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Hilton Garden Inn Shreveport

3.0 of 5 5971 Financial Plaza, Shreveport, LA 71129
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Hilton Garden Inn Shreveport
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Hilton Garden Inn Shreveport
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329 reviews from our community

Traveler rating
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    45
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95
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johnstown, Colorado
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel facilities were very nice and the staff friendly and professional. The room was very clean, decorated nicely and the bed very comfortable. There was an exercise room, but limited in equipment. We ate at the restaurant for breakfast which was extremely busy but only one waitress working. Even so the waitress did the best she could and did... More 

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Texas
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It was an average stay for my family. Arrived and was welcomed by a few staff members. They were prompt in answering any questions we had about the surrounding area as well as when we experienced a problem with the hot tub. The guy that came to fix it though wasn't as friendly; he hardly spoke to us after he... More 

Was this review helpful? Yes 1
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to write a review on TripAdvisor. I am pleased to hear your stay was comfortable. I am sorry you experienced problems with the hot tub but glad they were fixed and about the breakfast, none of the Hilton Garden Inn properties serve complementary breakfast. Thank you again for taking the time out to let... More 

Humble, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Hotel and Service! You will like your stay! It was everything I wanted in a stay. Free internet, friendly people, Clean and close to getting me on my way for a long day. It's not to close to the river. This is good for saving money on gambling issues. There is ample food choices with in a mile of... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking to time out to review your recent stay with us. We strive to make each guests stay as pleasurable as possible! Thank you so much for you kind words and look forward to having you as a guest again in the future. More 

Dallas,Ga
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

overall this hotel is nice. the draw backs are if you want breakfast you have to pay for it but there is a Ihop right up the street. The staff was very friendly and helpful. The only problem we had was the coffee maker hadn't been cleaned and was full of dead flying bugs, so I had to clean out... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for your feedback on your recent stay with us. I am pleased to see your stay was overall enjoyable and the staff was helpful and friendly. I apologize for the issue with the coffee maker it will be brought to the appropriate departments attention and addressed. Thank you for choosing the Hilton Garden Inn in Shreveport and we... More 

Mountain Home, Arkansas
Top Contributor
68 reviews 68 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had to change rooms because the first room on the front side of the hotel was level with the AC/ Heat units on the roof of the main entry area. I knew from previous experience there would be no chance of sleep when you could look out the window and see 5 climate control units. The change was ok... More 

Was this review helpful? Yes 1
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for your feedback. I am delighted to hear your kind words about our front desk staff. I will make sure to share. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I have taken note of your comments and they will we addressed. More 

Mandeville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here the weekend of the Independence Bowl. I was very very impressed with the hotel, staff, location..the whole 8.75 yards. Reason I say 8.75 yards is there were two instances that occurred that left me scratching my head. One occurrence they could control the other, not. The one they could not control, was the mattress. It was VERY... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Nick, Thank you for taking the time to let us know about your recent stay at the Hilton Garden Inn in Shreveport. We take all comments on how to improve the guest experience seriously and they will noted. Otherwise, I am very happy to hear you were impressed with your stay and hope you visit us again when you are... More 

Albany, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay was very nice at the hotel. I even received a discount by pre-paying when making my reservation. The only hitch was I was charged a second time when checking out. I have full confidence that the hotel will reimburse me as promised. I will stay here again despite the problems. I will just make sure before I check... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Misty, Thank you for taking the time to write a review on TripAdvisor for us. We are very pleased to hear you had an enjoyable experience and hope you visit us again. More 

West Monroe, Louisiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In general the location and looks of the the hotel are good. The main problem I had was room cleanliness and because of this, I probably wouldn't stay here again unless I had to. There is a much nicer and cleaner Hilton Garden Inn 10 miles up the road in Bossier.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time out to convey your comments regarding your recent experience with us. We strive for every guest to have the most enjoyable experience. Your comments have been shared with hotel management to take the proper steps to make sure this gets resolved. We appreciate your feedback as this is the best resource for improving. I... More 

chelsea ala.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

stopped and stayed for one night and left my ipad on the night stand and had a 6 hr drive home before I knew I left it. Called right away and told them I left it there and they said my room was left open and the ipad was not there. They also said they found boots in my room... More 

Was this review helpful? Yes 1
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

James, I am sorry to hear about this. Please contact me personally at 318-686-0148 to get this issue resolved. More 

Tucson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

this hotel was in a great place to stop while traveling along I-20. They provided great services the only issue was no extra blanket provided for the pull out bed but one was delivered as soon as we called. I recommend this hotel for all travelers.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear your stay was pleasurable and thank you for your kind words. Please visit us again the next time you are in Shreveport! More 

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Additional Information about Hilton Garden Inn Shreveport

Address: 5971 Financial Plaza, Shreveport, LA 71129
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
Number of rooms: 142
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Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport
Hotel Style:
#3 Best Value Hotel in Shreveport
#7 Family Hotel in Shreveport
#7 Business Hotel in Shreveport
#8 Romantic Hotel in Shreveport

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