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Hilton Garden Inn Shreveport

3.0 of 5 5971 Financial Plaza, Shreveport, LA 71129
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Hilton Garden Inn Shreveport
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Hilton Garden Inn Shreveport
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303 reviews from our community

Traveler rating
    137
    80
    43
    18
    25
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87
58
12
108
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moorestown, New Jersey
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked 3 adjacent rooms, but when we got there, only 2 adjacent rooms were available. We were 2 nurses traveling with a patient that we wanted in the room inbetween us so we could share caring for her, so this was more than a little inconvenient. The room I ended up with was across from the pool and boy... More

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Marietta, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hotel is old and worn out...pick another location! You would be better off sleeping in your vehicle than staying in this hotel! The bed are so old, it's like sleeping in a ditch! There's nicer hotels in the area...at competitive prices!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Dear Valued Guest: Thank you for staying recently at the Hilton Garden Inn Shreveport. I am very sorry your stay was a disappointment. I have addressed your concerns and experience with the entire hotel team so we can ensure they will not happen again. Our team works very hard and strives to exceed expectations every day and we are sorry... More

Lafayette, Louisiana, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My Friend and I needed some much needed REST from life...lol.. so we decided to take a girls weekend to Bossier to visit the Boardwalk. The hotel near the Boardwalk was a bit pricey for our weekend getaway. I found my favorite..Hilton Garden Inn, just 8 miles from the Boardwalk. Our room was spacious, comfortable and with the in room... More

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Corpus Christi, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Front Desk Service was Poor Made a reservation a month in advance requested early check in as well as check out. When I arrived at the hotel they had incorrect information a requested a room in our event block and come to find out they put me in a suite. after i told them that was incorrect they told me... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Barry, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 week tour of southern states staying in 10 hotels covering a variety of ranges and star ratings. This hotel was our stop on the second night and was so good it became the benchmark against which we compared all others. Friendly staff at reception and at breakfast who were genuinely interested in us and making... More

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Virginia Beach, Virginia
Top Contributor
106 reviews 106 reviews
49 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotels is lovely to view...my delux room was nice . the noise from the hyway was so loud all night long. Trucks ...trucks and more trucks could be heard going past. Ask for a room away from the hyway. Or retreat to the pull out sofa in the other section where there was no noise at all. Check in... More

Was this review helpful? Yes 1
Top Contributor
79 reviews 79 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

There is a new general manager for this hotel so things may change. Staff was helpful and friendly. Room including bathroom was clean. The facilities are somewhat dated and showing some wear. View from room was unremarkable. The hotel location is central to city. Van service was outstanding including early morning ride to airport. Breakfast buffet was excellent. You can... More

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Youngsville, LA, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The rooms are so poorly insulated that normal tv and conversation sounds from adjoining rooms is heard clearly. Air conditioner sounds like a loud rainstorm whenever it turns on. Doors closing in the hallway sounds like a loud slam within the room. Clean though, housekeeping did a good job.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 4 weeks ago

This must be the bottom of the totem pole for the Hilton family. The lobby is nice. Initially the room looks nice. The bed is a memory foam, however the left side is broken in room 421. It sinks down several inches when you lay on it while the right side stays up. The bathtub didn't look very clean. Or... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Have stayed at this location multiple times. I stay here whenever I am in Shreveport. The front desk staff are friendly and accomodating. Courtney is the best. I will trade places with others in the line so that she can check me in. The rooms are spacious and very clean. I love the decor in the rooms and the lobby.... More

Was this review helpful? Yes 2
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you LBBro! It is always nice when guest take the time to share their experience with us. Thank you for the great compliments of the staff. I will share you feedback with Courtney. Courtney enjoys greeting the guest with a smile and ensuring everyone is comfortable. Sherry Phillips Asst. General Manager More

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Additional Information about Hilton Garden Inn Shreveport

Address: 5971 Financial Plaza, Shreveport, LA 71129
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
Number of rooms: 142
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Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport

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