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Homewood Suites Shreveport

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5485 Financial Plaza, Shreveport, LA 71129
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Homewood Suites Shreveport
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323 Reviews from our TripAdvisor Community

Traveler rating
    223
    61
    22
    13
    4
See reviews for
136
62
12
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Shreveport, Louisiana
3 of 5 stars Reviewed 5 days ago NEW

Being in customer service myself I was quite disappointed with the staff at this hotel. Most of them were rude and barely did their jobs. I went almost a week without my sheets being changed and the most they ever did in my room was change the trash unless I was there to ask them to do something else. The... More 

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maryland
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Recent 4 day stay, severe cut backs in manager's reception and breakfast. Day one, reception Monday night, cheese and crackers,all gone by 6:30pm, no refills. Morning Tuesday,no food until 7 am, very light selection. Evening receptions, limited food, mostly salad. Gone are the small meals which were quite good and gave Homewood a great reputation in the business community. Little... More 

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DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

Thank you for taking the time to offer your feedback about our hotel. We strive to provide excellent and friendly customer service. It is our hope that our guests feel comfortable for their stay with us. Any input we get helps us improve our efforts. Homewood Suites has rolled out a new lighter and healthier menu than it had previously.... More 

Alpharetta, Georgia
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel only has two elevators my room was near the elevator that the staff uses, I saw them take more breaks than work! Housekeeping is average to poor at best. It appears that a lot of people like this hotel and come just to use the pool only. However folks in swimsuits that weigh more than an NFL tackle... More 

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DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. We appreciate you bringing this to our attention. We do not discriminate as to who may stay at our hotel or by appearance. Our housekeeping staff is working... More 

Savannah, Georgia
1 review
2 of 5 stars Reviewed 1 week ago

**Attention Management**I was enjoying my stay until My family and I noticed we where placed right next to a repast . Which no one not even informing us. My child was walking back up to the room from the pool and noticed a casket . Which she was startled this is a family friendly hotel and at least with respect... More 

Review collected in partnership with Homewood Suites by Hilton

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DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

I do apologize that you felt uncomfortable staying due to what your daughter felt she saw. I have spoken to my employees that were working that day and to the employee who lost a family member and was using our meeting room for a repast after the funeral. I can assure you that there was no casket in the hotel.... More 

Hopkinton, United States
Level Contributor
18 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This place was awesome, very comfortable rooms, food was good, serving both breakfast and dinner. The staff was friendly, helpful, the room was always clean, the bed was comfortable. I would highly recommend this place. Ample room in the suites to stay.

Was this review helpful? Yes
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

Thank you for taking the time to offer your feedback about our hotel. We strive to provide excellent and friendly customer service. It is our hope that our guests feel comfortable for their stay with us. Any input we get helps us improve our efforts. Comments like yours are great morale boosters and remind us why we are in this... More 

Amarillo, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel located just off I-20 on a quiet street shielded by tall pine trees. The service and accommodations a meet high standards. Convenient to a number of good restaurants and service stations to refuel your car. It is my first choice of facilities in Shreveport, LA.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

• I am very happy to read the comments about your recent stay with us and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels. More 

Dallas, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean convenient courteous. Well worth the price. This place is very well managed. Room was very clean and comfortable. We traveled with our dog so they put us near an exit for easy dog walks. You'd never know there were pets in the hotel since everything was clean and fresh smelling.

Was this review helpful? Yes
DennisT_GM, General Manager at Homewood Suites Shreveport, responded to this review

• Thank you for taking a moment to share your experience. I am happy to hear you found the cleanliness and staff to your liking. We look forward to welcoming you and your dog back to the Homewood Suites Shreveport in the not too distant future. More 

Hot Springs, United States
1 review
2 of 5 stars Reviewed May 23, 2015

There were long hairs on the bathroom floor and the shower curtain was filthy with hairs. I brought this to the managers attention and he and the housekeeping manager went to the room to see this issue. They promised to fix the problem. The next day there were still long 8-10 inch hairs on the floor and someone had placed... More 

Review collected in partnership with Homewood Suites by Hilton

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Snoqualmie
Level Contributor
169 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed May 19, 2015

First, there are a few folks that mentioned this wasn't in the best neighborhood...I don't see that. It was a bit off the beaten path, but there was nothing shady or scary about the neighborhood. These comments had given me pause as we had our dog with us. I walked my dog am and afternoon around the neighborhood and it... More 

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Spring, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 9, 2015

Nice Place. Good location, friendly staff. Staff handles special requests. Great breakfast. The Managers reception is a nice touch. Had some special requests which the staff handled without issues. I would choose this hotel of a meeting anytime.

Review collected in partnership with Homewood Suites by Hilton

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