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Homewood Suites Shreveport

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5485 Financial Plaza, Shreveport, LA 71129
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Homewood Suites Shreveport
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344 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • Mar-May only
    (92)
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Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We've been to several Homewood Suites before and had great experiences. This hotel was the worst experience we had at a Homewood Suites. We called this hotel on our way to Shreveport and the lady that answered the phone immediately picked up and asked me to hold for a minute. I was on hold for 9 minutes before I finally... More 

Was this review helpful? Yes 2
Bryan, Texas
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here one night during a long road trip. Rooms were clean. Staff was friendly. Wireless signal was good. Extra bedding in closet if you need to use the sleeper sofa. We love the extra room in the suites and would stay here again. Price was $109

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Arlington, Texas
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first Homewood Suites that the mattress did not seem as comfortable as most Hilton beds but it was still decent. The room was clean, spacious and nicely decorated. Housekeeping could have been more attentive. Little things like replacing the shampoo's and lotion were not always timely along with not always straightening the sinks. The breakfast and managers... More 

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Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the beginning, friendly helpful staff (Michelle at check-in), nice clean rooms with full size fridge, dishwashers, microwave, stove, laundry room, breakfast, happy hour with beer, wine and food. Very inviting and accommodating after being relocated from a disgusting hotel. Was a pleasant experience after my nightmare experience. The staff that maintained the dining area were very accommodating, friendly and... More 

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Sequin,Tx., United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The suites are great when you have children or someone that goes to bed early or late. Would like to have 2 doors to bathroom, 1 from living room & 1 from bedroom. Everything was clean and worked well. Did not cook on this trip.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

• I am very happy to read the comments about your recent stay and glad that you found the rooms and cleanliness of our hotel to your family's satisfaction. Hope to see you return soon....safe travels. More 

Spring,TX, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Dinner buffet for last two days was terrible. Wine and beer served in small plastic cups, unlike most Homewood Suites that I stay at around the country. Dinner plates in room are the size of coffee saucers. Bowls aren't much better.

Was this review helpful? Yes 1
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

Magnolia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were very impressed with the hotel. A big reason we chose Homewood Suites was because they were pet friendly. We loved the size of the room and all of the amenities. The staff was very nice and helpful too.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

• Thank you for taking a moment to share your experience. I am happy to hear you were able to bring your pet. We look forward to welcoming you back to the Homewood Suites Shreveport in the not too distant future. More 

Shreveport, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Properly clean and maintain the room. The room was extremely dirty. It was a non-smoking room that smelled like smoke. At one point, there was an influx of "fresh" second-hand smoke into the room. There were multiple stains on the furniture, including a “white” stain on the bed skirt. The bathroom was dirty and had residual urine on the floor.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and apologize for this experience. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from... More 

Helena, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We got here late with two little kids, and had they not been so tired we would have left. The entire 3rd, non-smoking floor, smelled like smoke. There was dried pee under the toilet lid. The dish washer leaked everywhere. The room first smelled sort of sour, and then really intense cigarette smell. The drinking glass in the bathroom had... More 

Was this review helpful? Yes 1
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

Dear jboklahoma, Thank you for sharing a review about your stay with us on Trip Advisor. I understand guest room presentation was a concern, and we are working to correct the issue. I do hope the next time your travels bring you to the area you will stay here with us; we would love to have you. If I can... More 

Spring, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Fantastic! Room, Staff everything was outstanding. Would recommend this hotel to anyone. They were booked and handled every detail like professionals. The grounds were clean, pool was clean and our room was spotless. We will be returning!!

Was this review helpful? Yes
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

Thank you for taking the time to offer your feedback about our hotel. We strive to provide excellent and friendly customer service. It is our hope that our guests feel comfortable for their stay with us. Any input we get helps us improve our efforts. Comments like yours are great morale boosters and remind us why we are in this... More 

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