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Holiday Inn Express Hotel & Suites Scott - Lafayette West

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736 I-10 S Frontage Rd, Scott, LA 70583
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Scott - Lafayette West
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46 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 7, 2015 via mobile

I stayed one night at this holiday inn and it was by far the worst holiday inn I've been to. When we checked in the lady at the front desk gave us keys to a room on the second floor when we got to the room there was someone else's belongings already in it. We go back to the front... More 

Helpful?
Thank Ch1ar2
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

New Orleans, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 1, 2015

Not clean, terrible breakfast. old and not taken care of. room smelled moldy Good location for what we needed. worked for what we needed. stayed one night but wouldn't stay there again. staff was nice

Helpful?
Thank Kati R
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Gastonia, North Carolina
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 18, 2015

At any price, this place was over priced. The room's floors were extremely dirty. Ice maker broke. Employees arrogant to the point of rudeness. Back door was wedged open because the card readers was broke. Price was high even if all was acceptable. The breakfast area and the lady that ran it were definite the high point, nice breakfast. Definitely... More 

Helpful?
Thank Rodney W
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Baton Rouge, Louisiana
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 7, 2015 via mobile

I liked this hotel, but it was a little more expensive than some of the other hotels in the area. The free breakfast was nice, and the pool was also a nice size. The rooms are pretty large as well. The floor of the tub in our bathroom looked a little dirty/worn out, but that is my only real complaint.

Helpful?
Thank Mina M
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, MARK DUHON GM More 

sharonland
1 review
1 of 5 stars Reviewed July 7, 2015

We’re extremely disappointed in this Holiday Inn Express. This hotel has always been our go to place while traveling between Florida, and Texas. We made our reservations online before leaving home, using our priority reward points for our stay. We checked in at 2am, and looked forward to a few hours sleep before hitting the road again. Our room was... More 

Helpful?
Thank sharonland
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for your comments and also for staying with us while in Scott,we have addressed these issues and will continue to strive for excellence. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 7, 2015 via mobile

Made a reservation late one night while traveling through the state about an hour out from the hotel. I had a confirmation for the king bed non smoking room I had booked but when I arrived they had put me and my boyfriend in two queens. They did not think to call and let us know they would be changing... More 

Helpful?
Thank candyag03
MARK D, Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for your visiting us while in Scott and please be assured we have addressed all issues in you comments. More 

Austin, Texas
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 26, 2015

We were disappointed, the place is old and smells musty. It was an overnight stay on the way to Florida. This hotel is old and tired with no amenities. It was not worth the money. We stayed at other Holiday Inn Express and we were satisfied, this one is in need of a major update.

Helpful?
Thank pourpartir
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for staying with us in Scot .We are in the process of updating this property and want you to know that we do appreciate your comments. Hope to see you again in the future. More 

Philadelphia, PA
Level Contributor
699 reviews
409 hotel reviews
common_n_hotel_reviews_1bd8 821 helpful votes
3 of 5 stars Reviewed March 9, 2015

If you've stayed in one Holiday Inn Express, you'll know what to expect from the next one. They're all amazing similar. At least during my stay, this one is a little below average for the following reasons: 1) lobby computer broken; 2) ice machine broken; 3) pancake machine broken; 4) bathroom cleaning not great. Also, the property is too close... More 

Helpful?
Thank Dave's_reviews
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Dear Dave's_reviews, Thank you for taking the time to express your thoughts and concerns. Please accept my sincerest apologies over the broken amenities. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in... More 

Winfield, Alabama, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 28, 2015 via mobile

Very nice property. Room was spacious and very nice. Staff was super friendly and went out of their way to make me feel as much at home as possible. Breakfast was very good. Lots of choices whether wanting hot or cold. Dining area was gorgeous. Will stay again when in area.

Helpful?
Thank Tammy B
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

We do appreciate you staying with us while in Scott and hope to see you soon. More 

Houston, Tx
Level Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 2, 2014

My wife, grandkids, and myself stayed here for a night on the way to Mississippi. We were only here for 12 hours, but it was everything we needed; 2 beds, free breakfast, and a clean, comfortable room. I have no complaints as it was comparable to other HI Express hotels I've stayed in around the country. All in all, it... More 

Helpful?
Thank elkayandboro
MARK D, Director of Sales at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Hi! We're thrilled that we could fulfill your expectations! If you are passing through the Scott, Louisiana area in the future please stop by again! Thank you :) More 

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