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Hilton Garden Inn Shreveport

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5971 Financial Plaza, Shreveport, LA 71129
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Hilton Garden Inn Shreveport
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Hilton Garden Inn Shreveport
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385 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, United States
5 of 5 stars Reviewed 2 days ago NEW

The staff was amazingly welcoming and friendly. The lobby is beautifully appointed. Great value, great price! Easiest check in and check out process I've experienced. I really liked being able to choose my room ahead of time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us. I am so glad it was a great experience and you found it to be a good value. We look forward to having you stay with us again in the future! More 

1 review
4 of 5 stars Reviewed 2 days ago NEW

Me my wife and kids came to Shreveport this past weekend from friday till sunday and the staff was awesome.i was online for a couple weeks trying to choose a hotel since we were going to be in town for a wedding the day of our anniversary, so i wanted to stay in a nice place.so i called and the... More 

Was this review helpful? Yes
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us. I am pleased to hear that the staff was helpful and accommodation and that you enjoyed the breakfast and location. We look forward to welcoming you back the next time you are in the area! More 

Ridgeland, MS
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were in Shreveport on business and are sorry we chose this hotel. The staff was professional and accommodating and when we mentioned our issues with the property they were sincerely apologetic about our issues. The hotel itself is in need of renovation. Our room was on the second floor and as soon as we got off the elevator a... More 

Was this review helpful? Yes
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us. We value and appreciate all guest feedback as it is the best tool we have to continually improve the overall guest experience. I am sorry to hear that we failed to meet your expectations. I am pleased to hear the staff was accommodating and I sincerely hope... More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room was just like every other just off the interstate. Clean. Comfortable. The usual peeling wallpaper in the bath. A little out of the way, but easy on/off for 1-20. Employees were nice, especially housekeeper. Located near fast food, gas, Walmart. If you want a nice dinner or entertainment, you will have to drive in to town.

Was this review helpful? Yes 1
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thanks for taking the time to review your recent experience with our hotel. We value all guest feedback as it is the best tool we have to continually improve the overall guest experience. I will make sure to look into the wallpaper in the bathroom but pleased to hear the rest of your stay was good. We hope to see... More 

Starkville, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

hotel was good but service was poor ... very poor ... we waited over 15 minutes in restaurant to get service and there were only 3 guests. It has to be noted that in the morning the service was very good, but in the evening it was non existent.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry that we failed to exceed your expectations with the service at the restaurant during the evening. We want to always provide the best service to each and every one of our guests. Thank you for bringing this to my attention and I sincerely hope... More 

Longview, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Of the three Hilton family hotels around the Shreveport airport I enjoyed this stay most. The only drawback was probably due to age and so could use a little bit more on the cleaning in the bathroom. I will continue to use this hotel when I leave Shreveport as opposed to the others.

Was this review helpful? Yes
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us. I am pleased to hear that you were satisfied with your stay and that we will be your home away from home when visiting Shreveport. We truly look forward to welcoming you back soon! More 

Tyler, Texas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was exactly the way I expected it to be for a Hilton. Clean, neat and comfortable. The staff were pleasant and helpful. Guest were being taken care of quickly and the longest I had to wait on anything was about three minutes. The only downside to this hotel is that they do not offer a shuttle service to... More 

Was this review helpful? Yes
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to let us know about your recent stay. I am pleased to hear that it was just what you were expecting and the service was great. We look forward to welcoming you back soon! More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton Garden Inn near the Shreveport airport because we had a early morning flight and wanted to be in town. The hotel and staff were great. We all enjoyed the pool and hot tub. Definitely will stay again if we need to sleep over in Shreveport.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us. I am glad the hotel and staff were great and we were able to accommodate you before you flight out of town. We look forward to having you and your family back soon! More 

Dallas, Texas, United States
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice property off the freeway on the west side of town. Not a lot of activity in the area other than a few fast food places, but a great place to stop. Rooms were clean and comfortable. Price was right for good quality.

Was this review helpful? Yes
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to let us know about your recent stay with us. I am pleased to hear it was enjoyable and your room was clean, comfortable and staff friendly. We look forward to welcoming you back in the future. More 

Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had to check out of the hotel we originally booked. Grabbed this hotel in a hurry. The staff was friendly, helpful and the room clean. Complimentary refreshment a plus. Easy access to I20. Would stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to let us know about your recent stay. I am pleased to hear it was great and the staff was friendly and helpful and room was clean. We look forward to welcoming you back the next time you are in the area! More 

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