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All 36 Shreveport hotels

Hilton Garden Inn Shreveport

3.0 of 5 Hotel   |   5971 Financial Plaza, Shreveport, LA 71129
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Hilton Garden Inn Shreveport
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Ranked #9 of 36 Hotels in Shreveport
A recent review
5 of 5 stars reviewed 4 days ago
Wendi W Santa Maria, United States
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293 reviews from our community

Traveler rating
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    80
    39
    17
    23
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86
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Santa Maria, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Very nice amenities, very clean, could hear other guests a little when TV/radio off, but nothing with ambient noise in the room. Everyone was extremely helpful, good parking access as well. Very close to the airport as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
cedar hill, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel and amenities were top-notch. The staff were very helpful and friendly. The breakfast was excellent. The pool and spa were refreshing. The room was very clean. The beds were not too soft or too firm. For a hotel, the towels were softer than one would expect. I would definitely recommend this hotel to anyone looking for a little... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Memphis, Tennessee
Top Contributor
62 reviews 62 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If you want a comfortable bed, decent Location and a good nights sleep?! You can get it here. We came into town and found a great rate for a stay here. Marvin was cool and made us feel welcome. There was another worker who was not that nice of a person which kind of put a damper on the checkin... More

Was this review helpful? Yes 1
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you DDM for your feedback on your experience at Hilton Garden Inn. We are pleased that you chose our hotel and It's great you recognized Marvin, your comments will be shared with him. I do apologize in regards to the other desk staff not being so friendly. We hope on your future travels to Shreveport you choose our hotel... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We have always enjoyed our stay in the Hilton Inn properties. However, this was the worst night we have ever spent in the Hilton. At first glance we could see that something was not right with our bed. One side was high and the other side low. An attendant came and stood on the bed and jumped up and down... More

Was this review helpful? Yes 1
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Shelly, I am so sorry that your experience at the hotel was not to standard. I am embarrassed and shocked that we checked you into a room that certainly should of been off the market. Your feedback will be shared with the management team to ensure the issue get resolved. I would appreciate the opportunity to make it right with... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean hotel no complainants! Good price! Staff was great! The pool and hot tub had a strong chlorine smell but very clean! Missed the complimentary breakfast! Great location! Would definitely stay there again!

Was this review helpful? Yes 3
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you Nicole! I am pleased that you found our hotel and staff to your liking. It means a lot to us and our mission is to make your stay with us great. We look forward to your next stay with us! Sherry Phillips Asst. GM More

Louisiana
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a great hotel with wonderful service and comfortable rooms. The value was excellent for the quality of the room, and I won't hesitate to book here again when business brings me to Shreveport.

Was this review helpful? Yes 3
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you drsjla. It is always a honor to get a great review from a Trip Advisor Senior Contributor. The team appreciates your feedback and yes we look forward to your next stay with us when you're on business in Shreveport. Sherry Phillips Asst. GM More

Florida, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The desk staff were not helpful, but once we reached a manager, she went above and beyond to assist us. We were there due to a death in the family and she made a difficult situation tolerable. Just make sure you have your breakfast coupons when you check in. You may have to ask for them. The check in staff... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you Carmela for taking the time to share your feedback and speaking with our General Manager about your stay. I apologize that the desk agent was unhelpful, she truly meant no harm or discomfort, she was going by the information she had with your reservation and it did not come with breakfast. I think with so many brands it... More

Wilmington, Delaware
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here on business for two nights. The hotel was very nice and I would say standard HGI. The check in and evening staff were excellent. The breakfast was good. I would recommend this hotel for anyone staying in the Shreveport area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for your great feedback. We are pleased that you chose our hotel and it is our mission to make it your home away from home. Appreciate the compliment of the evening staff and breakfast. Sherry Phillips Asst. GM More

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like most everything about this hotel. It is close to my work here but if you like the casinos it is a but of a drive so a little inconvenient. It has a pool, bar and restaurant which I have not tried. My only complaint is there is never an available luggage cart, you would think the owner would... More

Was this review helpful? Yes 6
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thanks for the suggestion of more carts, I will definitely share with ownership. We hope your next visit you can try the Restaurant or the Bar, you won't be sorry. Look forward to seeing you again soon! Sherry Phillips Asst. GM More

Shreveport, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel Experience near Kid's Friendly Restaurants. I would recommend this hotel to anyone. The front desk was especially professional and the parking lot was in fine repair and easily navigated. The check out was simple and user friendly. No problem with the internet services. I had a tremendous amount of work to do and was able to get online... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 6
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thanks Jonathan for your great feedback! Hopefully the next time you visit us you won't have so much work to do so you can enjoy maybe a cocktail by the pool! Sherry Phillips Asst. GM More

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Additional Information about Hilton Garden Inn Shreveport

Address: 5971 Financial Plaza, Shreveport, LA 71129
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
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Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport

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