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All 36 Shreveport hotels

Hilton Garden Inn Shreveport

3.0 of 5 Hotel   |   5971 Financial Plaza, Shreveport, LA 71129
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Ranked #11 of 36 hotels in Shreveport
A recent review
5 of 5 stars reviewed 2 days ago
Debra M Winter Haven, FL, United States
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281 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Winter Haven, FL, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff was helpful. The room was clean and comfortable. After a long day of road travel, we were blessed with a wonderful dinner and breakfast in lovely surroundings. The food and helpfulness of the friendly staff added much to our stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel was beautiful and clean. The staff was not rude, but not overly friendly. The bed was one where you could adjust the firmness of both sides. But, even at the lowest setting, it was still way too hard!! I tried for hours to get comfortable, to no avail. I finally fell asleep, but tossed and turned all night.... More

Was this review helpful? Yes
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

I am a Hilton diamond member so I rarely am refused early check in. My hubby is disabled and that is very helpful when we are travelling. We arrived at this HGI at 1:30 PM on a Sunday 8/17. Parking lot was almost empty. When I asked to check in, the smirking desk clerk told me they had absolutely no... More

Was this review helpful? Yes
Dallas, Texas
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed one night at Hilton Garden Inn. Our room was 227 and located near the elevators, so noisy at times during the night. Other than that, the room was large, had a desk, microwave and fridge. Good size bathroom and a closet with a king bed. The front desk people were very good and very helpful. The only... More

Was this review helpful? Yes 2
Hilton Head, South Carolina
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 4 nights while in town for a baseball tournament. The staff at this hotel is amazing. They were cheerful and helpful at all times, including when 13 teenagers were hanging in the lobby for late nigjt pizza. Hotel was very clean. The only downside would be the restaurant closing too early and the pool being very small... More

Was this review helpful? Yes 3
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thanks Theresa, It was a pleasure having your team at the hotel! I know sometimes when groups are arriving back at the hotel after 10pm it is difficult on the dinner plans. The next time give us heads up and it would be our pleasure to stay open later. Sherry Phillips Asst. General Manager More

Seattle, Washington
Top Contributor
127 reviews 127 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Given the opportunity to stay other places, we wouldn't go back here. Checked in at 10:30pm and there was a line of 4 people in front of us and there were people behind us before long. They were so slow at check in. After driving for 12 hours, we were not pleased, but too tired to complain about the hair... More

Was this review helpful? Yes 2
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

I apologize for the wait on checking in. There is times when special events are in town and everyone attending checks in to the hotel at one time. I'm confident that if you would of let the staff know of the issues of your room condition it would of been taken care of. Our top priority is to make sure... More

Clinton,MS
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived late in evening but front desk staff were welcoming/friendly. Room was clean/comfortable. Breakfast was delicious/made-to-order! Benita was outstanding server! Could not have asked for more!!!

Was this review helpful? Yes 3
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Francina, Thank you so much for the nice compliments! We appreciate you taking the time to leave feedback on the service you received. I will share with our staff, and thanks for recognizing Benita. Have a great day! Sherry Phillips Asst. General Manager More

Dallas, Texas
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I met up with my family at this hotel and had wonderful rest on the comfy beds. The staff were nice and helpful, and the hotel was clean and safe. Good price and good value. We will definitely be booking at this hotel when we get together again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thanks Penny! We appreciate your feedback and truly pleased that your stay was comfy. It's a great thing visiting family! Hope to see you again soon. Sherry Phillips Asst. General Manager More

McKinney, Texas
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, this is a good Hilton property with a bright attractive lobby, easy layout, and decent sized indoor pool/hot tub. Rooms and common areas are well appointed and modern in design, color and style. Upon arrival, the cleaning agent or air freshener used by this property was a bit strong and somewhat off-putting. However, the desk staff seemed friendly and... More

Was this review helpful? Yes 4
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for your feedback. It is our goal for your stay to be a good one, I apologize for the wait time on check in as we do pre-assign rooms together when we see you have two rooms to ensure you are together which may of been the cause of the wait. I truly agree with you that the... More

Chicago, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room and the staff were awesome! Everyone I experiences smiled and greeted me. The hotel is well maintained and very clean. Service in the restaurant and bar was great. There is no reason to go anywhere else!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Sherry0063, Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for the great feedback! We try very hard to be the perfect place and offer everything from breakfast to an evening cocktail while you're away from home. Sherry Phillips Asst. General Manager More

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Additional Information about Hilton Garden Inn Shreveport

Address: 5971 Financial Plaza, Shreveport, LA 71129
Phone Number:
Location: United States > Louisiana > Shreveport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Tingo, Travelocity, Hotels.com, BookingOdigeoWL and Venere so you can book your Hilton Garden Inn Shreveport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Shreveport #7 Business Hotel in Shreveport #7 Family Hotel in Shreveport
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Shreveport hotel is centrally located just off Interstate 20 in the premier Financial Plaza district. Near Shreveport Regional Airport, our comfortable Shreveport, Louisiana hotel is the perfect choice for business and leisure travelers. Place a bet at the nearby casino or enjoy a stroll through Shreveport’s scenic parks. Stay in a spacious guest room or suite at this Shreveport hotel, all of which offer complimentary high-speed internet access and bright, contemporary décor.Work out in the hotel’s fitness center with free weights and cardiovascular machines, or borrow a Stay Fit Kit® from reception to work out in the comfort of your room. Swim laps in the indoor swimming pool or enjoy a relaxing dip in the whirlpool spa. Start each day with a delicious cooked-to-order breakfast, and savor classic dishes at the Great American Grill® restaurant. Grab snacks and beverages from the 24-hour Pavilion Pantry convenience store, and keep up with work in the 24-hour business center. The hotel’s 3,212 sq. ft. Grand Ballroom accommodates up to 400 guests in elegant surroundings, and is perfect for conference and other social events. ... more   less 
Number of rooms
142

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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