We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Ruston

Hotel website
Hotel deals
Hotel packages
1707 Roberta Avenue, Ruston, LA 71270
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Fairfield Inn & Suites Ruston
Professional photos View all
Browse nearby
Fairfield Inn & Suites Ruston
Fairfield Inn & Suites Ruston
Fairfield Inn & Suites Ruston
Add Photo Write a Review

79 Reviews from our TripAdvisor Community

Traveler rating
    33
    21
    14
    4
    7
See reviews for
28
9
6
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (15)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (16)
All months
There are newer reviews for Fairfield Inn & Suites Ruston
See the most recent reviews
Scottsdale, Arizona
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed here four days in May and loved our clean room, comfy beds and the very friendly staff. Indoor pool and jacuzzi was a delight and very clean. Our breakfast hostess was a very friendly lady and kept all breakfast items well stocked. it was a very clean lounge to just kick back and enjoy. There are still some... More 

Was this review helpful? Yes 2
Ckgibbz, Owner at Fairfield Inn & Suites Ruston, responded to this review

Dear Jan C, Thank you so much for your kind review of our hotel and. It is very rewarding to read reviews like yours. I'm so glad you enjoyed the amenities, and I hope you enjoy them even more the next time you stay with us. Thank you again.. I wish you the very best in your upcoming travels! Claire,... More 

Houston
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 24, 2014

Hotel is your typical basic economy hotel. Staff were pleasant. Check in and out efficient. Breakfast hostess did a nice job. Rooms were sufficient & clean. Hallways were under construction and mess in the lobby area was not good. It was a fluke occurrence, but the fire alarm went off at 5:30am when we were there simply because a big... More 

Was this review helpful? Yes 1
Justin G, Director of Sales at Fairfield Inn & Suites Ruston, responded to this review

Thank you for taking the time to review our property. Our goal in everything we do is to provide an exceptional hotel experience for our guests. I apologize for any mess from renovation, but please know we are working toward a better product for our valued guests. We hope you will come see us again next time your travels bring... More 

Fort Worth TX
Top Contributor
88 reviews 88 reviews
41 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 17, 2014

I stayed here last fall and it was a good stay. This time it wasn't. No sleep except just dozing throughout the night. The reason was due to the worst noise coming from the A/C unit. The wall would nearly vibrate with each temperature change as the unit operated. Using earplugs didn't drown out the noise. I've never stayed anywhere... More 

Was this review helpful? Yes 1
Ckgibbz, Owner at Fairfield Inn & Suites Ruston, responded to this review

Dear Chessiefortworth, I want to say upfront: thank you for taking the time to write an honest review of your stay with us. Your critiques of our property are very valuable to us and do not fall on deaf ears. As a team, we are striving to provide a 5-star experience for each and every guest, and your experience is... More 

Corte Madera, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 10, 2014

I stayed at this hotel on my way from Jackson, Mississippi to Dallas, Texas. It was a good stop based on the time and too far away from Texas. Before I list any qualms or comments about this hotel, let me first say that getting to this hotel is a tad tricky. I know it is the left turn (2nd... More 

Was this review helpful? Yes 1
Ckgibbz, Owner at Fairfield Inn & Suites Ruston, responded to this review

Dear Ladysons, l want to personally thank you for writing a thorough review of your stay with us. I have no excuses for you, only a sincere apology for your disappointing stay at our hotel. For what it's worth, this summer was a very painful but necessary growing process for our property and staff. Many of the faults which you... More 

Houston, Texas, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 18, 2014

Staff disinterested. Hotel under renovations. Not in walking distance to anything. The bed was hard. We had to go get our own towels since the room attendant didn't come bring us any new ones. We may have just been there at a bad time. I would try it again after renovations are complete.

Was this review helpful? Yes 1
Ckgibbz, Owner at Fairfield Inn & Suites Ruston, responded to this review

Dear Dianna G, Thank you very much for taking the time to write an honest review of your stay with us. I can't help but apologize for the faults you found with us. This summer was, in fact, a difficult time for our property, and we have worked tirelessly to address the concerns which you and others have expressed concerning... More 

Seattle, Washington
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 9, 2014

A quick business trip to Ruston. Although not a lot of options in this small town, i usually have at least a decent stay with Marriott. Was not expecting much but for the rate they charged, was very disappointed. I need 3 things when i stay. A comfy bed, wifi that works, and a hot shower. The bed was comfy... More 

Was this review helpful? Yes 2
Ckgibbz, Owner at Fairfield Inn & Suites Ruston, responded to this review

Dear Johnny H, Thank you for taking the time to provide an honest evaluation of your stay with us. So sorry that you had such a disappointing experience here. You're certainly right in saying that it's not the typical Marriott experience, and we have gone to great measures to improve our faults over the summer. Again, thank you for your... More 

Jackson, Mississippi
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 5, 2014

Clean newly updated , Wonderful friendly Staff from the front door to the lady at breakfast make you feel like your coming home , good location , great breakfast, one of my favorite places to stay .The only downfall is the parking

Was this review helpful? Yes 1
Jessica L, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear Belinda H, Thank you for taking the time to review the Fairfield Inn and Suites in Ruston. I'm so happy to hear that you enjoyed your stay, and we look forward to seeing you again! Thank you, Jessica Little, General Manager 1707 Roberta Ave. Ruston, LA 71270 Tel: 318-251-9800 Email: JessicaL@intermountainhotels.com More 

Fort Walton Beach
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 28, 2014

I understand that this hotel was in the middle of a renovation of their entire property at the time of our stay but there were several other "negatives" to our experience . First, the keys we were given at check in did not work. I noticed other guests at the front desk complaining about the same thing. The AC was... More 

Was this review helpful? Yes 1
Jessica L, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear Angelle L, Thank you for taking the time to review the Fairfield Inn and Suites in Ruston. I am sorry to hear that your stay with us was not as enjoyable as it should have been. We are in the process of renovating the hotel, and the problems that you had will be corrected with the completion of the... More 

Bowling Green, Kentucky
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 9, 2014

Very clean and comfortable stay. Would definitely stay here again if in the area. Wi-fi worked great, breakfast was good, staff was very friendly. There was a gentleman working the front desk that was extremely slow waiting on us, but the rest of the staff was very helpful and friendly. Room was a bit small for a king room, but... More 

Was this review helpful? Yes
Jessica L, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear Adam M, Thank you for taking the time to review the Fairfield Inn & Suites in Ruston. I'm very happy to hear that you enjoyed your stay, and that you will stay with us again if in the area! Thank you, Jessica Little General Manager Phone: 318-251-9800 Email: jessical@intermountainhotels.com More 

Derby, Kansas
2 reviews
1 of 5 stars Reviewed March 23, 2014

We were caught off guard by our disappointing experience. Because we have successfully stayed here many times over the last seven years, we were surprised from the moment we walked in. The gentleman at the front desk made me stand at the counter for several minutes without acknowledging me. When he finally did, he was less than friendly and appeared... More 

Was this review helpful? Yes
Jessica L, Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear MelodieT51, My goal is that all of our guests leave satisfied, and I am truly disappointed that your stay was not satisfactory. I would like to learn more about your experience. If you could call me at 318-251-9800, I would like to be able to talk with you about what happened and try to correct the situation. Thank you,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (3)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay