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Hilton Garden Inn Shreveport

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5971 Financial Plaza, Shreveport, LA 71129
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Hilton Garden Inn Shreveport
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440 Reviews from our TripAdvisor Community

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4 of 5 stars Reviewed yesterday NEW

Actually a decently comfortable hotel. Beautiful lobby, decent room-bar/restaurant very limited atmosphere, menu and probably overpriced for what they offered. Food was decent-liquor usually helps. :)

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank R1604XGwilliams
Shreveport, United States
5 of 5 stars Reviewed 2 days ago NEW

This is my third time staying at the hotel. The staff was very friendly and personal. the rooms are beautiful and will continue to stay here when I'm in Shreveport. My teenage son joined me on one of my trips and loved the indoor pool

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Myra Elizabeth P
Dallas, United States
4 of 5 stars Reviewed 3 days ago NEW

Nice location for business or personal travelers - easy access to / from I20 and Shreveport - Bossier City areas. Nice staff and amenities. Good self parking with ample lighting. Dining in a casual environment offers breakfast - lunch - dinner. Guest rooms are clean. All "No Smoking" facility. The business center offers PC with internet access and printing capability... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary R
Hanahan, SC, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel was good with lots of room to park your car, room clean & fresh smelling, fresh coffee in lobby for guest, and I would stay their again if in the area. Staff friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Randall C
Allie G, Guest Relations Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay. I am pleased to hear that it was a nice stay overall with good parking and a clean room. We hope to welcome you back soon! More 

frisco, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Had to wait outside for over an hour banging on the door to wake up receptionist to let me into hotel in order to check in.Another couple was outside banging on the door as well. Once we finally were able to wake up the receptionist she was extremely put out that we woke her up and said nothing to me.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carter C
Allie G, Guest Relations Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to let us know about this issue during your stay. I can assure you this is not condoned in any way and will be handled in the appropriate manner. I sincerely hope that we can welcome you back again the next time you are in the area. More 

Granbury, Texas
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel twice now. The staff is very friendly and helpful. Room was the typical Hilton Garden Inn. If you read other reviews, they indicate the hotel looks tired. I would agree, lots of marks on walls and bathroom was dated. The breakfast was much slower than typical and others had issue with their orders. Overall... More 

Helpful?
Thank Donna C
Allie G, Guest Relations Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We value all guest feedback as it is the best tool we have to continually improve the overall guest experience. I can assure you that I will look into the breakfast because we want all our guests to have a great experience. I am... More 

Shreveport, Louisiana
Level Contributor
93 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Nice amenities and when we stayed in January they were replacing furniture in the rooms so everything is updated and brand new. Nice indoor pool and hot tub that stays open till 10 or midnight on certain days. Bar closed at 10 on a Friday so that was a bummer. They offer gov't rate too. I'd stay here again.

Helpful?
Thank Anthony K
Allie G, Guest Relations Manager at Hilton Garden Inn Shreveport, responded to this review

We appreciate you taking the time to review your recent stay. I am glad that you were pleased with the property and amenities, as well as the rate. We are pleased to say that we are updating the furniture! We truly hope to welcome you back again soon! More 

pensacola, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 4, 2016

Very frustrated with stay. It appears the hotel owner/mgt is running the place on a shoestring budget for staff and maintenance. I requested the a/c to be cleaned and new filter on comment section of reservation. When arrived, asked housekeeping, who looked at notes on her sheet and said that maintenance did not fulfill request and dropped the ball. Maintenance... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Aaron E
Michaela A, General Manager at Hilton Garden Inn Shreveport, responded to this review

*FURTHER CUSTOMIZATION MAY BE NEEDED* Dear Aaron E We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure... More 

Newllano, LA
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Went to the Hilton garden inn for new years in shreveport. Stayed 31st thru to the 3rd. It was a pleasant stay, not the greatest. Had to ask for our room to be cleaned. Definitely needs some updating in the rooms. The lobby was very pretty and maintained. Restaurant at a Hilton Garden Inn is always great just as expected.... More 

Helpful?
Thank Courtney C
Allie G, Guest Relations Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us in Shreveport. I hope that you had a great New Years but sorry to hear that your stay was the greats Hilton experience. I can assure you the things you have mentioned will be looked into and addressed and I sincerely hope that we can welcome you... More 

cedar hill tx, United States
1 review
4 of 5 stars Reviewed January 2, 2016

Had wonderful stay at Hilton in Shreveport staff very courteous and helpful and very friendly,excellent location to everything that we wanted to visit while there in Shreveport and bossier city .will definitely stay there again when going to Shreveport.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert B
Allie G, Guest Relations Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay. I am pleased to hear that you had a wonderful stay and the staff was courteous and helpful. Also glad that you enjoyed the central location. We truly look forward to welcoming you back again in the future. More 

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