After reviewing TA, I picked this hotel and accompanied my husband on an overnight business trip. We “lucked” in to a great room special of $75 including tax through the hotel’s website. As read here on TA, I didn’t expect much from the front desk personnel and that is what we got, not much but then again nothing awful. We... more

Rooms were great, housekeeping was very prompt when asked for more towels! They were at our room in less than 5 minutes. Hotel staff was very, very friendly! Only people that had a little attitude were the check in gals, but overall nothing to worry about! People in Shreveport, Bossier City were beyond nice to my 3 year old daughter.... more

Room was good,bed was hard. Maid staff was polite, didn't see why you should have to pay for wireless internet when you pay that much for room. Be aware you will have to put up $ 50 deposit when you check in and then get it back when you check out.???? And it doesn't matter if you have cash or... more

We were skeptical after reading some of the reviews, but I went ahead and made the reservations online at a really good price of $66 a night. We were very impressed with everything we saw. One young lady in the buffett tried to serve up a little attitude but it was ignored. All in all this is a fantastic place... more

I stayed at Sam's Town Hotel and Casino the weekend of February 6th-8th with friends. Let me preface my review, which is negative, by stating that I won money. I had a lucky run at BJ and finished well ahead. However, overall, the experience was below average. Our room was spacious and clean with a nice view of the river,... more

Hotel rooms were nice and clean, but as for the rest of the hote,uh,uh. Restraunt service was terrible, wait staff slow, unresponsive and rude. Casino was dirty, smelly and stuffy. Cocktail service was slow. I had sat down at a table,, turned in my players card, it sat there for 30 minutes, without a pit boss picking it up. I... more

I was very pleased with the hotel room and the front desk staff. The room was large and very comfortable. The front desk and valet were very polite and helpful when we needed them. The deli breakfast was very good. Now, the detractors were the casino staff, the overwhelming smoke smell (not in the casino, but the hotel itself) and... more

Despite a couple of minor issues, Sam's is a decent place to stay. We booked 2 rooms online and requested rooms on the same floor. I called 2 days prior to our arrival and was told that we had a 90% chance of having our request honored. Of course when we checked in our request had not been honored. But... more

Sam's Town is a great value for your money and frankly a great place to stay in Shreveport. Sam's Town is a casino hotel with all of the pros and cons of this kind of hotel. We have stayed in other Shreveport casino hotels and we keep coming back to Sam's. You can either drive or take a shuttle to... more