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Hilton Garden Inn Shreveport

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5971 Financial Plaza, Shreveport, LA 71129
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Hilton Garden Inn Shreveport
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Hilton Garden Inn Shreveport
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355 reviews from our community

Traveler rating
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    50
    23
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lafayette, Louisiana
Top Contributor
52 reviews 52 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Typical size rooms and bed comfort was just average. This hotel didn't have any major bells and whistles. Small indoor pool and hot tub which had a really strong chlorine smell in this area to the point we opened the door to the outside to let some fresh air in. Staff were friendly and helpful. Good location with Walmart and... More 

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Senior Contributor
45 reviews 45 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My stay was not planned as I flew to Shreveport to attend funeral an hour away. I booked ahead to be close to airport for an early flight the next morning. Check In was smooth, requested room far away from elevator and it was nice room and very comfortable and quite. On visit to fitness room it was more than... More 

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Raymond, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel was overbooked, lobby was loud, clerk was dealing with many customers, not having rooms, or rooms were not as reserved. Clerk assured us our card would not be charged, we left, after a very long day, drove 4 hours home that night. I have called the hotel, and left a message for the manager, and a week later, still... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ringgold, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family of 5 stopped here for the night while driving through from TX to GA. Our 3 small children enjoyed the pool and we all enjoyed the convenience of breakfast in the lobby. The room was spacious, clean and comfy. The staff members were very friendly and accommodating.

Review collected in partnership with Hilton Garden Inn

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Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us on TripAdvisor. I am so glad you and your family had a nice stay during you travels. We look forward to having you back the next time you are in the area! More 

Dallas, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a good, safe well lit area and has easy access to I-20. I was able to do an Online Check-in before we left home and that was so nice! You can choose the exact room you want. I chose level 4 which is the highest floor. I just don't like to risk having somebody above us... More 

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Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us on TripAdvisor. I am glad to hear you had an overall pleasant stay with us. It is good to hear e-checkin was convenient and easy, the breakfast was good, and your room was comfortable. Thank you again and we look forward to having you back! More 

Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was perfect - easy to get to, clean, well decorated, comfortable, and the staff was very courteous. The breakfast in the hotel had a lot of healthy and filling options. The rooms have microwaves.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us. I am so pleased to hear you had a great stay with us. We truly appreciate hearing all guest feedback especially when it is positive! Thank you for sharing all the kind remarks about the staff, breakfast and hotel. We look forward to having you again! More 

Enid, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel was nothing outstanding. Lobby was very inviting and the desk clerk was pleasant and helpful. The room was average. The bed was not really that comfortable. I felt the bathroom cleanliness was OK but I am one that looks at cleanliness of doors, corners of the room, things that are seen at a glance and still often overlooked... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Shreveport. We truly do appreciate your feedback and I will make sure everything you have mentioned is looked into. I hope you will come back again and stay with us again the next time you are in the are and let us... More 

Winnsboro, United States
1 review
5 of 5 stars Reviewed March 16, 2015

Clean, quiet, comfortable rooms. Helpful, friendly, efficient staff. Breakfast is NOT included in cost of stay. It is $10 per person. It is out of the city center, but right on the interstate. Easy off/on to get where you are going, but it is very quiet, I never heard the traffic.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us on TripAdvisor. I am pleased to hear you had a great business stay with us and were comfortable. Thank you and we look forward to having you again! More 

Overland Park, Kansas
Top Contributor
270 reviews 270 reviews
88 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed March 13, 2015

I can’t tell you how many HGI’s I have stayed in, but it’s a lot… This one needs some help. It is very conveniently located if you need to stay close to the airport. But that may be the only positive thing I can say about it. There are only 3-4 things I look for in a restaurant, and this... More 

Was this review helpful? Yes
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Shreveport. We truly appreciate all guest feedback as it is the best tool we have to continually improve the guest experience. Thank you so much for bringing all of these issue to my attention and I am so sorry that we failed... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

Very clean and extremely nice staff with good breakfast. Good location. Comfortable beds, clean room. Will definitely stay here again in future. Have had very good experiences with Hilton Garden Inn in other cities as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Eric K, General Manager at Hilton Garden Inn Shreveport, responded to this review

Thank you for taking the time to review your recent stay with us and sharing all your kind words. We strive to provide the best guest experience to everyone who walks through the doors and it is always great to hear feedback. I am glad you found the hotel to meet all your standard and needs! We look forward to... More 

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