a very pleasant stay. The studio room has a living/ kitchen are that is noticeably separate from the bedroom, separated by a wide archway. In the suite, the two rooms are separated by a... More 

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Chesterfield, Virginia
Contributor
14 reviews 14 reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 14, 2015

Way room was described thought it was 2 rooms, not open area of bed, living area & kitchen. Linens for sofa bed were torn & threadbare. Towels were not full compliment & when called was told could come to desk & pick up. Next day took sign off door at 11 am so could receive housekeeping but no one came.... More 

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Sherry S, General Manager at Residence Inn Shreveport Airport, responded to this review

Hi Janae! Thank your for letting us know about your recent stay! I would love to visit with you to find out more about your stay and to see if there is something we can do to restore your trust in the Residence Inn Shreveport! I am so sorry that you experienced problems during your stay! Please feel free to... More 

New York
Top Contributor
230 reviews 230 reviews
78 hotel reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed November 1, 2014 via mobile

Room furniture is in need of an update. Typical residence inn room layout. Located a few minutes from the airport. Easy access to the freeway. Employees very kind. Toilet seat wouldn't stay up. Free parking.

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RIBMSport014, General Manager at Residence Inn Shreveport Airport, responded to this review

Thank you Richard Y for taking the time to write a review about your recent visit to the Residence Inn Shreveport! I am glad that you enjoyed your stay with us and hope to see you again soon! We are scheduled to have a renovation in 2015 and will be replacing furniture at that time! Thank you for choosing Residence... More 

Boston, Massachusetts
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 12, 2014

We stayed here for three nights in a two bedroom, two bath suite at the end of August. It was large, very clean, and comfortable. The only drawback was one of the TVs only worked sporadically. We told the desk clerk and they did send someone twice to fix it, but it would stop working later anyway. There were still... More 

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RIBMSport014, General Manager at Residence Inn Shreveport Airport, responded to this review

Thank you for choosing Residence Inn Shreveport! Hope to see you again soon! More 

Killeen
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 16, 2014

We spent less than 7 hours here due to our road trip schedule but it was easy to find, right off of I-20, clean, comfortable and quiet. Front desk had our keys waiting. 2 bedroom suite works very well for our family and we were delighted one was available at the last minute. Good job on the diversity of your... More 

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RIBMSport014, General Manager at Residence Inn Shreveport Airport, responded to this review

Thank you for choosing Residence Inn Shreveport! We are glad that you enjoyed your stay with us! Hope to see you again soon! More 

Franklin, Tennessee
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 11, 2014

Residence Inn automatically meets so many needs beginning with a safe entrance and registration area offering a friendly greeting, apples, coffee, and a newspaper.....24 hours a day. Rooms are large with full kitchens and everything needed for all cooking. Beds are comfy. Free wifi for catching up on work. Everything is clean and welcoming---like home. This hotel met all of... More 

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RIBMSport014, General Manager at Residence Inn Shreveport Airport, responded to this review

Thank you for your feedback! We are truly happy that you enjoyed your stay with us and hope you will come see us again soon! More 

Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2014

Didn't start great as the night clerk during check-in seemed short and not very courteous. The room was dated, but spacious. Main TV didn't work. Room was fairly clean, but could've been better. I found several small ants during the 1 night stay. Plenty of options during breakfast. Easy airport and interstate access.

Was this review helpful? Yes
RIBMSport014, Manager at Residence Inn Shreveport Airport, responded to this review

Dear KV, Thank you for taking the time to write a review on TripAdvisor! I am truly sorry about the actions of the front desk at check in and the feeling of lack of cleanliness in your suite. I have addressed both of your concerns. I am glad that we were able to accommodate your closeness to the airport and... More 

Grapevine, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 16, 2014

Very dated rooms. The outside looks nicer than the inside. The staff was helpful and the entire hotel clean. The room had old furniture and carpets but still clean. I didn't feel like it was at the level of a Marriott.

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RIBMSport014, Manager at Residence Inn Shreveport Airport, responded to this review

Thank you for your review! We appreciate feedback from our valued guests! Please accept my apologies for the problems you had during your stay! Please let us know if there is anything we can do to restore your trust in Residence Inn by Marriott Shreveport More 

Fort Irwin, California
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 28, 2014

Rooms are spacious. It's good to have a kitchen and a living room. The rooms were clean. Amenities were well stocked. Comfortable beddings. Breakfast was good and it's included in the room. Nice outdoor pool and a hot tub.

Was this review helpful? Yes 2
RIBMSport014, Manager at Residence Inn Shreveport Airport, responded to this review

We are so glad that you enjoyed your stay with us! Call us when you plan to return and we will be happy to assist you with reservations! Have a great weekend! More 

Brooklyn, New York
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 22, 2014

I wanted to try a different hotel and after being able to look at the room decided to stay. It was clean and full of everything you would need. Full kitchen, utensils, great fro long stays! I've slept in better beds but it wasn't horrible. Breakfast was good. I was told they had dinner Mon.-Wed and a young man on... More 

Was this review helpful? Yes 1
RIBMSport014, Manager at Residence Inn Shreveport Airport, responded to this review

Thank you for your comments about Residence Inn by Marriott Shreveport! We are glad that you enjoyed your stay with us. I apologize for the lack of communication regarding the additional hold on your credit card to cover incidentals. We hope that you will return to see us soon! More 

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