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Holiday Inn Express Hotel & Suites New Orleans Airport South

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110 James Drive East, Saint Rose, LA 70087 (Formerly Ramada Inn & Suites)
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1 room 1 adult
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Holiday Inn Express Hotel & Suites New Orleans Airport South
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92 Reviews from our TripAdvisor Community

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Franklin, Wisconsin
Level Contributor
65 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were upgraded to an end room - very large and quite comfortable. An adjoining restaurant served (and delivered) Cajun food. Breakfast was tasty- the usual fare served at Holiday Inn Express. We definitely will be back!!

Helpful?
Thank grannymaryp
Shorewood, Illinois
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here due to flying in late and needed somewhere close to the airport. There is a shuttle however I had a rental car. The drive was only a few minutes. The lot was well lit. The lobby was very nice. Nicky was at the front desk and she was very helpful. There was also a security presence in... More 

Helpful?
Thank RunningNana
Bedminster, New Jersey
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Inn Express for just 4 hours prior to an early morning flight. On the positive side, the airport was less than 5 minutes away via the free shuttle. On the negative side, I was not thrilled with the room. The carpet had dark stains all over it. And the bed was very hard and appeared... More 

Helpful?
Thank JLF923
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review

Dear JLF923, Thank you for taking the time to review our hotel on TripAdvisor. We value each feedback as this will allow us to identify areas that may benefit from additional attention. It is good to know that you found our location convenient for your travel needs. On the other hand, I apologize for not meeting your expectations when it... More 

Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is my first time staying at a holiday inn express. i am a little disappointed. front desk staff was great and all employees are friendly and greet you as you pass them. breakfast was typical with eggs,sausage,pancake maker, and continental items. it was well stocked. As for the room. It was clean for the most part but a few... More 

Helpful?
Thank ywlmb
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review

Dear ywlmb, Thank you for taking the time to share your recent experience with us. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. However, it is regrettable that some aspects of our room accommodations did not work out for you well. I sincerely apologize for any inconvenience... More 

A TripAdvisor Member
1 of 5 stars Reviewed December 30, 2015 via mobile

We got in very late on Dec 25th and were exhausted after a 6 hr. flight. The room was dirty! There was a lot of black hair all over the bathroom floor. When we pulled back the sheets there was black hair inside the bed as if the sheets had not been changed. Normally, I would request a new room... More 

Helpful?
Thank A TripAdvisor Member
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review

Dear Valued Guest, Thank you for writing a review about your recent stay with us. I am sorry to read that your overall experience was less than satisfactory because of the level of cleanliness. I would like to address this with you further unfortunately, your account settings do not allow me to send you a Private Message. You are welcome... More 

Pune, India
Level Contributor
77 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 4, 2015

This is closely sited for access to the New Orleans airport and has a half hourly shuttle service included which is really useful, a five minute drive away. Clean rooms and self service breakfast that is limited but easy to access. The staff friendly and helpful. There is a pool and gym too with a decent restaurant next door.

Helpful?
Thank floatingseas
Jacksonville Beach, Florida
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 20, 2015

Only stayed 1 night, before departing on a business trip. I was upgraded to a very nice suite. The shuttle service to the airport was on time. The front reception was courteous and efficient. This brand, overall, is well managed across locations, as you can expect consistent results.

Helpful?
Thank KingFleck
Grove, Oklahoma
Level Contributor
79 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 17, 2015

I would consider this a top-tier HIE with good curb appeal, nice lobby, friendly and helpful staff. The room was excellent in all respects. Nice furnishings, very clean, quality bedding and comfortable bed, clean bathroom with plenty of nice towels. We were allowed to leave our car for a week for a reasonable fee while on a trip. There is... More 

Helpful?
Thank James G
hiexpressnola, Administrative Assistant at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review

Thank you so much for your review! I'm very glad that you found your stay enjoyable and that the renovations didn't bother you. I'm glad you took advantage our park and fly program! We hope you'll stay with us again in the future and look forward to having you. More 

Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed November 9, 2015 via mobile

Hotel is very close and convenient to the Airport. Front Desk Staff at Check-in as well as the following morning was very friendly and helpful. They are renovating a hallway on the 1st Floor during my stay, which made access to my room a little more of pain to get to, but nothing too major. Room (Double) was very clean... More 

Helpful?
Thank JASON C
hiexpressnola, Administrative Assistant at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review

Thank you for staying with us, Jason. I am very sorry about the trash can missing from your room. There is normally one can by the television and one in the bathroom. Also, thank you for not being overly bothered by the renovations. We hope you choose our hotel for your next business trip! More 

Schenectady, New York
Level Contributor
8 reviews
4 of 5 stars Reviewed November 8, 2015

This is a great hotel the staff is attentive to any issue you may have. There is a free shuttle to and from the airport, free complimentary breakfast, The rooms where clean and pretty spacious. And the AC works great if not a little to well :) Would defiantly stay here again when in New Orleans!

Helpful?
Thank Betruger
hiexpressnola, Administrative Assistant at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review

Thank you for choosing our hotel! I'm a big fan of the cinnamon rolls myself, they are delicious! We appreciate your feedback and look forward to your next visit! More 

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