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Hampton Inn Ruston

#2 of 12 Hotels in Ruston
Certificate of Excellence
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1315 North Trenton, Ruston, LA 71270
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Best prices for: 1 room 1 guest
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Hampton Inn Ruston
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Hampton Inn Ruston
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180 reviews from our community

Traveler rating
    99
    44
    22
    9
    6
See reviews for
70
16
17
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Baton Rouge, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I enjoyed our stay at the Hampton Inn in Ruston. The staff was very friendly and helpful, even offering to refill our coffee in the complimentary breakfast dining area. Our room was very clean and comfortable.

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Shreveport, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location to the college. But they are doing renovations. The look is a little run down in the hallways, but the rooms were nice, clean and the beds comfortable. The hotel gym is not a gym. Only one machine and a few dumbbells. But I didn't come for the gym. The staff is friendly... More 

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Baton Rouge, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a school trip. The service was very friendly right off the bat and continued to be so throughout the stay. We enjoyed the breakfast, the free Wi-Fi, and the fitness center. The beds were comfortable, the bathrooms are efficient but pleasurable, and the entire facility was very clean.

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rsnla_hampton, Director of Sales at Hampton Inn Ruston, responded to this review

Thank you so much for your kind words! We are so glad to hear you enjoyed your stay. We hope to see you guys the next time you're in the area! More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

Service is begining to slip in the late hours Service desk seemed to not care that I needed to make another reservation and was not helpful. I was told she could make a reservation for me unless I committed to stay 3 rather than 2 days. Hung up the phone on me or transfered my call when I tried to... More 

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rsnla_hampton, Director of Sales at Hampton Inn Ruston, responded to this review

Thank you for your review. Please accept my sincere apologies for the poor level of service that you received; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff, and hope that the next time you are in the area you will come stay with us again and experience an... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We came in for a family tragedy and were greeted and treated especially special. Breakfast was AMAZING and we really would like Brandon's manager to know he was such a great delight on this morning we come to bury our loved ones! Definitely will recommend

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rsnla_hampton, Director of Sales at Hampton Inn Ruston, responded to this review

Thank you so much for choosing the Hampton Inn of Ruston! We are sorry that it couldn't be on better terms, but we are happy to hear you enjoyed you stay. More 

New Roads, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for business. Upon checking in, discovered that the A/C and television were not working. Reported the problem and was told that nothing could be done and there were no other rooms available. Needless to say, I won't be staying at this Hampton again; and likely no other Hampton.

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rsnla_hampton, Director of Sales at Hampton Inn Ruston, responded to this review

We apologize for the quality of services you received during your recent stay. We have reported the malfunctioning of the air conditioner and TV in your guest suite to our maintenance team. We will resolve the issue with our maintenance team and hope you will consider staying with us at again the next time you return to the area. More 

Baton Rouge, La., United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

While traveling with the family we encountered very rough wheather and decided to wait it out over night in Ruston. The hotel was right off the interstate and close to restaurants and other retail business. The hotel was very clean, quiet and comfortable. Hotel staff was very helpful and friendly. Would stay again and definetly recommend for a good nights... More 

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rsnla_hampton, Director of Sales at Hampton Inn Ruston, responded to this review

We are so glad that we could help you out when the weather began to get rough! Thank you for your kind words, and the next time you need shelter in our area be sure to drop in! More 

Texas, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

This is a great place to stay with helpful, friendly staff and great location. The only negative was that the carpet in the room had some stains on it. Other than that everything else was very clean. Would definitely stay again.

Review collected in partnership with Hampton

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rsnla_hampton, Director of Sales at Hampton Inn Ruston, responded to this review

Thank you so much for your review! We are so glad to hear that you enjoyed your stay, and hope to see you again soon! More 

Contributor
17 reviews 17 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 16, 2015

Breakfast well tended, omelets were very tasty. Everything was clean and comfortable as expected. Location made it very easy to access both fast food, highway, and downtown. Beds were comfortable and room temperature easy to regulate.

Review collected in partnership with Hampton

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rsnla_hampton, Director of Sales at Hampton Inn Ruston, responded to this review

Thank you for your kind words! We are so glad you chose the Hampton Inn of Ruston. We are glad to hear your stay with us was so great. We hope to see you again soon. More 

Senior Contributor
46 reviews 46 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 15, 2015

Unexpected trip to attend funeral in a location I had never visited. Hampton Inn was Just what I needed and the staff was friendly and helpful, rooms were clean and quite. Breakfast the next morning was better than average.

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rsnla_hampton, Director of Sales at Hampton Inn Ruston, responded to this review

Thank you for choosing the Hampton Inn of Ruston. We wish your first visit to Ruston could have been on a better note, but we are glad that you enjoyed your stay with us! More 

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