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Hilton Garden Inn Shreveport

3.0 of 5 5971 Financial Plaza, Shreveport, LA 71129
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#9 of 36 hotels in Shreveport
285 Reviews 4 of 5 stars
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Hilton Garden Inn Shreveport
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Hilton Garden Inn Shreveport
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  • Reviews (285)
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  • Room tips (29)
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285 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

I like most everything about this hotel. It is close to my work here but if you like the casinos it is a but of a drive so a little inconvenient. It has a pool, bar and restaurant which I have not tried. My only complaint is there is never an available luggage cart, you would think the owner would... More

Was this review helpful? Yes
Shreveport, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent Hotel Experience near Kid's Friendly Restaurants. I would recommend this hotel to anyone. The front desk was especially professional and the parking lot was in fine repair and easily navigated. The check out was simple and user friendly. No problem with the internet services. I had a tremendous amount of work to do and was able to get online... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Spartanburg, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I travel on business and this was my first stay at this hotel in Shreveport. Great location off the interstate with restaurants and shopping close by. I was surprised that this hotel had a bar and restaurant on site...staff and food were great! I can not remember the last time I stayed at a Hilton Garden Inn for less than... More

Was this review helpful? Yes 1
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for your compliments! It is a great place and we have everything you need from taking a swim to dinner and drinks. The location is also great, not to far from anything! We look forward to hosting your next trip to the Shreveport/Bossier area. Many Thanks! Sherry Phillips Asst.GM More

Top Contributor
55 reviews 55 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an above average HGI and a staff who go out of their way to make you stay memorable. Nice oasis in a small town. Clean rooms and good food. Only drawback if you're used to having coffee available all day this is not for you. They have stopped the complimentary coffee service.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

We are so pleased that you comfort and good food! Nothing is better when you're always from home. I understand missing the coffee and please your next visit let the front desk know as we do keep fresh coffee brewed in the kitchen during their closed hours also. Looking forward to your return! Sherry Phillips Asst.GM More

Winter Haven, FL, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff was helpful. The room was clean and comfortable. After a long day of road travel, we were blessed with a wonderful dinner and breakfast in lovely surroundings. The food and helpfulness of the friendly staff added much to our stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thanks Debra, It's always nice to know after being on the road you're able to relax. We strive daily to make our home yours! Thanks again for staying with us! Sherry Phillips Asst. GM More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The hotel was beautiful and clean. The staff was not rude, but not overly friendly. The bed was one where you could adjust the firmness of both sides. But, even at the lowest setting, it was still way too hard!! I tried for hours to get comfortable, to no avail. I finally fell asleep, but tossed and turned all night.... More

Was this review helpful? Yes 1
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Chelleye, I'm sorry the bed was not found to be comfortable for you. The adjustments can be a challenge at times. The morning breakfast is cooked to order and our Chef always has a great special of the morning. I wish you could of started your day joining us. I do hope you give us another chance to earn your... More

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I am a Hilton diamond member so I rarely am refused early check in. My hubby is disabled and that is very helpful when we are travelling. We arrived at this HGI at 1:30 PM on a Sunday 8/17. Parking lot was almost empty. When I asked to check in, the smirking desk clerk told me they had absolutely no... More

Was this review helpful? Yes 1
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

I am truly sorry you endured such an experience! We do appreciate our Diamond members for sure, there should of been no reason for the issues that occurred. I do appreciate your feedback as it's one of the biggest tool we receive from our guest to help with our training programs. Again, I can not apologize enough, please reach out... More

Dallas, Texas
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed one night at Hilton Garden Inn. Our room was 227 and located near the elevators, so noisy at times during the night. Other than that, the room was large, had a desk, microwave and fridge. Good size bathroom and a closet with a king bed. The front desk people were very good and very helpful. The only... More

Was this review helpful? Yes 3
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you so much for your feedback. I'm pleased that you found on the most part it was a good stay. Your feedback has been shared with our housekeeping staff and management. Hope you will visit us again soon! Sherry Phillips Asst. GM More

Hilton Head, South Carolina
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights while in town for a baseball tournament. The staff at this hotel is amazing. They were cheerful and helpful at all times, including when 13 teenagers were hanging in the lobby for late nigjt pizza. Hotel was very clean. The only downside would be the restaurant closing too early and the pool being very small... More

Was this review helpful? Yes 4
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thanks Theresa, It was a pleasure having your team at the hotel! I know sometimes when groups are arriving back at the hotel after 10pm it is difficult on the dinner plans. The next time give us heads up and it would be our pleasure to stay open later. Sherry Phillips Asst. General Manager More

Seattle, Washington
Top Contributor
127 reviews 127 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Given the opportunity to stay other places, we wouldn't go back here. Checked in at 10:30pm and there was a line of 4 people in front of us and there were people behind us before long. They were so slow at check in. After driving for 12 hours, we were not pleased, but too tired to complain about the hair... More

Was this review helpful? Yes 3
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

I apologize for the wait on checking in. There is times when special events are in town and everyone attending checks in to the hotel at one time. I'm confident that if you would of let the staff know of the issues of your room condition it would of been taken care of. Our top priority is to make sure... More

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Additional Information about Hilton Garden Inn Shreveport

Address: 5971 Financial Plaza, Shreveport, LA 71129
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
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Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport

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Official Description (provided by the hotel)
The Hilton Garden Inn Shreveport hotel is centrally located just off Interstate 20 in the premier Financial Plaza district. Near Shreveport Regional Airport, our comfortable Shreveport, Louisiana hotel is the perfect choice for business and leisure travelers. Place a bet at the nearby casino or enjoy a stroll through Shreveport’s scenic parks. Stay in a spacious guest room or suite at this Shreveport hotel, all of which offer complimentary high-speed internet access and bright, contemporary décor.Work out in the hotel’s fitness center with free weights and cardiovascular machines, or borrow a Stay Fit Kit® from reception to work out in the comfort of your room. Swim laps in the indoor swimming pool or enjoy a relaxing dip in the whirlpool spa. Start each day with a delicious cooked-to-order breakfast, and savor classic dishes at the Great American Grill® restaurant. Grab snacks and beverages from the 24-hour Pavilion Pantry convenience store, and keep up with work in the 24-hour business center. The hotel’s 3,212 sq. ft. Grand Ballroom accommodates up to 400 guests in elegant surroundings, and is perfect for conference and other social events. ... more   less 
Number of rooms
142

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Garden Inn Shreveport and other travelers.
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Questions? Get answers from Hilton Garden Inn Shreveport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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