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Sam's Town Hotel and Casino Shreveport

3.5 of 5
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315 Clyde Fant Parkway, Shreveport, LA 71101 (Formerly Harrah's Shreveport Casino and Hotel)
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Sam's Town Hotel and Casino Shreveport
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Ranked #10 of 36 Hotels in Shreveport
A recent review
4 of 5 stars reviewed 2 days ago
ACD1980 Olla, Louisiana
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403 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Olla, Louisiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

After reading several negative reviews I was worried about staying here. It was the location for a work conference. We actually had a very nice stay. Our room was on the 17th floor with a great view of the river. It was clean and spacious. No complaints whatsoever. I didn't notice any smoke smell others talked about in the hotel.... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed winning !!! ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ! I won 15,000 playing the slots which I donated to my church! I played on all levels ! The staff was very nice! Professional ! Professional!! Clean!!! ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ธ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ๐Ÿ’ถ

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Had not been here in a few years. Very outdated along with being nasty. Only place that haddock room s available. Now I know why! Smell of stale and fresh cigarette smoke everywhere. Thermostat in room doesn't work, either freeze or burn up! Bed smells like dirty feet. Go somewhere else or sleep in the car!!!

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Quinton, Oklahoma
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

this is the 2nd time we have stayed here and the rooms are so nice and clean. Very spacious. Nicely decorated. Large bathroom with the toilet having its own space with a door. Also has a nice vanity area to sit and style your hair and put your makeup on. The room was also very clean. Bed was comfortable and... More 

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Los Angeles
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is just a bit older, it's fine. I understand allowing smoking in the casino, but the rooms and hotel floors should remain non-smoking, It's disgusting, the smell, the feel of it, that smell never goes away. I can't believe this hotel has not gotten with the times on this issue. The rooms are nice and big, but it... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I have been to Sams casino a few times and the dealers are rude.... Expecially the morning crew.... Waitress hardly came around serving drinks.... Would highly recommend the other properties before this one.

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Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Casino eats your money. Rooms are big but a little dirty if you look. High prices for coffee, snacks, they require $100. Deposit you have to wait to get back! Must use valet or park a great distance away.

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Sarah S, Manager at Sam's Town Hotel and Casino Shreveport, responded to this review

I would like to thank you for the feedback that you provided regarding your most recent visit. We value this information because it helps us to better serve you and assists us in making your overall visit to our property an enjoyable and memorable experience. Please know that we are constantly updating all facets of our services and products to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The rooms are one of the very BEST in Louisiana and it is in a very good location for alot of great activities in Shreveport. The Casino is a very Entertaining activity and the games are the best at pay back that I have seen in the area. It is within walking distance of another Casino which makes it a... More 

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amarillo, tx
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Older hotel but well maintained rooms. The rooms were well laid out and large. The attitude of the employees should be improved. The casino needs updating. The buffet was horrible and brought the rating down(see my review of the International Buffet)

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Lufkin, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Check in was a disaster. We booked a double queen and when we arrived around 3 pm for check in we were told that the only Rooms available were king rooms. It aggravated us because we had specifically checked & paid online for double beds. The front desk girl had a bad attitude about it like it was our fault... More 

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Sarah S, Manager at Sam's Town Hotel and Casino Shreveport, responded to this review

Thank you for posting comments regarding your most recent stay, and I want to apologize that your experience was not satisfactory. The service experience that you encountered is not indicative of our operation as a whole, and I am sorry that this happened. I would love to talk with you personally regarding this. Please call me at your convenience at... More 

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