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All 36 Shreveport hotels

Candlewood Suites Shreveport

2.0 of 5
5020 Hollywood Avenue, Shreveport, LA 71109
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Candlewood Suites Shreveport
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Ranked #18 of 36 hotels in Shreveport
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39 reviews from our community

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1 review
1 of 5 stars Reviewed April 28, 2013 via mobile

When I arrived at 10pm, I was told that there was only one room available. This room had one bed and there were no roll always. I explained that I had made a reservation and provided a credit card number earlier in the day and was even able to show them the email confirmation. The front desk staff explained to... More

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Kansas City, Missouri
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 25, 2013

I've stayed at Candlewood many times while in service to the military. Upon entering the lobby of this particular hotel, there was a terrible smell which continued to the second floor. On the first floor by the elevator there was a full can of trash and a full bag of (open) trash sitting by the can of trash. Once in... More

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Derek H, Manager at Candlewood Suites Shreveport, responded to this review
February 3, 2013

Dear guest, We are disapointed to read our hotel was not what you had expected. Please accept our sincere apologies and be assured that guest satisfaction and comfort are our priority at all times. Again please accept our apolgies for any shortcomings during your visit to Shreveport. More

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OKLAHOMA
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 14, 2013

First, they couldn't find our reservation, even when I handed them the email confirmation, which showed it was prepad. After 15 minutes, the manager found it. BUT we were charge AGAIN and 2 weeks later, it's still not settled. The room was nice, but it smelled like urine in the carpet in both the living area and bedroom. The curtain... More

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See 2 more reviews by GORDONCHICK for Shreveport
IHGCare, Guest Relations Manager at Candlewood Suites Shreveport, responded to this review
January 31, 2013

Dear GORDONCHICK, Thank you for taking the time to express your thoughts and concerns regarding your stay with us. We value all our guest so I was disappointed to hear of the inconveniences you experienced during your stay. I would like to take this opportunity to express my sincerest apologies. Rest assured that your feedback will be taken into consideration... More

Houston, Texas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 22, 2012 via mobile

The desk clerk was not friendly and didn't acknowledge me until after I had been standing at the front desk for awhile. Check-in was quick after that and then we were off to our room. We were on the first floor. The floor in the kitchen was sticky. The tile in the bathroom was dirty and there was hair everywhere.... More

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Derek H, Manager at Candlewood Suites Shreveport, responded to this review
February 3, 2013

Dear guest, We are disapointed to read our hotel was not what you had expected. We are now under new management Please accept our sincere apologies and be assured that guest satisfaction and comfort are our priority at all times. Again please accept our apolgies for any shortcomings during your visit to Shreveport. Thanks, Derek Harper General Manager More

Lewisville, Texas, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2012

For a cheaper hotel, we weren't expecting too much. The odd smell in our room didn't keep us from enjoying this hotel. The towels were so soft that it literally felt like you were drying yourself off with a blanket. The pillows were awesome and the staff was friendly. All of 7 miles from the boats made this hotel totally... More

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Derek H, Manager at Candlewood Suites Shreveport, responded to this review
February 3, 2013

Dear Guest, We are pleased to hear you enjoyed your stay, and especially our linens. We do apologize for the strange odor in the room and have corrected that minor issue. We pride ourselves on exceptional service, and look forward to accomodating you in the future. Thanks! Derek Harper General Manager More

Red Oak
1 review
4 of 5 stars Reviewed October 18, 2012

I enjoyed staying at this Candlewood Suites in Shreveport. The front desk personnel were extremely courteous to my family and our needs. I love the southern hospitality of everyone there from the housekeeping staff to management. My wife and I frequent Shreveport looking for a nice hotel to stay in that's not too pricey and Candlewood Suites always provides us... More

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Gig Harbor, Washington
Top Contributor
64 reviews 64 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 5, 2012

We like Candlewood Suites in other cities and stay at them frequently which is why we stopped here, This one is not up to the Candlewood standards. I can't even think of where to start, Check in was quick after being shown a room. It took a few tried doors to find an empty room tho, The room was OK... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Shreveport, responded to this review
October 27, 2012

Dear loanne55, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Macomb, MI
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 30, 2012

Candlewood Suites is ideal for long-stay guests like me: good-sized room, full kitchen, free guest laundry, fully-stocked mini-store off the lobby, flat-screen TV with DVD player (lending library available), queen-size bed, wall lamps above nightstand, dresser/TV stand, desk with wall lamp and four AC outlets. Full sized fridge with freezer and icemaker, coffee pot, built-in dishwasher, electric cooktop below full... More

Was this review helpful? Yes 1
Detroit Lakes, Minnesota
Top Contributor
100 reviews 100 reviews
100 hotel reviews
Reviews in 89 cities Reviews in 89 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed September 29, 2012

My extended business in Louisiana kept me hoping from place to place while in Shreveport I found the Candlewood Suites close to the airport. Rooms were amazingly cheap at $67.00 I only needed one night. It was nice to use free internet that worked! The room was very clean and comfortable I slept very well. At the end of the... More

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Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 21, 2012

This is a Candlewood Suites for heaven sakes! They have a good name where I come from, but this is disappointing! First of all, housekeeping is done ONCE a week. Yes, it is a Suite hotel, but that doesnt mean cleaning should wait so long. The elevator carpet is faded and full of pet hair and dirt. The hallways were... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Shreveport, responded to this review
September 7, 2012

Dear MWJ-PanAm, Thank you for providing us with a very considerate review and thank you for staying with us. It's always a pleasure to hear one of our staff go above and beyond to make our guest stay a pleasant one. However, I was sorry to hear some aspects did not meet your expectations. I apologize for the condition of... More

 
 
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Additional Information about Candlewood Suites Shreveport

Also Known As:
Candlewood Suites Shreveport Hotel
Candlewood Suites Shreveport Hotel Shreveport
Address: 5020 Hollywood Avenue, Shreveport, LA 71109
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 36 hotels in Shreveport
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to Shreveport's most exclusive extended stay hotel. Candlewood Suites - Shreveport Hotel is conveniently located adjacent to Shreveport Regional Airport (SHV) and within minutes of the Shreveport Convention Center. You'll find many attractions within 10 miles of our Shreveport extended stay hotel. You can tour the Eighth Air Force Museum at Barksdale Air Force Base as well as view the beautiful 118-acre gardens at the American Rose Center. Our hotel is a short drive from the Red River Entertainment District the Louisiana Boardwalk and the casinos of Shreveport and Bossier City.During an extended stay in Shreveport hotel guests can enjoy the new 'Comforts of Home' Bedding Collection. Our spacious suites feature a fully equipped kitchen with cookware dishes and utensils. An oversized executive desk is included along with free high-speed Internet access and two separate phone lines with free local calls. You can relax in an overstuffed recliner and enjoy a free movie from our movie and CD library on the flat screen TV using the DVD/VCR combo. The Candlewood Suites hotel in Shreveport is both a place to work and relax. We invite you to use our complimentary laundry facilities, fitness center, and business center services. You can enjoy the seasonal outdoor pool, have a cookout in the gazebo, and visit the Candlewood Cupboard to purchase snacks drinks and meals at value prices. Check out our great Shreveport hotel deals. ... more   less 
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