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All 36 Shreveport hotels

Residence Inn Shreveport Airport

3.0 of 5 Hotel   |   4910 West Monkhouse Drive, Shreveport, LA 71109
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Ranked #14 of 36 Hotels in Shreveport
A recent review
4 of 5 stars reviewed 4 days ago
sng49 Boston, Massachusetts
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57 reviews from our community

Traveler rating
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    20
    10
    2
    2
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20
9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Boston, Massachusetts
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for three nights in a two bedroom, two bath suite at the end of August. It was large, very clean, and comfortable. The only drawback was one of the TVs only worked sporadically. We told the desk clerk and they did send someone twice to fix it, but it would stop working later anyway. There were still... More

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Killeen
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent less than 7 hours here due to our road trip schedule but it was easy to find, right off of I-20, clean, comfortable and quiet. Front desk had our keys waiting. 2 bedroom suite works very well for our family and we were delighted one was available at the last minute. Good job on the diversity of your... More

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Franklin, Tennessee
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 11, 2014

Residence Inn automatically meets so many needs beginning with a safe entrance and registration area offering a friendly greeting, apples, coffee, and a newspaper.....24 hours a day. Rooms are large with full kitchens and everything needed for all cooking. Beds are comfy. Free wifi for catching up on work. Everything is clean and welcoming---like home. This hotel met all of... More

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Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2014

Didn't start great as the night clerk during check-in seemed short and not very courteous. The room was dated, but spacious. Main TV didn't work. Room was fairly clean, but could've been better. I found several small ants during the 1 night stay. Plenty of options during breakfast. Easy airport and interstate access.

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RIBMSport014, Manager at Residence Inn Shreveport Airport, responded to this review

Dear KV, Thank you for taking the time to write a review on TripAdvisor! I am truly sorry about the actions of the front desk at check in and the feeling of lack of cleanliness in your suite. I have addressed both of your concerns. I am glad that we were able to accommodate your closeness to the airport and... More

Grapevine, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

Very dated rooms. The outside looks nicer than the inside. The staff was helpful and the entire hotel clean. The room had old furniture and carpets but still clean. I didn't feel like it was at the level of a Marriott.

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RIBMSport014, Manager at Residence Inn Shreveport Airport, responded to this review

Thank you for your review! We appreciate feedback from our valued guests! Please accept my apologies for the problems you had during your stay! Please let us know if there is anything we can do to restore your trust in Residence Inn by Marriott Shreveport More

Fort Irwin, California
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 28, 2014

Rooms are spacious. It's good to have a kitchen and a living room. The rooms were clean. Amenities were well stocked. Comfortable beddings. Breakfast was good and it's included in the room. Nice outdoor pool and a hot tub.

Was this review helpful? Yes 2
RIBMSport014, Manager at Residence Inn Shreveport Airport, responded to this review

We are so glad that you enjoyed your stay with us! Call us when you plan to return and we will be happy to assist you with reservations! Have a great weekend! More

Brooklyn, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 22, 2014

I wanted to try a different hotel and after being able to look at the room decided to stay. It was clean and full of everything you would need. Full kitchen, utensils, great fro long stays! I've slept in better beds but it wasn't horrible. Breakfast was good. I was told they had dinner Mon.-Wed and a young man on... More

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RIBMSport014, Manager at Residence Inn Shreveport Airport, responded to this review

Thank you for your comments about Residence Inn by Marriott Shreveport! We are glad that you enjoyed your stay with us. I apologize for the lack of communication regarding the additional hold on your credit card to cover incidentals. We hope that you will return to see us soon! More

Colleyville
Top Contributor
57 reviews 57 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 11, 2014

The hotel is the only extended stay hotel near the airport and both the hotel and people are nice. The rooms are nice and roomy but some of the fixtures in the room are showing their age. I found the location very good for both an airport location and making sales calls in the Texas and Louisiana area. The breakfast... More

Was this review helpful? Yes 1
Dallas, TX
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed April 12, 2014 via mobile

Let me first say that the staff woman at the front desk was incredibly friendly and warm. I checked in at 10 pm after a long road trip. She was great -- she should get a raise! Other than that, this is probably the worst Residence Inn I've ever stayed at and probably the second worst Marriott ever. And that's... More

Was this review helpful? Yes 2
cathyp68, General Manager at Residence Inn Shreveport Airport, responded to this review

Dear Wanderer888, Thank you for taking the time to post your comments on your stay at the Residence Inn Shreveport. I am truly sorry that your experience with us was un-favorable. We take great pride in our positive customer scores on cleanliness, service and safety and follow all Marriott standards. I apologize that we did not meet your needs. We... More

Ardmore, Oklahoma
1 review
5 of 5 stars Reviewed March 5, 2014

this hotel is clean and nice. good area and great price. Had a double charge on our credit card that was reversed upon calling. All good. great for our family! Breakfast was good and the pull out couck was nice.

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cathy p, Manager at Residence Inn Shreveport Airport, responded to this review

Wow I love it!! Thank you so much for taking the time to say such kind words about our hotel. My team loves it when we hear feedback from our guests, it's very motivating and makes us happy. I apologize for the billing error but I'm glad we were able to get it corrected quickly for you. We look forward... More

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Additional Information about Residence Inn Shreveport Airport

Address: 4910 West Monkhouse Drive, Shreveport, LA 71109
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Shreveport Airport 3*
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Also Known As:
Residence Inn Shreveport Airport Hotel Shreveport
Shreveport Residence Inn

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