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Holiday Inn Express Hotel & Suites Scott - Lafayette West

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736 I-10 S Frontage Rd, Scott, LA 70583
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Holiday Inn Express Hotel & Suites Scott - Lafayette West
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40 Reviews from our TripAdvisor Community

Traveler rating
    14
    13
    7
    5
    1
See reviews for
12
10
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin, Texas
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

We were disappointed, the place is old and smells musty. It was an overnight stay on the way to Florida. This hotel is old and tired with no amenities. It was not worth the money. We stayed at other Holiday Inn Express and we were satisfied, this one is in need of a major update.

Was this review helpful? Yes
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for staying with us in Scot .We are in the process of updating this property and want you to know that we do appreciate your comments. Hope to see you again in the future. More 

Philadelphia, PA
Top Contributor
607 reviews 607 reviews
372 hotel reviews
798 helpful votes 798 helpful votes
3 of 5 stars Reviewed March 10, 2015

If you've stayed in one Holiday Inn Express, you'll know what to expect from the next one. They're all amazing similar. At least during my stay, this one is a little below average for the following reasons: 1) lobby computer broken; 2) ice machine broken; 3) pancake machine broken; 4) bathroom cleaning not great. Also, the property is too close... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Dear Dave's_reviews, Thank you for taking the time to express your thoughts and concerns. Please accept my sincerest apologies over the broken amenities. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in... More 

Winfield, Alabama, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 28, 2015

Very nice property. Room was spacious and very nice. Staff was super friendly and went out of their way to make me feel as much at home as possible. Breakfast was very good. Lots of choices whether wanting hot or cold. Dining area was gorgeous. Will stay again when in area.

Was this review helpful? Yes
Houston, Tx
Top Contributor
64 reviews 64 reviews
51 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 2, 2014

My wife, grandkids, and myself stayed here for a night on the way to Mississippi. We were only here for 12 hours, but it was everything we needed; 2 beds, free breakfast, and a clean, comfortable room. I have no complaints as it was comparable to other HI Express hotels I've stayed in around the country. All in all, it... More 

Was this review helpful? Yes
MARK D, Director of Sales at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Hi! We're thrilled that we could fulfill your expectations! If you are passing through the Scott, Louisiana area in the future please stop by again! Thank you :) More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 23, 2014

This hotel does not live up to Holiday Inn standards. The comforter was dirty, the bathroom was in poor disrepair, the shower curtain was mildewed because of the leak in the shower. The carpet was stained and even though we had the 'do not disturb' sign up housekeeping was banging on our door well before checkout time. Clearly the front... More 

Was this review helpful? Yes
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

I am very sorry that these issues occurred during your stay,be assured that I will research these as to not happen again as we do strive for excellence. Thank you for visiting us while in Scott La.. More 

Port Arthur, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 19, 2014

We decided to give this hotel a try for our annual trip to the area because it looked like a great location central to everything we wanted to do. The service road out front is confusing, and there is a weird circle you have to navigate to get to/from the interstate, but once you figure it out, it is easy,... More 

Was this review helpful? Yes
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you very much for your comments, we do hope you stay with us on your next trip through Scott La. More 

Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 21, 2014

We stopped here on the way through. No major complaints about the room. The bathroom was a bit cramped for our family. The roads in this area are very tricky. The service road in front will basically never get you back to I-10. You need to go back to that circle near the overpass. I went searching for a walmart... More 

Was this review helpful? Yes
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you very much for staying with us while in Scott La.,I agree the circle is a bit confusing first time around.We hope to have you as our guest in the future. More 

Lafayette, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 2, 2014

On Saturday, June 28, 2014, our air conditioner went out. We arranged to stay at the Holiday Inn Express in Scott, LA. The room was excellent, the staff was very attentive, and the breakfast was just great.

Was this review helpful? Yes
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for staying with us and hope to serve you and family in the future. Mark Duhon More 

Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 22, 2014

From the time we walked in, to meeting the housekeeping staff in the hall, we were always greeted very friendly. Breakfast selection is great. Little one liked the pool, but would've liked a hot tub in the evening. Hotel was very clean, but bathroom shower/tub tile almost appear dirty due to "wear and tear." Wouldn't think twice about staying here... More 

Was this review helpful? Yes
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Ms Sarah thank you for your comments on our property. Sorry we did not have a hot tub but happy to see your little one enjoyed the pool. Hope to have you as our guest in the future. Mark Duhon More 

Longview, Texas
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 21, 2014

By traveling as much as I do for business I've come quite fond of certain hotel chains, Holiday Inn is usually not my first choice, but this particular hotel was an exception. Clean rooms, good selection for breakfast and excellent staff. Will stay here again

Was this review helpful? Yes 1
MARK D, General Manager at Holiday Inn Express Hotel & Suites Scott - Lafayette West, responded to this review

Thank you for your comments on our property,please stay with us again on your next visit to Scott La. Mark Duhon GM More 

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