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Sam's Town Hotel and Casino Shreveport

3.5 of 5
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315 Clyde Fant Parkway, Shreveport, LA 71101 (Formerly Harrah's Shreveport Casino and Hotel)
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Sam's Town Hotel and Casino Shreveport
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Ranked #10 of 36 Hotels in Shreveport
A recent review
3 of 5 stars reviewed 6 days ago
Loretta B Van, Texas
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439 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Van, Texas
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First off, I have been a customer of yours since taken over from Harrahs! I have previous posts before this one. This visit seemed to be sub-par in the Hotel and Customer Service. Upon arriving, I utilized Valet for once. Fast and Efficient with courteous personnel! Continuing to Check-In, the guy who checked me in was fast and efficient! Upon... More 

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Little Rock, Arkansas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room was nice, spacious and clean. Parking across street with a walking "overpass" across to hotel/casino. Plenty of parking on a Monday. We chose Sam's Town in Shreveport as opposed to staying across river in Bossier City as they have resort fees in addition to taxes. Would stay there again.

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Dallas, TX
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I travel to Shreveport about once a month and occasionally stay at Sams Town. We tend to travel last minute so we usually just stay where we can get a room close to the casinos. The rooms are clean, spacious and well appointed. We were on the 16th floor with a partial view of the river and... More 

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Texarkana
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I try to pick one night out of the month to try to get out of town for an over night stay, without the kids. Sam'sTown in Shreveport/Bossier was our choice for this night. We have been to Sam's Town numerous times in the past 10 years and have always enjoyed our stays but this time it... More 

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Sarah S, Manager at Sam's Town Hotel and Casino Shreveport, responded to this review

Thank you so much for your honest feedback regarding your stay. I am glad to hear that you have been a loyal customer with us for so long, but I absolutely would like to apologize for our mistake that initially inconvenienced your stay. I am hoping that the rest of your trip was enjoyable and our team's service exceeded your... More 

Texarkana, Arkansas
Level Contributor
23 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at Sam's Town for probably the 30th time last night, and still love it. Rooms are nice and upgraded. There was a little hiccup at check-in due to another person with the same name staying the same night, but it was quickly fixed. Sam's Town live bartenders were exceptional, as always, and the band was great. Love, love,... More 

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Nacogdoches, Texas
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed here numerous times with comped rooms and have paid for rooms. We have always been able to check in early, the rooms are always clean, comfy beds, the restaurants in the casino are fair priced and very good. All staff have been wonderful at every stay and we were even upgraded to one of the suites for... More 

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Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just needed a place for the night and price wasp great. Room nice and large. People great. Food good. Casino generous with drinks and wins. I would be happy to come back here. Wish I was here long enough to explore the area.

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Mesquite
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was our first time staying at Sam's Town & it was a very good stay. The rooms are very nice & check in/out was a breeze with a great staff. It was the weekend, so the main lobby has a live band that keeps the atmosphere fun & lively. Even if you aren't a gambler, it would be a... More 

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Somerset, Texas
2 reviews
3 of 5 stars Reviewed 3 weeks ago

First day of visit: shower would not shut off. Repairman came in and fixed it right away but restroom now has his boot prints all over it. Not a problem since I know the room will be cleaned the next day. The room was not cleaned the next day., Wet towels all over bathroom, boot prints all over bathroom. Beds... More 

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Verden, Oklahoma
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here one night on our way to another destination. We had a great room with good view of the river. Staff super nice and helpful. We were able to get a room with a sleeper sofa for the kids. Room had wonderfully cool AC!! Pool was a big hit with the kids. Would stay here again it was fun... More 

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